ࡱ>  `bjbjgg {k@-%%j3j3j3j3j3~3~3~383|24,~3Y^4.7L777L:<=XXXXXXX,]T`HYEj3f>*:"L:f>f>Y@j3j377RbY@@@f>j37j37UX@f>X@@qN=P _VaiW@O"AXxY0YO`@`D=P@KPj3S$f>f>f>YY@f>f>f>Y`f>f>f>f>f>f>f>f>f>% 02:    Michael Bierman santa clara, california www.thebiermans.net  HYPERLINK "mailto:resume@thebermans.net?subject=Interested%20in%20your%20resume" resume (at) thebiermans.net 408 692 5229 Profile More than 15 years of product management and design experience ofmobile and web products, platforms, and APIs, with a focus oneCommerce,developer and consumer applications. Ability to identify new product opportunities, reinvigorate and grow product lines, set long-term strategy consistent with brand promise, and champion a product internally and externally. Strong technical skills combined with business acumen applied to identify the problems to be solved and work with all the constituents to plan and prioritize. Professional Highlights Product Management Managed web developer products for Nokia covering 85% of the addressable developer market. Created first four generations of Nokia Web SDK with a team spread over three continents. These products were essential components of Nokia's industry-leading mobile developer offerings. Created eBay Blogs to enhance eBays renowned community by driving significant natural search traffic through user-generated, persistent, rich content. Buyers and sellers used eBay Blogs to enhance their credibility, trustworthiness, and reputation while eBay enjoyed increased time on site and transaction volumes. Redesigned eBays Product Description Pages to drive a $1.8M annual increase in transaction activity and significant increases in page views via natural search. Managed all phases of the product life cycle on time and within budget for three consecutive releases of Adobe SVG Viewer, including market (MRD) and product requirement (PRD) documents and product integration with Adobes authoring tools and servers including HYPERLINK "http://www.adobe.com/products/illustrator.html" Illustrator, HYPERLINK "http://www.adobe.com/products/indesign.html" InDesign, HYPERLINK "http://www.adobe.com/products/golive" GoLiveand HYPERLINK "http://www.adobe.com/products/server/graphics/" Graphics Server. Developed a licensing and distribution strategy for HYPERLINK "http://www.adobe.com/svg/viewer/install/main.html" Adobe SVG Viewer, including third-party distribution with partners such as RealNetworks, establishing more than 166 million seats (38% market penetration) installed over approximately 14 months. Turned 300 support contracts with non-standard terms worth more than $225M into three standard contracts to ensure Sun could meet the contractual obligations to its Java source licensees. Created royalty and support revenue forecasts. Led a cross-functional team to improve theout-of-boxexperience by simplifying the product installation, increasing customer satisfaction and converting more evaluations into purchases, and saving Microtec more than $250,000 annually. Created the prototype and requirements for Microtecs first on-line documentation system, which increased usability and reduced the cost of documentation by 23%. Increased Microtecs support renewal revenue by 15% in one year. Employment History HYPERLINK "https://www.tro.com"TrMv Product Manager 2016 2017 Defined and prioritized business use cases and requirements for Promotion codes which navigated complex billing, tax, and regulatory issues spanning 3 countries and 50 states in order to drive trial usage and partnership opportunities. Added Apple Pay / Google Wallet to payment sources using Stripe payment processing while simplifying signup and payment flows and reducing friction. Reduced fraud by up to 38% by improving the quality of data collected during account creation and rate quoting while improving the rate quoting and sign up processing.  HYPERLINK "https://www.linkedin.com/company/comcast-silicon-valley-innovation-center" Comcast Principal Product Manager, Personal Media 20142016 Leading initiatives for casting photos, videos, and live video streams on TV from XFINITY mobile apps. Created new ways of acquiring and retaining users of our X1 set-top apps through personalization, improved user flows, and making an amazing experience for sharing media in a 10' experience.  HYPERLINK "http://www.walmartlabs.com/" \o "Link to Walmart" WalmartLabs Principal Product Manager, Mobile Services 20122014 Walmart does eCommerce at incredible scale. Mobile Services enabled a dozen mobile applications across four platforms ( HYPERLINK "https://play.google.com/store/apps/details?id=com.walmart.android" Android, HYPERLINK "https://itunes.apple.com/us/app/walmart/id338137227?mt=8" iPhone, iPad, and HYPERLINK "http://mobile.walmart.com/" mWeb) and three properties ( HYPERLINK "http://shop.asda.com/mobile-apps/" ASDA, HYPERLINK "http://www3.samsclub.com/mobile" Sam's Club, and HYPERLINK "http://www.walmart.com/cp/Walmart-Mobile-App/1087865" Walmart). As the Product Owner for Mobile Services, I collected requirements for new APIs to orchestrate internal and 3rd party APIs which enable end-to-end mCommerce, including in-store and multi-channel features, which optimize for mobile clients by reducing number of calls and payload sizes, reducing client resources (battery, CPU, bandwidth, etc.), while keeping as much business logic out of the client as possible. Projects include a Pharmacy make over, Checkout, payment and shipping enhancements, and holiday promotions. My team also has responsibility for Security, Operational Analytics, and Production Support. Apigee Principal Product Manager, Developer Tools 20112012 Lead cross-product initiatives like SingleSign-On to consolidate eight unique user stores and experiences. Created developer tools such as  HYPERLINK "https://apigee.com/console/twitter" \t "_blank" Consolewhich enable a developer to make an API request in minutes by providing an overview of all the APIs methods, parameters, default and required values, contextual help, and authentication. Consoles include a social component: allowing developers to share their API requests and responses with other developers and support engineers via Facebook, twitter or in blogs. Applied agile principals to achieve monthly release cycles that allowed for rapid innovation and predictability. Nokia Lead Product Manager, Web Tools 20082011 Managed the WRT developer toolchain from a blank slate. The Nokia Web SDK, Web SDK Simulator; Nokia Designer, a rapid prototyping tool; HYPERLINK "http://www.forum.nokia.com/Tools_Docs_and_Code/Tools/Runtimes/Web_Runtime/Aptana_Plugin/" \o "WRT plug-in for Eclipse" Nokia Web Runtime plug-in for Eclipse, HYPERLINK "http://www.forum.nokia.com/Tools_Docs_and_Code/Tools/Runtimes/Web_Runtime/Dreamweaver_Extension/QuickStart.xhtml" \o "WRT extension for Adobe Dreamweaver" WRT extension for Adobe Dreamweaverand HYPERLINK "http://www.forum.nokia.com/Tools_Docs_and_Code/Tools/Runtimes/Web_Runtime/Visual_Studio_Plugin/QuickStart.xhtml" \o "WRT plugin for Visual Studio" WRT plugin for Microsoft Visual Studio. These enabled the full life cycle of mobile application development, from concept and ideation to publishing. Challenges included aligning diverse and sometimes conflicting requirements and roadmaps for the many devices and services in Nokias portfolio. An innovator in mobile web, Nokia shipped a WebKit-based browser on mobile devices  HYPERLINK "https://en.wikipedia.org/wiki/WebKit" \l "Ports" two years before Apple. Product Management Consultant 20072008 Advised Silicon Valley startups including Product definition, requirements, and roadmaps. Recommended changes to improve usability, accessibility, and development processes for Assist Guide Information Services and others.  HYPERLINK "http://habeas.com" Habeas Senior Product Manager 20062007 Conceived and launched new products based on HYPERLINK "http://www.adobe.com/products/flex/" \o "Link to Adobe Flex product pages" Adobe Flex, a Yahoo! Map mashup ( HYPERLINK "http://localhost:8000/index.edit.html" \l "patent" patent pending). Developed a platform for a new line of business focused on advertising.  HYPERLINK "http://www.ebay.com/" eBay Senior Product Manager, Internet Marketing & Community 20052006 Launched new products, such as eBay Blogs and redesigned the HYPERLINK "http://product.ebay.com/Apple-iPod-Video-White-30-GB-MA002LL-A-Digital-Media-Player_W0QQfromZR31QQfvcsZ2809QQsoprZ49314723QQugsoZ7QQupvrZ2" Product Description pages, to enhance the eBay Community and maximize natural search traffic and decrease eBays paid search expenditure. Product Management Consultant 20012005 Consulted for a number of companies on a variety of product management and marketing areas including:  HYPERLINK "http://www.adobe.com/" \o "information about Adobe" Adobe, HYPERLINK "http://www.oracle.com/bea/index.html" \o "information about BEA" BEA, enScaler, Ideaburst, HYPERLINK "http://www.opendesign.com/" \o "information about Open Design Alliance" Open Design Alliance, and HYPERLINK "http://www.svgmaker.com/" \o "information about Software Mechanics" Software Mechanics.  HYPERLINK "http://www.adobe.com/svg" Adobe Systems Senior Product Manager and Evangelist 19992001 Managed the Adobe SVG Viewer, a browser plug-in similar to Flash. As SVG Evangelist, influenced the Creative Suite-SVG authoring features and created a vibrant developer community. Represented Adobe at conferences such as Seybold, Builder.com, and FlashForward. Managed a staff to create and evolve a developer  HYPERLINK "http://www.adobe.com/svg/" network including  HYPERLINK "http://www.adobe.com/svg/demos/" demos, whitepapers, and authoring guides to educate and inspire SVG adoption. Additional Work Experience  HYPERLINK "http://www.sun.com/" Sun Microsystems Product Manager, Java Source Engineering 19971999  HYPERLINK "http://www.mentorg.com/microtec" Microtec,  HYPERLINK "http://www.mentorg.com/" A Mentor Graphics Company Project Manager, Marketing 19951997  HYPERLINK "http://www.globetrotter.com/" Globetrotter Software, A Macrovision Corp Training/Technical Support 19941995  HYPERLINK "http://www.sun.com/" Sun Microsystems, SunPro Developer Tools 19901994 Education, Certifications, Publications & Awards Certified ScrumMaster,  HYPERLINK "http://www.cprime.com/training/certification/certified_scrummaster.html?gclid=CKqTi9DxuqYCFQ1O4QodNlWmHw" cPrime 2011 Deans List for Computer Forensics coursework/ Computer Science Program, College of San Mateo 2004 U.S. Patent Pending 60/950,102 Method and Apparatus For Visualizing and Optimizing Message Transfer in Reputation Networks, Bierman et al., July 16, 2007  HYPERLINK "http://www.amazon.com/exec/obidos/search-handle-url/index=books%26field-author=Cagle,%20Kurt/104-0430115-7896760" \o "Kurt Cagle's books at Amazon.com" Cagle, Kurt, foreword by  HYPERLINK "http://amazon.com/o/ASIN/1590590198" \o "SVG Programming at Amazon.com" Bierman, Michael; SVG Programming. Berkeley:  HYPERLINK "http://www.APRESS.com/" \o "APress Publishing" Apress, July 2002 Bachelor of Arts;  HYPERLINK "http://www.csun.edu/" \o "http://www.csun.edu/" California State University, Northridge Mediation Certification, California Community Dispute Resolution Award for Excellence,  HYPERLINK "http://stc.org/" Society for Technical Communication Style Guide 1994 Adobe Customer Briefing Centers Quarterly Top Presenter and Speaker of the Year award 2000 Contact  HYPERLINK "http://en.wikipedia.org/wiki/QRcode"  HYPERLINK "http://en.wikipedia.org/wiki/QRcode" Web SiteCall Michael   $>@RTVX`~* , b d f h j $ K T V y    üܫܣܫxxxqjc h)h) h29h29 h;Hh4)Chjyhjy5\ hjyhjy hph4)Ch h.0PhRhi(XhK?JjhK?JU!hhB* OJQJaJphI} h.0Phbsh}!hhB* OJQJaJphI}h2'h h.0Ph.Q h:4hbshbsjhK?JUmHnHu%$   ST?+"< gd2gdjygdeOgdlgdA=hgdq gdW+q   dr%^gd}gdW+gd!z  O Z f "QS67BCDEF NOPRT=>ǿǿǿǿǿh29h29fHq jhK?J0JU h290JhK?JjhK?JU$h290JzB*fHph333q h29h29fHq h[mh4)Ch 7 h29h29hbT:>?jt)*+  !"#BCD &(:<nͶztpjaj[pWSWhNh h20Jh\}h20J h20Jh2 h20JjhI>hXwx0JU hXwx0JjhI>h20JUhjyh4)COJQJ hph4)C hjyh4)ChjyhjyOJQJh 7fHq h[mh4)C#h29h296]fHq h29h29fHq h29h4)COJQJ =BIbFGH%08EYbq~ʺӱӭ}y}u}q}mimieihm[hI>hUhMhKhjI hq hE'h4hE' h20J hPJn0J hM0J hE'0Jh\}hE'0Jh_chI>hE'0JjhI>hI>0JUhI>hI>0JjhI>hI>0JU'h2h20J5B*CJ\aJphhIh hXwx&< G' c #E#''()U**",J,<..0011gdjygd29 gd@hgdq  gdE'h & F @^`gd CDOPQ{|MNUVXY*+/023`akl¼sssss$jhK?J0JUfHq !hjyhjy0JfHq hK?JjhK?JU hjyhjy h\}0J hE'0J hPJn0J h\0Jh\}h\}0Jjhjy0JUh\}h\}0JhjyjhjyU hq hE'h h,hthM6-lrs& ' - . 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