ࡱ>  bjbj =rrdd""""""""8 #$4"pk(0:000233Xj>jjjjjj$moj"42244j""00H k(===4"0"0}i=4j==iWu^0b4](ii4k<pk-]HsV9JsPu^u^s"^ 44=44444jj;444pk4444s444444444d !: Section B. Mail Management Overview  PRIVATE INFOTYPE="OTHER"  In this SectionThis section contains the following topics: TopicTopic NameSee PageHYPERLINK \l "Topic5"5Classifying Mail1-B-2HYPERLINK \l "Topic6"6Handling Incoming and In-Process Mail1-B-4HYPERLINK \l "Topic7"7Handling Mail That Could Result in a Reduction or Termination of Benefits1-B-15HYPERLINK \l "Topic8"8Handling Miscellaneous Mail1-B-17HYPERLINK \l "Topic9"9Handling Outgoing Mail1-B-23 5. Classifying Mail Change DateSeptember 16, 2014 PRIVATE INFOTYPE="PRINCIPLE"  a. Classes of MailThe table below describes the four classes of mail Veterans Service Centers (VSCs) and Pension Management Centers (PMCs) routinely handle. Mail ClassDescriptionIncomingMail pertaining to claims for benefits that originates from outside the VSC/PMC. It includes the following four subclasses: priority mail action mail file mail, and unidentified mail. Reference: For more information about handling incoming mail, see HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6"M21-1MR, Part III, Subpart ii, 1.B.6.In-ProcessMail pertaining to an issue the VSC/PMC is already controlling/tracking through applications that include Share the Veterans Appeals Control and Locator System (VACOLS), and the Veterans Benefits Management System (VBMS). References: For more information about placing claims under control in Share, see the  HYPERLINK "http://css.vba.va.gov/SHARE/" Share Users Guide, or VBMS, see the HYPERLINK "http://vbaw.vba.va.gov/VBMS/resources.asp"VBMS User Guide placing appeals under control in VACOLS, see the  HYPERLINK "http://vbaw.vba.va.gov/bl/21/publicat/Users/Index.htm" \l "bmv" VACOLS User Guide, or handling in-process mail, see HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6"M21-1MR, Part III, Subpart ii, 1.B.6.Continued on next page  STYLEREF "Map Title" 5. Classifying Mail, Continued  STYLEREF "Block Label" a. Classes of Mail (continued) Mail ClassDescriptionMiscellaneousMail that neither constitutes an original claim for benefits (thereby requiring the creation of a claims folder) nor can be associated with an existing claims folder. It includes the following five subclasses: military file no record mail pending transfer in (PTI) pending transfer out (PTO) search mail (does not exist in a paperless environment), and undeliverable mail. Reference: For more information about handling miscellaneous mail, see HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.8"M21-1MR, Part III, Subpart ii, 1.B.8.OutgoingMail the VSC/PMC releases to entities outside the VSC/PMC. It includes the following three subclasses: express mail intraoffice mail, and regular/routine outgoing mail. Reference: For more information about handling outgoing mail, see HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.9"M21-1MR, Part III, Subpart ii, 1.B.9. References: For more information about the entities within a regional office (RO) that are responsible for mail management, see  HYPERLINK "imi-internal:M21-1MRIII.ii.1.A.4" M21-1MR, Part III, Subpart ii, 1.A.4. 6. Handling Incoming and In-Process Mail  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains instructions for handling incoming and in-process mail, including  HYPERLINK \l "a6" subclasses of incoming mail  HYPERLINK \l "b6" handling priority and action mail  HYPERLINK \l "c6" placing claims, work items, and write-outs under end product (EP) control  HYPERLINK \l "d6" handling file mail  HYPERLINK \l "e6" handling unidentified mail, and HYPERLINK \l "f6"handling in-process mail. Change DateSeptember 16, 2014Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  PRIVATE INFOTYPE="PRINCIPLE"  a. Subclasses of Incoming MailThe table below describes the four subclasses of incoming mail. SubclassDescriptionPriorityClaims the Department of Veterans Affairs (VA) receives from any claimant who is terminally ill experiencing extreme financial hardship, or a survivor of a former prisoner of war (FPOW), or a current or former member of the armed forces who was seriously injured/very seriously injured (SI/VSI) in service and is not already receiving VA disability benefits is an FPOW is homeless according to  HYPERLINK "http://www.law.cornell.edu/uscode/text/42/11302" 42 U.S.C. 11302 served during the Global War on Terror (GWOT) and meets the requirements in  HYPERLINK "http://vbaw.vba.va.gov/usb/letters/2009/20-09-07.DOC" VBA Letter 20-07-19, or received the Medal of Honor. Notes: RO management may decide to include additional types of mail in this subclass. The Department of Defense (DoD) or an experienced Intake Analyst (IA) determines whether a current or former member of the armed forces was seriously injured/very seriously injured in service.ActionAll forms and letters the VSC/PMC does not consider priority mail, and receives from sources outside the VSC/PMC.FileMail that requires no action or response by VA. This includes copies of system-generated letters that the Hines and Philadelphia information technology centers (ITCs) send to ROs for record-keeping purposes only.UnidentifiedMail that does not reference a Veteran or cannot be associated with a Veteran because the mail does not contain sufficient information about the Veteran to allow for accurate identification.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  PRIVATE INFOTYPE="PROCEDURE"  b. Handling Priority and Action MailVSCs/PMCs must complete the steps in the table below within seven days of receipt of priority or action mail from the mailroom. StepAction1Is the incoming mail a notice of disagreement (NOD) or related in any other way to an appeal of a VSC/PMC or Board of Veterans Appeals decision? If no, proceed to the Step 2. If yes, follow the instructions in the table below. If ... Then ... the incoming mail is an NOD establish end product (EP) 170 and a VACOLS record. the NOD will be processed in a paperless environment upload a copy of the mail into the appellants eFolder (unless the eFolder already contains a copy), and proceed no further. the NOD will not be processed in a paperless environment route the mail to the Appeals team, and proceed no further. Notes: When establishing EP 170, select a suspense date that is 30 days in the future, and Pending Initial Development as the suspense reason. When establishing a VACOLS record, use the NOD Received diary and enter the date of receipt of the NOD, and the date of the decision notice associated with the NOD. Reference: For more information about the Appeals Team, see  HYPERLINK "imi-internal:M21-1MRIII.i.1.5" M21-1MR, Part III, Subpart i, 1.5, or using VACOLS, see the  HYPERLINK "http://vbaw.vba.va.gov/bl/21/publicat/Users/Index.htm" \l "bmv" VACOLS User Guide.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  STYLEREF "Block Label" b. Handling Priority and Action Mail (continued) StepAction2Check the Control of Veterans Records System (COVERS) to determine whether a claims folder exists. Reference: For more information about using COVERS, see the  HYPERLINK "http://css.vba.va.gov/COVERS/" COVERS User Guide.3Follow the instructions in the table below. If ... Then ... a claims folder exists proceed to the next step. no claims folder exists, and the VSC/PMC will not process the mail in a paperless environment follow the instructions in HYPERLINK "imi-internal:M21-1MRIII.ii.3.B"M21-1MR, Part III, Subpart ii, 3.B for creating a claims folder, and proceed to the next step. no claims folder exists, and the VSC/PMC will process the mail in VBMS establish a claims folder in COVERS only (Do not create a physical claims folder.) ensure proper entries are made in the STATION and LOCATION fields activate the electronic PLCP (paperless claims processing) folder flash, and proceed to the next step. a Veteran has an electronic claims folder (eFolder) only, because VA is processing or has processed his/her claim(s) in a paperless environment proceed to the next step without creating a new claims folder. 4Does the incoming mail represent a claim for benefits that has not been placed under EP control? If yes, proceed to the next step. If no, proceed to Step 7.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  STYLEREF "Block Label" b. Handling Priority and Action Mail (continued) StepAction5If the VSC/PMC will process the claim in VBMS, place the claim under EP control in VBMS. Otherwise, place it under control in Share. References: For more information about placing claims, work items, and write-outs under EP control, see  HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6.c" M21-1MR, Part III, Subpart ii, 1.B.6.c.6Follow the instructions in the table below. If the form of the incoming mail is ... Then ... paper annotate the mail to reflect the EP established date the EP was established, and initials of the employee who established the EP. electronic add a permanent note in VBMS that identifies the EP established, and the date the EP was established. Reference: The  HYPERLINK "http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.asp" VBMS User Guide contains instructions for adding notes in VBMS.7Does the mail make reference to contentions or include evidence that has not yet been recorded in Modern Award Processing Development (MAP-D) and/or VBMS? If yes, proceed to the next step. If no, proceed to the Step 10.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  STYLEREF "Block Label" b. Handling Priority and Action Mail (continued) StepAction8Follow the instructions in the table below. If Then the VSC/PMC is processing the corresponding claim in VBMS update VBMS to reflect current contentions special issues associated with the contentions, and evidence VA has received, and add to the first contention (if not already in place) a special issue that reflects the specific claim-processing lane to which the IA assigned the claim. the VSC/PMC will not process the corresponding claim in VBMS update MAP-D to reflect current contentions special issues associated with the contentions, and evidence VA has received in connection with the claim. References: For information about making updates to MAP-D, see the  HYPERLINK "http://vbaw.vba.va.gov/VetsNet/Claims_Docs/webhelp/Claim_Development1.htm" MAP-D Users Guide making updates to VBMS, see the  HYPERLINK "http://vbaw.vba.va.gov/VBMS/docs/VBMS_Release_4_2_March2013_UserGuide.pdf" VBMS User Guide managing evidence in VBMS, see the  HYPERLINK "http://vbaw.vba.va.gov/VBMS/Resources_Job_Instruction_Sheets.asp" job instruction sheet titled Managing Evidence, or adding special issues in VBMS, see the  HYPERLINK "http://vbaw.vba.va.gov/VBMS/Resources_Job_Aids.asp" job aid titled Adding Special Issues in VBMS.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  STYLEREF "Block Label" b. Handling Priority and Action Mail (continued) StepAction9Follow the instructions in the table below. If the form of the incoming mail is ... Then ... paper annotate the mail in the lower, right-hand corner of the top page to reflect the update(s) made in Step 8 the initials of the employee that made the update(s), and the current date. electronic add a permanent note in VBMS or MAP-D (whichever system is being used) that describes the update(s) made in Step 9. Reference: The  HYPERLINK "http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.asp" VBMS User Guide contains instructions for adding notes in VBMS.10Make any necessary updates to the corporate record (such as a change of address) necessitated by new information contained in the incoming mail.11Is the VSC/PMC processing or will the VSC/PMC process the mail in a paperless environment? If yes, proceed to the next step. If no, send the mail to the file bank for association with and pulling of the corresponding claims folder, and proceed no further. 12Is the VSC/PMC processing or will the VSC/PMC process the mail in VBMS? If yes, proceed to the next step. If no, proceed to Step 16.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  STYLEREF "Block Label" b. Handling Priority and Action Mail (continued) StepAction13Does the VSC/PMC have custody of a claims folder it has not yet shipped to a designated vendor for conversion into an electronic format (scanning)? If no, proceed to the next step. If yes, request the corresponding claims folder from the file bank, and proceed to the next step. 14Ship the mail (and corresponding claims folder, if applicable) to the appropriate scanning vendor according to the instructions in the Transformation Initiatives and Pilots (TIP) sheet titled  HYPERLINK "http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/VCIP.doc" Veterans Claims Intake Program (VCIP).15Does the mail require processing by a different VSC/PMC? If no, proceed no further. If yes, transfer jurisdiction by following the instructions in the TIP sheet titled HYPERLINK "http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Transferring%20VBMS%20Claims%20TIP%20Sheet%20FINAL.doc"Transferring Out VBMS Claims, and proceed no further.16Fax the mail into the corresponding eFolder in Virtual VA or ship it to the address shown below, where PMC personnel will scan the mail and upload it into Virtual VA. Capture Unit St. Paul PMC 1 Federal Drive St. Paul, MN 55111-4000 Important: When shipping mail to the St. Paul PMC, mark the shipping container with the following: BDD-PLCP DO NOT OPEN IN THE MAILROOMContinued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  PRIVATE INFOTYPE="PRINCIPLE"  c. Placing Claims, Work Items, and Write-Outs Under EP ControlVSCs/PMCs use VBMS, Share, and other computer applications to control their pending workload. This workload is not limited to claims for VA benefits, as it also includes electronic work items and paper write-outs, which are computer-generated notices that require action by the VSC/PMC that receives them. When establishing control in VBMS or Share, users must select/enter the appropriate EP claim label, and date of claim. Except as noted in the table below, the date of claim for claims for VA benefits is the earliest date VA received the claim in any of its facilities, to include its medical centers. The table below also contains instructions for using EP 930, and determining the date of claim for work items and write-outs. When ...Then ...establishing control of a pre-discharge claimuse a future date of claim (the day after the anticipated date of separation from service). Exception: If the pre-discharge claim will be processed in VBMS, follow the instructions in the VBMS  HYPERLINK "http://vbaw.vba.va.gov/VBMS/Resources_Job_Instruction_Sheets.asp" job instruction sheet titled Pre-Discharge Claim Establishment.a VSC/PMC employee prematurely clears a pending EP, or closes a pending claimreestablish control, using EP 930, and the original date of claim.establishing control of a write-out or work item that bears or contains the phrase Processing Date Cycle [Cycle Number], [Month]/ [Year]use the HYPERLINK "http://vbahinesweb.vba.va.gov/web/bdn_sched_of_op.htm"Schedule of Operations to determine the appropriate date of claim.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  STYLEREF "Block Label" c. Placing Claims, Work Items, and Write-Outs Under EP Control (continued) When ...Then ...establishing control of a write-out or work item that does not bear or contain the phrase Processing Date Cycle [Cycle Number], [Month]/ [Year]use the date of the write-out or work item as the date of claim. If no date is shown, use the date of the VSCs/PMCs review as the date of claim. References: For more information about using Share, see the  HYPERLINK "http://css.vba.va.gov/SHARE/" Share Users Guide establishing control of claims that will be processed in VBMS, see the TIP sheet titled  HYPERLINK "http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Claim%20Folder%20Establishment-Original%20Claims.doc" VBMS Claims Establishment establishing control of pre-discharge claims, see  HYPERLINK "imi-internal:M21-1MRIII.i.2.A.2" M21-1MR, Part III, Subpart i, 2.A.2 EPs, see  HYPERLINK "http://www.benefits.va.gov/WARMS/docs/admin21/m21_4/appc.doc" M21-4, Appendix C claim labels, see  HYPERLINK "http://vbaw.vba.va.gov/bl/21/systems/docs/ACL.xls" Available Claim Labels on Compensation Services  HYPERLINK "http://vbaw.vba.va.gov/bl/21/Systems/share.htm" Share User & Help Guides web page, or work items, see the  HYPERLINK "http://vbaw.vba.va.gov/bl/21/systems/docs/WIDR.DOC" VETSNET 800 Series Work Items Desk Reference. PRIVATE INFOTYPE="PRINCIPLE"  d. Handling File MailRoute all file mail to the file bank for association with the corresponding claims folder. Exception: If only an eFolder exists, convert the file mail into an electronic format and upload it into the appropriate eFolder according to the instructions that begin with Step 12 of the procedure outlined in HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6.b"M21-1MR, Part III, Subpart ii, 1.B.6.b. Important: Do not place file mail under control in VBMS, Share, or VACOLs. References: For more information on filing material in claims folders, see HYPERLINK "imi-internal:M21-1MRIII.ii.3.C.8.c"M21-1MR, Part III, Subpart ii, 3.C.8.c.Continued on next page  STYLEREF "Map Title" 6. Handling Incoming and In-Process Mail, Continued  PRIVATE INFOTYPE="PROCEDURE"  e. Handling Unidentified MailIf a return address exists for mail that does not reference a Veteran or cannot be associated with a Veteran because the mail does not contain sufficient information about the Veteran to allow for accurate identification, return the mail to the sender, and ask the sender to identify the Veteran to whom the mail refers, and/or provide sufficient information (claim number, social security number, branch of service, dates of service, etc.) to allow VA to identify the Veteran within its systems of record. If no return address exists, follow the instructions in  HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.8.a" M21-1MR, Part III, Subpart ii, 1.B.8.a for handling no-record mail. PRIVATE INFOTYPE="PROCEDURE"  f. Handling In-Process MailUpon identifying in-process mail, follow the instructions that begin with Step 7 of the procedure outlined in  HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6.b" M21-1MR, Part III, Subpart ii, 1.B.6.b. 7. Handling Mail That Could Result in a Reduction or Termination of Benefits  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains instructions for handling mail that could result in a reduction or termination of benefits, including  HYPERLINK \l "a7" examples of mail that could result in a reduction or termination of benefits, and HYPERLINK \l "b7"establishing controls to minimize overpayments. Change DateSeptember 16, 2014 PRIVATE INFOTYPE="PRINCIPLE"  a. Examples of Mail That Could Result in a Reduction or Termination of BenefitsExamples of mail that could result in a reduction or termination of benefits include mail related to one of the matching programs discussed in HYPERLINK "imi-internal:M21-1MRX"M21-1MR, Part X, or a notice of death incarceration a change in the status of a beneficiarys dependent(s), or hospitalization that requires adjustment of a beneficiarys award under  HYPERLINK "http://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_551.DOC" 38 CFR 3.551, or  HYPERLINK "http://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_552.DOC" 38 CFR 3.552.Continued on next page  STYLEREF "Map Title" 7. Handling Mail That Could Result in a Reduction or Termination of Benefits, Continued  PRIVATE INFOTYPE="PRINCIPLE"  b. Establishing Controls to Minimize OverpaymentsIn order to minimize overpayments, VSCs/PMCs must expeditiously process any information they receive that suggests a reduction or termination of benefits may be in order. If a delay in processing the information is likely, they must establish appropriate system controls to ensure action is initiated within 30 days, and ensure follow-up actions are taken in a timely manner. To monitor timeliness in completing action on these cases, VSCs/PMCs must establish an EP 693 to run concurrently with the controlling EP until all actions are completed. The table below contains instructions for determining the correct date of claim for the EP 693:  If the source of the information is ...Then the date of claim for the EP 693 is ...the beneficiary or a third partythe date the RO received the information.messages generated as a result of the matching programs discussed in HYPERLINK "imi-internal:M21-1MRX"M21-1MR, Part Xthe date shown on the message or, if no date is shown, the date the VSC/PMC reviews the message.an EP 800-series work itemthe same as the date of claim for the EP 800-series work item. Reference: For more information about EP 800-series work items, see the  HYPERLINK "http://vbaw.vba.va.gov/bl/21/systems/docs/WIDR.DOC" VETSNET 800 Series Work Items Desk Reference. 8. Handling Miscellaneous Mail  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains instructions for handling miscellaneous mail, including  HYPERLINK \l "a8" descriptions of miscellaneous mail  HYPERLINK \l "b8" procedures for handling miscellaneous mail, and HYPERLINK \l "c8"handling undeliverable mail. Change DateSeptember 16, 2014 PRIVATE INFOTYPE="CONCEPT"  a. Descriptions of Miscellaneous MailThe table below describes the six categories of miscellaneous mail. Mail CategoryDescriptionMilitary FileFor a description of the contents of the military file, see  HYPERLINK "imi-internal:M21-1MRIII.ii.4.H.25.a" M21-1MR, Part III, Subpart ii, 4.H.25.a, or temporary military file, see  HYPERLINK "imi-internal:M21-1MRIII.ii.4.H.26.a" M21-1MR, Part III, Subpart ii, 4.H.26.a.No RecordMail that refers to a Veteran for whom there is no corporate record, or claims folder (or eFolder).PTIMail that requires action by the RO that received it (because it has jurisdiction), but the corresponding claims folder is in the custody of another RO or a federal records center (FRC).PTOMail that belongs with another RO because it has jurisdiction.SearchMail defined as controlled active mail that a file clerk is unable to associate with a claims folder because there is an indication that the claims folder is charged out of the local file bank.Continued on next page  STYLEREF "Map Title" 8. Handling Miscellaneous Mail, Continued  STYLEREF "Block Label" a. Descriptions of Miscellaneous Mail (continued) Mail CategoryDescriptionUndeliverableCorrespondence VA sent to a claimant, beneficiary, or third party that the U.S. Postal Service (USPS) subsequently returned due to an insufficient or invalid address, expired forwarding order, or inability to identify the addressee. Reference: See  HYPERLINK "imi-internal:M21-1MRIII.ii.5" M21-1MR, Part III, Subpart ii, Chapter 5 for more information about claim jurisdiction, and transferring claims folders into and out of an RO. PRIVATE INFOTYPE="PROCEDURE"  b. Procedures for Handling Miscellaneous MailThe table below contains procedures for handling miscellaneous mail. Mail CategoryProcedureMilitary FileOrganize the material in alphabetical order by calendar year, and maintain it in the military file. Note: At the end of each calendar year, close the military file and dispose of it according to HYPERLINK "http://www.benefits.va.gov/WARMS/docs/admin20/rcs/part1/sec03.doc"RCS VB-1, Part 1, Section III, Administrative, Item No. 03-132.200. Reference: For more information on military file mail, see HYPERLINK "imi-internal:M21-1MRIII.ii.4.H.25"M21-1MR, Part III, Subpart ii, 4.H.25, and HYPERLINK "imi-internal:M21-1MRIII.ii.4.H.26"M21-1MR, Part III, Subpart ii, 4.H.26.Continued on next page  STYLEREF "Map Title" 8. Handling Miscellaneous Mail, Continued  STYLEREF "Block Label" b. Procedures for Handling Miscellaneous Mail (continued) Mail CategoryProcedureNo RecordAnnotate the top area of the mail with the initials of the employee who is handling the mail NR (for no record), and the current date. File the mail in the location designated for the storage of no-record mail. Organize the mail alphabetically and then by date of receipt in the VSC/PMC. Eighteen months after the date of receipt, destroy the mail in accordance with  HYPERLINK "http://www.benefits.va.gov/WARMS/docs/admin20/rcs/part1/sec06.doc" RCS VB-1, Part I, Section VI.PTIWithin seven days of receipt of the mail, follow the instructions in steps 4 through 10 of the procedure described in  HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6.b" M21-1MR, Part III, Subpart ii, 1.B.6.b, and the table below. If ... Then ... the VSC/PMC will process the mail in a paperless environment follow the instructions that begin with Step 12 of the procedure outlined in  HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6.b" M21-1MR, Part III, Subpart ii, 1.B.6.b. the VSC/PMC will not process the mail in a paperless environment request permanent transfer of the claims folder to the RO according to instructions in HYPERLINK "imi-internal:M21-1MRIII.ii.5.E.19"M21-1MR, Part III, Subpart ii, 5.E.19,  HYPERLINK "imi-internal:M21-1MRIII.ii.5.E.20" 20, and  HYPERLINK "imi-internal:M21-1MRIII.ii.5.E.21" 21, and store the mail in a designated location until the claims folder arrives. Continued on next page  STYLEREF "Map Title" 8. Handling Miscellaneous Mail, Continued  STYLEREF "Block Label" b. Procedures for Handling Miscellaneous Mail (continued) Mail CategoryProcedurePTOIf the mail will be processed in VBMS, take the actions described in the table below. Otherwise, route the mail to the RO of jurisdiction (ROJ) within 24 hours of receipt of the mail. Step Action 1 Follow the instructions in  HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.6.b" M21-1MR, Part III, Subpart ii, 1.B.6.b. 2 If jurisdiction has not been transferred to the correct ROJ, follow the instructions in the TIP sheet titled HYPERLINK "http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Transferring%20VBMS%20Claims%20TIP%20Sheet%20FINAL.doc"Transferring Out VBMS Claims. SearchDetermine the current location of the claims folder within the RO and attach the mail to the front of it. Reference: For more information about active mail searches, see HYPERLINK "imi-internal:M21-1MRIII.ii.4.B.9"M21-1MR, Part III, Subpart ii, 4.B.9.UndeliverableFollow the instructions in HYPERLINK "imi-internal:M21-1MRIII.ii.1.B.8.c"M21-1MR, Part III, Subpart ii, 1.B.8.c when the USPS returns mail as undeliverable.Continued on next page  STYLEREF "Map Title" 8. Handling Miscellaneous Mail, Continued  PRIVATE INFOTYPE="PROCEDURE"  c. Handling Undeliverable MailWhen the USPS returns mail as undeliverable, follow the steps in the table below. As soon as a current address is identified, update the corporate record to reflect the new address, and resend the mail to the new address. Notes: If attempts to obtain a current address are unsuccessful, and the intended recipient has a(n) traditional claims folder, reverse-file the mail in the center section of the claims folder, and resend the mail when a valid address becomes available, or eFolder only, ensure an electronic copy of the front of the envelope in which the mail was returned exists in the eFolder, and resend the mail when a valid address becomes available. StepAction1Review the claims folder to ensure the current address of record was used.2Check to see whether the USPS attached a yellow sticker to the front of the envelope that shows a forwarding address.3Attempt to obtain a current address from the intended recipient of the undeliverable mail by contacting him/her by telephone. Document attempts to contact the recipient, whether successful or not, on VA Form 27-0820, Report of General Information.4Use the Search All in List command in Share to determine whether either the pending issue or corporate record has a different, more recent address.5Check the Compensation and Pension Record Interchange (CAPRI) to determine if the Veterans Health Administration (VHA) has a more recent address. Note: If the last date of medical treatment was after the claimant last corresponded with the VSC/PMC, the VHA record may contain a more recent address. Reference: For more information about using CAPRI, see the  HYPERLINK "http://www.va.gov/vdl/application.asp?appid=133" CAPRI User Manual.Continued on next page  STYLEREF "Map Title" 8. Handling Miscellaneous Mail, Continued  STYLEREF "Block Label" c. Handling Undeliverable Mail (continued) StepAction6Utilize an address locator service, such as CLEAR, to identify the current address. Notes: CLEAR is available only to individuals specifically authorized for access to this service. A list of the websites searched should be documented in the claims folder. Reference: For information about using CLEAR, see the  HYPERLINK "http://vbaw.vba.va.gov/bl/21/data/progops/misc/CLEARQuickStartGuide.pdf" CLEAR Quick-Start Training Guide and Reference Manual.7Using the Share inquiry command, determine whether Social Security has a current address.8If the addressee is receiving VA benefits, fax or mail a request for his/her current address to the financial institution where VA deposits the benefits. Reference: For sample language to use in the request to the financial institution, see HYPERLINK "imi-internal:M21-1MRX.8.5"M21-1MR, Part X, 8.5. Reference: For more information about using Share and updating the corporate record, see the  HYPERLINK "http://css.vba.va.gov/SHARE/" Share Users Guide. 9. Handling Outgoing Mail  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains instructions for handling outgoing mail, including  HYPERLINK \l "a9" descriptions of outgoing mail, and HYPERLINK \l "b9"procedures for handling outgoing mail. Change DateSeptember 16, 2014 PRIVATE INFOTYPE="CONCEPT"  a. Descriptions of Outgoing MailThe table below describes the three categories of outgoing mail. Mail CategoryDescriptionExpressMail the addressee must receive by the most expedient means.IntraofficeMail that requires delivery to other operating elements within an RO.Regular/ Routine/ PTOLetters and forms an RO sends to a person or place outside the RO that do not require expedited delivery. Interoffice mail for VA medical facilities, other ROs, the Records Management Center (RMC), or VA Central Office (VACO). PRIVATE INFOTYPE="PROCEDURE"  b. Procedures for Handling Outgoing MailThe table below contains procedures for handling outgoing mail. Mail CategoryProcedureExpressHand deliver the mail to the ROs mailroom complete an air bill from the express mail contract carrier document the tracking number for the mail and keep it until the intended recipient has received the mail, and follow any other procedures for sending express mail that the operating element responsible for mailroom services has established. Note: VSCs/PMCs are responsible for maintaining a supply of air bills.Continued on next page  STYLEREF "Map Title" 9. Handling Outgoing Mail, Continued  STYLEREF "Block Label" b. Procedures for Handling Outgoing Mail (continued) Mail CategoryProcedureIntraofficeClearly identify the intended recipient to include the appropriate mail routing symbol.Regular/ RoutineSeparate mail into two batches based on the last two digits (terminal digits) of the corresponding file number: 00-49, and 50-99 arrange the mail in each batch by double-terminal-digit sequence (last four numbers of the file number) mark the mail clearly to show its destination the name of the intended recipient the location of the RO (if applicable), and the routing symbol (if applicable) and batch separate categories of mail, as processed notices of death that belong in claims folders that VAs Records Management Center (RMC) maintains action mail, and file mail, excluding transmittals (also referred to as buck slips) OF 41, Routing and Transmittal Slip, or print-outs of corporate record information or data as displayed on a computer monitor. Note: Send mail to the RMC on a daily basis. Attach to the mail an OF 41 that the Veterans Service Center Manager (VSCM)/Pension Management Service Manager (PMCM) or designee no lower than a Coach has signed, certifying that the mail requires no further action and belongs in a claims folder in the RMCs custody.     M21-1MR, Part III, Subpart ii, Chapter 1, Section B M21-1MR, Part III, Subpart ii, Chapter 1, Section B 1-B- PAGE 4 1-B- PAGE 1 XX/XX/03 M21-1MR, Part III Final 1-B- PAGE 1 %&@A   / 0 1 2 3 4 } ٻٴҦٻٴxqj_jhwhIp'U hwhJS hwhP] hwhLjhwhIp'U hwhIp'jhwh.mU hwhbTQjhwh;U hwh24hwh240J0jhwh;U hwh;jhwh;UhwhjhwhU hwhA%%BR~$IfOkd$$Ifl40T$<44 laf4$If$IfgdI> sg^U $$Ifa$ $IfgdB $$Ifa$gdBkdG$$IfP4F 0@$h0    44 Paf4  sg^U $$Ifa$ $IfgdbTQ $$Ifa$gdBkdQ$$IfP4F 0@$h0    44 Paf4  4 ~ sjdX $$Ifa$gdJS$If $$Ifa$kd[$$IfP4F 0@$h0    44 Paf4 sjdX $$Ifa$gdJS$If $$Ifa$kde$$IfP4F 0@$h0    44 Paf4   % 7 9 : X Y d k ֥֬֘։{ւ{tւjhwh2456 hwh  hwh hwh hwhJhwhjhwhU hwhw hwhAj hwhIp'U hwhIp' hwhJS hwhP] hwh24hwh240J0jhwhIp'UjhwhIp'U' sjdX $$Ifa$gdJS$If $$Ifa$kdo$$IfP4F 0@$h0    44 Paf4     % 8 sqlg^U $Ifgd24 $Ifgd24gd24gd24kdy$$IfP4F 0@$h0    44 Paf48 9 Z n 6Ykd$$Ifl0T$<4 lapyt24 $Ifgd $IfgdBgd24Ykd$$Ifl0T$<4 lapyt24     qhhh___ $IfgdB $IfgdBkd$$Ifl0\ $x804 laPpytS $IfgdBgd24 p q | mkd@$$Ifl0\ $x804 laPpytS $IfgdB $IfgdB    G H I m n q t + Y \ f <=>MN푉yogWoj hwhca6Uhwhca6hwh240J06jhwh246Uhwh246jhwh246Uhwh2456 hwh- hwhJ hwh hwhbTQhwhlX0J0jhwhlXU hwhlXjhwh24U hwh24hwh24B*ph" + [ \ OZ $IfgdB $IfgdB $IfgdBJ$Eƀ#IfgdB 123WXZst7CoüåyryhhwhS56 hwh4cz hwh<$ hwhShwh245hwh245CJhwh24mHnHuhwhlX0J0j hwhlXU hwhlXjhwhIbU hwhIbhwh240J06j hwh24U hwh24jhwh24U(Z[rzupg $Ifgd24gd24gd24gd24kd5 $$Ifl0\ $x804 laPpytS0kd2 $$Ifl0\ $x804 laPpytS $IfgdBgd24Akd $$Ifl$$h$4 lap yt248u'(mkd $$Ifl0\ $x804 laPpytS $IfgdB $IfgdB $%6=Afjx !MNrsvw'()MNRTW`ާާޠ~wp hwhbTQ hwhAhwhw0J0jhwhwUjhwhwU hwh/3 hwhT hwhwhwhw56 hwh24hwhS56 hwhca hwh hwh,QFhwhS0J0jhwhSU hwhS,(1uvwmhgdwkdz$$Ifl0\ $x804 laPpytS $IfgdB $IfgdB wPQR}2l1a $IfgdJW $IfgdJ$If$IfgdwAkd$$IflT$44 lap ytw $Ifgd,QF`hw|}~0123GHIQjklmĽĦĽďĽxqĽcj\hwh;U hwhh2hwhh20J0jhwh;UhwhJW0J0jhwh;UhwhJ0J0j'hwh;U hwh;jhwh;U hwhJhwhjhwhU hwhA hwhbTQ hwhJ&*+12DEF^_aco ݱ䪣~tg_ghwhjhwhUhwhh25CJhwhh2mHnHujhwhh2U hwhh2 hwhw hwhbTQ hwhAj*hwh;U hwh ahwhJW0J0jhwh;U hwh; hwhJWhwh a0J0jhwh;U"abco?:gdh2Ykd$$Ifl0T$<4 lapytbTQ $IfgdbTQ $IfgdbTQgdbTQOkd$$Ifl40T$<44 laf4 *jklu|| $IfgdBgdbTQYkdD$$Ifl0T$<4 lapytbTQ $IfgdbTQ $IfgdbTQgdh2gdh2J}vvvmdddmdd $IfgdB $IfgdB $IfgdBkd$$Ifl0 $04 laPpytbTQ @ATUde  ,-.3|Felprwz㤴{tm hwh hwh'1 hwhIb hwhKd hwhJhwhbTQ56hwhbTQ0J06jThwhbTQ6UjhwhbTQ6Uhwhf0J0jhwhfU hwhf hwh%`hwhbTQ6 hwhqE hwhbTQ hwh,QF*f-.7GWJ$Eƀ#(Ifgd'1J$Eƀ#'IfgdB $IfgdB $IfgdBGHOqrvvvmd $IfgdJ $IfgdB $IfgdBkdG$$Ifl0 $04 laPpytbTQ"Up'jl")0NcȽȽȧ}}vvo}o hwh4 hwhT hwhT hwh hwh~_hwhjhwhUhwh+Z5CJhwh+ZmHnHujhwh+ZU hwh+Z hwhay hwh ? hwhl hwhF hwh hwhbTQ hwh,QF+vm $Ifgd ? $IfgdBkd$$Ifl0 $04 laPpytbTQkvm $Ifgd ? $IfgdBkd$$Ifl0 $04 laPpytbTQklzupg^ $IfgdT $Ifgdlgd~_gd+Zgd+Zkd3$$Ifl0 $04 laPpytbTQcnwy  09?ARSVX]`ab& \ !!!!!!#!w!ݹݹݲhwhF56 hwh*N hwh%; hwh^hwh*N5 hwhR hwh hwhFhwhKF<6 hwhf4- hwh hwh e, hwhKF< hwh4 hwh~_ hwh hwhT4 $IfgdTgdTYkd$$Ifl0T$<4 lapytT;<ZsjjaXO $IfgdF $IfgdR $IfgdKF< $IfgdKF< $$Ifa$gdEkdC$$Ifl0 $04 lapyt*N\QF $Ifgd*NK$ $IfgdFK$kd$IfK$L$l0y <L t044 lapytH $$Ifa$gdFK$ $$Ifa$gd^K$& xmdY $IfgdHK$ $IfgdH $Ifgd^K$kd$IfK$L$l0y <L t044 lapytH !!xmdY $IfgdHK$ $IfgdF $IfgdFK$kd)$IfK$L$l0y <L t044 lapytH!!!#!D!w!!!"P"xof]TT]TT $Ifgd*N $Ifgd*N $Ifgd*N $IfgdKF<kd$IfK$L$l0y <L t044 lapytH w!!!!!!O"Q"Z"w"x""""""""""""F#G#H#Y#Z#\#]#u#v#######ѿѱʝʏ~ssgs]hwh*N5CJhwh*NmHnHujhwh*NU hwhThwh)0J06j hwh)Ujhwh)UhwhKF<0J0j]hwhKF<UjhwhKF<U hwh) hwhKF<hwhKF<56 hwhF hwhT.5 hwh*Nhwh*N6$P"Q"x""\#]#t###d_ZUgd*Ngd*Ngd*Nkd $$Ifl0 $04 lapyt{^ $Ifgd) $Ifgd) $IfgdKF<#####$$$$!$$$$$$$$%%%F%G%m%v%w%x%y%{%%%%%%%%%Ӽӓ}sllel[lhwhlQ56 hwh hwhlQhwh\<56 hwhm hwhvIhwhm5 hwh\<hwhKF<0J06jhwhKF<6UhwhKF<6jhwhKF<6UhwhKF<56 hwhKF<hwh*N5hwh*NmHnHujhwh*NU hwh*N##$$$$ $ $IfgdHgd*NAkd$$Ifl$$h$4 lap yt*N $Ifgd*N $!$#$$$%sjjj $IfgdGP< $$Ifa$gdGP<kd$$Ifl0 $04 lapyt*N%% %5%6%=%F%sjaSS $$Ifa$gd\<K$ $Ifgd\< $IfgdE $$Ifa$gdEkd$$Ifl0 $04 lapyt`F%G%^%x%vk` $Ifgd;K$ $Ifgd\<K$kd? $IfK$L$l0;   t044 lapyt;x%y%%%e&&vmbmb $Ifgd{K$ $Ifgd{kd $IfK$L$l0;   t044 lapyt;%%%&&&A&B&&&&&&&&&&&&&&&H'U't'x'y'''''''''''ƿyyrkckhwh-}6 hwh-} hwh` hwhlQhwh)|6 hwh*hwh)|56 hwh)|hwht56 hwht hwh hwh- hwhI#hwhI#56 hwhmhwh\<0J0j}!hwh\<Ujhwh\<U hwh\<$&&&&'\'''vmbYYYN $Ifgd`K$ $IfgdlQ $Ifgd{K$ $IfgdI#kd+"$IfK$L$l0;   t044 lapyt;''T((vkk $Ifgd\<K$kd"$IfK$L$l0;   t044 lapyt;''S(T(m(t((((((((((((((((()) )")/)0)3)5)6)7)8)P)Q)g)h))»~wlwl`hwh*mHnHujhwh*U hwh* hwhq.hwhcS6hwh6 hwh hwh9 hwhcShwhP656 hwhP6 hwhT hwh: hwhm hwh`Mhwh;56 hwh; hwh\< hwh-}hwh-}56%(((vm $IfgdEkdi#$IfK$L$l0;   t044 lapyt;((((()7)sjaXO $Ifgd $IfgdcS $IfgdcS $IfgdE $$Ifa$gdEkd$$$Ifl0 $04 lapyt*7)8)O))))zupg $Ifgd*gd*gd*gd*kd$$$Ifl0 $04 lapytnU))))))))))))))* *.*Q*U*V******+ +!+G+H+M+++++++++6,@,A,U,ȳȬȢȗȉyryryrykyryr hwhR hwh. hwhHShwh0J0jw&hwhUjhwhUhwh56 hwhnU hwh/O hwh hwh5+ hwhhwh*5hwh*mHnHuhwh*5CJ hwh*jhwh*U*))))))0kd%$$Ifl0 $04 lapyt* $IfgdNgd*Akdl%$$Ifl$$h$4 lap yt*))**J+K+M+y+z++jaS $$Ifa$gdHSK$ $IfgdHSkd)'$$Ifl0 $04 lapytW $Ifgd $$Ifa$gdE +++++++,j_VVMM $IfgdHS $IfgdHS $IfgdHSK$kd'$IfK$L$l0 t044 lapytN $$Ifa$gdHSK$,5,6,A,n,o,,,mbYYPE $IfgdRK$ $IfgdR $Ifgd) $IfgdHSK$kdg($IfK$L$l0 t044 lapytN $IfgdNK$U,V,X,],c,m,n,o,,,,,,,,, - - ---L-N----...%.&.,./.G.ϸτ}u}m}f}_ hwh*N hwhAhwhW6hwh6 hwhW hwhjhwh$cUhwh$c0J06j)hwh$c6Uhwh$c6jhwh$c6Uhwh$c56 hwh$c hwh`M hwhR hwhHS hwh?}" hwh) hwhV!,,,L-xoo $Ifgd.kd)$IfK$L$l0 t044 lapytNL-M-O---...sjjaa $Ifgd $IfgdW $$Ifa$gdEkd*$$Ifl0 $04 lapyt*N../.F....zupg $Ifgd*Ngd*Ngd*Ngd*NkdV+$$Ifl0 $04 lapyt{wG.H.^._................./ /!/"/+/,///6/:/`/n/o////////000Ⱥȳ{tm{ hwh/O hwh!l hwh]5J hwhd hwhuS hwh hwh@& hwh* hwhF hwhdA hwhKj hwhP6 hwh+ hwhhwh*N5hwh*N5CJhwh*NmHnHu hwh*Njhwh*NU)......0kda,$$Ifl0 $04 lapyts2 $IfgdHgd*NAkd,$$Ifl$$h$4 lap yt*N..!/"/'/.///<kd-$IfK$L$l0q t044 lapytW $$Ifa$gd!lK$ $$Ifa$gd@&K$ $IfgddA $Ifgd $$Ifa$gdE//i/////00Ekd-$IfK$L$l0q t044 lapytW $IfgdWK$ $Ifgd/O $Ifgdd $Ifgd* $Ifgd*S=K$00000000000000011*191V1Y1Z1d1111111 2 2,2-2222222򳥳{m{f hwhVj 0hwhuSUhwhuS0J06j.hwhuSUjhwhuSU hwhuShwhuS56B*phhwhuSB*ph hwh]5J hwhfWI hwh= hwh8WphwhF56 hwh hwh@& hwhF hwhm&00000!1X1Y1NkdQ.$IfK$L$l0q t044 lapytW $Ifgd]5JK$ $Ifgd]5J $Ifgd= $Ifgd@&K$Y1Z1}1 22?3333?4d_Zgds2gds2kd$3$$Ifl0 $04 lapytuS $IfgduS $IfgduS $IfgdE 22 3 3 3 3!3(3:3>3?3f3g3333333333334 4243454?4A4B4Z4[44444ǵǧǖǏ}}q}g}}q}_hwhs25hwhs25CJhwhs2mHnHujhwhs2U hwhs2 hwh+hwhuS6hwhuS0J0j52hwhuSUjhwhuSU hwh` hwhuShwhV6hwhV0J0j*1hwhVU hwhVjhwhVU%?4A444444 $IfgdNgds2Akd3$$Ifl$$h$4 lap yts2 $Ifgds2gds24444444sjaSE $$Ifa$gd<K$ $$Ifa$gdNK$ $Ifgd< $Ifgd $$Ifa$gdEkd/4$$Ifl0 $04 lapyts24445I5P5e5n5556:6;6=6>6G6N6O66666666D7H7T7]7u7w7x77777777||ungngnun hwh hwh m hwhb hwhb hwhhwh$c0J06j6hwh$c6Uhwh$c6jhwh$c6U hwh$chwh$c56hwh1_25 hwh1_2hwh1_2B*ph hwh?}" hwh< hwh hwhs2&445Q5R5o555xmdd[[P $IfgdNK$ $Ifgds2 $Ifgds2 $IfgdNK$kd4$IfK$L$l0 t044 lapytN555;6xmb $Ifgd?}"K$ $IfgdNK$kd{5$IfK$L$l0 t044 lapytN;6<6>66xof $Ifgd$c $Ifgds2kd6$IfK$L$l0 t044 lapytN666t7sj $Ifgd9 $$Ifa$gdEkd7$$Ifl0 $04 lapyt*Nt7u7x77777e8z8sjjaaXX $Ifgd m $Ifgd m $Ifgdb $$Ifa$gdEkdj8$$Ifl0 $04 lapytuS7777788d8e8x8{8}8888888889999994959^9_9a9k9m9n99999999999::d:f:::鿴ԏ͏}}hwhfWI6hwhfWI56 hwhfWIhwh 5hwh 5CJhwh mHnHujhwh U hwh hwht hwh hwh hwhb hwhP[ hwh m hwhdAhwh m61z8{8~88889sjjaX $Ifgdt $Ifgd m $Ifgdb $$Ifa$gdEkd9$$Ifl0 $04 lapyt 999k9m99zupg $Ifgd gd gd gd kd9$$Ifl0 $04 lapytA9999990kd:$$Ifl0 $04 lapyt $Ifgd&'gd Akd:$$Ifl$$h$4 lap yt 99`:a:::::::Xkd;$$Ifl0 $04 lapytuS $IfgdfWI $IfgdfWI $IfgdfWI $$Ifa$gdE ::::;;;;;!<"<#<%<1<X<_<`<a<b<e<g<}<<<<<<M=N=O=k=l=q=r====Ͽ׵룜zlzbzhwht0J06j=hwhtUjhwhtUhwhDEB6hwht6 hwht hwhDEB hwh&jhwhdCUhwhdC0J06j=<hwhdC6UhwhdC6jhwhdC6U hwhdC hwh m hwh hwhfWI$:$<%<(<a<b<}<<r==vjaaXX $Ifgdt $Ifgdt $$Ifa$gdEkdJ=$$Ifl0 $04 lapytuS $Ifgd]/$ ===1>2>?>L>\>u>v>>sjaXXXXXX $IfgddA $Ifgdz" $Ifgdl $$Ifa$gdEkdC?$$Ifl0 $04 lapytuS ===========> >>> >%>0>2>v>>>>>>???0?1?Z?[?]?g?h?????Ƚȵxpxib hwhcS hwhNRhwhjhwhUhwhm5CJhwhmmHnHujhwhmU hwhmhwh8Wp\hwh=c\hwhdA56\hwhdA\hwhl56hwhz"56 hwh=c hwhz" hwhl hwhdA&>>>>???g???vqlg^ $Ifgdh2gdmgdmgdmkd?$$Ifl0 $04 lapytuS $IfgddA ??????????@@A*AyAAAABBBBBBBNCOCXCCCDDDDD%DFDHDIDNDRDDDDDDDx hwh`Mhwh>6hwh>0J0jAhwh>Ujhwh>Uhwh>56 hwh>hwhh26 hwh@" hwhh2aJhwhcS56hwhcS6 hwh{w hwhf4- hwhcS hwhh2.?@ATAUAXAiAxAyA/B0B_B`BrBBBBgdh2Ykd@$$Ifl0T$<4 lapyt9 $IfgdK= $IfgdK=BBBBBNCOCHDsjaaX $Ifgd> $Ifgd@" $IfgdK=kd@$$Ifl0$  04 laPpyth2 $$Ifa$gdh2HDIDhDiDDDDDDDvvmmvvmm $IfgdK= $IfgdK=kdB$$Ifl0$  04 laPpyth2 DDhEEvv $IfgdIEkd.C$$Ifl0$  04 laPpyth2D0EGEpEqEEEEEEEFF(F)FRFSFUF_FaFbFzF{FFFFFGG7GNGGGGGHHCHDHnHoHο}vo hwhf4- hwhOohwhh26hwhh256hwhh25hwhh25CJhwhh2mHnHujhwhh2U hwhh2jhwhck0J06Uhwhck0J06jChwhckUjhwhckUhwhck6 hwhck(EEF_FaFFzupg $Ifgdh2gdh2gdh2gdh2kdD$$Ifl0$  04 laPpyth2FFFFFF-kdE$$Ifl0$X 0 04 laPpyt={ $$Ifa$gdK=gdh2AkdOE$$Ifl$$h$4 lap yth2FoGHHH.HHsIIaJvqh__V_ $Ifgd $Ifgdh2 $Ifgdh2gdh2kdLF$$Ifl0$X 0 04 laPpyt={ $IfgdK= oHHHHHWIXIqIrIIIIIIIIJJMJNJ_J`JsJtJJJJJJJJ#K$K hwhh2jhwhh2Uhwhh20J06/aJKKKKK LeLfLMMMMN $IfgdNR $IfgdF $IfgdFgdh2AkdG$$IflT$44 lap yth2 $Ifgdh2 KKKKK L L!L*L.L2LdLeLfLoL}LLLLMMMMMM M:M;MXaXeXjXpX~XXXXXXXXXY'Y)Y?YFYYYmY{YYYö렙}voho hwh`C* hwhQ hwhia hwh hwh-= hwh=; hwhf4- hwh} hwh{2 hwhkahwh`C*jhwh`C*Uhwh5CJhwhmHnHujhwhU hwh hwhA hwht hwhk%(_W`WwWW X>X(Y)YYYYZvm $Ifgd&5, $IfgdtH $IfgdtH $IfgdQ $Ifgd{2$IfgdgdgdOkdO$$Ifl40T$<44 laf4 YYYYYYYZZ ZZZZZZZ/ZcZ|Z}ZZZZZZZ[[[[[[[[*\.\`\\\\\\\򺳺ȳȥݥyljhwh46Uhwh456 hwh4 hwhmnhwhWk0J0jhwhWkU hwhWk hwhZ hwhI hwh6 hwh6 hwh&5, hwhBa| hwh hwhf4- hwh; hwhtH hwhA hwhQ*ZZZZ[ $$Ifa$gd&5, $$Ifa$gdvVgdWkTkdP$$Ifl40T$<44 laf4yt6 [[?[i[vv $IfgdvVkdjP$$Ifl0 $ 04 laPpytWki[j[[D\vm $IfgdJ $IfgdvVkdQ$$Ifl0 $ 04 laPpytWkD\E\`\\vm $IfgdvV $IfgdmnkdQ$$Ifl0 $ 04 laPpytWk\\\\]]]zq0AkdS$$IflT$44 lap yt4 $Ifgd4gd4kdVR$$Ifl0 $ 04 laPpytWk\+],]-]Y]Z]]]]]]]]]]]] ^ ^^0^1^2^3^G^H^I^s^t^z^{^^žri[ijThwhIp'UhwhA0J0jBThwhIp'U hwhIp'jhwhIp'UhwhACJ hwhhwhAjhwhB%U hwhA hwh4jhwh4Uhwh40J06jhwh46UjRhwh46Uhwh46]]_]]]]]]2^z^^QG$Eƀ#=If $IfgdoG$Eƀ#;If$If$IfgdWk ^^^^^^^^^^^3_6_________```````!`"`?`@`q`ºֳ֨vmdmdmd] hwh@hwhp 0J0hwhsS0J0jVhwhsSU hwhsSjhwhsSU hwhp hwhB*phhwhp B*ph hwh=(hwh`jhwhB%U hwhw hwhAhwhA0J0jhwhIp'UjUhwhIp'U ^^^^^^^_Y_QH $Ifgd=(OkdU$$Ifl40T$<44 laf4$If$IfOkdwU$$Ifl40T$<44 laf4Y_Z_[_i_u_v____RLLL$IfUkdLV$$IfP40 $44 Paf4yta-$IfOkdV$$Ifl40T$<44 laf4_"```````AG$Eƀ#BIf $IfgdR$IfUkd X$$IfP40 $44 Paf4yta- $IfgdsS $Ifgd@q`r`s``````````````````` aaaaaaaabAbLbSb_b~bbbbbbbb c cƿƸƸƱƪƣƕƣƕƕƀynynjhwh U hwh hwhnG hwh\ hwhV hwhV hwhF hwhNO hwh`C* hwh{ hwh! hwhr hwhA hwhp hwhp 0J0hwhsS0J0jhwhsSUjmWhwhsSU+`aaaa_YP $IfgdF$IfUkdX$$IfP40 $44 Paf4yta-J$Eƀ#DIfgd{aaabbbbF= $IfgdVUkdjY$$IfP40 $44 Paf4yta- $IfgdlC$IfUkdX$$IfP40 $44 Paf4yta-bbb9c;ccccQLgd AkdFZ$$Ifl$$h$4 lap yt $Ifgd gd gd gd UkdY$$IfP40 $44 Paf4yta- c,c-c/c9c;c hwhf hwh(3 hwhAhwh 5hwh 5CJ hwh jhwh Uhwh mHnHu%cccccdd=Ukd [$$IfP40 $44 Paf4yta- $Ifgde$IfUkdZ$$IfP40 $44 Paf4yt $Ifgd!dd!e:emeneeef$If$IfgdAkd'\$$IflT$44 lap ytz $Ifgdf $Ifgdz $Ifgdzgdzneoeeeffffff?g@gggggggggghhhhLhMhrhshvhhhhhhhhhhhhhiii)iEiȷȯȦȦ䟔~vhwh 5hwh 5CJhwh mHnHujhwh U hwh hwhA0J0hwhA6hwhA0J06 hwhB%jhwhB%U hwh(3hwhA56 hwhAhwh/6jhwh/6U.ffffff,fF@$IfUkd\$$IfP40 $44 Paf4yt $If d$If]dRkd\$$Ifl40T$<44 laf4,fnfffgggoii`i $IfgdR$IfG$Eƀ#HIfG$Eƀ#GIfghuhoG$Eƀ#JIfG$Eƀ#IIfuhvhhhh*i+i,iE@gd Akd]$$Ifl$$h$4 lap yt $Ifgd gd gd gd `kd:]$$IfP40 $44 Paf4pyt ,i:iDiEiOiviiiirj2k|||sj $Ifgdiwv $Ifgd% $Ifgd% $IfgdR$IfUkd^$$IfP40 $44 Paf4yt $Ifgd! d$If]dgd! EiOiPiviiiiiiiiiiiiiiiiiljpjjjjjkkk/k0k2k7kak{k|k}kkkӾӳvlhwhKF<56hwh*456 hwhu hwh? hwh*4hwh%0J0j^hwhUU hwhUjhwhUU hwhiwv hwhf4- hwhF# hwh%hwhA6] hwh;C hwh`C* hwh(3 hwhA&2k3k7k|k}kll l'l0l{m $$Ifa$gd?K$ $$Ifa$gd|K$ $Ifgd+J $Ifgd? $IfgdVx$IfUkd_$$IfP40 $44 Paf4ytp kkkkkkkkll ll l"l#l0l1l8l t0644 lapytf4-lllmmmmm#m$m)m,m5m>mXmYmmmmmmnnn n8n9n:n t0644 lapytf4-nnnvm $Ifgd?kdd$IfK$L$l0> t0644 lapytf4-nnnnnnnnooo'o)o*oBoCoqoroso~ooooopWpXpppppppppp>qOqPq䬥䚓|rejhwhDEB6Uhwhp56hwhp0J0j;ghwh&U hwh&jhwh&U hwh53 hwhXJhwhp6hwhp5hwhp5CJhwhpmHnHujhwhpU hwhp hwhA hwh? hwh|&nnn'o)ooooE@gdpAkde$$Ifl$$h$4 lap ytp $Ifgdpgdpgdpgdp`kdUe$$IfP40 $44 Paf4pytnoooooXpYp^pepzz $IfgdNK$ $Ifgdp$IfUkd3f$$IfP40 $44 Paf4ytp $IfgdN d$If]dgdNepfphppxj_ $IfgdpK$ $$Ifa$gdNK$kdf$IfK$L$l0A t0944 lapytNpppqxj_ $IfgdpK$ $$Ifa$gdNK$kdg$IfK$L$l0A t0944 lapytNPqqqqqqqqq`rbrkrrrrrrrrrs"s#sQsRsSsyszs|sssss»}vh}_}hwhlC0J0jkhwhlCU hwhlCjhwh dUhwhA0J0 hwhB%jhwhB%U hwhFhwhA56 hwh d hwhA hwhp hwh&hwhDEB0J06jhwhDEB6UjhhwhDEB6UhwhDEB6 qqqxo $Ifgdpkdi$IfK$L$l0A t0944 lapytNqqqarbrr $IfgdF $IfgdR$If`kdvj$$IfP40 $44 Paf4pytnrrssss:5gdpUkd2l$$IfP40 $44 Paf4yta- $Ifgde$If`kdj$$IfP40 $44 Paf4pyt;ssssssstt$t%t&t'tFtJt[tsttttttuu&u'u,u-u[uguuuuuuuu$v)vʻyqyyjjc hwh`M hwhNXhwh e6 hwh ehwh;C56 hwh%s hwh9|& hwh;C hwh d hwhml hwhA hwho hwh)jhwh jhwh Uhwhp5CJhwhpmHnHu hwhpjhwhpU&st&tFtttu&u'uuuu)v8vvv $Ifgd& $Ifgd) $Ifgd-zV $Ifgd`M $Ifgd;C $Ifgd;C $Ifgd%s $Ifgdml $Ifgdml$Ifgdpgdp)v1v5v8v?vvvvvowww6xxxxxxxxxxxy!yGyHyIyJyKyPyQyUyyyyyyyyyyyyzz(z>zEzǿܸܩܢܸܛܩܛܛܩܔ܂ܩ{ hwhf4-hwhA6hwhy56 hwh hwhy hwhml hwh8hwh?6 hwh?hwhsS6 hwhsS hwh- hwh%s hwhA hwhNX hwhCxhwh e6 hwh e0vvvvvvv=wULF$If $$Ifa$Rkdl$$Ifl40' 5$n44 la%f4$IfOkdl$$Ifl40T$<44 laf4=w>w@wwwwI= $$Ifa$gdq3Rkdm$$Ifl40' 5$n44 la%f4 $Ifgd%s $$Ifa$RkdTm$$Ifl40' 5$n44 la%f4w7xxxxHyIyKy@Rkdn$$Ifl40' 5$n44 la%f4 $Ifgd8 $$Ifa$Rkd.n$$Ifl40' 5$n44 la%f4 $IfgdsSKyyyyzzz { {"{g{i{{ $IfgdpgdpgdpgdpRkdo$$Ifl40' 5$n44 la%f4 $Ifgd8$If Ezyzzzzzzzzz{{ { {#{${:{;{Z{[{]{g{i{j{{{{{{{{{{{||||||۹wppfphwh56 hwhhwh&BB*ph hwh-hwhp5hwhp5CJhwhpmHnHujhwhpU hwhphwhy0J06johwhy6Uhwhy6jhwhy6Uhwhy56 hwhy hwhA&{{{{{{{||[RLL$If $$Ifa$Ukdp$$Ifl40' 5$n44 la%f4ytp $IfgdNgdpAkd^p$$Ifl$$h$4 lap ytp||y|||}f]] $Ifgd^J$Eƀ#OIfgd'G$Eƀ#NIf$If|#||||||R}S}T}}}}}}}}}}}}}}}~K~f~~~~~~~~~~̼Բ򖝖򏅏zszjzhwhA0J0 hwhB%jhwhB%Uhwh56 hwh hwhy hwh/@ hwh;C hwh-hwh^0J06j*qhwh^6Uhwh^6jhwh^6Uhwh^56 hwh^ hwhA hwh&B(}}}}}}~IC$IfRkdr$$Ifl40' 5$n44 la%f4 $Ifgd;C $$Ifa$RkdCr$$Ifl40' 5$n44 la%f4~~ LJHAkdMt$$IflT$44 lap yt8 $Ifgd8gd8Rkds$$Ifl40' 5$n44 la%f4 $Ifgd/@ $Ifgd )Rt~-QRfghƀǀ׀־{rdr] hwhwj uhwhIp'UhwhA0J0jthwhIp'U hwhIp'jhwhIp'U hwhhwhAjhwhB%U hwhAhwh"V0J06jshwh"VUjhwh"VU hwh;C hwh"Vhwh"V56 hwh8$ PQɀaG$Eƀ#TIfG$Eƀ#SIf$If$Ifɀʀˀ׀ ,mQOkdu$$Ifl40T$<44 laf4$If$IfOkdtu$$Ifl40T$<44 laf4 ܁9KPZklz<=̃̓ك23ۄ#%)/059n乲 hwhXQ hwhf4-hwhA56 hwhwX hwh hwhhwhA6 hwhF hwh$ hwh hwhAhwh`jhwhB%U8mno}ρWQH $Ifgd;C$IfOkdIv$$IfP40\ @$44 Paf4$IfOkdv$$Ifl40T$<44 laf4ρЁ܁"#,59PG $Ifgd;COkdw$$IfP40\ @$44 Paf4 $Ifgd$IfOkdv$$IfP40\ @$44 Paf49?iHFOkdw$$Ifl40T$<44 laf4$If$IfOkdrw$$IfP40\ @$44 Paf4 $Ifgd$Ãẵz2G$Eƀ#XIf$Ifykdx$$IfP40\ @$044 Paf4$If3$%mi`W $Ifgd $IfgdRG$Eƀ#ZIf$IfG$Eƀ#YIfmnŅDž|wn $IfgdXQgdXQgdXQgdXQykdx$$IfP40\ @$044 Paf4ŅDžȅ 3?fȆІ‡Ƈ·ۇ #4^hyˈ݈ȺȺȬȬȬȬȬȬȬȬȬȥȞȌhwhAB*ph hwh hwh"XX hwh1,E hwhTr hwhe hwhEK hwh hwhAhwhXQ5hwhXQ5CJhwhXQmHnHu hwhXQjhwhXQU2(234|kdy$$IfP40\ @$044 Paf4ytXQ $IfgdvVgdXQAkd6y$$Ifl$$h$4 lap ytXQ3?wykd"z$$IfP40\ @$044 Paf4 $Ifgd$If&,iG$Eƀ#\If$IfG$Eƀ#[If‡8^݈̈"Ji`` 6$IfgdrOG$Eƀ#^If$IfG$Eƀ#]If  "'EFIJXh|ÉɉщFachs݊ߊºӬᥬፆ~voha huhA hwhXQ hwhf4-hwh9]hwhA6 hwh9 hwh3 hwh"XXhwhA56 hwh| hwha$ hwhTrhwh'6hwhA6] hwhDR< hwhrO hwh"W hwhAhwhrOB*phhwhA6B*ph"Jފߊkiggggggykdz$$IfP40\ @$044 Paf4 $IfgdXQ $IfgdR 6$IfgdrO ߊ&']^bcijklnopvw}~|hW0J5CJmHnHuhw0J5CJmHnHuhW0J5CJjhW0J5CJUhW hW5CJhKvjhKvUhAjyh3hKv<Ujɀh3hKv<Uj|h3hKv<Uj<{h3hKv<U.&']^op 6$  6$Z]Z  6$h]h 6$;0P:pQ/ =!"#$% DpE$$If!vh#v#v<:V l455<f4$$If!vh#v#vh#v:V P4055h54 Paf4oDyK Topic5$$If!vh#v#vh#v:V P4055h54 Paf4oDyK Topic6$$If!vh#v#vh#v:V P4055h54 Paf4oDyK Topic7$$If!vh#v#vh#v:V P4055h54 Paf4oDyK Topic8$$If!vh#v#vh#v:V P4055h54 Paf4oDyK Topic9$$If!vh#v#vh#v:V P4055h54 Paf4j$$If!vh#v#v<:V l55<4pyt24j$$If!vh#v#v<:V l55<4pyt24$$IfP!vh#vx#v8:V l05x584aPpytSDyK F!imi-internal:M21-1MRIII.ii.1.B.6$$IfP!vh#vx#v8:V l05x584aPpytSDyK yK Rhttp://css.vba.va.gov/SHARE/yX;H,]ą'cDyK yK lhttp://vbaw.vba.va.gov/VBMS/resources.aspyX;H,]ą'cDyK  yK http://vbaw.vba.va.gov/bl/21/publicat/Users/Index.htmyX;H,]ą'cbmvDyK F!imi-internal:M21-1MRIII.ii.1.B.6$$IfP!vh#vx#v8:V l05x584aPpytSW$$If!vh#vh$:V lh$54ap yt24$$IfP!vh#vx#v8:V l05x584aPpytS$$IfP!vh#vx#v8:V l05x584aPpytS$$IfP!vh#vx#v8:V l05x584aPpytSDyK F!imi-internal:M21-1MRIII.ii.1.A.4W$$If!vh#v4:V l454ap ytwgDyK a6gDyK b6gDyK c6gDyK d6gDyK e6gDyK f6E$$If!vh#v#v<:V l455<f4j$$If!vh#v#v<:V l55<4pytbTQj$$If!vh#v#v<:V l55<4pytbTQ$$IfP!vh#v#v:V l0554aPpytbTQDyK yK http://vbaw.vba.va.gov/usb/letters/2009/20-09-07.DOCyX;H,]ą'c$$IfP!vh#v#v:V l0554aPpytbTQ$$IfP!vh#v#v:V l0554aPpytbTQ$$IfP!vh#v#v:V l0554aPpytbTQ$$IfP!vh#v#v:V l0554aPpytbTQj$$If!vh#v#v<:V l55<4pytT$$If!vh#v9#v:V l055/ 4apyt*N$IfK$L$t!vh#vq #vS:V l t05<5L pytH$IfK$L$t!vh#vq #vS:V l t05<5L pytH$IfK$L$t!vh#vq #vS:V l t05<5L pytH$IfK$L$t!vh#vq #vS:V l t05<5L pytHDyK Fimi-internal:M21-1MRIII.i.1.5DyK  yK http://vbaw.vba.va.gov/bl/21/publicat/Users/Index.htmyX;H,]ą'cbmv$$If!vh#v9#v:V l055/ 4apyt{^W$$If!vh#vh$:V lh$54ap yt*N$$If!vh#v9#v:V l055/ 4apyt*NDyK yK Thttp://css.vba.va.gov/COVERS/yX;H,]ą'c$$If!vh#v9#v:V l055/ 4apyt`$IfK$L$t!vh#v3 #v :V l t05 5 pyt;$IfK$L$t!vh#v3 #v :V l t05 5 pyt;DyK Fimi-internal:M21-1MRIII.ii.3.B$IfK$L$t!vh#v3 #v :V l t05 5 pyt;$IfK$L$t!vh#v3 #v :V l t05 5 pyt;$IfK$L$t!vh#v3 #v :V l t05 5 pyt;$$If!vh#v9#v:V l055/ 4apyt*$$If!vh#v9#v:V l055/ 4apytnUW$$If!vh#vh$:V lh$54ap yt*$$If!vh#v9#v:V l055/ 4apyt*DyK F#imi-internal:M21-1MRIII.ii.1.B.6.c$$If!vh#v9#v:V l0554apytW$IfK$L$t!vh#v#v:V l t055 pytN$IfK$L$t!vh#v#v:V l t055 pytN$IfK$L$t!vh#v#v:V l t055 pytN DyK yK http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.aspyX;H,]ą'c$$If!vh#v9#v:V l055/ 4apyt*N$$If!vh#v9#v:V l055/ 4apyt{wW$$If!vh#vh$:V lh$54ap yt*N$$If!vh#v9#v:V l055/ 4apyts2$IfK$L$t!vh#v#v:V l t05q5pytW$IfK$L$t!vh#v#v:V l t05q5pytW$IfK$L$t!vh#v#v:V l t05q5pytWDyK yK http://vbaw.vba.va.gov/VetsNet/Claims_Docs/webhelp/Claim_Development1.htmyX;H,]ą'cDyK yK http://vbaw.vba.va.gov/VBMS/docs/VBMS_Release_4_2_March2013_UserGuide.pdfyX;H,]ą'c DyK yK http://vbaw.vba.va.gov/VBMS/Resources_Job_Instruction_Sheets.aspyX;H,]ą'cDyK yK ~http://vbaw.vba.va.gov/VBMS/Resources_Job_Aids.aspyX;H,]ą'c$$If!vh#v9#v:V l055/ 4apytuSW$$If!vh#vh$:V lh$54ap yts2$$If!vh#v9#v:V l055/ 4apyts2$IfK$L$t!vh#v#v:V l t055 pytN$IfK$L$t!vh#v#v:V l t055 pytN$IfK$L$t!vh#v#v:V l t055 pytN DyK yK http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.aspyX;H,]ą'c$$If!vh#v9#v:V l055/ 4apyt*N$$If!vh#v9#v:V l055/ 4apytuS$$If!vh#v9#v:V l055/ 4apyt $$If!vh#v9#v:V l055/ 4apytAW$$If!vh#vh$:V lh$54ap yt $$If!vh#v9#v:V l055/ 4apyt $$If!vh#v9#v:V l055/ 4apytuS DyK yK http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/VCIP.docyX;H,]ą'c$$If!vh#v9#v:V l0554apytuSUDyK yK http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Transferring VBMS Claims TIP Sheet FINAL.docyX;H,]ą'c$$If!vh#v9#v:V l0554apytuS$$If!vh#v9#v:V l0554apytuSj$$If!vh#v#v<:V l55<4pyt9$$IfP!vh#v:V l05 4aPpyth2 DyK yK http://vbaw.vba.va.gov/VBMS/Resources_Job_Instruction_Sheets.aspyX;H,]ą'c$$IfP!vh#v:V l05 4aPpyth2$$IfP!vh#v:V l05 4aPpyth2DyK yK http://vbahinesweb.vba.va.gov/web/bdn_sched_of_op.htmyX;H,]ą'c$$IfP!vh#v:V l05 4aPpyth2W$$If!vh#vh$:V lh$54ap yth2$$IfP!vh#v4#v|:V l05X 50 4aPpyt={$$IfP!vh#v4#v|:V l05X 50 4aPpyt={DyK yK ~http://vbaw.vba.va.gov/bl/21/systems/docs/WIDR.DOCyX;H,]ą'cW$$If!vh#v4:V l454ap yth2DyK F#imi-internal:M21-1MRIII.ii.1.B.6.bDyK F#imi-internal:M21-1MRIII.ii.3.C.8.cj$$If!vh#v#v<:V l55<4pytFDyK F#imi-internal:M21-1MRIII.ii.1.B.8.aj$$If!vh#v#v<:V l55<4pytODyK F#imi-internal:M21-1MRIII.ii.1.B.6.bj$$If!vh#v#v<:V l55<4pytgDyK a7gDyK b7E$$If!vh#v#v<:V l455<f4E$$If!vh#v#v<:V l455<f4DyK yK http://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_551.DOCyX;H,]ą'cDyK yK http://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_552.DOCyX;H,]ą'cE$$If!vh#v#v<:V l455<f4O$$If!vh#v#v<:V l455<f4yt6 $$IfP!vh#v% #v:V l055 4aPpytWk$$IfP!vh#v% #v:V l055 4aPpytWk$$IfP!vh#v% #v:V l055 4aPpytWk$$IfP!vh#v% #v:V l055 4aPpytWkDyK yK ~http://vbaw.vba.va.gov/bl/21/systems/docs/WIDR.DOCyX;H,]ą'cW$$If!vh#v4:V l454ap yt4gDyK a8gDyK b8gDyK c8E$$If!vh#v#v<:V l455<f4E$$If!vh#v#v<:V l455<f4E$$If!vh#v#v<:V l455<f4l$$If!vh#v#v:V P455/ 4 Paf4yta-DyK F$imi-internal:M21-1MRIII.ii.4.H.25.aDyK F$imi-internal:M21-1MRIII.ii.4.H.26.al$$If!vh#v#v:V P455/ 4 Paf4yta-l$$If!vh#v#v:V P455/ 4 Paf4yta-l$$If!vh#v#v:V P455/ 4 Paf4yta-l$$If!vh#v#v:V P455/ 4 Paf4yta-l$$If!vh#v#v:V P455/ 4 Paf4yta-W$$If!vh#vh$:V lh$54ap yt l$$If!vh#v#v:V P455/ 4 Paf4yt l$$If!vh#v#v:V P455/ 4 Paf4yta-DyK Fimi-internal:M21-1MRIII.ii.5W$$If!vh#v4:V l454ap ytzJ$$If!vh#v#v<:V l455<f4l$$If!vh#v#v:V P455/ 4 Paf4yt $$If!vh#v#v:V P455/ 4 Paf4pyt W$$If!vh#vh$:V lh$54ap yt l$$If!vh#v#v:V P455/ 4 Paf4yt DyK yK http://www.benefits.va.gov/WARMS/docs/admin20/rcs/part1/sec06.docyX;H,]ą'cl$$If!vh#v#v:V P455/ 4 Paf4ytpDyK F#imi-internal:M21-1MRIII.ii.1.B.6.b$IfK$L$t!vh#v #v,:V l t0655 pytf4-DyK F#imi-internal:M21-1MRIII.ii.1.B.6.b$IfK$L$t!vh#v #v,:V l t0655 pytf4-DyK F"imi-internal:M21-1MRIII.ii.5.E.19DyK F"imi-internal:M21-1MRIII.ii.5.E.20DyK F"imi-internal:M21-1MRIII.ii.5.E.21$IfK$L$t!vh#v #v,:V l t0655 pytf4-$$If!vh#v#v:V P455/ 4 Paf4pytnW$$If!vh#vh$:V lh$54ap ytpl$$If!vh#v#v:V P455/ 4 Paf4ytp$IfK$L$t!vh#v#v:V l t0955pytNDyK F#imi-internal:M21-1MRIII.ii.1.B.6.b$IfK$L$t!vh#v#v:V l t0955pytNUDyK yK http://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Transferring VBMS Claims TIP Sheet FINAL.docyX;H,]ą'c$IfK$L$t!vh#v#v:V l t0955pytN$$If!vh#v#v:V P455/ 4 Paf4pytn$$If!vh#v#v:V P455/ 4 Paf4pyt;DyK F#imi-internal:M21-1MRIII.ii.1.B.8.cl$$If!vh#v#v:V P455/ 4 Paf4yta-E$$If!vh#v#v<:V l455<f4k$$If%!vh#vn#v:V l45n5/ /  a%f4k$$If%!vh#vn#v:V l45n5/ /  a%f4k$$If%!vh#vn#v:V l45n5/ /  a%f4k$$If%!vh#vn#v:V l45n5/ /  a%f4k$$If%!vh#vn#v:V l45n5/ /  a%f4DyK yK xhttp://www.va.gov/vdl/application.asp?appid=133yX;H,]ą'ck$$If%!vh#vn#v:V l45n5/ /  a%f4W$$If!vh#vh$:V lh$54ap ytpq$$If%!vh#vn#v:V l45n5/ /  a%f4ytpDyK yK http://vbaw.vba.va.gov/bl/21/data/progops/misc/CLEARQuickStartGuide.pdfyX;H,]ą'ck$$If%!vh#vn#v:V l45n5/ /  a%f4k$$If%!vh#vn#v:V l45n5/ /  a%f4k$$If%!vh#vn#v:V l45n5/ /  a%f4DyK yK Rhttp://css.vba.va.gov/SHARE/yX;H,]ą'cW$$If!vh#v4:V l454ap yt8gDyK a9gDyK b9E$$If!vh#v#v<:V l455<f4E$$If!vh#v#v<:V l455<f4E$$If!vh#v#v<:V l455<f4a$$If!vh#v#v:V P455/ 4 Paf4a$$If!vh#v#v:V P455/ 4 Paf4a$$If!vh#v#v:V P455/ 4 Paf4a$$If!vh#v#v:V P455/ 4 Paf4E$$If!vh#v#v<:V l455<f4$$If!vh#v#v:V P40554 Paf4$$If!vh#v#v:V P40554 Paf4W$$If!vh#vh$:V lh$54ap ytXQ$$If!vh#v#v:V P40554 Paf4ytXQ$$If!vh#v#v:V P40554 Paf4$$If!vh#v#v:V P40554 Paf4Ddh  C 6A?fspro_2columns"@@b_윹O,gݮ{ n_윹O,gݮPNG  IHDRbgAMAOX2tEXtSoftwareAdobe ImageReadyqe< PLTEY_N1IDATc`G&gX55lAb@o]/$Gn)Z{P` tB ~sc -2N1#@!:9eag#k/H.8\| tA< H0-'K|"T0WطiiPj!t7 V67_C%n`aVEu=FV߱*Z^AIB5RSW􍮢? T2 IENDB`Dd\  C *A?continue"@@bYw; SO nYw; SOPNG  IHDRagAMAOX2tEXtSoftwareAdobe ImageReadyqe<UIDATxb`0bO>t###]'##N4mSw^`L]n\@04R fG?rIENDB`CDdZ  C (A?webpage"@@b. \Kx:q ni. \Kx:PNG  IHDRagAMAOX2tEXtSoftwareAdobe ImageReadyqe<IDATxڌOQƿ;si4A۠Ĥ#&@J% 7ne+Y҅DL4&4q&C>ҙL)2'{3΃m})s@$&TDG|)zov 1l|,EX//x67$Tn^l7@NNa}o5wΈU1 YYp!ѫL "%,Ύݨ mEdH&x\Avv)ȸK-n~27 T %ChB,ʅ:wvIutls݁`-|>5hw_|@24=Gx@DZ Sf+ u Z̤)ARAQH&~x~dqAx i"IVS# NSp.^xr;d˲^ͳtwdYTU ψW6 EQi N 6 pS  P5IENDB`^? 8pp802 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~_HmH nH sH tH J`J 8Normal!B*CJ_HaJmH phsH tH j@Bj I>Heading 1,Part Title$@&a$5CJ OJQJ^JaJp@Bp I>Heading 2,Chapter Title$@&a$5CJ OJQJ^JaJ@B I>Heading 3,Section,Section Title$@&a$5CJ OJQJ^JaJb@b I>Heading 4,Map Title @&5CJ OJQJ^JaJV@RV >I>0Heading 5,Block Label@& 5CJaJR@Q"R I>Heading 6,Sub Label <@&6B@B Q Heading 7 <@&OJQJF@F Q Heading 8 <@& 6OJQJL @L Q Heading 9 <@&56CJOJQJDA`D I>Default Paragraph FontRi@R 0 Table Normal4 l4a (k (I>0No List J@J :I>Header  H$B*mHphsHtHh-`h Q Macro Text"  ` @ OJQJ_HmH sH tH bOb I> Block Line0$d(dNR^aJ0T@"0 I> Block TextBO2B I>0 Bullet Text 1  & FaJJOBJ I> Bullet Text 2 & FZ^ZaJO I>Continued On Next Pa6$$d(dNR^a$ 6CJaJTOT I>Continued Table Labe 5CJaJ`O` I>Map Title. Continued5CJ OJQJ^JaJ66 I> Memo Line ^J @J ;I>Footer  H$B*mHphsHtH.)@. Q Page Number4O4 I>0 Table TextaJ2O2 I> Note TextaJLOL I>0Table Header Text$a$5aJ:O: I> Embedded TextaJ** QTOC 1^9** QTOC 2 ^.. I>pTOC 3 !^.. I>pTOC 4 "^** QTOC 5#^** QTOC 6$^** QTOC 7%^** QTOC 8&^** QTOC 9'^6"@6 Q0Caption (xx56o6 Q Continued CJOJQJVOV I>Continued Block Label* 5CJaJ*o* QJump B*ph`OB` I>Publication Title ,$a$5CJ OJQJ^JaJJOJ I> TOC Title-1$5CJ OJQJ^JaJJOJ I>TOCItem. d<<]aJ.O. I>TOCStem/aJ6U`6 I>0 Hyperlink >*B*phFV`F I>FollowedHyperlink >*B*phB'`!B QComment ReferenceCJaJ8@28 Q Comment Text3CJH@BH I> Balloon Text4CJOJQJ^JaJ@j@12@ 1Comment Subject55\XObX I> Bullet Text 3 6 & F S^`SaJ0_q0 I> HTML Acronym:o: I>IMTOC8CJ_HmH sH tH jj I> Table Grid7:V909FoF I> Header CharCJ_HaJmHsHtHFoF I> Footer CharCJ_HaJmHsHtH2B2 =K,C Body Text<xFoF <K,CBody Text CharB*CJaJphfof cS0Heading 5 Char,Block Label Char5B*CJphPK![Content_Types].xmlN0EH-J@%ǎǢ|ș$زULTB l,3;rØJB+$G]7O٭V$ !)O^rC$y@/yH*񄴽)޵߻UDb`}"qۋJחX^)I`nEp)liV[]1M<OP6r=zgbIguSebORD۫qu gZo~ٺlAplxpT0+[}`jzAV2Fi@qv֬5\|ʜ̭NleXdsjcs7f W+Ն7`g ȘJj|h(KD- dXiJ؇(x$( :;˹! I_TS 1?E??ZBΪmU/?~xY'y5g&΋/ɋ>GMGeD3Vq%'#q$8K)fw9:ĵ x}rxwr:\TZaG*y8IjbRc|XŻǿI u3KGnD1NIBs RuK>V.EL+M2#'fi ~V vl{u8zH *:(W☕ ~JTe\O*tHGHY}KNP*ݾ˦TѼ9/#A7qZ$*c?qUnwN%Oi4 =3N)cbJ uV4(Tn 7_?m-ٛ{UBwznʜ"Z xJZp; {/<P;,)''KQk5qpN8KGbe Sd̛\17 pa>SR! 3K4'+rzQ TTIIvt]Kc⫲K#v5+|D~O@%\w_nN[L9KqgVhn R!y+Un;*&/HrT >>\ t=.Tġ S; Z~!P9giCڧ!# B,;X=ۻ,I2UWV9$lk=Aj;{AP79|s*Y;̠[MCۿhf]o{oY=1kyVV5E8Vk+֜\80X4D)!!?*|fv u"xA@T_q64)kڬuV7 t '%;i9s9x,ڎ-45xd8?ǘd/Y|t &LILJ`& -Gt/PK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 0_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!0C)theme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] $ Cz `cw!#%')U,G.0247:=?DoHKlMNiR\T]WY\^q` cneEiklnPqs)vEz|ߊFLRTX[\`cgnpvy} 8 Z(waGk !P"# $%F%x%&'((7)))+,,L-....//0Y1?4445;66t7z8999:=>?BHDDEFFaJN-QRITT_WZ[i[D\\]]^Y__`abcdf,fguh,i2k0lmnnoeppqqrsv=wwKy{|}~ɀmρ9m3JGHIJKMNOPQSUVWYZ]^_abdefhijklmoqrstuwxz{|~02Hm=M2Ws $ M r ( M  0 2 H j l *1E^Td GYuAP!g!!!!!" #G#$ %%G&^&&&&&)) *,**** + +f++++,2,A,Z,,N...141^1m11133!44N5k5707Z7;<<p===>(>R>a>z>>C@n@@@WAqAAAABMB_BsBBBB#C~߂Zel+.u FN j w^eelT [ $ $$$]%k%''!)))?+E+----w0y022r5y577i9m9r:}:::v;;<<h=k=o?r???KCOCCCGGzHHJJ^LjLLLPORO PPQQ?SBSSS`TcTVVVV"X+XXXYZZZ]]n^v^o_s_aaddndtd~ffggh i&l2lmmnn3o;optxtttxx yyz{?{M{||JT߂%)\^blnrv33333333333333333333333333333333333333333333333333333333333333333333333333333333333333333%7 1 2 k l +1_o!!&&A,,N..m11a>>_CCKCLILLLLU1V2VtVzVVVV;[|[`ab0c)grgissQxxxxxx} ~߂^blnrv3%7 1 2 k l +1_o!!&&A,,N..m11a>>_CCKCLILLLLU1V2VtVzVVVV;[|[`ab0c)grgissQxxxxxx} ~߂blv1 ~NT  nmXD*'bQ ,*'`P8p_]1B<gE n4KV}@(\BH_ dh=bJL2kl)V$|p6bsCr@xܔg*hEh^h`EOJQJ^Jo(hH-^`OJQJ^Jo(hHopp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHoPP^P`OJQJo(hH hh^h`OJQJo(^`B*OJQJo(ph-D^`Do(. hh^h`OJQJo(h88^8`OJQJo(hH h^`OJQJ^Jo(hHoh ^ `OJQJo(hHh ^ `OJQJo(hHhx^x`OJQJ^Jo(hHohH^H`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hH>^`>o(.^`OJQJo(hH^`OJQJo(hHpp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hHPP^P`OJQJo(hH^`OJQJo(hH^`OJQJo(hHpp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hHPP^P`OJQJo(hH^`OJQJo(hH^`OJQJo(hHpp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hHPP^P`OJQJo(hH hh^h`OJQJo(S^`SB*OJQJo(phhH^`OJQJ^Jo(hHopp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHoPP^P`OJQJo(hH##^#`B*OJQJo(ph-hh^h`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH^`OJQJo(hH^`OJQJo(hHpp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hHPP^P`OJQJo(hH hh^h`OJQJo(H_H_Q ,*nT *']1Br@xklh=b1 V$|p@(\4KVbsgEP8R! @hE^h`ECJOJQJo(-@R! @hE^h`ECJOJQJo(ӛ @hE^h`ECJOJQJo(Q! @hE^h`ECJOJQJo(-T! @hE^h`ECJOJQJo(כ @hE^h`ECJOJQJo(U! @hE^h`ECJOJQJo(- @hE^h`ECJOJQJo(T! @hE^h`ECJOJQJo(P! @hE^h`ECJOJQJo(-ӛ @hE^h`ECJOJQJo(ћ @hE^h`ECJOJQJo(b        \        \ O*\S&ܚ2ʼ iTFNx8j t*^_+ѐӒ}Φx@=2,169rvBP!* Nbv"XuD[NR !        :D        (dNb~&0Fnj ͊Wsz Vv/k Nr 1nt^|B%FXJ e pcp k>u9;IMdTrEEMXD & B { @" % ~ F nG cL %s YWkpP>J!jr>AQ-Xu* (ia%T)"?$!:Y-Im6=8W ;BpAF-RRK=p ' z! "?}"F#I#Zx#]/$O$a$%+%@&9|&&'Q'4a'Ip'=()>**B&*`C*X*+2X+ ,&5,Q,W, e,-"-f4-mV-a-N.q.5/3L/i/Ki0z11{21_2s2(353q3C424*4T.5O5g7y 8J%8c8gr8:&:(:;KF<GP<DR<`V<m<=*S=T=-=>#>5>9z>?:?? ?\[@AeAbAdA&BDEB`CCK,CdCaDIE1,EEF,QF1QFyFG(NGAlGwG({G 9HtHp I/IfWIvI) JJ]5JEKLSLxLVUMa N*N ,N.N]NMaN/OROdOrO PlQbTQfQwQ RJKPURwg^y<$bpn`XQ{^M%;I>H"V\r}6\Qk%/6]\<SmnX;Fa:XeRT.8 et?VWBlCK>IAdfl -,_BOX|5'p .NcSTDZ] J*9>d4&4[]CKt1/Ef4~YEl}=t 36a04T"7t=EJTT; Ku-KfU(..9?@bs~h,[h/3Z_&A;/@IbopwJdb-HOe)jfq89`{ KMou DocTemp1VarFontSetXSLPath XSLstylesheet TraditionalFontSetimistyles.xml+C:\Users\capktibb\Documents\Working Folder\ Basic.xsl %@ @UnknownCAPLMAZAG*Ax Times New Roman5Symbol3. *Cx Arial?= *Cx Courier New5. .[`)Tahoma;WingdingsA$BCambria Math#1h2")g2G/[oB[oB!4 ?qHX  ?߂A2!xx G @C:\Program Files (x86)\Information Mapping\FS Pro 4.3\FSPro.dotm4Mail Managment (U.S. Department of Veterans Affairs)CManaging the flow of mail into and out of a Veterans Service Centermail, incoming mail, in-process mail, miscellaneous mail, outgoing mail, priority mail, action mail, file mail, unidentified mail, mail control, VACOLS, VBMS, Share, mail management, EP 690, matching programs, EP 800, work items, undeliverable mail, militDepartment of Veterans AffairsMazar, Leah B., VBAVACOP            Oh+'0$,T t      8Mail Managment (U.S. Department of Veterans Affairs)DManaging the flow of mail into and out of a Veterans Service Center Department of Veterans Affairsmail, incoming mail, in-process mail, miscellaneous mail, outgoing mail, priority mail, action mail, file mail, unidentified mail, mail control, VACOLS, VBMS, Share, mail management, EP 690, matching programs, EP 800, work items, undeliverable mail, military file, temporary military file, no record mail, PTI mail, PTO mail, returned mail, CLEAR, address locator service, outgoing mail, express mail, intraoffice mail, mailroom`This section contains instructions for managing mail that a Veterans Service Center receives. FSPro.dotmMazar, Leah B., VBAVACO140Microsoft Office Word@ $@~z@>R#@sT[o՜.+,D՜.+,p, px  VAB 5Mail Managment (U.S. Department of Veterans Affairs) Title(H(+(?(S(c( _PID_HLINKS Language DateReviewed DateCreatedTypeCreatorAX'b9>b9a9;a98http://css.vba.va.gov/SHARE/V5imi-internal:M21-1MRX.8.53r2Hhttp://vbaw.vba.va.gov/bl/21/data/progops/misc/CLEARQuickStartGuide.pdfqi)0http://www.va.gov/vdl/application.asp?appid=133/p##imi-internal:M21-1MRIII.ii.1.B.8.c !imi-internal:M21-1MRIII.ii.4.B.9IMfhttp://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Transferring VBMS Claims TIP Sheet FINAL.doc/#imi-internal:M21-1MRIII.ii.1.B.6.b"imi-internal:M21-1MRIII.ii.5.E.21"imi-internal:M21-1MRIII.ii.5.E.20 "imi-internal:M21-1MRIII.ii.5.E.19/#imi-internal:M21-1MRIII.ii.1.B.6.b/#imi-internal:M21-1MRIII.ii.1.B.6.bOGBhttp://www.benefits.va.gov/WARMS/docs/admin20/rcs/part1/sec06.doc"imi-internal:M21-1MRIII.ii.4.H.26"imi-internal:M21-1MRIII.ii.4.H.25JGBhttp://www.benefits.va.gov/WARMS/docs/admin20/rcs/part1/sec03.docMimi-internal:M21-1MRIII.ii.578$imi-internal:M21-1MRIII.ii.4.H.26.a48$imi-internal:M21-1MRIII.ii.4.H.25.ac8c8b8b8a8a8cp3http://vbaw.vba.va.gov/bl/21/systems/docs/WIDR.DOCFVimi-internal:M21-1MRXgHhttp://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_552.DOCdHhttp://www.benefits.va.gov/warms/docs/regs/38CFR/BOOKB/PART3/S3_551.DOCFVimi-internal:M21-1MRXb7b7a7a7/#imi-internal:M21-1MRIII.ii.1.B.6.b/r#imi-internal:M21-1MRIII.ii.1.B.8.a/s#imi-internal:M21-1MRIII.ii.3.C.8.c/#imi-internal:M21-1MRIII.ii.1.B.6.bcp3http://vbaw.vba.va.gov/bl/21/systems/docs/WIDR.DOCm6/http://vbaw.vba.va.gov/bl/21/Systems/share.htmDM2http://vbaw.vba.va.gov/bl/21/systems/docs/ACL.xlss=http://www.benefits.va.gov/WARMS/docs/admin21/m21_4/appc.doc|? imi-internal:M21-1MRIII.i.2.A.2g;hhttp://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Claim Folder Establishment-Original Claims.dochttp://css.vba.va.gov/SHARE/'Q6http://vbahinesweb.vba.va.gov/web/bdn_sched_of_op.htm],Ahttp://vbaw.vba.va.gov/VBMS/Resources_Job_Instruction_Sheets.aspIMfhttp://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/Transferring VBMS Claims TIP Sheet FINAL.doc_Bhttp://vbacodmoint1.vba.va.gov/bl/21/Transformation/docs/VCIP.docj(@http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.asp6cx3http://vbaw.vba.va.gov/VBMS/Resources_Job_Aids.asp],uAhttp://vbaw.vba.va.gov/VBMS/Resources_Job_Instruction_Sheets.aspXjrJhttp://vbaw.vba.va.gov/VBMS/docs/VBMS_Release_4_2_March2013_UserGuide.pdf00oJhttp://vbaw.vba.va.gov/VetsNet/Claims_Docs/webhelp/Claim_Development1.htmj(f@http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.asp/~c#imi-internal:M21-1MRIII.ii.1.B.6.c/)Zimi-internal:M21-1MRIII.ii.3.BMWhttp://css.vba.va.gov/COVERS/puN6http://vbaw.vba.va.gov/bl/21/publicat/Users/Index.htmbmvKimi-internal:M21-1MRIII.i.1.5]E5http://vbaw.vba.va.gov/usb/letters/2009/20-09-07.DOC}nB0http://www.law.cornell.edu/uscode/text/42/11302f6<f6e69e6d66d6c63c6b60b6a6-a6*!imi-internal:M21-1MRIII.ii.1.A.4'!imi-internal:M21-1MRIII.ii.1.B.9$!imi-internal:M21-1MRIII.ii.1.B.8!imi-internal:M21-1MRIII.ii.1.B.6pu6http://vbaw.vba.va.gov/bl/21/publicat/Users/Index.htmbmvZ*http://vbaw.vba.va.gov/VBMS/resources.asphttp://css.vba.va.gov/SHARE/!imi-internal:M21-1MRIII.ii.1.B.6g? Topic9g> Topic8g1Topic7g0Topic6g3Topic5en 20140915 20130815ManualdDepartment of Veteran Affairs, Veterans Benefits Administration, Compensation Service, Procedures  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./0123456789:;<=>?@ABCEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root Entry FbData 1TableDtWordDocument=SummaryInformation(DocumentSummaryInformation8@*MsoDataStore 0bbSRDZLWU4UDAXA==20b bItem  PropertiesSNOPG4YOZZYXA==2 0bbItem   Properties?mJDB3ORIQ==20b$bItem MPropertiesQOIULDEE42LMB5Q==20bbItem WProperties[UCompObjar  !"#$%&'()*+,-./0123456789:;<=>@ABCDEFGHIJKLNOPRSTUVXYZ\]^_`b This value indicates the number of saves or revisions. The application is responsible for updating this value after each revision. DocumentLibraryFormDocumentLibraryFormDocumentLibraryForm   F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q