ࡱ>   9bjbj >cc1BDD########8#$#%&&&&'&**X>$w)R#+''++##&&4F000+j#&#&HT0+00VQX& ]|+d4Y<h {l-({X{#X++0+++++0+++++++{+++++++++D d": Section A. General Policies for Veteran First Notice of Death (FNOD) Processing Overview  PRIVATE INFOTYPE="OTHER"  In This SectionThis section contains the following topics: TopicTopic Name1General Information About Veteran FNOD Processing2Types of Veteran Notice of Death (NOD) Correspondence  1. General Information About Veteran FNOD Processing  PRIVATE INFOTYPE="OTHER"  IntroductionThis topic contains general information on FNOD processing, including purpose of Veteran FNOD processing criteria for an acceptable Veteran NOD Veteran FNOD processing guidelines notice requirements associated with Veteran FNOD processing notifying a deceased Veterans estate of benefits to which survivors and others may be entitled benefits paid to surviving spouses through the FNOD process issuing a Presidential Memorial Certificate (PMC) during FNOD processing, and guidelines for specific Veteran NOD situations. Change DateJune 29, 2015 PRIVATE INFOTYPE="PRINCIPLE"  a. Purpose of Veteran FNOD ProcessingVeteran First Notice of Death (FNOD) processing establishes or updates a Veterans Beneficiary Identification and Records Locator Subsystem (BIRLS) record with the date of the Veterans death. It also automatically clears and takes end product (EP) credit on any pending issues for compensation and pension benefits for live Veterans and apportionees that the Department of Veterans Affairs (VA) has not already authorized, and discontinues any benefits being paid. Note: The FNOD process will discontinue an award as of the first day of the month of death. PRIVATE INFOTYPE="PRINCIPLE"  b. Criteria for an Acceptable Veteran NODA notice of death (NOD) is acceptable if it furnishes sufficient information about the Veteran to allow a definite identification of the Veterans record, and identifies the source of the report of the death. Exception: If the NOD is a returned check indicating that the Veteran is deceased, identification of the source of the report of death is not necessary. There is no requirement that a NOD be in writing or originate with the next of kin. Examples: Notice of a Veterans death from the Compensation and Pension Record Interchange (CAPRI) is considered an acceptable NOD. A NOD may originate with a funeral home or other third party. A report of contact based on a telephone call is an acceptable NOD if the report clearly identifies the Veteran and the caller. PRIVATE INFOTYPE="PRINCIPLE"  c. Veteran FNOD Processing GuidelinesUpon receipt of an acceptable Veteran NOD, process an FNOD only on a Veterans record under either the FNOD command, or establishment of an end product (EP) for a claim for survivor benefits, and when the exact date of death is known. References: For more information on processing a NOD for a Veteran, see M21-1, Part III, Subpart ii, 8.B.2.a dependent, see M21-1, Part III, Subpart iii, 5.F.7, and survivor, see M21-1, Part IV, Subpart iii, 3.C.1 and 2. d. Notice Requirements Associated With Veteran FNOD ProcessingIn most cases, VA must issue notice of proposed adverse action (due process) to a beneficiary before reducing or discontinuing his/her benefits. The discontinuation of benefits based on receipt of an acceptable NOD is one of the exceptions to this rule. Although notice of proposed adverse action is not required, contemporaneous notice of the action taken is required if the NOD was obtained by way of telephone or personal interview from an Insurance Service Public Contact Representative, or through computer matching with another Federal agency, such as the Social Security Administration (SSA). Note: An automatic generation and mailing of contemporaneous notice is sent to the Veterans last known address (as it exists in the corporate record). No other user action is required. e. Notifying a Deceased Veterans Estate of Benefits to Which Survivors and Others May Be EntitledWhen a VA employee processes the NOD, the Hines Information Technology Center (ITC) automatically issues a letter to the Veterans estate containing information about survivor benefits to which the Veterans survivors and others may be entitled. These benefits include burial benefits Survivors Pension Dependency and Indemnity Compensation (DIC), and educational benefits under HYPERLINK "http://www.law.cornell.edu/uscode/text/38/part-III/chapter-35"38 U.S.C. Chapter 35. Note: The letter from the Hines ITC does not discuss accrued benefits. References: For more information about accrued benefits, see M21-1, Part VIII, or processing FNODs, see M21-1, Part III, Subpart ii, 8.B. f. Benefits Paid To Surviving Spouses Through the FNOD ProcessAfter FNOD processing, the following automated benefits are awarded to eligible surviving spouses based on information contained in the corporate record: burial allowance, and DIC. The Month of Death (MOD) payment is also awarded to eligible surviving spouses after a VA employee completes the MOD screen that automatically appears after FNOD processing is completed. Note: An automatically generated letter informs the surviving spouse if the burial allowance, DIC, and/or MOD payment are awarded. References: For more information on automated burial allowance, see  HYPERLINK "http://www.ecfr.gov/cgi-bin/text-idx?SID=b3f11b558e3983d24ceba086f003c9c0&node=se38.1.3_11702&rgn=div8" 38 CFR 3.1702(a), and M21-1, Part VII, 1.A.4.a, and MOD payment processing, see the HYPERLINK "http://vbaw.vba.va.gov/bl/21/systems/docs/MODGuide.pdf"Month of Death User Guide M21-1, Part III, Subpart ii, 8.B, and M21-1, Part IV, Subpart iii, 3.A.5. g. Issuing a PMC During FNOD ProcessingDuring FNOD processing, VA may issue a Presidential Memorial Certificate (PMC) to eligible persons to honor the memory of Veterans who received an honorable or general discharge, and individuals who died in the active military, naval, or air service, on or after August 6, 2012. Reference: For more information about PMC eligibility and processing, see M21-1, Part VII, 4.A. h. Guidelines for Specific Veteran NOD SituationsThe table below contains guidelines for handling specific situations that may arise when processing a NOD. If Then the fact of death is established, but the date of death is unknownusing the SUSPEND/RESUME button in the Veterans Services Network (VETSNET) or Veterans Benefits Management System (VBMS), suspend the Veterans award, to include any associated apportionment(s), effective the first of the month following the month for which VA last paid the beneficiary, and initiate development for the date of death. Note: The regional office may use CAPRI or the SSA inquiry function in Share to obtain a Veterans date of death. References: For information about using VETSNET or VBMS to suspend an award, see the  HYPERLINK "http://vbaw.vba.va.gov/bl/21/Systems/awards.htm" VETSNET Awards User Guide, or  HYPERLINK "http://vbaw.vba.va.gov/VBMS/Resources_Technical_Information.asp" VBMS-Awards User Guide CAPRI, see the  HYPERLINK "http://www.va.gov/vdl/application.asp?appid=133" CAPRI User Manual, or Share, see the  HYPERLINK "http://css.vba.va.gov/SHARE/" Share Users Guide.the Veteran has a running compensation or pension award the FNOD processing discontinues the award, to include any associated apportionment(s), as of the first day of the month of death generates work item showing the status of the account if there is an overpayment, and allows users to subsequently process only burial and/or survivor claims on the record. Note: If the apportionee award is in suspense at the time of NOD processing, then the system discontinues the apportionee award the first of the month following the month for which VA last paid the beneficiary, and generates a work item. Reference: For information about system generated work items, see M21-1, Part III, Subpart v, 10.the Veteran has a running award when the FNOD is processed, and the date of death is more than 12 months before the processing monththe system discontinues the award the first of the month following the month for which the VA last paid the Veteran, and generates a work item.the Veterans award was in a suspended status when VA received the NOD, or FNOD processing did not discontinue the Veterans awardremove the date of death from the corporate record, if necessary take award action to discontinue the Veterans award on the appropriate date, and undertake normal NOD processing, which will update the corporate record with the date of the Veterans death.the Veteran has a running education awardforward a copy of the NOD transaction to the appropriate regional processing office (RPO) Note: NOD processing suspends a running award of education benefits under HYPERLINK "http://www.law.cornell.edu/uscode/text/38/part-III/chapter-30"38 U.S.C. Chapters 30 or HYPERLINK "http://www.law.cornell.edu/uscode/text/38/part-III/chapter-31"31 but does not suspend an award under HYPERLINK "http://www.law.cornell.edu/uscode/text/38/part-III/chapter-32"38 U.S.C. Chapter 32 or HYPERLINK "http://www.law.cornell.edu/uscode/text/10/subtitle-E/part-IV/chapter-1606"10 U.S.C. Chapter 1606.the Veteran Identification Data (VID) and Insurance Data (INS) screens display an insurance file number, or insurance policy numberthe system sends a NOD transaction to the VA Regional Office and Insurance Center (VAROIC) in Philadelphia.the Veterans claims folder is in the Records Management Center (RMC)the system sends a message to the RMC, and advises RMC personnel to move the folder to the RMC NOD unit. RMC reviews the folder for verification of service upon service verification, enters a Y in the VER field on the VID screen, and files the folder in the NOD file bank. Reference: For more information, see M21-1, Part III, Subpart ii, 8.C.1.the Veteran was a former Prisoner of War (FPOW) and there is a claim for survivor benefitsafter FNOD processing, prepare a corporate flash and expedite claim to the outreach FPOW coordinator. 2. Types of Veteran NOD Correspondence IntroductionThis topic contains general information on processing NODs depending on the type of correspondence received, including process for receiving a returned check as a NOD process for receiving an insurance claim as a NOD, and process for receiving an application for United States Flag as a NOD.  Change DateMay 18, 2015 PRIVATE INFOTYPE="PROCESS"  a. Process for Receiving a Returned Check as a NODThe table below describes the stages in the process of receiving a returned check as a NOD. StageDescription1The Department of the Treasury receives a Veterans returned VA benefit payment, and sends an electronic file to the Hines ITC. 2If the file indicates the payment was returned due to death of person entitled, the Hines ITC suspends the Veterans award, and any apportionee awards.3The Hines ITC processes the payment, and establishes the applicable work item for action by the regional office of jurisdiction (ROJ).4The ROJ considers establishment of the work item in Stage 3 as notice of the Veterans death, and undertakes development action to determine the exact date of death. Reference: For information about processing work items, see M21-1, Part III, Subpart v, 10. b. Process for Receiving an Insurance Claim as a NODUse the table below to process an insurance claim as a NOD. Upon receipt of Then VA Form 29-4125, Claim for One Sum Payment- Government Life Insurance VA Form 29-4125A, Claim for One Sum Payment National Service Life Insurance, or VA Form 29-4125K, Claim for Monthly Payments U.S. Government Life Insurance (USGLI)process the NOD, and forward the insurance claim to the VAROIC in Philadelphia.  c. Process for Receiving an Application for United States Flag as a NODUse the table below to process a flag application as a NOD. IfThenthe NOD mail is VA Form 27-2008, Application for United States Flag for Burial Purposesforward the top portion of the completed VA Form 27-2008 to the National Cemetery Administration (NCA) for NOD processing at the following address: Memorial Programs Service (41A1) Department of Veterans Affairs 5109 Russell Road Quantico, VA 22134-3903 forward the lower portion of the completed VA Form 27-2008 to the applicable  HYPERLINK "http://www.va.gov/oal/government/sdc/burialFlags.asp" VA Medical Center (VAMC) Distribution Center, and enter Y in the BURIAL FLAG ISSUED field on the Inactive Compensation and Pension Data (ICP) screen.      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