ࡱ> c T=bjbjԚ HZ\Z\5O8 Dk{v$!$!"F!F!F!z"z"z"zzzzzzz$}{z"z"z"z"z"{F!F!4%{$$$z"RF!F!z$z"z$$.jHBqF!@"F>m@z;{0k{~mW#WBqBq0Wrqd z"z"$z"z"z"z"z"{{$z"z"z"k{z"z"z"z"Wz"z"z"z"z"z"z"z"z"> N: MANAGEMENT, 14TH EDITION by Stephen Robbins & Mary Coulter INSTRUCTORS RESOURCE MANUAL Preface As instructors, we know that teaching tomorrows managers can be a daunting task. With all of the information available from authors, publishers, the Internet, and our own studies, it can be difficult to sort through everything to deliver a good product to our students. To help, we have provided instructors with a clear and concise manual for teaching with the fourteenth edition of Management, by Stephen Robbins and Mary Coulter. The instructor manual provides chapter specific resources that address the learning objectives, chapter outline, discussion questions, ethics dilemma, skill development exercise, team exercise, and case answers for all of the chapters in the text. Each chapter follows a consistent outline. Key Changes to the 14th Edition Here are some of the main changes made in the 14th edition: Chapter 7 on managing change has been expanded to include a discussion of disruptive innovation as an important driver of change. The Part 2 module on creating and leading entrepreneurial ventures has become a separate chapter (Chapter 10). Weve expanded our discussion, added end-of-chapter applications, and acknowledged the importance of entrepreneurship by giving it its own chapter. The two chapters on organizational design have been merged into one chapter (Chapter 11) in response to comments by users and reviewers. But weve retained the key concepts that students need to know. The addition of Workplace Confidential pages throughout the book, which address common frustrations and challenges that employees face in the workplace. Current and timely topicsincluding the Internet of things, real-time feedback, and choosing appropriate communication media, among othershave been added. Dozens of current examples illustrating management practices and challenges in start-up and established organizations, small and large organizations, and manufacturing, service and technology organizations have been added. MyLab Management Suggested Activities For the 14th edition, Pearsons MyLab Management has been integrated fully into the text. These new features are outlined below. Making assessment activities available online for students to complete before coming to class will allow you, the professor, more discussion time during the class to review areas that students are having difficulty comprehending. Watch It Recommends a video clip that can be assigned to students for outside classroom viewing or that can be watched in the classroom. The video corresponds to the chapter material and is accompanied by multiple-choice questions that reinforce students comprehension of the chapter content. Try It Recommends a mini simulation that can be assigned to students as an outside classroom activity or be done in the classroom. As the students watch the simulation, they will be asked to make choices based on the scenario presented in the simulation. At the end of the simulation, the student will receive immediate feedback based on the answers he/she gave. These simulations reinforce the concepts of the chapter and the students comprehension of those concepts. Talk About It These are discussion-type questions that can be assigned as an activity within the classroom. Personal Inventory Assessments Students learn better when they can connect what they are learning to their personal experience. PIA (Personal Inventory Assessments) is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with concepts taught in principles of management, organizational behavior, and human resource management classes. Assessments are assignable by instructors who can then track students completions. Student results include a written explanation along with a graphic display that shows how their results compare to the class as a whole. Instructors will also have access to this graphic representation of results to promote classroom discussion. Assisted-Graded Writing Questions These are short essay questions that the students can complete as an assignment and submit to you, the professor, for grading. Sample Course Syllabus Course Title: Principles of Management Class Times & Location: Course Web Site: Instructor Information: Office & Office Hours: Course Description: This course serves as an introduction to the discipline of management. It is designed to integrate the accepted theories in the area with real world applications to provide students with the basic knowledge and skills needed for managing others. This course begins with a discussion of the current issues in management and then proceeds to cover the traditional functions of management: planning, organizing, leading, and controlling. Lecture and class assignments given in the course are intended to help students understand the needs of modern public and private organizations, including emerging national and international trends. Course Objectives By the end of the course, students should be able to identify the principals of managing formal organizations, recognize the various challenges faced by todays managers, and give examples of organizations engaging in the management functions of planning, organizing, leading, and controlling. Resources Textbook: Management, 14th Edition by S. Robbins and M. Coulter, published by Pearson Education. software: MyLab Management. See www.pearson.com/mylab/managementfor more information. Library & Internet Resources: Students are encouraged to use the university library and the Internet for research and to complete assignments when necessary. Course Components Exams: A designated number of exams and a final exam will test students understanding of the materials discussed in class and in the assigned readings. Online assignments: These assignments consist of assisted writing problems and personal inventory assessments through MyLab Management. Case assignments: Students will answer discussion questions from case applications assigned in the text. The goal is for students to apply the information discussed to these real-world situations to the concepts and principles presented in the course. In-Class Exercises: Throughout the semester, students are expected to be prepared to discuss issues relevant to the course and to participate in team exercises. For these exercises, students will be required to be actively involved to receive credit i.e. making substantive comments, answering questions, and preparing short presentations. Points will be awarded by the instructor based on individual and group participation. Students should bring their textbook to class as part of their participation grade. Material for in-class assignments can be found at the conclusion of each chapter see Ethical Dilemmas and Team Exercises. Grading Percentage Points Online Assignments (10 at 10 points each) 20% 100 Case Assignments (4 at 25 points each) 20% 100 Exam(s) 20% 100 In-Class Exercises/Participation 20% 100 Final Exam 20% 100 TOTAL POINTS 500 NOTE: Class attendance and participation in class discussion is expected and absences will affect your final grade. The due dates for assignments are non-negotiable and late work will be penalized. All assignments are to be professional in appearance and typed to receive full credit. Course policies Classroom Behavior: Classroom behavior that interferes with either the instructors ability to conduct the class or the ability of students to benefit from the instruction is not acceptable. Students engaging in improper classroom behavior may have points deducted from their total points in the course, or, if the situation warrants, be reprimanded to the universitys committee on student discipline. Academic Honesty and Appeals: Students are expected to maintain the highest standards of academic integrity. Behavior that violates these standards is not acceptable. Examples are the use of unauthorized material, communication with fellow students during an examination, attempting to benefit from the work of another student, and any other similar behavior defeats the intent of an examination or other class work. Cheating on exams, plagiarism, improper acknowledgement of sources in essays, and the use of a single essay or paper in more than one course without permission are considered very serious offenses and shall be grounds for disciplinary action as outlined in the current General Catalogue. Course Outline 16-Week Course: Semester WeekAssigned ReadingDeliverable1Chapter 1 Managers and You in the Workplace Module Management HistoryIn class discussion: Ethics Dilemma (Chapter 1)2Chapter 2 Making Decisions In class exercise: Team Building (Chapter 2)3Chapter 3 Managing the External Environment and the Organizations CultureCase #1 (Chapter 3)4Chapter 4 Managing in a Global Environment Chapter 5 Managing Diversity In class discussion: Ethics Dilemma (Chapter 4) In class exercise: Team Building (Chapter 5)5Chapter 6 Managing Social Responsibility and Ethics Exam 16Chapter 7 Managing Change and Disruptive InnovationCase #2 (Chapter 7)7Chapter 8 Planning Work ActivitiesIn class exercise: Team Building (Chapter 8)8Chapter 9 Managing Strategy Module Planning Tools and Techniques In class discussion: Ethics Dilemma (Chapter 9)9Chapter 10 Entrepreneurial Ventures Case #1 (Chapter 10)10Chapter 11 Designing Organizational Structure Chapter 12 Managing Human ResourcesExam 211Chapter 13 Creating and Managing TeamsIn class exercise: Team Building (Chapter 13)12Chapter 14 Managing CommunicationIn class discussion: Ethics Dilemma (Chapter 14)13 Chapter 15 Understanding and Managing Individual Behavior Chapter 16 Motivating Employees Case #1 (Chapter 15) In class exercise: Team Building (Chapter 16)14Chapter 17 Being an Effective LeaderIn class discussion: Ethics Dilemma (Chapter 17)15Chapter 18 Monitoring and Controlling Case #2 (Chapter 18)Final Exam Course Outline 12-Week Course: Semester WeekAssigned ReadingDeliverable1Chapter 1 Managers and You in the Workplace Module Management HistoryIn class discussion: Ethics Dilemma (Chapter 1)2Chapter 2 Making Decisions Chapter 3 Managing the External Environment and the Organizations CultureIn class exercise: Team Building (Chapter 2) Case #1 (Chapter 13) 3Chapter 4 Managing in a Global Environment Chapter 5 Managing DiversityIn class discussion: Ethics Dilemma (Chapter 4) In class exercise: Team Building (Chapter 5)4Chapter 6 Managing Social Responsibility and EthicsExam 15Chapter 7 Managing Change and Disruptive Innovation Chapter 8 Planning Work ActivitiesCase #2 (Chapter 7) In class exercise: Team Building (Chapter 8)6Chapter 9 Managing Strategy Module Planning Tools and Techniques Chapter 10 Entrepreneurial VenturesIn class discussion: Ethics Dilemma (Chapter 9)7Chapter 11 Designing Organizational Structure Chapter 12 Managing Human Resources In class exercise: Team Building (Chapter 12)8Chapter 13 Creating and Managing Teams Exam 29Chapter 14 Managing Communication In class discussion: Ethics Dilemma (Chapter 14)10Chapter 15 Understanding and Managing Individual Behavior Chapter 16 Motivating Employees Case #1 (Chapter 15) In class exercise: Team Building (Chapter 16)11Chapter 17 Being an Effective Leader In class discussion: Ethics Dilemma (Chapter 17)12 Chapter 18 Monitoring and ControllingCase #2 (Chapter 18)Final Exam Other Materials Available with Management, 14th Edition At the Instructor Resource Center (IRC), https://www.pearsonhighered.com/sign-in.html, instructors can access a variety of print, digital, and presentation resources available with this text in downloadable format. Registration is simple and gives you immediate access to new titles and new editions. As a registered faculty member, you can download resource files and receive immediate access to, and instructions for, installing course management content on your campus server. In case you ever need assistance, our dedicated technical support team is ready to help with the media supplements that accompany this text. Visit https://support.pearson.com/getsupport for answers to frequently asked questions and toll-free user support phone numbers. The following supplements are available for download to adopting instructors: Instructors Manual Test Item File TestGen (test-generating program) PowerPoint Slides Test Item File Each chapter of the text has an extensive test bank of multiple-choice, true/false, and short answer questions to test understanding. The Test Item File is specifically for the 14th edition with page references, learning objective references, and AACSB references where appropriate. The Test Item File is available in MS Word so that instructors can easily incorporate select questions into their own tests. TestGen The test bank is also available on TestGen, a test-generating program that allows instructors to efficiently add, edit, or delete questions from the test bank; analyze test results; and organize a database of exams and student results. Our TestGens are converted for use in BlackBoard, WebCT, Canvas, D2L, Sakai and Moodle. All conversions are available on the IRC. PowerPoint Presentations A set of PowerPoint slides is available for each chapter and module in the text.     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