ࡱ>  bjbj "8jj|lv v v v 2,A=2j <<<<<<<$s> @z<<b.<b.b.b. <b.<b.jb..`;h<^ :v )x;<$=0A=; Ab. A<b.fzJFair Debt Collection Practices Act From Wikipedia, the free encyclopedia The Fair Debt Collection Practices Act (FDCPA),  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692.html" 1692 et seq., is a  HYPERLINK "http://en.wikipedia.org/wiki/United_States" \o "United States" United States  HYPERLINK "http://en.wikipedia.org/wiki/Statute" \o "Statute" statute added in 1978 as Title VIII of the  HYPERLINK "http://en.wikipedia.org/wiki/Consumer_Credit_Protection_Act" \o "Consumer Credit Protection Act" Consumer Credit Protection Act. Its purposes are to eliminate abusive practices in the collection of consumer  HYPERLINK "http://en.wikipedia.org/wiki/Debt" \o "Debt" debts, to promote  HYPERLINK "http://en.wikipedia.org/wiki/Fair_debt_collection" \o "Fair debt collection" fair debt collection, and to provide consumers with an avenue for disputing and obtaining validation of debt information in order to ensure the information's accuracy. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-0" [1] The Act creates guidelines under which debt collectors may conduct business, defines rights of consumers involved with debt collectors, and prescribes penalties and remedies for violations of the Act. It is sometimes used in conjunction with the  HYPERLINK "http://en.wikipedia.org/wiki/Fair_Credit_Reporting_Act" \o "Fair Credit Reporting Act" Fair Credit Reporting Act. Contents  HYPERLINK "http://en.wikipedia.org/wiki/" \l "People_and_entities_covered_by_the_FDCPA" 1 People and entities covered by the FDCPA  HYPERLINK "http://en.wikipedia.org/wiki/" \l "Prohibited_conduct" 2 Prohibited conduct  HYPERLINK "http://en.wikipedia.org/wiki/" \l "Required_conduct" 3 Required conduct  HYPERLINK "http://en.wikipedia.org/wiki/" \l "Enforcement_of_the_FDCPA" 4 Enforcement of the FDCPA  HYPERLINK "http://en.wikipedia.org/wiki/" \l "Criticisms_of_the_FDCPA" 5 Criticisms of the FDCPA  HYPERLINK "http://en.wikipedia.org/wiki/" \l "By_consumer_groups" 5.1 By consumer groups  HYPERLINK "http://en.wikipedia.org/wiki/" \l "By_the_credit_industry" 5.2 By the credit industry  HYPERLINK "http://en.wikipedia.org/wiki/" \l "The_FTC_.26_FDCPA" 6 The FTC & FDCPA  HYPERLINK "http://en.wikipedia.org/wiki/" \l "References" 7 References  HYPERLINK "http://en.wikipedia.org/wiki/" \l "External_links" 8 External linksPeople and entities covered by the FDCPA The FDCPA broadly defines a debt collector as "any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another." HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-1" [2] While the FDCPA generally applies only to third party debt collectorsnot internal collectors for an "original  HYPERLINK "http://en.wikipedia.org/wiki/Creditor" \o "Creditor" creditor" -- some states, such as  HYPERLINK "http://en.wikipedia.org/wiki/California" \o "California" California, have similar state consumer protection laws which mirror the FDCPA, and regulate original creditors. In addition, some federal courts have ruled that a collector of debt is not a "creditor" but is rather a "debt collector" under the FDCPA where the collector of debt  HYPERLINK "http://en.wikipedia.org/wiki/Debt_buyer" \o "Debt buyer" buys defaulted debt from an original creditor for the purpose of debt collection. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-2" [3] HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-3" [4] HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-4" [5] The definitions and coverage have changed over time. The FDCPA itself contains numerous exceptions to the definition of a "debt collector," particularly after the October 13, 2006, passage of the  HYPERLINK "http://en.wikipedia.org/w/index.php?title=Financial_Services_Regulatory_Relief_Act_of_2006&action=edit&redlink=1" \o "Financial Services Regulatory Relief Act of 2006 (page does not exist)" Financial Services Regulatory Relief Act of 2006. Attorneys, originally explicitly excepted from the definition of a debt collector, have been included (to the extent that they otherwise meet the definition) since 1986. The FDCPA's definitions of "consumers" and "debt" specifically restricts the coverage of the act to personal, family or household transactions. Thus, debts owed by businesses (or by individuals for business purposes) are not subject to the FDCPA. In the federal tax case of Smith v. United States, the United States Court of Appeals for the Fifth Circuit stated that the taxpayer's: ". . . . invocation of the Fair Debt Collection Act is entirely without merit, as the statute expressly excludes 'any officer or employee of the United States . . . to the extent that collecting or attempting to collect any debt is in the performance of his official duties' from the definition of 'debt collector.' 15 U.S.C. section 1692a(6)(C)." HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-Smith-5" [6] In 1998, however, Congress amended the Internal Revenue Code by adding a new section 6304, "Fair Tax Collection Practices," which refers to and includes certain rules that are similar to some provisions of the Fair Debt Collection Practices Act. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-6" [7] Prohibited conduct The Act prohibits certain types of "abusive and deceptive" conduct when attempting to collect debts, including the following: Hours for phone contact: contacting consumers by telephone outside of the hours of 8:00 a.m. to 9:00 p.m. local time HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-7" [8] Failure to cease communication upon request: communicating with consumers in any way (other than litigation) after receiving written notice that said consumer wishes no further communication or refuses to pay the alleged debt, with certain exceptions, including advising that collection efforts are being terminated or that the collector intends to file a lawsuit or pursue other remedies where permitted HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-8" [9] Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously: with intent to annoy, abuse, or harass any person at the called number. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692d-9" [10] Communicating with consumers at their place of employment after having been advised that this is unacceptable or prohibited by the employer HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-10" [11] Contacting consumer known to be represented by an attorney HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-11" [12] Communicating with consumer after request for validation has been made: communicating with the consumer or the pursuing collection efforts by the debt collector after receipt of a consumer's written request for verification of a debt made within the 30 day validation period (or for the name and address of the original creditor on a debt) and before the debt collector mails the consumer the requested verification or original creditor's name and address HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692gb-12" [13] Misrepresentation or deceit: misrepresenting the debt or using deception to collect the debt, including a debt collector's misrepresentation that he or she is an attorney or law enforcement officer HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692e-13" [14] Publishing the consumer's name or address on a "bad debt" list HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-14" [15] Seeking unjustified amounts, which would include demanding any amounts not permitted under an applicable contract or as provided under applicable law HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-15" [16] Threatening arrest or legal action that is either not permitted or not actually contemplated HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692e-13" [14] Abusive or  HYPERLINK "http://en.wikipedia.org/wiki/Profane" \o "Profane" profane language used in the course of communication related to the debt HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692d-9" [10] Communication with third parties: revealing or discussing the nature of debts with third parties (other than the consumer's spouse or attorney) HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-16" [17] (Collection agencies are allowed to contact neighbors or co-workers but only to obtain location information; HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-17" [18] disreputable agencies often harass debtors with a "block party" or "office party" where they contact multiple neighbors or co-workers telling them they need to reach the debtor on an urgent matter. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-18" [19]) Contact by embarrassing media, such as communicating with a consumer regarding a debt by post card, or using any language or symbol, other than the debt collectors address, on any envelope when communicating with a consumer by use of the mails or by telegram, except that a debt collector may use his business name if such name does not indicate that he is in the debt collection business HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-19" [20] HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-20" [21] Reporting false information on a consumer's  HYPERLINK "http://en.wikipedia.org/wiki/Credit_report" \o "Credit report" credit report or threatening to do so in the process of collection HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-21" [22] Required conduct The Act requires debt collectors to do the following (among other requirements): Identify themselves and notify the consumer, in every communication, that the communication is from a debt collector, and in the initial communication that any information obtained will be used to effect collection of the debt HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-22" [23] Give the name and address of the original creditor (company to which the debt was originally payable) upon the consumer's written request made within 30 days of receipt of the 1692g notice; HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692gb-12" [13] Notify the consumer of their right to dispute the debt(Section 805), in part or in full, with the debt collector. The 30-day "1692g" notice is required to be sent by debt collectors within five days of the initial communication with the consumer, though in 2006 the definition of "initial communication" was amended to exclude "a formal pleading in a civil action" for purposes of triggering the 1692g notice, HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-23" [24] complicating the matter where the debt collector is an attorney or law firm. The consumer's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692gb-12" [13] Provide  HYPERLINK "http://en.wikipedia.org/wiki/Debt_validation" \o "Debt validation" verification of the debt HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-24" [25] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice, then the debt collector must either mail the consumer the requested verification information or cease collection efforts altogether. Such asserted disputes must also be reported by the creditor to any  HYPERLINK "http://en.wikipedia.org/wiki/Credit_bureau" \o "Credit bureau" credit bureau that reports the debt. Consumers may still dispute a debt verbally or after the thirty-day period has elapsed, but doing so waives the right to compel the debt collector to produce verification of the debt. Verification should include at a minimum the amount owed and the name and address of the original creditor. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-usc.7C15.7C1692gb-12" [13] File a  HYPERLINK "http://en.wikipedia.org/wiki/Lawsuit" \o "Lawsuit" lawsuit in a proper  HYPERLINK "http://en.wikipedia.org/wiki/Venue_(law)" \o "Venue (law)" venue If a debt collector chooses to file a lawsuit, it may only be in a place where the consumer lives or signed the contract HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-25" [26] Note, however, that this does not prevent the debt collector from being sued in other venues for violating the Act, such as when the consumer moves outside the venue and a letter demanding payment is forwarded to the new address, even if the debt collector is unaware of such a change in residence. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-26" [27] Enforcement of the FDCPA The  HYPERLINK "http://en.wikipedia.org/wiki/Federal_Trade_Commission" \o "Federal Trade Commission" Federal Trade Commission has the authority to administratively enforce the FDCPA using its powers under the  HYPERLINK "http://en.wikipedia.org/wiki/Federal_Trade_Commission_Act" \o "Federal Trade Commission Act" Federal Trade Commission Act. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-27" [28] But under sweeping financial regulation reforms, a recent proposal by the U.S. Treasury Department would call for the FDCPA to be administered by a new Consumer Financial Protection Agency. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-28" [29] Aggrieved consumers may also file a private lawsuit in a state or federal court to collect damages (actual, statutory, attorney's fees, and court costs) from third-party debt collectors. The FDCPA is a  HYPERLINK "http://en.wikipedia.org/wiki/Strict_liability" \o "Strict liability" strict liability law, which means that a consumer need not prove actual damages in order to claim  HYPERLINK "http://en.wikipedia.org/wiki/Statutory_damages" \o "Statutory damages" statutory damages of up to $1,000 plus reasonable attorney fees if a debt collector is proven to have violated the FDCPA. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-29" [30] The collector may, however, escape penalty if it shows that the violation (or violations) was unintentional and the result of a " HYPERLINK "http://en.wikipedia.org/wiki/Bona_fide" \o "Bona fide" bona fide error" that occurred despite procedures designed to avoid the error at issue. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-30" [31] HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-31" [32] Alternatively, if the consumer loses the lawsuit and the court determines that the consumer filed the case in bad faith and for the purposes of harassment, the court may then award attorney's fees to the debt collector. Criticisms of the FDCPA By consumer groups Some consumer groups argue that the FDCPA does not go far enough, and does not provide sufficient deterrence against unscrupulous collection agencies. Consumer groups have complained that the maximum statutory damages contained in the original 1977 version of the law has not kept up with inflation. According to the inflation calculator at the  HYPERLINK "http://stats.bls.gov/" Bureau of Labor Statistics' website, that same penalty of $1,000 would be the equivalent of $3,505.86 by 2008 standards. By the credit industry Conversely, many in the credit industry and some courts have taken the stance that the FDCPA has often been used to file frivolous lawsuits and seek damages for minor technical violations and has, at times, seriously impeded their ability to collect valid debts. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-32" [33] Given the strict liability nature of the FDCPA, the collections industry and the insurance companies who provide liability coverage for them have repeatedly lobbied Congress to relax provisions of the law to reduce their civil exposure for these "hyper-technical" violations. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-33" [34] The  HYPERLINK "http://en.wikipedia.org/wiki/Accounts_receivable" \o "Accounts receivable" accounts receivable management industry has also raised concerns that the FDCPA contains contradictions that often lead to liability on the part of collection agencies in civil cases, especially when dealing with technology that did not exist when the law was written. For example, the FDCPA requires a  HYPERLINK "http://en.wikipedia.org/wiki/Collection_agency" \o "Collection agency" collection agency to identify itself as such in any communication with a consumer. At the same time, a collection agency cannot disclose the debt of a consumer to anyone else. These two requirements are at odds when a collector leaves a message on an answering machine or voicemail system. If the collector identifies himself and his company, a third party could hear the message, thus resulting in a third party disclosure violation. Case law has tackled this issue but has not yet resolved it. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-34" [35] The FTC & FDCPA For its part, the  HYPERLINK "http://en.wikipedia.org/wiki/Federal_Trade_Commission" \o "Federal Trade Commission" Federal Trade Commission (FTC) produces an annual report to Congress of its findings with respect to its FDCPA enforcement activities. This report details consumer complaints to the FTC about alleged debt collector violations of the FDCPA. The 2009 report indicated that the FTC received 78,838 consumer complaints about third party debt collectors in 2008, which is an increase from the 70,951 received in 2007. The FTC receives more complaints about debt collectors than about any other specific industry, though the number of complaints represents a small percentage of the overall number of contacts by debt collectors with consumers. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-35" [36] The FTC has authority to issue formal opinions regarding debt collectors' conduct under the FDCPA, HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-36" [37] but the Dodd-Frank Wall Street Reform and Consumer Protection Act transfers authority for rule making to the new Consumer Financial Protection Bureau (CFPB) effective between January 21, 2011 and July 21, 2011. The FTC will retain FDCPA enforcement authority, but the CFPB will take over the FTC's advisory opinion function. Good faith conformity with a formal opinion of the FTC constitutes a second statutory defense under the FDCPA. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-37" [38] The FTC has only rarely exercised its authority to issue advisory opinions, however. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-ftc.gov-38" [39] Prior to 2000, the FTC had not issued any advisory opinions regarding the FDCPA, it has issued only four such opinions through 2009. HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_note-ftc.gov-38" [39] References  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-0" ^ Dlabay, Les R.; Burrow, James L.; Brad, Brad (2009). Intro to Business.  HYPERLINK "http://en.wikipedia.org/wiki/Mason,_Ohio" \o "Mason, Ohio" Mason, Ohio: South-Western  HYPERLINK "http://en.wikipedia.org/wiki/Cengage_Learning" \o "Cengage Learning" Cengage Learning. p.472.  HYPERLINK "http://en.wikipedia.org/wiki/International_Standard_Book_Number" \o "International Standard Book Number" ISBN HYPERLINK "http://en.wikipedia.org/wiki/Special:BookSources/9780538445610" \o "Special:BookSources/9780538445610" 9780538445610.  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-1" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692a.html" 1692a  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-2" ^ Holmes v. Telecredit Service Corp., 736 F. Supp. 1289, 1293 (D. Del. 1990)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-3" ^ Kimber v. Federal Financial Corp., 668 F. Supp. 1480, 1485 (M.D.Ala. 1987)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-4" ^ Federal Trade Commission Staff Opinion Letter Dated Dec. 22, 1993 ( HYPERLINK "http://www.ftc.gov/os/statutes/fdcpa/letters/arbuckle.htm" http://www.ftc.gov/os/statutes/fdcpa/letters/arbuckle.htm)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-Smith_5-0" ^ Smith v. United States, United States Court of Appeals for the Fifth Circuit, case no. 08-10288, Dec. 2, 2008 (per curiam).  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-6" ^ See generally  HYPERLINK "http://en.wikipedia.org/wiki/Internal_Revenue_Code" \o "Internal Revenue Code" 26 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/26/6304.html" 6304, as enacted by section 3466(a) of the Internal Revenue Service Restructuring and Reform Act of 1998, Pub. L. No. 105-206 (July 22, 1998).  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-7" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692c(a)(1).html" 1692c(a)(1)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-8" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692c(c).html" 1692c(c) ^  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692d_9-0" a  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692d_9-1" b  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692d.html" 1692d  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-10" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692c(a)(3).html" 1692c(a)(3)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-11" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692c(a)(2).html" 1692c(a)(2) ^  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692gb_12-0" a  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692gb_12-1" b  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692gb_12-2" c  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692gb_12-3" d  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692g(b).html" 1692g(b) ^  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692e_13-0" a  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-usc.7C15.7C1692e_13-1" b  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692e.html" 1692e  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-14" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692(d).html" 1692(d)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-15" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692f(1).html" 1692f(1); Hodges v. Sasil Corp., 915 A.2d 1 (N.J. 2007)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-16" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692c.html" 1692c  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-17" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692b.html" 1692b  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-18" ^  HYPERLINK "http://bankruptcy-law.freeadvice.com/collections/stop-debt-collection-telephone-harassment.htm" How to Stop Debt Collection Buyers Telephone Harassment  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-19" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692f(8).html" 1692f(8)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-20" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692f(7).html" 1692f(7)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-21" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692e(8).html" 1692e(8)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-22" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692e(11).html" 1692e(11)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-23" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692g(d).html" 1692g(d)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-24" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692g(a)(4).html" 1692g(a)(4)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-25" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692i.html" 1692i  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-26" ^ Bates v. C & S Adjusters, Inc., 980 F.2d 865 (2d Cir. 1992) (reasoning that bill collectors can mark envelopes, "do not forward")  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-27" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692l.html" 1692l  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-28" ^  HYPERLINK "http://www.insidearm.com/go/arm-news/arm-firms-to-get-new-regulator-under-treasury-proposal-issued-this-week" "ARM Firms to Get New Regulator Under Treasury Proposal". insideARM.com.  HYPERLINK "http://www.insidearm.com/go/arm-news/arm-firms-to-get-new-regulator-under-treasury-proposal-issued-this-week" http://www.insidearm.com/go/arm-news/arm-firms-to-get-new-regulator-under-treasury-proposal-issued-this-week. Retrieved July 1, 2009.  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-29" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692k(a)(2).html" 1692k(a)(2)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-30" ^  HYPERLINK "http://en.wikipedia.org/wiki/Title_15_of_the_United_States_Code" \o "Title 15 of the United States Code" 15 U.S.C. HYPERLINK "http://www.law.cornell.edu/uscode/15/1692k(c).html" 1692k(c)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-31" ^ Johnson v. Riddle,  HYPERLINK "http://ca10.washburnlaw.edu/cases/2006/04/04-4036.htm" 443 F.3d 723 (10th Cir. 2006).  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-32" ^ Rubinstein, Kenneth; Rheaume, Alexander (July 20, 2007).  HYPERLINK "http://www.nh.com/apps/pbcs.dll/article?AID=/20070720/BUSINESSREVIEW05/70718029" "Courts, Congress send mixed messages to debt collectors".  HYPERLINK "http://en.wikipedia.org/wiki/New_Hampshire_Business_Review" \o "New Hampshire Business Review" New Hampshire Business Review.  HYPERLINK "http://www.nh.com/apps/pbcs.dll/article?AID=/20070720/BUSINESSREVIEW05/70718029" http://www.nh.com/apps/pbcs.dll/article?AID=/20070720/BUSINESSREVIEW05/70718029. Retrieved 2007-08-23.; O'Connor v. Check Rite, Ltd., 973 F. Supp. 1010 (D.Colo. 1997) (awarding plaintiff statutory damages of only $0.01, and then finding plaintiff liable for a defendants attorneys fees and costs because of the plaintiffs lack of discretion in filing the action).  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-33" ^ Bailey v. Security Nat. Servicing Corp., 154 F.3d 384 (C.A.7 (Ill.), 1998); Carroll v. Wolpoff & Abramson, 53 F.3d 626 (C.A.4 (Md.), 1995)  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-34" ^  HYPERLINK "http://www.insidearm.com/go/arm-news/legal-ruling-further-muddies-waters-on-third-party-disclosure-vs-mini-miranda" "Legal Ruling Further Muddies Waters on Third-Party Disclosure vs. Mini-Miranda". insideARM.com. Dec. 12, 2008.  HYPERLINK "http://www.insidearm.com/go/arm-news/legal-ruling-further-muddies-waters-on-third-party-disclosure-vs-mini-miranda" http://www.insidearm.com/go/arm-news/legal-ruling-further-muddies-waters-on-third-party-disclosure-vs-mini-miranda. Retrieved 2010-08-11.  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-35" ^  HYPERLINK "http://www.ftc.gov/os/2009/02/P094804fdcpareport.pdf" "Federal Trade Commission Annual Report 2009; Fair Debt Collection Practices Act". Federal Trade Commission.  HYPERLINK "http://www.ftc.gov/os/2009/02/P094804fdcpareport.pdf" http://www.ftc.gov/os/2009/02/P094804fdcpareport.pdf. Retrieved 2010-03-03.  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-36" ^ See 16 CFR Ch. 1, Subpart A  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-37" ^ 15 U.S.C. 1692k(e) ^  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-ftc.gov_38-0" a  HYPERLINK "http://en.wikipedia.org/wiki/" \l "cite_ref-ftc.gov_38-1" b See  HYPERLINK "http://www.ftc.gov/os/statutes/fdcpajump.shtm" http://www.ftc.gov/os/statutes/fdcpajump.shtm [ HYPERLINK "http://en.wikipedia.org/w/index.php?title=Fair_Debt_Collection_Practices_Act&action=edit§ion=10" \o "Edit section: External links" edit] External links  HYPERLINK "http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf" Fair Debt Collection Practices Act - United States Federal Trade Commission  HYPERLINK "http://www.naca.net" National Association of Consumer Advocates  HYPERLINK "http://www.ftc.gov/os/statutes/fdcpajump.htm" FTC's FDCPA Web Page #INprwz{9:@APQ1278EFHI  e f g h 0J0J>*B*ph jU0JH*mH sH H*mH sH jH*UmH sH 0JmH sH jUmH sH 5\mH sH CJaJmH sH mH sH C#IJ D  n * u 5$$If634a & Fdd$If[$\$^ & Fdd$If[$\$^$If$a$$a$h / 0 1 2 B C D E     U V Y Z l m n o     ( ) * + f g h i s t u v ?@jH*UmH sH mH sH 0JmH sH CJaJ0J0J>*B*ph jU0J>*B*phO zo&Qo!" ##$%(!*"+3++,-0 & Fdd[$\$^ & Fdd[$\$^@|}34<=WXOP]^o !$%&Q5\mH sH 0JmH sH 6]mH sH 0JB* mH phsH 0JmH sH jUmH sH mH sH 0JH*mH sH jH*UmH sH H*mH sH Ed; 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