ࡱ>     W ibjbjɒ .ee3&&kkkkk8ӝj :  !&! !$=p$ik*5!!*5*5$kk  ; ; ;*5k k ;*5 ; ;ԋ {Q7lH0ӝc7xcJHck6!l( ;-0X!!!$$9!!!ӝ*5*5*5*5c!!!!!!!!!& 1: Curriculum Vitae: Professor Steve Brown Contact Details: Professor Steve Brown Southampton Business School University of Southampton Highfield Campus Southampton, SO17 1BJ Tel: 44(0)2380 593024 Email: Steve.Brown@Soton.ac.uk  HYPERLINK "https://www.southampton.ac.uk/businessschool/about/staff/sb3f12.page?#publications" https://www.southampton.ac.uk/businessschool/about/staff/sb3f12.page?#publications  HYPERLINK "https://www.routledge.com/Strategic-Operations-Management/Brown-Bessant-Jia/p/book/9781138566132" https://www.routledge.com/Strategic-Operations-Management/Brown-Bessant-Jia/p/book/9781138566132 Qualifications BA (Hons.2:1) Southampton University DMS (Credit Pass) Brighton University MBA University of Bath DPhil University of Sussex - Science Policy Research Unit. Summary of Experience 2016- present: Professor, Business School, University of Southampton Appointed Academic Lead for EQUIS accreditation Head of Operations and Project Management Department Part of the AACSB accreditation team - successfully gained, February 2018 I led the redesign of the MBA, which has been supported by AMBA for 5 years. I launched a new undergraduate, 3rd year module: Strategic Operations Management 2004 to 2016: Professor, Business School, University of Exeter 2014- 2016: Member of Senate and Council 2010-13: Academic Lead for EQUIS accreditation (successfully gained) 2006 to 2009: Head of Management Department and MBA Director - this included designing and launching the Modular MBA and the One Planet MBA. 2004 to 2016: Subject Leader of the Operations Management Group 2004-6: Post-Graduate Director of Studies - this included the redesign of the MSc International Management degree, which then tripled its student numbers. 1998- 2004: Professor, (promoted from Senior Lecturer), School of Management, University of Bath. My role included: Head of the Operations Management Subject Group. I was also Director of the MSc in Management; I was Director of the Centre for Technology and Innovation Management (CENTAIM). I was centrally involved in the redesign of the MBA at Bath. 1989-1998: Principal Lecturer, (Promoted from Senior Lecturer) University of Brighton. 1987-88: Senior Operations Manager/Internal Consultant: West Sussex County Council 1985-87: Management Consultant (Operations) - Toggle Mouldings and EME. 1979-84: Document Controller; then Purchasing and Systems Manager: Bechtel Great Britain Ltd. Visiting Professorships *1993-present: Visiting Professor: Zicklin School of Business Baruch College, City University, New York. *2000-2012;2016-18 Visiting Professor TIAS (formerly NIMBAS - Holland). *2005-2016: Visiting Professor University of Southampton. Membership of Professional and Other Bodies POMS, USA Production & Operations Management Society; Institute of Management; Corporate Institute of Personnel Development (CIPD); Operations Management Association (EurOMA); Corporate Member of the Institute of Operations. Journal Contributions I was Editor in Chief for the International Journal of Operations & Production Management, which is the leading European journal on Operations Management and in the top three in the world in its field. Under my leadership IJOPM improved its ranking from 3 to 4. (Please see the last page of this CV). I remain an Associate Editor for IJOPM. I am also on the Editorial Board for Technovation - a leading journal in Technology Management and I regularly act as a referee for a range of journals including the Journal of Operations Management, Academy of Management Review, Strategic Management Journal, Journal of Management Studies and the International Journal of Technology Management. Research and Other Funding I have raised in the region of 2.1 million from research projects with industry as well as research councils including Engineering Physical Science Research Council (EPSRC) where I have been a Principal Investigator. DSE Interactive (2017) Additional Information I led Exeters successful EQUIS bid I wrote the Datasheet document for this purpose and edited all chapters for the final document. . During my tenure as Head of Department of Management at Exeter, we were ranked 1st in the UK for overall satisfaction in Management Studies in the National Student Survey 2006-9. During my tenure as Head of Department of Management at Exeter our research rankings rose dramatically. As MBA director at Exeter, I completely redesigned the full and part-time modes of the MBA; and I designed and launched the Modular MBA all of which have been very successful for the School. During my tenure as Head of Department of Management at Exeter The Times Good University Guide 2010 ranked Business Studies fifth in the UK - the Department had been ranked 15th in 2006. At Bath, I was rated as outstanding in the AMBA publication, Which MBA, on Business Schools (University of Bath) in 2001. At Bath, I redesigned the MSc in Management and introduced pathways this design has remained in place at Bath. I have been listed in Who is Who in Europe since 2003. I have been an external examiner at various Universities within the UK, including Surrey, Bath, Cardiff, and Warwick. I have supervised 22 PhD students to successful completion of their PhDs and I have been an external PhD examiner on 12 occasions as of February 2019. Many of my students (UG, MBA and PhD levels) have gone on to senior positions within the academic sector (including Heads of School) and elsewhere, including senior level management posts in private and public sectors. My management experience was gained in both Public and Private Sectors including large and SME organisations. I remain actively involved in consulting in a range of organisations in manufacturing and service sectors including government level engagements. List of Publications (from 1994) Books: Brown S, Bessant J. and Jia J (2018) Strategic Operations Management (4th edition) Routledge Oxford. Brown S, Lamming R.,and Bessant J. (2013) Strategic Operations Management (3rd edition) Routledge Oxford. Brown S, Lamming R., Bessant J., and Jones P. (2005) Strategic Operations Management (2nd edition) Butterworth Heinemann, Oxford. Swart, J, Mann, C. and Brown S (2005): Strategy, Operations and Tactics in Employee Development Butterworth Heinemann Elsevier Oxford Ford, D. Brown S. Naude, P. and P. Berthon (2002) The Business Marketing Course: John Wiley. Brown, S., Cousins, P., Blackmon, K and Maylor, H. (2001) Operations Management Policy, Practice and Performance Management Butterworth Heinemann. Elsevier Oxford Blackmon, K Brown S. et al eds. (2001) What Really Matters in Operations Management University of Bath, EurOMA Brown, S (2000): Manufacturing the Future - Strategic Resonance for Enlightened Manufacturing Financial Times Books, London Brown S, Lamming R., Bessant J., and Jones P. (2000) Strategic Operations Management Butterworth Heinemann, Elsevier Oxford Brown, S (1996): Strategic Manufacturing for Competitive Advantage - Transforming Operations from Shop Floor to Strategy Prentice Hall. Hemel Hempstead Chapters in Books: Readman J., Squire B., Bessant and S. Brown (2003) Negotiating Customer Value proceedings of the Euroma Conference 2003. Brown S. Managing Fulfilment in The Business Marketing Course edited by David Ford (2002): John Wiley. Brown S (2001): The Role of Strategy in the Implementation of Lean Production within the Aerospace Industry Proceedings of the 8th EurOMA International Annual Conference Brown S (1999): Manufacturing Strategy, Networking and Plant Performance in Managing Operations Networks edited by Bartezzaghi et al Padova, Italy Brown S (1999): The Role of Manufacturing Strategy in Mass Customization and Agile Manufacturing in Operations Management for the Global Economy - Challenges and Prospects edited by Kanda et al, Prospects Phoenix Publishing New Delhi. Brown S (1998): Manufacturing Strategy and Its Impact on Manufacturing Performance - Evidence From 29 Manufacturing Plants in Three Industries in - Performance Measurement - Theory and Practice, edited by A. Nealy Cambridge University. Refereed Articles Jia, J, Gong, Y Brown S Ko, L (2018) Supply Chain Learning of Sustainability in Multi-tier Supply Chains: A resource orchestration perspective. International Journal of Operations & Production Management Vol. 38 Issue: 4, pp.1061-1090. Bigdelli A, Baines T, and S Brown (2018) Measuring servitization progress and outcome: the case of advanced services. Production Planning & Control - Vol 29 Issue 4, pp315-332 Jia, J, Gong, Y and Brown S (2018) Sustainable multi-tier supply chain management: The role of supply chain leadership. International Journal of Production Economics DOI: 10.1016/j.ijpe.2018.07.022 Jia, J, Gong, Y and Brown S (2018) Supply Chain Finance: A systematic literature review and bibliometric analysis. International Journal of Production Economics. Vol. 204, p160-173 Hill, A., Cuthbertson, R., Laker, B., Brown, S. (2017) Service fitness ladders: improving business performance in low cost and differentiated markets. International Journal of Operations & Production Management, Vol. 37 Issue: 10, pp.1266-1303. Matthias, O., & Brown, S. (2016). Implementing operations strategy through Lean processes within health care: The example of NHS in the UK.International Journal of Operations & Production Management,Vol. 36 Issue 11, pp 1435-1457. Gosling, Jonathan Jia, Fu Gong, Yu Brown, Steve(2016) The role of supply chain leadership in the learning of sustainable practice: toward an integrated framework Journal of Cleaner Production Vol 137, pp1458-1469pp. Doran D, Hill A, Brown S, Aktas E and M Kuula (2013): Operations management teaching Establishing content and relevance to practitioners Industry & Higher Education Vol 27, No 5, pp 375387. Brown, S (2013) Operations Masters Series - An interview with Wickham Skinner. International Journal of Operations & Production Management, Vol. 33, Issue 1, pp. 104-110. Brown S. & Vondr ek, P (2013) Implementing time-based manufacturing practices in pharmaceutical preparation manufacturersProduction Planning & ControlVolume 24,Issue 1,pp 28-46. Baines, T., Brown, S., Benedettini, O.,&Ball P. (2012). ExaminingGreenProduction andItsRole within theCompetitive Strategy ofManufacturers.Journal of Industrial Engineering and Management,Vol. 5 Issue 1, pp 53-87. Brown, S (2012) The Masters Series - An interview with Terry Hill, International Journal of Operations & Production Management, Vol. 32 Iss: 3, pp.375 384. Brown, S, Squire, B, Lewis M, (2010) The impact of inclusive and fragmented operations strategies on operations performance, International Journal of Production Research, Vol. 48 Issue 14 pp 4179-198 Brophey G, Brown S (2009) Innovation practices within small to medium-sized mechanically-based manufacturers.Innovation: Management, Policy & Practice Volume 11 Issue 3, 327-341. Squire, B. Cousins, P and Brown, S (2009): Knowledge transfer within cooperative buyer-supplier relationships: The moderating impact of trust, relationship duration and supplier performance British Journal of Management. Volume 20, Number 4 pp. 461-477. Squire, B, Cousins, PD, Lawson, B and Brown, S (2009), The effect of supplier manufacturing capabilities on buyer responsiveness: The role of collaboration, International Journal of Operations & Production Management, Vol. 29, no. 8, pp. 766-788. Brown S; (2008): Strategisk resonans en punky pa agendan for hogre chefer" Produktionsstrategei Argang 4 Nummer 4. pp2-9. Brown S, Blackmon K, and Squire, B (2007): The contribution of manufacturing strategy involvement and alignment to world class manufacturing performance International Journal of Operations & Production Management Volume 27 Issue 3 282-302. Hill. A and Brown S (2007): Strategic Profiling: a visual representation of internal strategic fit in service organizations International Journal of Operations & Production Management Vol. 27 No. 12, 2007 pp. 1333-1361. Squire, B., Brown, S., Readman, J., & Bessant, J. (2006): The impact of mass customization on manufacturing trade-offs Production and Operations Management Journal, Vol. 15. no.1 pp10-21. Brown S and Fai, F. (2006) Strategic Resonance Between Technological and Organisational Capabilities in the Innovation Process within Firms Technovation Vol. 26, pp60-75. Readman, J., B. Squire, J. Bessant and S. Brown (2006). The application of agile manufacturing for customer value Journal of Financial Transformation 18:133-141. Brown S and Blackmon K (2005): Linking Manufacturing Strategy to the Strategy Mainstream: The Case for Strategic Resonance Journal of Management Studies 42:4, pp793-815. Brown S and Maylor H (2005): Enlightened Firms, Mass Producers, Big Fish & Flatliners: A Study Of Policies, Practices & Performance Technovation, Vol. 25 Issue 4, pp307-20. Squire, B., Brown, S., & Cousins, P.D. (2005) Collaborating for customisation: A resource-based perspective. International Journal of Productivity and Quality Management, 1(1): Vol. 1, No.1/2 pp. 8 25. Brown S and Cousins P (2004): Supply and Operations Parallel Paths and Integrated Strategies British Journal of Management Dec, Vol. 15 Issue 4, pp303-21. Squire, B., Readman, J., Brown, S., & Bessant, J. (2004). Mass customisation: The key to customer value? Production Planning & Control, 15(4): 459-471. Brown S and Bessant, J: (2003): The Strategy-Capabilities Link in Mass Customization International Journal of Operations & Production Management Vol. 23, No. 7, pp707-730. Crute V., Ward Y., Brown, S. and Graves. A (2003): The Adoption of Lean Practices within the Aerospace Industry Strategy and Practice Technovation Vol23, no.12, pp917-928. Bessant J., Brown S, Francis D., and S. Meredith (2001) Developing Manufacturing Agility in SMEs International Journal of Technology Management Vol. 22 Issue 1-3, pp28-55. Brown: S (2001) Managing Process Technology - Further Evidence from Manufacturing Plants Technovation Vol. 21, pp467-478. Brown S (2001) Strategic Reconfiguration - Manufacturing's Key Role in Innovation Production and Inventory Management Journal Third/Fourth Quarter pp9-16. Brown S (1998): Manufacturing Strategy, Manufacturing Seniority and Plant Performance in Quality International Journal of Operations & Production Management Vol. 18 no.6pp565-587. Brown S (1998) Manufacturing Seniority, Strategy and Innovation Technovation Vol. 18 No. 2 pp25-33. Brown S (1998) New Evidence on Quality in Manufacturing Plants - A Challenge to Lean Production Production and Inventory Management Journal Vol.39 no.1 pp. 14-22. Brown S (1997) Manufacturing Strategy, Manufacturing Seniority and Quality Capability at Plant Level Production and Inventory Management Journal, Vol. 38 no.3 pp12-28. Brown S (1997) High and Low Quality Performance in Manufacturing Firms TQM Journal Vol.9 no.4 pp292-299. Brown, S (1994): The Role of Work Study in TQM. TQM Journal Vol. 6 No. 3 pp 9-15. Brown, S (1994): TQM and Work Study - Partners in Excellence Production and Inventory Management Journal, Vol. 35 No. 3, pp34-39. Papers under Review: Garza-Reyes A., A. Kurt Mldner, S. Brown, V. Kumar Leannovation: Exploring Lean Manufacturing Practices' Influence on Process Innovation Performance International Journal of Production Research Brown, S. Powell, J., and Perren L Operations and Strategy: a supporting duality Long Range Planning Brown, S, Halsall, D. Matthias O Delivering Healthcare Efficiency Scraping the barrel or creating the future? British Journal of Management Teaching Cases: Gong, Y., Jia, F. and Brown, S. (2017). Tetra Pak: Creating a Recycling Chain in China, Ivey Publishing (teaching case) Gong, Y., Jia, F. and Brown, S. (2017). Modernisation of dairy farms: the case of Nestls Dairy Farming Institute in China, Emerging Markets Case Studies (teaching case). Papers/ Presentations at Conferences: Chen Zhang, Dr. Yu Gong, Prof. Steve Brown, Dr. Zhi Li. (2019) A content based literature review on the application of blockchain in food supply chain management EurOMA Conference Helsinki 17-19 June 2019 Brown S and Matthias O (2018): Delivering Healthcare Efficiency Scraping the barrel or creating the future? POMS Conference Houston Texas. 4-7 May 2018. Gong, Y., Jia, F. and Brown, S. (2017), Supply Chain Learning Of Sustainability In Multi-Tier Supply Chains: A Resource Orchestration Perspective EurOMA Conference Edinburgh . Won Runner up: Best Paper Award. 1-5th July 2017. Gong, Y., Jia, F. and Brown, S. (2017), Modernisation of dairy farms: the case of Nestls Dairy Farming Institute in China, 4thInternational EurOMA Sustainable Operations and supply Chain Forum, Milan, Italy, February 27-28. Brown S and Matthias O (2016): The challenge of Lean Process in UK Healthcare", POMSAnnual Conference. Orlando, Florida, U.S.A. Bigdeli, A; Baines, T; Schroeder, As; Brown, S; Musson, E; Shi, V.; Calabrese, A. (2016)Measuring the adoption of servitization in manufacturing firms. Paper presented at 76thAcademy of Management Annual Meeting,Anaheim, CA, United States. Ali Ziaee Bigdeli, Tim Baines, Andreas Schroeder, Steve Brown, Eleanor Musson, Victor Guang Shi. (2016)Measuring the adoption of advanced services in manufacturing context23rdInternational Annual EurOMA Conference,Trondheim, Brown S (2015) I led part of the Publishing Workshop and Young Scholars' Workshop International EurOMA Conference Neuchtel, Switzerland. Brown S (2014): presenter meet the editors panel: POMSAnnual Conference Atlanta, Georgia, USA. Brown S (2014) I led part of the Publishing Workshop and Young Scholars' Workshop International EurOMA Conference Palermo, Italy. Brown S (2013) I led part of the Publishing Workshop and Young Scholars' Workshop International EurOMA Conference Dublin, Ireland. Brown, S. Cuthbertson, R., Hill, (2012) It ain't what you do, it's the way that you do it: the impact of strategic fit on business performance Production and Operations Management (POMS) World Conference Chicago, Illinois, USA. Brown, S (2011): The Impact of Strategic Resonance upon Plant Performance - Exploring the Ongoing Role of Operations Strategy 22nd Annual Production and Operations Management (POMS) World Conference, Reno, Nervada.(Track Chair). Brown S, and Schultz, J; (2011) The Principles of Scientific Management 100 Years Later: Is Taylorism Still Relevant Today? 22nd Annual Production and Operations Management (POMS) World Conference, Reno, Nervada. Brown S. (2010) "Enablers and Blockages in Developing Operations Strategy - and the Impact Upon Performance" 21st Annual Production and Operations Management (POMS) World Conference,Vancouver, May 2010 (Track Chair). Brown S (2009): Further Evidence of Strategically Inclusive versus Strategically Fragmented Plants Toward StrategicResonance 20th Annual Production and Operations Management (POMS) World Conference, Orlando, May 2009. (Track Chair) Brown S and Baines, T. (2009) How capabilities in Operations can influence Green Production- Exploring the issues. 20th Annual Production and Operations Management (POMS) World Conference, Orlando, Florida, USA (Track Chair). Brown S 2008: Strategically Inclusive versus Strategically fragmented plants Toward Strategic Resonance presented at 19th Annual Production and Operations Management (POMS) World Conference, San Diego, USA. Brown, S (2007) 'Strategic Resonance in the Strategy Process within Dynamic Environments'. Production and Operations Management (POMS) World Conference, Dallas, Texas USA. Brown S (2006) "The Role of Strategic Resonance in an Uncertain and Competitive World" Production and Operations Management (POMS) World Conference, Boston, 2006. Squire, B., Cousins, P.D., & Brown, S. (2005) Knowledge transfer within inter-firm collaborations: The moderating impact of trust and diffusion capability. Academy of Management Conference, Hawaii, 2005. Squire, B., & Brown, S. (2005). The impact of modularisation on plant flexibility and business performance. Production and Operations Management (POMS) World Conference, Chicago, 2005. Squire, B., Cousins, P.D., Lawson, B., & Brown, S. (2005) The effect of supplier manufacturing capabilities on buyer responsiveness: the role of collaboration as a moderator. Production and Operations Management World Conference, Chicago, Illinois, USA. Squire, B., Brown, S., Readman, J., & Bessant, J. (2004). The end is (not quite) nigh! The impact of mass customization on manufacturing trade-offs. Production and Operations Management (POMS) World Conference, Cancun. Readman, J., Squire, B., Bessant, J., & Brown, S. (2004). Customer channels for successful product customisation. 11th International Product Development Management Conference, Dublin, 2004. Squire, B., Brown, S., & Cousins, P.D. (2003). Collaborating for customisation: A resource-based perspective. Mass Customization & Personalization World Conference, Munich, 2003. Readman, J., Squire, B., Bessant, J., Brown, S. 2003. Negotiating customer value. EUROMA POMS Joint Conference, Lake Como, 2003. Brown S. (2003): Strategic Resonance: Evidence From High Performing Plants, 14th Annual Production and Operations Management (POMS) World Conference - Savannah. Readman J., Squire B., Bessant and S. Brown (2003) Negotiating Customer Value - Euroma Conference 2003. Brown (2003): The Future of Manufacturing - keynote speech at Engineering 2003, with Gary Hamel and Edward de Bono, University of Warwick. Brown (2002): The Role of Manufacturing Strategy in Mass Customization, 13th Production and Operations Management (POMS) World Conference - 2002 San Francisco. Brown S (2001) The Transfer of Lean Manufacturing Principles from Automobiles to the Aerospace Industry, Production and Operations Management (POMS) World Conference - 2001 Orlando, Florida. Brown S (2001): The Role of Strategy in the Implementation of Lean Production within the Aerospace Industry 8th International EurOMA Conference Bath, UK - Conference organiser and keynote speaker. Brown S (2000): The Role of Operations Strategy in Creating and Sustaining Strategic Resonance at Production and Operations Management (POMS) World Conference, San Antonio, Texas. Brown S (1999): The Role of Strategy in Mass Customization 10th Annual POMS Conference New Delhi India Brown S (1999): Manufacturing Strategy, Networking and Plant Performance EurOMA Conference Venice, Italy. Brown S (1998): Manufacturing Strategy and Its Impact on Manufacturing Performance - Evidence from 29 Manufacturing Plants in Three Industries (Ref94) Cambridge University, Judge Institute of Management Studies Conference - Performance Measurement - Theory and Practice Brown S (1996) Is Lean Manufacturing Sufficient? BPICS Conference Annual General Meeting London: March 1996 reviewed in BPICS Control Journal November 1996 Indications of Impact As well as being asked to consult for various organsisations over many years, I have worked with the Treasury in the UK and taught members of the Fraunhofer Institute in Germany. My books have been endorsed by prominent figures in both industry and academia. Professor Wickham Skinner described my book, Manufacturing the Future, as: A fine new important contribution to our profession. Professor Wickham Skinner (Harvard Emeritus) recently stated: You have so much to offer our profession .....You have a mind-set that wants to go after the big, the important, the fundamental problems of our time. This is a rare occurrence." Sir John Harvey Jones, James Dyson and other industrialists also praised the book. For example, Scott McLean who was World-Wide Director of Manufacturing for Hewlett Packard endorsed the book and stated: Steve Browns new book on the future of manufacturing builds a compelling case.with a very detailed review based on an extensive study. The need for change is clearly demonstrated and is well worth a read for manufacturing professionals Professor Terry Hill (a leading figure in the field) also endorsed the book and wrote: Steve Brown highlights the key dimensions within the task of managing plants in the highly competitive world of the 21st century. Providing the appropriate strategic context in which the essential tasks of manufacturing management need to be placed has been completed with sound insights and written in a challenging and interesting style. The co-authored text, Strategic Operations Management was similarly highly praised by a number of professors in the UK, Europe and USA. For example, Professor Cavinato, another leading authority in this academic discipline described the text as: ..A breath of fresh airthis will be right on target with fulfilling a true strategic approach. Other endorsements include the following: Professor Chris Hope, Professor of Service Quality, Bradford University School of Management "Brilliant. Compulsory reading for every student in Business/Management Schools. Strategic Ops Mgmnt is brought to life in ten clearly written chapters. Professor Mark Dodgson, Director, Technology and Innovation Management Centre, UQ School of Business, University of Queensland "Strategic Ops Management provides a good synthesis of a range of thinking into why ops mgmnt is 'strategic', plus excellent short case studies." Tom Mullen, Deputy Director of Operations, Strathclyde Graduate Business School "Strategic Operations Management is excellent, a real contribution to the developing field of Operations Strategy. A must for all serious students and practitioners alike." Professor Ted Lindblom, School of Economics and Commercial Law, Gothenburg University Sweden. "The book sheds new light on the strategic importance of ops mgmnt for the competitiveness of both manufacturing and service organizations". Evidence of Teaching Capabilities I take student feedback very seriously at all levels. However, I have been mainly involved in MBA and Undergraduate teaching at Southampton; Exeter; TiasNIMBAS (Holland) and Baruch College, Zicklin School of Business, New York. I can provide ample evidence that clearly shows very positive feedback from students and I list below typical examples: Feedback from Southampton University: I was rated an average of 4.85 out of 5 (5 being the highest) in 10 years of student feedback on the MBA as a Visiting Professor. I led the Strategic Operations Management module on the MBA, which scored 4.65. More importantly, the qualitative feedback provided insights from the students: Southampton MBA 2018: What did you particularly like about this module? Steve Brown after years of practical experience put into learning team. Pragmatic approach, good examples from real life. Steve Brown was very knowledgeable on the module and put this across very clearly, which helped me to understand the subject. It felt very relevant to business and lots of relevant egs were given. Linkage made between different topics. Learning process. Clear topics well explained. Its practical. The topic in itself is fascinating. Steve Brown very entertaining. Lecturer used good examples. Good way of lecturing. Professor made the sessions very informative and interesting, helped develop an interest in the subject, especially through the use of practical experience. Clarity and information provided were very useful. Steve Browns material was very clearly explained, with many personal anecdotes helping to put theory into context. Knowledge about different operations in services sector, manufacturing industries etc. In a recent MBA the following was fed back from students: I think Professor Steve Brown is the best lecturer I have come across in this university. He is extremely well versed with the subject and can keep the attention of the students. The classes never seem like a drag. I was previously interested in this subject, but now I am even more keen to build my career here. In fact, I'd love to do an external project for this. I have also requested the professor to check if there was any internal project as well. Overall, this is the course I enjoyed most. Real life examples/scenarios portrayed in the lectures are insightful for working in the companies/organisations. Intellectual stimulation of students through impromptu questions in the course of discussion New and up-to-date perspectives on Operations Management lots of real world example makes understanding the theoretical concept much easier Abundant and interesting The real-life examples from the professor's experience made the topics easier to understand. Exeter: Feedback from:  HYPERLINK "http://www.sobe.ex.ac.uk/module.php?id=63" Managing Strategic Resources & Operations (BEMM682) Very high quality of lectures, perfectly combining theory and practise. Outstanding I just want to add that we were very lucky to have talented lecturers such as Steve Brown who made the lectures humorous with material that related to the subject matter under discussion. He is a wonderful lecturer and I wish to participate in any advanced lectures by him. Thank you Professor Steve Brown, your teachings did touch our lives. A useful module! Practical information delivered from someone who really makes sense Enjoyable module. Well delivered by Steve. Reading material always available in advance. Lots of reading, but that's the way it should be - helped add real depth to the course. The professor made the subject that I thought was going to be boring the most enjoyable one. It is the best way to learn. He is a genius in his subject and he can transmit his knowledge to other people, and this is not simple when you are a genius. Exeter - Feedback from MBA Module: Innovation Management The module content is interesting and the lectures with Steve Brown were definitely a highlight All of Steve Brown's lectures were enjoyable The lectures given by Professor Steven Brown - much more interesting, stimulating, etc" Steve Brown gave some great examples, from his own experience and I found that this really helped my understanding of the topics being discussed Steve Brown enhances the content of his part of the module with charismatic presentation of work making it enjoyable to learn Steve Brown and his lectures were excellent Steve Brown's lectures were lively and informative, full of good examples and well related to the theory At undergraduate level the score was the highest across the School I do not treat this as a puerile contest against colleagues). Feedback comments included: ExcellentrealworldexamplesusedwhichwasagreatinsightintoStevesexperience;Steveisentertainingandmakesiteasytounderstand/keptmy attentionwell. Examplesgiven.Refreshingoutlooklovedthesustainability. Stevesstyleandapproachisverypractical,thought provokingandbackedupbyindustryexamples. Hisauthenticityisrefreshing. IfeelSteveisanexcellentlecturerwithaninterestingstyle. SteveBrown slectureswereamusing,informativeandeducational.Hedidanicejoboftakingusthroughaverybroadtopicandopeningupnewperspectivesandviewpoint. IgotmuchmorethanIeverexpected. Steve sapproachandstylewasabreathoffreshair.Contentwasinformativeandreallifecasesandexampleswereexcellent. Relatable,real worldcontexttowhatcouldbeaverydrysubject. Exceededmyexpectationsintermsofinterest.Stevewasinformative, engagingandapproachable. Thepracticalexperienceandanecdoteswereveryusefultoputthesubjectintoanindustrycontext. Refreshingtohaveconversationsaboutreal lifesituations. Thehonestyandreal worldexamplesoftheoryinaction. PracticalExperience&Knowledgenotjusttheory.Realanalysisofexisting managementtheory. Stevewasgreat.Thankyou! Feedback from Zicklin School of Business, Baruch!():C D lW@(.jhhaAB*CJUaJnHphtH-hhaAB*CJaJmH nHphsH tH(hhaA0JCJaJmH nHsH tH0hhaA>*B*CJaJmH nHphsH tH1jhhaA>*B*CJUaJnHphtH%hhaAB*mH nHphsH tHhhaAB*nHphtHhaAhaA5\hih2F56CJ$\]"h>YV56CJ$OJQJ\]^J(hih%@56CJ$OJQJ\]^J(): j k z  . s $ & F ]^`a$gdw=$ ]^`a$gdw=$`]^``a$gdgDC $]a$gdgDCgdgDC(gdaAgdaA$a$gd2F$a$gdw   h i j k z  - . ; = F H g s   $ B p Կ츫xsxxokgkoco[ohx]hx]H*hYhZh_hx] hw=5 hezhw=hezhw=5hw=hy~hgDCOJQJ^J hezh }:hl hezhgDChezhgDCOJQJ^J haAh26(hhaA>*B*CJaJnHphtH.jhhaAB*CJUaJnHphtH%hhaAB*CJaJnHphtH" % r  . t gg$ & F ]^`a$gdgDC$ & F ]^`a$gd hezh@>h[hhgDC hY6hYhY6hYh^k hezh^khBDDEJRd"CDIJ]^cd(,-125GHINY_bcduy|}Ϳ🿛h2h'hw=hh'hR'ihhR'i6hYT_ hhR'ihEghx]5CJ\aJh6q hihx hih }:h }: hih+ hih%@ hih2F hih6nx hEgh%@CJOJQJ^JaJ. +-KR-Ly+-1ƿwogo_oXQ h }:h hih:hpemH sH hw=mH sH h25bmH sH hih%@OJQJ^J hhB*\nH phtH hB*\nH phtH  hhB*\nH phtH  hihdhw= hiht hEghtCJOJQJ^JaJ hihR'ihx]hR'i6] hx]6] hx]hx]hx]hx]6]y1MGg$ & F ]a$gd[h$ & F ]a$gdaA$ & F ]a$gd@c$ & F ]a$gd$ & F ]a$gdx]9D@&gd"LMabcjt  LMQlızrkd] hih+ hih@c hO-hhcTmH sH hhH*mH sH h##mH sH hhmH sH h }:h6mH sH h }:h6h## hhhhJh"ShaAh[hhfhih%@6] hih%@ hih@c hihh##hcThh@ch }: hih+hihr6 hihr0'+,.MOPRSlno֥zsosksasYskhih(%H*hih(%6]hhaAh6]hj haAh]( haAh hihxPJmH nHsH tH'+$,H,,,------!-%-0-2-B-a--------. ............!/#/$/_/~//0諽虏~q~hhhaAh&>0J!B*phhhy~6]haAhy~0J!B*ph haAhy~ haAhhh6]+G,H,1-2-....//n1p122839344445566/707 8!88(gdj(gd001n1p1%292L2|2}2~222222222353638393<3\3^333333wiiU&hjh,6PJ]mH nHsH tHhjPJmH nHsH tH haAh:PJmH nHsH tH haAh,PJmH nHsH tHhaAhdOPJhaAh(?wPJhjhC'6PJ]haAhC'PJ hjPJ haAh&>haAhPJmHnHsHtH haAh(?wPJmHnHsHtH haAh%PJmHnHsHtH&hjh%6PJ]mHnHsHtH8899f:g: ; ;;;b<c</=0===f>g>????o@p@@@AA;B>>>7>T>g>>>?????$@R@S@g@h@j@m@n@o@p@@@@@=AhAA#B|BBBBC,CCCCC6DADVDWDD}$haAh%@0JCJOJQJ^JaJ$haAht0JCJOJQJ^JaJ$haAh L0JCJOJQJ^JaJ$haAh260JCJOJQJ^JaJ haAhth}]~h%@6]h}]~hz6] haAhx haAhz haAh26 haAh%@1K?KAKBKKK켲{oaHo{0h'h'0J!5B* CJOJQJ^JaJphI}h'h'5CJH*aJh'h'5CJaJh'h'CJaJh,CJaJ h,h,5B*mH phsH h9 B*phh9 h9 B*phh9 5B*phh,h,5B*phh,5B*phhWh,5B*phh,B*mH phsH h,B*phhWh,B*phKKKKKKKKKL-L.L/LLLMMM$M&MMMԿug\H&hR'ihR'iB*fHphq hR'ihR'iB*phhR'ihR'i6B*]phhR'ihR'i5B*]phhR'ihR'i0J!B*phhR'ihR'iB*phhhA5 hAhA h(?wPJ hAPJhAhAPJ)h,hWB*CJOJQJ^JaJph#h'B* CJOJQJ^JaJphI}1h'h'B*CJOJQJ^JaJmH phsH MMNN N NNN N&N.N2NFNGNHNJNqNNNNNNNNNNNNNNNֵxpjajaja]VNhh5 hAhhhAhPJ hPJh(?wB* phhlhlB* ph hl5h&hA5hlhaA h&h& h&hAh&hAPJ hR'iPJhR'ihR'iB*ph*hR'ihR'i0J!B*fHph333q &hR'ihR'iB*fHph333q )hR'ihR'i5B*fHphq &M NNNNOOOOPPPQQQRRSSTpUqUDVEVgdz dd[$\$gd%gd: 7$8$H$gd_zOgdC'gdaAgd&gdR'iNNOOOOO'OAOBOkO|O}OOOOOOOOOOOOPPPPPP@PAPPPPPźʨ藌yg]hC'huLc5PJ"huLcCJOJQJ^JaJnH tH huLchuLcnH tH h(?wnH tH huLch_zOnH tH  h&PJhahaB* ph ha5 h&5h(?wB* phhlhlB* ph hl5h&h&5hl haAhaAh& h&h&h&h&PJ hPJh&hPJ#PPPPPPPPQQQQQQQsRRRRRRRR;SwSSSSTڳ~mX)hih%B*PJmH nHphsH tH h:h(?wPJmH nHsH tHhih:5h:PJmH nHsH tH h:h:PJmH nHsH tHhC'PJmH nHsH tH hC'hC'PJmH nHsH tH hC'PJ h(?wPJhC'hC'5PJhC'hC'PJ h_zOPJ huLcPJhuLchuLcPJ huLc5PJTT+TgTzT}TTTTT UIUTUaUnUoUpUqUU2V>VCVDVEVVVVոոզզ՛xlaVKVhih }:B*phhihE=B*phhih(?wB*phh%B*mH phsH h(?wB*mH phsH hihu(5hih%B*mH phsH hih%B*ph#h(?wB*PJmH nHphsH tH)hihu(B*PJmH nHphsH tHhih%5)hih%B*PJmH nHphsH tH)hihC'B*PJmH nHphsH tHVVVVIWWW2XRXcXXXXX YYZZZZZRZSZWZXZZZZZ.[/[3[4[p[r[s[[[[[[)\^\\\\\]=]K]]]ббЪЪȢЪЪКЪЪЪ hihE=hih%@6] hih%@hihzH*hih+5 hih+h(?whihdO\hdO hihdOhihz5 hihzhihE=5B*phh(?wB*phhihE=B*phhihE=53EVWWbXcXYYZZ ZZZ[[n\o\\\]]]]^^+_,___`$a$gdz]]]]] ^(^+^=^M^O^s^~^^^^^^^__;______X`Y`[`\`{`|```````aaRazaaaaabb-bObbbchihE=hhih%@5hhih%@H*hhih%@hhih%@6hhihE=5 hih%@OJQJaJmH sH  hih' hihE=hih%@56]hih%@5hih%@6] hih%@5``iajaaa>b?bNcOccccdddTeUeeeeeffff^gd, gd, gd##$a$gd##$a$cNcOc^cccccdd dYdsddddddd6eNeeeeffffhh ii j(jjjjjOkykkkolplȺunn h96h96h96h965B*ph h96h, PJmH nHsH tH h96h, h, h##6hxh96h>YVh## h##h##h[hh%@5CJ \aJ h[hh##5CJ \aJ hih%@5hih%@6] hih%@OJQJaJmH sH  hih%@+fPgQgBhChhhiijjLkOkykkolpllmmmnnnmo G$H$^gd96G$H$gd96 $^a$gd##gd##$a$gd##plllmmmmnnnnlomooooooppp%p0p1p;p?pOpupvpxpppppppppppppppp%q(qqq=r>rSrTrbvȶȯȡȜhh@c5 h1l5hh5 h5 hw=hq[ hh hw=hVB hw=h, h hw=hZ _ hw=h@c&h[hh@c6CJ OJQJ]^JaJ h96h##PJnHtH h966h96 h96h965moowpxpppqqTrrrsss>ttt[uuvavbvvQwxy & F!gd>J & F!gdgdaAgdgdxgd@cbvevmvrvsvvxxyyyyyy z zhzizjzkzmzzzzzzzzzzzz{{I{J{K{L{||||||||IJ{t{{{{{{ hihw hih@c hihZ _#hihZ _5PJmH nHsH tH,jhih@c5PJUmH nHsH tH#hih@c5PJmH nHsH tHhih@c5] hm5] haA5] h5] hihh>Jh haA5hh5-ybyyy zhzizjzkzlzmzzK{||}~~~~Ql & Fgd@c & Fgd@cgd@cgd & F!gd|}}}}}}~~~~~~~~~~~~OPQR~jklmִ{huh25bCJaJhih@cB*phhihZ _B*phhih@c6]hihS5B*\phhih@c5B*\phhihZ _5]hihs465]hih@c5]#hih@c5B*CJ\aJph hihZ _ hih@c- %͂^$|ʆ̇+s&8`gdK "hh^h`hgd25b" & F gd25b $xa$gd25bgdZ _ & Fgd@c %NP^`؋&3>BISWḭ~nl~]NNNhihmmH nH sH tH hihM>LmH nH sH tH Uhih5mH nH sH tH hihK5mH nH sH tH hihm5mH nH sH tH hihKmH nH sH tH hh25bB*phhh25bB*CJaJphh25bh25bOJQJ^Jhh25bOJQJ^Jh25bhw=h25b]#huh25bCJOJQJ]^JaJ College, New York I have been ranked consistently very highly in student feedback with an average score of 4.7 out of 5 (5 being the highest). My Impact as Editor in Chief of International Journal of Operations & Production Management February 2, 2017 Dear friends, Emerald informed me that our colleague Professor Steve Brown will step down as Editor-in-Chief of the International Journal of Operations & Production Management at the end of the 2017 volume. On behalf of EurOMA I would like to express my heartfelt thanks to Steve for his endless effort during these years as Editor at IJOPM. Under Steves distinguished guidance the journal has reached an impact factor of 2.252 (2015) and it is now a 4-rated journal in the ABS ranking. We should all be very grateful to Steve for the service he has given to IJOPM and to the wider operations management community. Emerald will start soon the search process for a new Editor-in-Chief who will assume the journal responsibilities from the 2018 volume onwards. The call for the new editor, or editorial team, will be advertised to the EurOMA community. I am convinced the next editorial team will build on the excellent foundations Steve has laid. Giovanni Perrone EurOMA President EUROMA PLACE DE BROUCKERE PLEIN 31 1000 BRUSSELS, BELGIUM Tel: +32 2 226 66 69|Fax: +32 2 512 19 29      PAGE 11 alkd$$IfTB t0L634Bayt&T $$Ifa$($a$gdq[(gdgh^hgdggdx & FgdmgdK Wlmwxz{KLźyfVNVNfVNh&CJaJh&B*CJOJ QJ aJph%h&5B*CJOJ QJ \aJph hghq[hq[h&CJ$aJ$hq[CJ$aJ$hq[hq[CJ$aJ$hq[h7JhghgmH sH hq[5mH sH hihmmH sH  hihKPJ mH nHsH tHhihM>LmH nH sH tH hC'mH nH sH tH hihKmH nH sH tH _Kz $Ifgd7Jlkd$$IfTB t0L634Bayt&T$If $Ifgd&KLNPQSTVWYZfghi$a$^gd&lkd8$$IfTB t0L634Bayt&TLMNOQRTUWXZ[abdeghiҽh,h}]~0JmHnHu h,0Jjh,0JUhxHjjhxHjUhihmmH sH jh87hxHj<U,1h. A!"#$% $$If!vh#vL:V  t0L6,534Byt&T$$If!vh#vL:V  t0L6,534Byt&T$$If!vh#vL:V  t0L6,534Byt&T)ADdt  C BA*20070604123936_small"@@Ra@*z.aryp@=@_F5@*z.aryp@JFIF{{ ExifMM*bj(1r2i{{Adobe Photoshop CS Windows2005:01:05 14:54:37NS&(.HHJFIFHH Adobe_CMAdobed            SN"?   3!1AQa"q2B#$Rb34rC%Scs5&DTdE£t6UeuF'Vfv7GWgw5!1AQaq"2B#R3$brCScs4%&5DTdEU6teuFVfv'7GWgw ?P%ϭ: Tȴh??lrW=-e7K_2+?9g?>fEϰ?]*h6=OrIW^sCA SL7-c5u,}ϨٕT]MǏ"'Kqu70Q/2>a~XǀpAծ KK^c4J{_^/ucywX?BY:f;J.A'߫t'!.{j1OMt^tඩhʣ2db4v4+Oa!ʨ6g]knEWC-qG>HW f/D\ (܌Nc/gOg[v^'/s>oCo/k쯴d=c?u_bv`T)Sb}}?:#\ i6ٵԃ/_Unݕ6iv[`>/M 55wpO՗wfߔ,7kwٵQ&voJ vKX&?U| 1\MtozlIsKDJBcN"kCuj;Y͗ Ri=Ú\?qT:]R'Ip(U)58ԝLkV1骣H4n 16|j}NǺ8T헱iߣt}(r| kڽ#BFkenkљlc +lw2{ 6+7v %yYv>ATuk֑OsHA]`Zѱ c*`G]*=FY8izOݝ}xՏεY_\wf_G1?ۼ򼼛-6dXm<rI5 |aO^q)올<{l浭Dv@uX} ӲP#J NWQ.鹭Χk*O0@`[cp@/ϵ#2 OS:G.[?NZ׷q Q鴳{[Z8IUTmFhw]o3IK'?KŮ7BmpպªZE@Gw1p+ßCh$1щ?169*:v2(hl]~Zv3[Ԩ5V$3w5I+!-rA% rlll ?9IC|v=FTǧ'XI#;Q6N>owbui}L}VRH/ʟ¦Photoshop 3.08BIM%8BIM{{8BIM&?8BIM 8BIM8BIM 8BIM 8BIM' 8BIMH/fflff/ff2Z5-8BIMp8BIM@@8BIM8BIM_SNSteve Brown photo 250NSnullboundsObjcRct1Top longLeftlongBtomlongSRghtlongNslicesVlLsObjcslicesliceIDlonggroupIDlongoriginenum ESliceOrigin autoGeneratedTypeenum ESliceTypeImg boundsObjcRct1Top longLeftlongBtomlongSRghtlongNurlTEXTnullTEXTMsgeTEXTaltTagTEXTcellTextIsHTMLboolcellTextTEXT horzAlignenumESliceHorzAligndefault vertAlignenumESliceVertAligndefault bgColorTypeenumESliceBGColorTypeNone topOutsetlong leftOutsetlong bottomOutsetlong rightOutsetlong8BIM( ?8BIM8BIM8BIM NSLJFIFHH Adobe_CMAdobed            SN"?   3!1AQa"q2B#$Rb34rC%Scs5&DTdE£t6UeuF'Vfv7GWgw5!1AQaq"2B#R3$brCScs4%&5DTdEU6teuFVfv'7GWgw ?P%ϭ: Tȴh??lrW=-e7K_2+?9g?>fEϰ?]*h6=OrIW^sCA SL7-c5u,}ϨٕT]MǏ"'Kqu70Q/2>a~XǀpAծ KK^c4J{_^/ucywX?BY:f;J.A'߫t'!.{j1OMt^tඩhʣ2db4v4+Oa!ʨ6g]knEWC-qG>HW f/D\ (܌Nc/gOg[v^'/s>oCo/k쯴d=c?u_bv`T)Sb}}?:#\ i6ٵԃ/_Unݕ6iv[`>/M 55wpO՗wfߔ,7kwٵQ&voJ vKX&?U| 1\MtozlIsKDJBcN"kCuj;Y͗ Ri=Ú\?qT:]R'Ip(U)58ԝLkV1骣H4n 16|j}NǺ8T헱iߣt}(r| kڽ#BFkenkљlc +lw2{ 6+7v %yYv>ATuk֑OsHA]`Zѱ c*`G]*=FY8izOݝ}xՏεY_\wf_G1?ۼ򼼛-6dXm<rI5 |aO^q)올<{l浭Dv@uX} ӲP#J NWQ.鹭Χk*O0@`[cp@/ϵ#2 OS:G.[?NZ׷q Q鴳{[Z8IUTmFhw]o3IK'?KŮ7BmpպªZE@Gw1p+ßCh$1щ?169*:v2(hl]~Zv3[Ԩ5V$3w5I+!-rA% rlll ?9IC|v=FTǧ'XI#;Q6N>owbui}L}VRH/ʟ¦8BIM!SAdobe PhotoshopAdobe Photoshop CS8BIM.http://ns.adobe.com/xap/1.0/ 4294967295 78 83 1 635/1 635/1 2 2005-01-05T14:54:37Z 2005-01-05T14:54:37Z 2005-01-05T14:54:37Z Adobe Photoshop CS Windows uuid:31ae30e1-5f29-11d9-9f8f-dd7598c62354 adobe:docid:photoshop:31ae30e0-5f29-11d9-9f8f-dd7598c62354 adobe:docid:photoshop:31ae30e4-5f29-11d9-9f8f-dd7598c62354 image/jpeg Adobed@       SN   s!1AQa"q2B#R3b$r%C4Scs5D'6Tdt& EFVU(eufv7GWgw8HXhx)9IYiy*:JZjzm!1AQa"q2#BRbr3$4CS%cs5DT &6E'dtU7()󄔤euFVfvGWgw8HXhx9IYiy*:JZjz ?x:/_2@RCZ1 w\Gh}b'`bN4aͷwj3I%~TœŤI .sԜAQS؞1fϘr{pvS*-"l.q}iuWv,Ӣ jGPAˁuᅋ>!޼r'&St^L~5eߩ%8qʟ0Ck{!$Vvzr34wm;Dߴ'Ȍ:c)uNqOlфbi*0`TSN2# ?feXR@If߹Q1ܣG8ѯYmc%ةԻŽ2IvZ!N59T tSOӬ."9/73oRh\"{RI1\\H`n NGv8 2c^-_LaۓOϛэT;Ӡ vo>͝Nj(yh?>Zn4w EL fAviSþ`v6~M*?e*c4@󶥤ڝArf |^!R=AWr/NP]zd]E ڟIٍ%OfB2ԃN%֋n|c+oQj+ĹAx򗔝]4і7AɗZh6XL?f*R>,M4`]>`ͥy/ ,cv7wj9k7[<`C?4GRlvPrW;som4u:ٵ 9Gu`d>7SNC-KwE~压֗0E Դ#8s!,PT֖MZ*8R48/^Y1*CZ8(^ⷹ G YmZoM7aC'yEN$o\-{ S4)Wn V \f6xw%b!U*ig!2:z>NHQ^AVE,Fe&Q \Y2n给>?"Uޒ]izwfJpmhNnlT6piޞۉiPzA #!+<%2,rnG~Pr ~Rz5܉= Ye㐓Aڃ图^M c |4[;{f.Q)~fj1 {bHڕZ֟<(위Kϯ5XوJn1yk 4y\-rQ)16'10`Z)M>d伳3IZg#Rõpg 3#^g"5KGԵUfb, k xg_!#rqs#>/GK ";K$Hcm%$kl( *r26Mrט(XZFQ_^d7 P5ۻO/&,$COZb<$dr=,>Yr0NꟛnѼiAwwm${fFTE|*&oL-\G]ǔwF˪/>K]CnSB'\|9YK|{$U|}CHCN˙x 8įkim')gz6]e QMeDN0w.C؆>I3Y4Lw:iӴ2ڤmmc8{ƸJ >kkw$oBGjg;2G\ý;(Cǒh3Z\Y3ɍn'YC7odF S,^;E,t],ۨ|~?Z__8?z?囌\9>EQOCׯ\ŝ~X*x}[գuއajur4'ֹ^|<v9|&c^ԭ)ǷN))wH02 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@6666_HmH nH sH tH @`@ NormalCJ_HaJmH sH tH :@:  Heading 1$@&5\\@\  Heading 2$<@& 56CJOJQJ\]^JaJV@V  Heading 3$<@&5CJOJQJ\^JaJ@@  Heading 4$$@&a$5\FF  Heading 5$$@&]a$588  Heading 6$@&>*>@>  Heading 7$@& B*phDA`D Default Paragraph FontVi@V  Table Normal :V 44 la (k (No List LOL john's usualOJ QJ aJmH sH uTBT Body Text$]a$OJ QJ aJmH sH u>P> Body Text 2$da$PC"P Body Text Indent$hd^ha$424 Header  9r 4 @B4 Footer  9r .)@Q. Page NumberRTbR Block Text$L]L^a$ 5CJaJHZrH Plain TextCJOJ QJ mH sH u^Q^ Body Text 3$d]a$OJ QJ aJmH sH uNR@N Body Text Indent 2$^a$HH  Balloon TextCJOJQJ^JaJ4U`4 Hyperlink >*ph*W`* Strong5\T^@T 0 Normal (Web)dd[$\$B* mH phsH XoX 26medium-normal1#56CJOJQJ\]^JaJo(BOB VB highlightedsearchterm.X`. C'@Emphasis6]BOB J $Title#m$ @CJ8KHOJQJaJ8mHsHP/AP # Title Char$@CJ8KHOJPJQJ^JaJ8tH FV QF FollowedHyperlink >*B*ph*a* A highlight6Or6 R'itype'dd[$\$tH H`H ' No Spacing(CJ_HaJmH sH tH PK![Content_Types].xmlN0EH-J@%ǎǢ|ș$زULTB l,3;rØJB+$G]7O٭VGRU1a$N% ʣꂣKЛjVkUDRKQj/dR*SxMPsʧJ5$4vq^WCʽ D{>̳`3REB=꽻Ut Qy@֐\.X7<:+& 0h @>nƭBVqu ѡ{5kP?O&Cנ Aw0kPo۵(h[5($=CVs]mY2zw`nKDC]j%KXK 'P@$I=Y%C%gx'$!V(ekڤք'Qt!x7xbJ7 o߼W_y|nʒ;Fido/_1z/L?>o_;9:33`=—S,FĔ觑@)R8elmEv|!ո/,Ә%qh|'1:`ij.̳u'k CZ^WcK0'E8S߱sˮdΙ`K}A"NșM1I/AeހQתGF@A~eh-QR9C 5 ~d"9 0exp<^!͸~J7䒜t L䈝c\)Ic8E&]Sf~@Aw?'r3Ȱ&2@7k}̬naWJ}N1XGVh`L%Z`=`VKb*X=z%"sI<&n| .qc:?7/N<Z*`]u-]e|aѸ¾|mH{m3CԚ .ÕnAr)[;-ݑ$$`:Ʊ>NVl%kv:Ns _OuCX=mO4m's߸d|0n;pt2e}:zOrgI( 'B='8\L`"Ǚ 4F+8JI$rՑVLvVxNN";fVYx-,JfV<+k>hP!aLfh:HHX WQXt,:JU{,Z BpB)sֻڙӇiE4(=U\.O. +x"aMB[F7x"ytѫиK-zz>F>75eo5C9Z%c7ܼ%6M2ˊ 9B" N "1(IzZ~>Yr]H+9pd\4n(Kg\V$=]B,lוDA=eX)Ly5ot e㈮bW3gp : j$/g*QjZTa!e9#i5*j5ö fE`514g{7vnO(^ ,j~V9;kvv"adV݊oTAn7jah+y^@ARhW.GMuO "/e5[s󿬅`Z'WfPt~f}kA'0z|>ܙ|Uw{@՘tAm'`4T֠2j ۣhvWwA9 ZNU+Awvhv36V`^PK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 0_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!g theme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] N  , $/(+037]:=DzFIKMNPTV]cplbv|WLiFHJLNOQRSUWXY[\]_`bcefgijklnprtvx~ @y $G,8?@ABCDEFGHIJKLNMOPQRTSUVWXYZ[^\]_`acbdhefgijklmnopqrstuv*6>>   o""N^^;FQYY0776I6IJJNNNNOOzQ3R3RRRfSkSkSTTTaVjVjVWWWWWWKXQXQXXXXZ6[6[```6bAbHbHbIcUcacococ9dBdKdRdRde,eVe]e]e=u=u}}}}}}O  !"#$%&'()*+,-.0/123456789:;<=>?@ABCDEFGHIJKLNMOPQRTSUVWXYZ[]^\_`acbdfgheijklmnopqrstuv=w*urn:schemas-microsoft-com:office:smarttags PlaceName=v*urn:schemas-microsoft-com:office:smarttags PlaceType9]*urn:schemas-microsoft-com:office:smarttagsState8p*urn:schemas-microsoft-com:office:smarttagsCityBl*urn:schemas-microsoft-com:office:smarttagscountry-region9t*urn:schemas-microsoft-com:office:smarttagsplace owvwtvwvptwvltvwvtwtvwwwwpt]plttpptpptptwwvtptpttplptptvwt]ptttptpvtwtpvpt]ptltp]ptltplltlllttwvvvwtvwtwwwvvwptltpwvwwt]S!`!:&?&3------00226)6J7V78 999;;<<<<>>???!???@@AABBCCCCCDoDuDQHXHffffCjFj281235689;<>?JLO+.**3--22::/?Anoqppqqxx=yNyyz|S|f}}~~1235689;<>?LOSS22334455<5<55566|6|66677I7I7{7{77788h8h8888819199999*:*::::::: ; ;B;B;m;m;<<>?J@X@-A>App123356689;<>?LO!IrnT(p̱$ 9\jb.xUs$+<'|8@l==)l(PiU)hI7q>-^/4f9k7BZh\7bk`7A\0A贀CEltPH옑P JȄTBNKnI5\2E?fe"uJfG+]sh/(h.VuiZ!-WLip _yPjH@|*n` <4Qo.`zWp&sW)x,Co6{`j`xu@X h^`OJQJo(hH^`.pp^p`.@ @ ^@ `.^`.^`.^`.^`.PP^P`. hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(^`.^`.pp^p`.@ @ ^@ `.^`.^`.^`.^`.PP^P`.hpp^p`OJQJo(hHh@ @ ^@ `OJ QJ ^J o(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJQJo(hHhPP^P`OJQJo(hHh  ^ `OJ QJ ^J o(hHoh^`OJQJo(hH hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(^`.^`.pp^p`.@ @ ^@ `.^`.^`.^`.^`.PP^P`. hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(h ^`OJQJo(h ^`OJ QJ o(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJ QJ o(oh ^`OJQJo(h ^`OJQJo(h ^`OJ QJ o(oh PP^P`OJQJo( hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(h ^`hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.h^`.h^`.hpLp^p`L.h@ @ ^@ `.h^`.hL^`L.h^`.h^`.hPLP^P`L.h^`.h^`.hpLp^p`L.h@ @ ^@ `.h^`.hL^`L.h^`.h^`.hPLP^P`L.h ^`OJQJo(^`o(.pLp^p`L.@ @ ^@ `.^`.L^`L.^`.^`.PLP^P`L.h  ^ `OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJQJo(hHh| | ^| `OJQJo(hHhLL^L`OJ QJ ^J o(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJQJo(hHh^`.h^`.hpLp^p`L.h@ @ ^@ `.h^`.hL^`L.h^`.h^`.hPLP^P`L.h^`OJQJo(hHh^`OJ QJ ^J o(hHohp^p`OJQJo(hHh@ ^@ `OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHohP^P`OJQJo(hH hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo( hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(^`OJQJo(hH^`OJQJo(hHpp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hHPP^P`OJQJo(hHh^`OJQJo(hH^`OJ QJ ^J o(o p^p`OJQJo( @ ^@ `OJQJo(^`OJ QJ ^J o(o ^`OJQJo( ^`OJQJo(^`OJ QJ ^J o(o P^P`OJQJo(^`.^`.pp^p`.@ @ ^@ `.^`.^`.^`.^`.PP^P`. hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(h^`OJQJo(hHh^`OJ QJ ^J o(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHohPP^P`OJQJo(hH^`.^`.pp^p`.@ @ ^@ `.^`.^`.^`.^`.PP^P`.h^`OJQJo(hHh^`OJ QJ ^J o(hHohp^p`OJQJo(hHh@ ^@ `OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHohP^P`OJQJo(hH^`.^`.pp^p`.@ @ ^@ `.^`.^`.^`.^`.PP^P`. hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo( hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo(88^8`B*OJQJo(phhHpp^p`OJ QJ ^J o(hHo@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJ QJ ^J o(hHo^`OJQJo(hH^`OJQJo(hHPP^P`OJ QJ ^J o(hHo  ^ `OJQJo(hH^`OJQJo(hH^`OJQJo(hHpp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hH^`OJQJo(hHPP^P`OJQJo(hH hh^h`OJQJo( ^`OJ QJ o(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJ QJ o(o ^`OJQJo( ^`OJQJo( ^`OJ QJ o(o PP^P`OJQJo( ^`hH.h^`OJQJo(hH pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.!PiU)`74Qo*n+]shBNK)x==)P J7q>-s$(pCE9k7h\7I5\s.x/4`xu(hzWpo6{0AyPj<'9\uJfPHuiI?fe-WLi!!                                                                                                                      t8s̴7^(b                                                      r/        {Ps0?\@2&ܺ7_&RRR ,                           @ @ @ @ @ @ @hAS?N!!!.o QW,7w M1p V4LP|7 f=IR ,7w Wf  C{m[MAeRlq70]>=$J5jU !^$4>B7SItB}CL W!TA:nr!6 5jb!3Y!5j"A=$ PA&S:&5j(} ,c )!"HD) zZ{*} ,} ,h;v{-8.8. q}/!pY0 N0q7M1i&[`g2E=4q735!5!o65j g-7H=iGq7f7!8!@9`g22nE0]> Sm@A}CT&mCXpH=iGP|7 f=IRAu_ K: pV4Lm[MR ?N N{"NSIZ,Pb!)8PA|R|| 7S!^kj T!)@gTJx QWG*%Y!qZAw#|Z! zZSSIZAeddi&[U ^@_Ao a} ,ibc|| {c} ,5j k@9T&mBm!:n.q: pXp{- qpY0.qRAu.o h;vBXEwPw!Jx!$MyA yJx { k||n~5jinx[hS!&.:N$ , % VB !,_SR:,2]( r@qV7v9 ##Z$G%(%E%-&C'#Q($)Bh* +L,,O-12 A3W49626s4619 }:E=$p=&>@aA,CgDCDj_E2F;GI>J,iKL LM>LAM_zOR"S%ScTMU>YVaqWZ=RZ[/ [q[C\x]Z _YT_=` a4=a25buLcVScucdZW vNv+x{u(7Jf^ktL/Kw{I5a2'b*1lm H/^k%(9W0R 4m&rD;lBa+YKA '&ZT+, gu Sf B'xdO35@d'(yz{|}N@0d@@@UnknownG.[x Times New Roman5Symbol3. .[x ArialG5  hMS Mincho-3 fg;. .[x Helvetica7..{$ Calibri9. . Segoe UIQ. .[`)Microsoft Sans SerifA$BCambria Math;(SimSun[SO7. [ @VerdanaS PalatinoBook Antiqua3.[x Times?= .Cx Courier New5. .[`)Tahoma7$BCambriaC.,*{$ Calibri Light;Wingdings"1hktGktGoCoCq4 3qHP?1:N2!xx  Introduction Steve Brown Steve Brown!                           Oh+'0  0 < H T`hpxIntroductionSteve BrownNormal Steve Brown2Microsoft Office Word@@d@"ךQ@"ךQo ՜.+,D՜.+,H hp  University of BathC  Introduction Title 8@ _PID_HLINKSA\*http://www.sobe.ex.ac.uk/module.php?id=63[ahttps://www.routledge.com/Strategic-Operations-Management/Brown-Bessant-Jia/p/book/9781138566132Fhttps://www.southampton.ac.uk/businessschool/about/staff/sb3f12.page? publications  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~ Root Entry F@~QData B1TableWordDocument.SummaryInformation(DocumentSummaryInformation8CompObjr  F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q