ࡱ> qrstuvwxyz{|}~@ bjbjFF 9,,bt   d| HqHqHqHqt| 2222י G$Rx9 "י22G.Z2 2 0. 2 粽Hq5LNu<{ }}t| | } % ۴(TW0   | d ?d`| d` BUSINESS CONTINUITY PLAN MORRISON, OKLAHOMA CITIZENS STATE BANK Re-approved July 23, 2005 COMPUTER CONTINUITY PLAN CITIZENS STATE BANK MORRISON, OKLAHOMA I. SUMMARY A. Purpose The purpose of the Citizens State Bank Business Continuity Plan is to assure that, in the event of a disaster, equipment failure or software failure, critical business processes will continue. B. Overview The bank will develop and maintain business continuity plans that include contingency procedures for continuing business operations in the event of a disaster. This plan will include temporary operating procedures that include the following: 1. Departmental or Building Disaster Short-term procedures will be developed that can be implemented in the event the building is destroyed and or everything in a department is destroyed or inaccessible. Primary Computer System Disaster Short-term procedures will be developed that can be implemented in the events that critical computer systems are destroyed or fail. C. Recovery Strategies 1. Contingency Plan I A (Vision) Core Banking Software and Server Critical Bank Processes Item Processing Paying and Receiving Statements and Notices ACH/Cash Letter ATM/Debit Card Transactions Internet Banking Morrison Citizens State Bank uses the Vision Software and associated hardware for the banks core processing. Citizens State Bank has contracted with Precision Computer Company located in Sioux Falls, South Dakota to provide an immediate replacement of the Vision Operating System in the event of loss or damage to this system (see attached contract). The necessary equipment including a replacement server with pre-staged compatible software will be shipped on a next day basis and a representative of the company will travel to the recovery site to assist with the set up of the system. Citizens State Bank will provide the Vision, Volume and Daily backup tapes that would be necessary for loading onto this new server. The daily backups are tested annually by Precision Computer Systems. Representatives are on call for emergencies 24 hours per day seven days per week except Thanksgiving and Christmas Day. The contract specifies that terminals will be shipped, but 99% of the time PCs are shipped. This makes it easy to set up teller stations by simply attaching a teller printer to the PCs. In the event no PCs are available these can be brought from the branch or purchased in Stillwater at Staples or Wal-Mart. Stillwater In the event that computer equipment is damaged or lost in Stillwater, all processing can be brought to Morrison by courier for processing. We routinely process Stillwaters work three days per week in Morrison. Contingency Plan I B (Vision) Citizens State Bank has an agreement (see attached agreement) with the Meno Guaranty Bank located in Meno, Oklahoma at U. S. Highway 60 and Main Street to serve as a backup processing site in the event we are unable to process in Morrison. All activities will be under the direct supervision of the Vision Support of Precision Computer Systems. We would only use this plan in the event that Plan I fails due to weather or other unforeseen circumstances. 3. Contingency Plan II (Window/Main Network Server) Critical Bank Processes Provides PC access to Vision Provides PC access to Dynastore Distributes Laser Pro and Deposit Pro to PCs Distributes Microsoft Office to PCs Morrison The Windows/Main Network Server located in Morrison is vital to many operations in both Morrison and Stillwater. Morrison communicates with Stillwater with this server and provides all software for both banks. It controls access to all applications. In the event that this server fails or is damaged, a replacement server which is stored on the premises of the network administrator, Interworks, Inc. located at Country Club Drive and Highway 51 in Stillwater, Oklahoma, will be loaded with information downloaded from the Stillwater Server and the appropriate software. Information from a backup of the hard drive of the Morrison Server is dumped into the Stillwater Server each Saturday afternoon. A copy of all critical software is stored at Interworks, Inc. This server can then be put into place in Morrison. Stillwater This server is a file server not an application server. In the event that this server fails or is damaged, the loss of greatest concern would be documents. A few other applications such as e-mail could easily be correct with firewall adjustments by the network administrator. The bank owns a replacement server located on the premises of the network administrator, Interworks, Inc. located at Country Club Drive and Highway 51 in Stillwater, Oklahoma, The tapes used for backups in both Stillwater and Morrison are completely compatible and interchangeable. In the event of a total disaster or hardware failure at one location, data may be recovered at the other location. 4. Contingency Plan III (CSPI/Imaging Services/Server) Critical Bank Processes Item Processing Imaging Statements Morrison Citizens State Bank uses the CSPI Imaging system to proof capture, image and interface proof batches to the Vision Software for processing. In the event that this system fails in Morrison, all work can be transported to the Stillwater branch for encoding, imaging and transmittal to Morrison or a backup site for processing. We have two NDP 500 Imaging Systems that can each image 2500 items per day. This will adequately handle our work load. Stillwater In the event that the NDP 500 Imaging System fails in Stillwater, all work will be brought by courier to Morrison for processing. In the event of a disaster in Morrison data can be restored in Stillwater using the compatible tape drive. 5. Contingency Plan IV (Internet Connection Failure) Critical Bank Processes Internet Banking Cash Letter and ACH ATM/Debit Card Transactions Wire Transmissions TT&L Software Support OFAC Credit Bureau Citizens State Banks internet provider is Chickasaw Telecom Service, Inc. which is located at 504 S Main in Stillwater, Oklahoma. The recovery plan for the internet will involve recovery plans for two points of connections. The first point of failure could be Chickasaws DSL modem. We have purchased and installed another sonic wall at the Stillwater branch to have available and have obtained additional internet services from Cox Cable. If one service goes down, the system will automatically switch to the other service. This also gives us a backup sonic wall. The second potential problem would be failure of the DSL line. This would not be something that we can control and will rely on Chickasaws recovery plan for failure of the line (see attached recovery plan). In the event that the internet connection is destroyed in Stillwater by a tornado or other disaster, the Morrison router has a fail-over dial-up connection. The set up can be accomplished by either the network administrator or an Internal Control Officer /Information Technology Officer. Procedures for setting the server to dial up are attached. 6. Contingency Plan V (T1 Line Failure) Critical Bank Processes Internet Communications Telephone Communications A T1 line connects the Morrison bank and the Stillwater branch. There is a Cisco Router at each end of the line. There is a potential for hardware failure of the router. We have a spare Cisco router located at Citizens State Bank at Country Club Drive and Highway 51 in Stillwater, Oklahoma which will be used as a replacement in case of failure. There is also a potential for the T1 Line to be damaged over which we have no control. We would rely on Chickasaws Recovery Plan. 7. Contingency Plan VI (Telephone Banking) Critical Bank Processes Voice Access Citizens State Bank uses Voice Access (Grayco Bank Products) for its telephone banking system. Support is offered 24 hours per day, seven days per week. Two possibilities exist for disaster with telephone banking: If the hard drive or other component of the OS2 based system (we are upgrading to the Windows based system in October, 2005) fails, there is a second hard drive that stores a backup of the data. Voice Access will ship a new hard drive to replace the bad one overnight. Bank personnel can install the new hard drive and Voice Access personnel will dial in to configure the hard drive and restore data to the backup drive. In the event of a full system failure or destruction of the unit, Voice Access will ship a new system to the bank or backup site within 48 hours. It is possible to obtain much of the history from the core processor. 8. Contingency Plan VII (Electrical Failure) Critical Bank Process All processes would be effected This plan will be activated in the event electrical Power is lost for more than 24 hours. Citizens State Bank (Morrison) owns a generator (Generac 40 KW, Diesel Fueled, 120/240 Volts, Single Phase Model Number SD040-A164.0D18CBYYY (see attached specifications). The bank has a maintenance contract with the seller, Clifford Power Systems, Inc., to maintain the generator and keep it tested on our system. The generator is tested annually. The last test was in October 2004. After the addition of an electronic governor, the test was satisfactory. The generator power will connect to the main frame through the UPS. As soon as possible, an electrician from Main Electric in Stillwater, Oklahoma will be called to the bank to check the generator system for correct voltage, etc. If necessary, our Service Representative from Clifford Power System, Inc. will be called to the bank. Then, the bank will be switched to generator power under the supervision of Systems Support at Precision Computer Company. This same process will be used for electrical failure in Stillwater with the generator being provided by Kinnunen Sales and Services. A similar electrical system is in place at the Stillwater Branch. We anticipate that the banks can be fully operational; under generator power for as long as necessary. We have access to diesel from within three miles of the bank in Morrison and within 200 feet in Stillwater. D. Distribution of the Plan The Citizens State Bank Business Continuity Plan will be distributed to the following: All employees Board of Directors Management Team Network Administrator All off-site storage facilities E. Maintenance of the Plan The Citizens State Bank Business Continuity Plan will be updated at least annually and as needed when new or better procedures are identified. The plan will be approved by the Citizens State Bank Board of Directors annually and each time the plan is revised. The plan will be reviewed with all employees at least annually. F. Management of the Plan A contingency operation may be necessary when one of the following items has happened: 1. The bank's computer system(s) will be out of operation more than 24 hours. 2. The bank building has been damaged and computer problems are possible. 3. Electrical power will be off for an indefinite period of time. 4. The bank building has been destroyed. The time from the occurrence of a disaster to the end has several phases: 1. Disaster 2. Initial Response Preparation for backup site if necessary Backup site fully operational 5. Restoration and return to permanent facility. II. Risk Assessment A. Risk Assessment Process To measure the potential risks, a weighted point rating system has been used. Each level of probability can be assigned points as follows: ProbabilityPointsHigh10Medium5Low1We obtain a weighted risk rating, probability points by multiplying by the highest impact rating for each facility. For example, if the probability of hurricanes is high (10 points) and the impact rating to a facility is 3 (indicating that a move to alternate facilities would be required), then the weighted risk factor is 30 (10 x 3). Based on this rating method, threats that pose the greatest risk (e.g., 15 points and above) have been identified. B. Analysis Disasters: ProbabilitySpeed of OnsetFore-warningDurationUser DeptAdmin FunctionsAutomated SystemsEssential ServicesScoreNatural ThreatsInternal Flooding5SN5333315External Flooding5G/SYI333315Internal Fire10SNL333330External Fire1SNI11111Seismic Damage5SNL333315Wind Damage/ Tornado10SYL333330Snow or Ice Storm10GYL333330Human Threats:Explosion/Extortion1SNL33333Burglary1SNS33333Embezzlement10GNL333330Vandalism10SN5333330Robbery1SN5333330Nuclear Bomb1SNL33333Nuclear Fallout1SNL33333Hazardous Waste1GNL33333Work Stoppage1SNL33333Data Entry Error10SNS111110Improper Handling of Sensitive Data10SNS333330Unauthorized Physical Access1SNS11111Malicious Damage or Destruction of Software or Data10SNL333330Unauthorized Access to Data or Theft of Data10SN3333330Unauthorized Modification of Software or Hardware1SN3333330Technical Threats: Power Failure/ Fluctuations10SNL222220Heating, Ventilating or Air Conditioning Failure5SNL11115Malfunction or Failure of CPU or Hardware10SNL222220Failure of System Software10SNL222220Failure of Application Software10SNL222220Electromagnetic Interference1SNL2222LEGENDS Probability: Speed of Onset: H = High S = Sudden M = Medium G = Gradual L = Low Duration: Impact on Functional Areas: Long: Week or more 0 = No interruption in operations. Intermediate: 1 to 2 days 1 = Interruptions in operations for up to 8 hours Short: 1 hour to 1 day 2 = Interruption in operations for 8-48 hours. 3 = Interruption in operations for over 48 hours. All main office and computer center functions may be relocated. C. Risk Recovery Strategies We have identified the following general risk levels for disasters that would affect our business continuity: High These are disasters that are most likely to occur. Therefore, these risks will require the most intricate and detailed business recovery and continuity plans. Also, these are number one priority for prevention measures when possible. Medium - There is a likelihood of this type of disaster. We will need to be prepared for these events, but the level of preparedness will not be as great as with those of high risk. Low The chance of these types of disasters are very unlikely. No detailed plan is necessary other than the plans that are already in place. 1. Fires Risk Level: High Fire danger is a great concern, particularly in the operations area. Electrical fires are of utmost concern. Other causes of fires could be caused from faulty equipment or equipment left on overnight such as a coffee pot, chemical reactions of solutions used cleaning, lightening strikes or other acts of nature. Activate plans IA, IB, II, III 2. Sabotage, Burglary, Vandalism, Unauthorized Access or Theft of Data Risk Level: High This risk level is high. These are a distinct possibility, but safeguards have been put into place to reduce this threat. We have physical security which is tightly controlled by the Security Officer and the Primary Internal Control Officer /Information Technology Officer jointly. The bank also has system security controlled by passwords and access in addition to a thorough and regular review of system logins. Also, a district Highway Patrol Office is located 15 miles from Morrison which is a definite deterrent to burglaries and robberies. Activate Incident Response Plan and all other appropriate plans depending on the 3. Electrical Failure Risk: Level High The risk level for this category is high. Both banks are located in an area that is prone to electrical storms. The bank has experienced direct electrical hits in the past. The bank is dependent upon the local electrical service and has experienced several power outages in the past. This category will require the highest level of planning for discontinuity. Activate Plan V, possibly Plans IA, IB, II, III 4. Water Damage Risk Level: Medium We have assigned this risk a medium level. Although the banks are not situated in a flood plain, there is some risk of flooding. Also, there is always a possibility that water damage could occur to the Information Technology System from plumbing problems or roof damage in a storm. Activate Plan IA, IB, II, and III as appropriate 5. Seismic Damage Risk Level: Low This risk level is difficult to determine. We are assuming that the risk is low and will take no special precautions other than those we have already planned. 6. Wind Damage, Tornadoes, Ice Storm Damage Risk Level: High Oklahoma experiences many tornado, wind storms and ice storms during any year. Depending upon the damages several plans may need to be initiated. Activate plans IA, IB, II, III 7. Hardware Failure Risk Level: High As equipment ages, failure can occur at anytime with no warning. The contingency plan will depend upon the nature of the failure. Some failures can be addressed by simply calling a repairman while other may require equipment replacement. Activate necessary plans 8. Communication Link Failure Risk Level High The internet link or the telephone system could fail at any time due to storms, accidental cutting of lines, system failures or on site hardware failure. Activate Plan IV, V, VI III. Emergency/Evacuation Procedures A. Emergency Shutdown In the event of an emergency situation the following systems will need to be completely shutdown by the appropriate personnel. Vision CSPI Server Network Server Voice Access ATM Machine All Personal Computers All Fax Machines, Printers and Copiers Postage Machine B. Personnel Evacuation The following procedures should be followed when the President, Branch Manager, or Security Officer has deemed it necessary to evacuate: Lock all cash drawers. Open all doors and lock behind the last person to leave the premises. Walk out of the building quickly. Do not run. In Morrison all employees will meet across the street north, and in Stillwater all employees will meet behind the building south. After every employee is accounted for they shall wait for further instructions. C. Asset Removal Most natural disasters, such as tornadoes and floods, give some warning. An adequate warning can help avoid most damage to the banks property. When an adequate warning is received, all vital bank property and records including currency and loans should be placed in the vault. Teller drawers should be locked. Each employee will be responsible for their work area and should place anything of importance inside a desk or cabinet. D. Removal of Sensitive Resources During a disaster all sensitive resources should be placed in the vault for security. Depending on the time allowed, all servers should be disconnected and placed in the vault with the backup tapes and optical disks for protection. IV. Contingency Organization A. Disaster Management Team 1. General Responsibilities Management Team 1. Jan McSwain has been designated by the Board of Directors of the bank to be responsible for business continuity planning within the bank. 2. Rick McSwain has been designated by the Board of Directors to be responsible for monitoring equipment plans and purchases to assure that redundancy exists for equipment and communications networks that serve mission critical business operations. 3. Jan McSwain has been designated by the Board of Directors to ensure that cross- training exists for persons dealing with mission critical business operations and for persons with specific technical skills and to ensure that the plan is tested at least annually and to produce a business impact analysis. 4. Jan McSwain has been designated by the Board of Directors to be responsible for the IT bank wide contingency planning. We have at lease three employees in this bank who can perform all mission critical business processes (see Organizational Chart). 2. Specific Responsibilities Disaster Management Team The following employees have been designated as the Citizens State Bank Business Continuity Plan Management Team: a. Disaster Recovery Administrator Team Leader Rick McSwain, President and CEO (405-747-4154 cell) Backups: David McSwain, Senior Vice President, Loan Officer and Branch Manager (405-880-1039) Layne Duncan, Senior Vice President, Security Officer and Loan Officer (405-623-5086) Responsibilities: Identify and verify the extent of the disaster Notify other members of the Disaster Management Team Identify Recovery Location Assure that Recovery Site is prepared. Identify plans that require implementation Activate the Disaster Plan Notify Customers (TV, Radio, Newspaper Notification of Employees (see attached sheet) Notification of Regulators Establish Command and Control Center Provide for facilities Notification of Insurance Company Notification of Bonding Company Provide for employee payroll Initiate Recovery/Reconstruction of permanent site b. Disaster Recovery Coordinator/Operations Team Leader Jan McSwain, Executive Vice President (405-747-4787 cell) Backups David McSwain, Senior Vice President, Loan Officer and Branch Manager (405-880-1039) Crystal Sanders, Operations (580-724-9248) Responsibilities: Implement plan Notify/consult with appropriate vendors Assign duties to each team members Notify appropriate vendors Notify Network Administrator Supervise activity at Recovery Site Assure that Recovery Site fully operational c. Security Disaster Team Leader Layne Duncan, Senior Vice President, Security Officer and Loan Officer (405-623-5086) Backups: David McSwain, Senior Vice President, Loan Officer and Branch Manager (405-880-1039) Responsibilities: Notify emergency responders Implement Security Plan Assume Responsibility for employee safety Assume responsibility for security of sensitive information and equipment Assist Disaster Recovery Coordinator and Administrator Secure Disaster Site Inventory Official Checks Arrange for mobilization to Recovery Site Assist with Recovery Site Security and Setup d. Operations Marie Will, Vice President and Operations Manager (405-880-0752) Responsibilities: Supervise operations personal at disaster site or recovery site Obtain all pertinent procedures from off-site storage Obtain all pertinent manual from off-site storage Obtain all required forms from identified vendor e. Network Administrator Behfar Jananshahi, Network Administrator, Interworks, Inc (405-747-7921) . Responsibilities: Assist with all technical procedures Coordination with Disaster Team Administrator and Coordinator Assist with the procurement of equipment Provide testing of equipment 3. Establishing the Off-Site Location a. Off-Site Backup Facility Identification 1. Citizens State Bank in Morrison, Oklahoma will serve as off-site backup facility for the Stillwater Branch. The Stillwater Branch will serve as off-site backup facility for the Morrison Bank. Since no critical services are performed at the Stillwater branch, all branch services can be accomplished at the Morrison Bank which is 15 miles from the Stillwater Branch. 2. If it is anticipated that a long term site is necessary, we will contact one of the following companies to make arrangements for a Mobile Bank: National Modular Bank Buildings Myrna 800-615-7320 MOA Systems Inc 888-233-1584 Red Hawk Larry Clinton 405-787-8444 800-522-2771 b. Personnel and Material Needed at a Backup Site if Necessary Rick McSwain and Jan McSwain will select the employees who will operate at the backup location. A decision will be made as to how many employees will be required to manage the critical business processes at the backup site. Materials Needed at Backup Site Materials that will be needed to operate at the backup site are listed below. These items are stored at off-premise storage sites at both banks. Items needed for processing at the backup location: 1. The latest daily backup tapes (Morrison Server Backup, Stillwater Server Backup, CSPI Server, and Vision daily backup tapes from vault or off-site) 2. System and Program Documentation (Interworks, Inc.) 3. Volume Backup obtained from off-site storage at First National Bank of Pawnee or Stillwater Branch 4. Vision Backup obtained from off-site storage at First National Bank of Pawnee or the Stillwater Branch 5. All transactions since the last posting date (bank) 6. Teller cash count for current processing day (daily backup) 7. Blank notice forms (Bank and Fentons Office Supply) 8. Computer Paper (Bank and Fentons Office Supply) 9. Blank Backup Tapes (Bank and Fentons Office Supply 10. Supplies from Fenton Office Supplies (see attached list and agreement) 11. All Daily Procedures (Off-site storage at First National Bank of Pawnee, Morrison and Stillwater Branch 12. Server Software (Copies located on server at Interworks, Inc.). Loan and Deposit Generating Software Deposit Pro and Laser Pro - Harland Dynastore Item Processing/Imaging Software CSPI Windows Network Operating System Backup Software Symantec Virus Software Backup Exec Microsoft Office 13. All necessary forms and equipment (see attached letter and lists) V. Testing Testing Procedures and Schedule Citizens State Bank will conduct a structured walk-through test of the Continuity Plan at least annually. All employees will meet and orally discuss and walk through the specific steps of the detailed Business Continuity Plan. A copy of the plan will be given to each employee to review and analyze. A final checklist and evaluation will be completed using the Business Continuity Plan and the form included on the Business Continuity Plan Appendix S) Test Preparation, Checklist and Evaluation. The Disaster Recovery Operations Team Leader and the Network Administrator at least annually will test the ability to restore all appropriate data to the backup server. This would include testing tape drives, backup server, soft availability, redundancy in internet lines and fail over internet connection for Morrison and backup T1 plan. Annually a pre-update and accrual backup tape is sent to Precision Computer Systems for contingency testing. The pre-backup tape is loaded into a compatible system and accruals are completed. The proof of success is sent back to the bank. Considered, approved and adopted by the Citizens State Bank Board of Directors on July 17, 2005. David McSwain Secretary to the Board VI. Plan Appendixes A. Alternate Site Locations and Specifications Facility Name: Citizens State Bank Branch Site OptionLocationNotificationLead TimeCSB BranchStillwaterNone12 hoursFacility Name: Mobile Bank Site OptionLocationNotificationLead TimeTo Be DeterminedWill depend on disaster24 hours12 hoursLocation Name: Citizens State Bank Location Address: 4611 W 6th St., Stillwater, OK 74074 Building Specifications: Twenty miles southwest of Morrison, brick and stone exterior, 15 rooms, and its 4,800 square feet. Yard Specifications: 50,000 square feet exterior, 46 parking spaces, cement surface parking spaces, sidewalks 48 wide up to the building and around the building. Access to the bank or all parking spaces. Electrical Specifications: 3 outlets in 11 of the rooms, all to the city of Stillwater code standards Mechanical Specifications: Single story, central heat and air, natural gas/electricity-all to the city of Stillwater code standards. Fire Protection Specifications: Fire rating, building vault, and file cabinets Security Specifications: Alarm systems, video security systems: Red Hawk, OKC and Stillwater Policy. Accessibility- Country Club Dr. and Highway 51, 2 exits- North side and South side accessible, fire proof vault and fire proof storage cabinet Communications Specifications: Telephone- Chickasaw, Internet- Cox Cable/ Chickasaw, CSPI Modems B. Backup Position Listing Rick McSwain and Jan McSwain will select the employees who will operate at the backup location. A decision will be made as to how many employees will be required to manage the critical business processes at the backup site. Following is a list that identifies backup employees for each critical position in the bank. (Also see Appendix U) Organizational Chart) NameTitleBackup Employee(s)Rick McSwainPresident, CEOJan McSwain Jan McSwainInformation Technology Officer, Internal Control OfficerDavid McSwain Crystal SandersDavid McSwainSecondary Information Technology OfficerMarie WillMarie WillSupervisor IS CenterJan McSwain Crystal SandersPatti SwartTeller SupervisorShannon Condit Tessa Palmatary Linda Eyster Customer Service, DDA and CDA RepresentativeJan McSwain Crystal Sanders Shannon Condit Chris Harris Layne Duncan Loan OfficerRick McSwain David McSwain Mary CrossMichelle Shiplett, Shannon Condit, Jill Henley, Laci Barrick, Krissy Dear TellersPatti Swart Tessa Palmatary Chris Harris Jan McSwain C. Critical Telephone Numbers Precision Computer Co. Vision Software and ServerMark Blankespoor Kevin Baema605-362-1260 605-362-1267 (Cell)CSPI Imaging Software and ServerDarla Eppler Tara Grabbemann800-875-3962 96150 CN 573-635-1281Chickasaw T1 Line and Internet ConnectionLatricia Snyder405-533-2111 405-533-2200SBC Telephone and LinesGary800-431-1411 800-234-2355 800-683-0590Unisys Corporation Imaging Server and HardwareGrag Gandy William Allen800-874-8647 405-417-0419 405-660-4448 972-541-8145IBM Corporation Vision ServerTed Thomas800-426-7378 800-656-0833Voice Access Telephone BankingCharles Casey Charles Chia800-992-0304 972-991-0303Red Hawk ATM, Security System, Night Deposit, Vault Door, Safe BoxesLarry Clinton Frank Everett405-787-8444 800-522-2771 405-275-4822Bankers Bank ACH, Wires, TT&L, Cash Letter405-848-8877 800-522-9220Interworks Computer ConsultingBehfar Jahanshahi405-624-3214 405-747-7921 (Cell)Main Street Checks800-482-2468Shazam ATM800-537-5427 800-383-8000Deluxe800-633-3808Federal Reserve800-410-1690 405-270-8568Billie Chrz580-370-0561 Also, in case of a disaster the following organizations need to be contacted immediately: Morrison Noble County Sheriff 580-336-3517 State Banking Department (Charles Griffith) 405-521-2782 FDIC (Charles Foster) 918-622-6164 Morrison Fire Department 580-724-3535 Red Hawk 800-522-2771 405-275-4822 Stillwater Stillwater Police Department 405-372-4172 Stillwater Fire Department 405-372-0497 State Banking Department (Charles Griffith) 405-521-2782 FDIC (Charles Foster) 918-622-6164 Kinnunen Sales and Service 405-743-4400 Generator and Equipment 405-747-8736 Red Hawk 800-522-2771 405-275-4822 D. Data Communications Inventory (See Communications Diagram) E. Departmental Recovery Requirements 1. Operations Business Impact Analysis Questionnaire 1. Critical Business Processes Critical business processes performed by your department. Automated Systems Automated system(s) and other equipment that you currently use to perform each critical business process (e.g., main computer, network, PC, voice/data communications, etc.). Software Application Name Name of the application used to perform each critical business process. Frequency Frequency or cycle of the critical business process (i.e., daily, weekly, monthly, etc.). Maximum Outage Maximum acceptable outage time (in 24 hour increments, 24, 48, 72, 96, 120, etc.) that you could function without the automated system(s) if a disaster or disruption occurred and rendered your system(s) inoperable, before temporary operating procedures are implemented. Critical Business ProcessAutomated System(s) (Main computer, network, PC, voice/data communications, etc.)Software Application NameFrequencyMaximum OutageData ProcessingInternet/PC, Vision Server Network server in Morrison and StillwaterInfo Bank/Digital Vision V05.Daily48hrCSPI Imaging Server Network server in Morrison and StillwaterDynastore 8.2.9Daily48hrsStatement/Notices Vision Server, Network server in Morrison and StillwaterVision V05.1Weekly120hrsCSPI Server/PCDynastore 8.2.9Weekly120hrsPaying/ReceivingPC Vision Server Printer, Network server in Morrison and StillwaterVision Product Suite V05.1Daily24hrsSettle Fed FundsTelephone, Network server in Morrison & StillwaterDaily24hrsATM/Debit CardVision Server/Internet, Network server in Morrison and StillwaterV05.1Daily24hrsACH/Cash LetterInternet/Vision Server, Network server in Morrison and StillwaterV05.1 Daily24hrs Critical Business ProcessAutomated System(s) (Main Computer, Network, PC, Voice/Data Communications, etc) Software Application Name  Frequency Maximum OutageInternet BankingInternet/Vision Server, Network server in Morrison and StillwaterV05.1Daily24hrsInternetMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrsCredit BureauMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrsWiresMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrsTTLMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrsSoftware SupportMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrsOFACMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrsACH/Cash LetterMicrosoft/Internet Explorer Network server in Morrison and StillwaterMicrosoft/Internet ExplorerDaily24hrs2. Please assess the impact of not performing each critical business process beyond the maximum acceptable outage determined previously. Category Specify one or more of the following categories for each critical business process: Member Services, Operations, Financial, Legal/Regulatory, Other. Impact Specify a High, Medium or Low customer service impact rating for each critical business process. Basis Provide the basis (rationale) for the impact rating. Critical Business ProcessCategory/Impact BasisMember Services Oper. Finl.Legal/ RegulatoryData ProcessingHHHMust keep bank in balancePaying/Receiving HHHHCustomers access to fundsACH/Cash LetterHHHHKeep bank in balanceATM/Debit CardHHHHKeep bank in balanceInternet BankingHHHHBank/Customers/ DependentStatements/NoticesOperationalSettle Fed FundsOperationalLoan/DDA/CDAHLLLGenerateSoftware SupportHHLLOperate Bank Temporary Operating Procedure Temporary operating procedure or alternate processing method (e.g., manual processing) that could be used in the short-term to perform the critical business process in the event of a systems outage. Volume Level The minimum level of output or services required to sustain operations for the critical business process (e.g., 150 disbursements per day). Duration Length of time in hours (duration) that the temporary operating procedure could be used to effectively sustain operations (4, 24, 48, 72, etc.). Additional Resources Additional resources required to perform the temporary operating procedure. Critical ProcessTemporary Operating ProcedureVolume LevelDuration (Hours)Additional ResourcesDate ProcessHolds Tickets/ACH/Cash Letter ATM until plan effect 500024Backup for Messages, 3 Extra Paying/Receiving Write/hold tickets until plan is in effect3000243 Supervisors to approve TransactionsACH/Cash LetterRequest Hard copy500024Drivers/Couriers/3 ExtrasInternet BankingNone50024Tech SupportSettle Feds FundsTelephone148Extra EmployeesStatement NoticeNone/Hold40048-72NoneSoftware Support3. Potential revenue would be lost or extra expense incurred if the critical business processes were interrupted for one day, one week or one month: Revenue Critical Business ProcessInterruption for:DayWeekMonthData Processing (Update Accrual)$$$Loan Income Accruals 10,00070,00030,000Service Changes1,50010,50045,500Security Income28,000FF Sold1007003,000New LNA, CDA, DDA2,00014,00060,000Fees/Fines/Penalties Critical Business ProcessInterruption for:DayWeekMonthData Processing $$$Loan Fees1,0007,00030,000Other Fees1401,0004,000Other Income785852,300 Additional Expenses (temporaries, overtime, couriers, all other) Critical Business ProcessInterruption for:DayWeekMonthItem Processing$$$Courier 5003,50015,000OT1,2008,40033,600Technicians/Other Services2,00014,00060,000Not covered by insuranceACH/Cash letter/ ATM/Debit Cards4. Description of restoration procedures that would be necessary to synchronize alternate/ manual processing with automated systems for critical business processes performed in operations: Critical Business Process: Item Processing: Restoration Procedures: PCS will bring PC, server, and teller printers- everything needed for restoration within 24 hours. Imaging and statements can be processed at the branch with the extra NDP 50 Program Directory DPOP has been copied to CD that can be copied to the CSPI PC. CSB has backup network server. Critical Business Process: Paying/Receiving Restoration Procedures: PCS will bring PC/Teller printer or we can use existing equipment at the branch. CSB has backup network server. Critical Business Process: Cash Letter/ACH Restoration Procedures: Service can be restored after PCS installs equipment since we pull these from the internet based program. There is also a digital certificate installed at the branch. CSB has backup network server. CSB has redundant internet access. Critical Business Process: ATM/Debit Cards Restoration Procedures: Service can be restored after PCS installs equipment we pull from an internet based program. CSB has backup network server. CSB has redundant internet access. Critical Business Process: Originating Loans Restoration Procedures: Hand type loans, by using a calculator and typewriter onto paper and the documents were provided by a 3rd party supplier. CSB has backup network server. Critical Business Process: Internet Banking/Internet Restoration Procedures: Service will be restored after PCS brings the equipment. CSB has a backup network server. We have redundant routers and 2 internet providers at CSB-Stillwater and CSB-Morrison. We can revert to dial-up access in case of an emergency. 5. Normal employee (FTE) total for the bank: 23 6. List all equipment necessary for disaster recover. See Appendix H 7. List all forms and materials necessary for disaster recover. See Appendix I and Appendix O 8. List the records or reports necessary to perform the alternate/manual processing for the critical business processes: Description describe the record or report. Storage Location where are they stored. Availability determine if the record or report is normally available in hard copy. DescriptionStorage LocationAvailabilityCritical Business Process: Item Processes/ Paying and Receiving/ ACH/CL/ATM /Debit CardsAll ProceduresBranch/1st National Pawnee BankYesBranchYesBranchYesOfficial Check InventoryP:YesGL Account numbersTrial BalanceYesCustomer Account numbersTrial BalanceYesProof SelectorsBranch9. Special documentation and manuals necessary to perform the alternate/manual critical business processes: Description describe the documentation or manual Storage Location where are they stored. DescriptionStorage LocationCritical Business Process: Item Processing/ Paying and ReceivingCDA ManualStillwater BranchDDA ManualStillwater BranchTeller ManualStillwater Branch 10. Output (e.g., reports, forms, special calculations, etc.) from your departmental alternate manual operating procedures that are critical to other departments: procedures Output DescriptionDependent DepartmentPast Due LoansLoansCash Transaction RequestPaying and Receiving BSA Loan Posting JournalLoansOverdraft ReportAllAccount NumbersAll Account Deposits AllAccount HistoryAll 11. Input (e.g., reports, forms, special calculations) from other departments that is critical for performing operations disaster operating procedures: Department NameInput DescriptionItem Processing TransactionsPaying and receiving Transaction12. Providers that need to be notified in the event of a system outage: See attached list 13. Special procedures should be performed after the systems have been restored: Item Processing: Reconcile statement of conditions, and income and expense reports Comparison of Recovery Strategies CriteriaRecovery Strategy Cold Site Warm SiteReciprocal Agreement Hot SiteSecond Data CenterRecovery time frame53Compatibility of the operating environment43Costs prior to a disaster (e.g., operating costs or subscription fees)31Costs following a disaster (e.g., declaration fees and daily usage fees)31Availability when needed52Proximity to the data center (e.g., ease of transportation of staff and materials)51Ease of the transition51Availability of technical support staff51Familiarity of operating environment to support staff51Capacity to process workload44Growth capability51Protection from an area-wide disaster33Feasibility of testing the strategy52Cost of testing the strategy03 Total Overall ranking42Legend: 5 = Highest, 1 = Lowest 2. Customer Service Business Impact Analysis Questionnaire 1. Critical Business Processes Critical business processes performed by your department. Automated Systems Automated system(s) and other equipment that you currently use to perform each critical business process (e.g., main computer, network, PC, voice/data communications, etc.). Software Application Name Name of the application used to perform each critical business process. Frequency Frequency or cycle of the critical business process (i.e., daily, weekly, monthly, etc.). Maximum Outage Maximum acceptable outage time (in 24 hour increments, 24, 48, 72, 96, 120, etc.) that you could function without the automated system(s) if a disaster or disruption occurred and rendered your system(s) inoperable, before temporary operating procedures are implemented. Critical Business ProcessAutomated System(s) (Main computer, network, PC, voice/data communications, etc.)Software Application NameFrequencyMaximum Outage Opening New AccountsPC or Main computerDeposit ProDaily24Opening CD New AccountPC or Main computerDeposit ProDaily24Checking Chex SystemTelephone or PCInternet-Deluxe Daily24Check OrdersPCMainstreet V2.1.4Daily24Copying IDs Copy MachineDaily242. Restoration procedures that would be necessary for critical business processes performed in CSR Department: Critical Business Process: Generate Deposit Account; Order Checks; Accept TT&L's Restoration Procedures: Restore use of Deposit Pro Restore access to Mainstreet and Deluxe on Demand and entering any new check orders Restore access to Info Bank (Bankers Bank) via the internet 3. Necessary staff to that is required to perform critical business processes: TitleNecessary StaffCritical Business Process:Generating DDA New Accounts1 CSRCheck OrderingCheck ChexsystemsCritical Business Process:TT&L1 CSRCollections 4. Personnel that are cross-trained to restore critical business functions. See appendix B 5. List the specialized equipment necessary to perform the alternate/manual critical business processes: TypeDescriptionQuantityCritical Business Process: Opening Deposit Accounts PC (server connected)PC (standalone)1Laptops (define PC)Laser printer1TypewriterCalculator (w/tape)1Fax machineCopier1Postage meterWork surfaces6. Specialized forms and supplies necessary to perform the alternate/manual critical business processes: TypeDescriptionQuantitySpecialized Forms:New Account FormBusiness FormShazam ApplicationSignature CardPersonal and BusinessDisclosuresFor all accountsSavings Bond Order FormException Hold FormCase by Case Hold FormSafety Deposit Box CardStop Payment FormsSpecialized Supplies:PensNew Account FoldersBinder7. Records or reports necessary to perform the critical business processes. Description describe the record or report. Storage Location where are they stored. Availability determine if the record or report is normally available in hard copy. DescriptionStorage LocationAvailabilityCritical Business Process: Customer Service RepresentativesDDA ManualBranchYesCDA ManualBranchYes8. Special documentation and manuals necessary to perform the alternate/manual critical business processes. DescriptionStorage LocationCritical Business Process: Opening Deposit AccountsCD ManualBranchDeluxe Check OrderBranchMainstreet Check OrderBranchNew Accounts ManualBranch9. Output (e.g., reports, forms, special calculations, etc.) from your departmental operating procedures that is critical to other departments: Output DescriptionDependent DepartmentCritical Business Process: Stop PaymentsItem ProcessingSignature CardsItem Processing10. Special procedures that should be performed after the systems have been restored: Critical Business Process: Item Processing, statement of conditions, and income and expense reports 3. Loan Department Business Impact Analysis Questionnaire Critical Business Processes Critical business processes performed by your department. Automated Systems Automated system(s) and other equipment that you currently use to perform each critical business process (e.g., main computer, network, PC, voice/data communications, etc.). Software Application Name Name of the application used to perform each critical business process. Frequency Frequency or cycle of the critical business process (i.e., daily, weekly, monthly, etc.). Maximum Outage Maximum acceptable outage time (in 24 hour increments, 24, 48, 72, 96, 120, etc.) that you could function without the automated system(s) if a disaster or disruption occurred and rendered your system(s) inoperable, before temporary operating procedures are implemented. Critical Business ProcessAutomated System(s) (Main computer, network, PC, voice/data communications, etc.)Software Application NameFrequencyMaximum OutageOriginating PC, ServerLaser ProDaily1202. Assessment of the impact of not performing each critical business process beyond the maximum acceptable outage determined previously. Category Specify one or more of the following categories for each critical business process: Member Services, Operations, Financial, Legal/Regulatory, Other. Impact Specify a High, Medium or Low customer service impact rating for each critical business process. Basis Provide the basis (rationale) for the impact rating. Critical Business ProcessCategory/Impact BasisMember Services Oper. Finl.Legal/ RegulatoryOriginating LoansMSpeed of how fast the loans could be processed would be reduced 3. For each critical business process, please list the following information: Temporary Operating Procedure Temporary operating procedure or alternate processing method (e.g., manual processing) that could be used in the short-term to perform the critical business process in the event of a systems outage. Volume Level The minimum level of output or services required to sustain operations for the critical business process (e.g., 150 disbursements per day). Duration Length of time in hours (duration) that the temporary operating procedure could be used to effectively sustain operations (4, 24, 48, 72, etc.). Additional Resources Additional resources required to perform the temporary operating procedure. Critical ProcessTemporary Operating ProcedureVolume LevelDuration (Hours)Additional ResourcesOriginating LoansManual processing with paper forms5 per day120Actual forms from ABS4. Systems that have been developed within this department that are considered to be critical and are not supported by the central Information Systems department: ApplicationHardware SystemOperating SystemDatabaseProgramming LanguageSupported by: Name/TitleNone5. Potential revenue that would be lost or extra expense incurred if the critical business processes were interrupted for one day, one week or one month: Revenue Critical Business ProcessInterruption for:DayWeekMonth$$$Originating loans00100,0006. Restoration procedures that would be necessary for critical business processes performed in your department: Critical Business Process: Originating Loans Restoration Procedures: Type loans by hand using a calculator or typewriter on documents that were from a 3rd party supplier. 7. List the necessary staff to perform the alternate/manual critical business processes: TitleNecessary StaffCritical Business Process:Originating Loans1 loan office and 1 assistant to help type loans8. Employees that have been cross-trained to perform the critical business processes in the loan department. Critical Business Process: Originating Loans: Rick, David, Layne, Mary, Chris, and Tessa 9. List the specialized equipment necessary to perform the alternate/manual critical business processes: TypeDescriptionQuantityCritical Business Process: Loan Origination PC (server connected)PC (standalone)Laptops (define PC)Laser printerTypewriterWheel writer 19002Calculator (w/tape)Fax machineCopierPostage meterWork surfaces 10. Specialized forms and supplies necessary to perform the alternate/manual critical business processes: TypeDescriptionQuantitySpecialized Forms:See attachedABS- Commercial, Agriculture, Installment loan formsPromissory Note, Security Agreement, and Mortgage20 each formRecords or reports necessary to perform the alternate/manual processing for the critical business processes: DescriptionStorage LocationAvailabilityCritical Business Process: Loan OriginatingLoan FormsABS- OKCAs needed to be purchased Monday-Friday by going to ABS OKC office12. List the special documentation and manuals necessary to perform the alternate/manual critical business processes: DescriptionStorage LocationNANAOutput DescriptionDependent DepartmentPast Due LoansLoansLoan Account Maintenance AllLoan Posting JournalLoansOutput from your departmental that is critical to other departments. 14. Input from other departments that is critical for performing your departments alternate/manual operating procedures? Department NameInput DescriptionCritical Business Process: Item Processing LoanAccount Maintenance F. Distribution Register The Recovery Plan will be distributed to all current employees at Citizens State Bank. This will serve as a guide to help prepare and inform each employee of the recovery process. Name  Date  SignatureLaci BarrickAdam BrownShannon ConditMary CrossKrissy DearLayne DuncanLinda EysterChris HarrisAshley HouserJill HenleyDavid McSwainJan McSwainRick McSwainWendy OdenwaldTessa PalmataryPallavi PradhanZona QuickCrystal SandersAmy SchafflerMartha SimankMichelle ShiplettPatti SwartWinnifred VculekMarie WillLinda WrightTravis Perry Documentation Inventory The following critical documents are kept on the public drive on the CSB Network. - Vault Cash Morrison - Vault Cash Stillwater - Bankers Bank Reconciliation - Internet Bill Pay Check Log - Expense Check Log - ACH CAS Balancing Worksheet - Travelers Checks - Code Sheets - Procedures - Policies - Regulations - Employee Manual - Department Manuals - Offsite Storage Emergency Operations Center Equipment and Supplies Emergency Operations Center Equipment as follows: Personal computer with proper software to run all operations (Precision, Inter-Banking, E-Mail, Internet, FTP, ACH01.bat and ACH02.bat icons used to transfer to disk) Desk printer Main printer Statement printer Imaging machine Encoder Typewriter Postage machine Voice access computer and software IBM mainframe and server IBM Console CSPI Server Windows Server ATM Machine CDROM 1 Computer with Dynastore to transmit data CDROM 2 Computer with Dynastore and Easy CD Creator to process statements Syntron Shaker Modem Scanner and Computer to scan signature cards Ten-key calculator Bankers Bank fingerprint pad Desks and Chairs Personal Computers Emergency Tellers Equipment as follows: Computer with necessary software Coin counter Currency counter Insight teller machine Ten-key calculator Check encoder Check printer for cashier checks and money orders Fax machine Printer Credit card machine for cash advance Copier machine Telephones For a complete list of the supplies that would be needed in an emergency situation please refer to Appendix O) Office Supply Inventory. Forms Inventory Original paper copies of each of these above forms have been placed in our off-site location (Citizens State Bank in Stillwater). Operations/Bookkeeping Notice Forms Bill Pay Checks and Log Bankers Bank Reconciliation Worksheet ACH CAS Balancing Worksheet ATM Cash Balancing Worksheet ACH Origination Log Wire Information Log Voice Access- Reset PIN # Log Shazam/Debit Card Log Backup Tape Logs Return Not Our Item Slips Forward Not Our Item Slips Mixed Regular Slips Qualified City Regular Return Slips Velocity Remittance Invoice Clear protective envelopes used to encode checks Envelopes Check Adjustment Request (Federal Reserve Bank) Statement Forms Statement Envelopes Tellers Vault Balancing Cash Sheet Coupon Order Forms Balance Teller Cash Report Bond Redemption Manual if Insight is unavailable Deposit Carbon Slips Notice of Delayed Availability Deposit Books Order form for Deluxe Checks Drive-thru envelopes Stop Payment Request New Customer Account Brochure Temporary Checks Loan Envelopes Extension (Deferral Agreement & Disclosure Statement ACH Debit Stop Payment Request Written Statement Under Penalty of Perjury Signature Card (Individuals) Signature Card (Business) CD/IRA Debit/Credit Slips Loan Debit/Credit Slips Savings Debit/Credit Slips DDA Debit/Credit Slips Blank General Ledger Debit/Credit Slips Bankers Bank account 1132 GL Debit/Credit Slips Other Loan Fees account 4190 GL Debit/Credit Slips Collection & Exchange account 4620 GL Debit/Credit Slips Wire Fees account 4640 GL Debit/Credit Slips Credit Application for Loans Cash In and Outs (for each teller and vault) Teller Receipts Money Straps Coin Wrappers Legal size blank mailing envelopes Calendar Travelers Checks Log Cash Cards Log Expense Checks Log Address/Name change forms CTR forms ($3,000.00 or more and $10,000.00 or more) Night drop log Balance Sheet Insurance Policy Inventory Issued By: Union Standard Insurance Group Agent Name: Bradshaw Agency, Inc 4013 NW Expressway, Suite 250 324 S Husband Oklahoma City, Ok 73116 P.O. Box 1717 Stillwater, Ok 74076 405-372-8800 Policy No. CPA 9065733-22 Common Policy (Building and Business Income) Issued By: Continental Western Insurance Co. Agent Name: Bradshaw Agency, Inc 4013 NW Expressway, Suite 250 324 S Husband Oklahoma City, Ok 73116 P.O. Box 1717 Stillwater, Ok 74076 405-372-8800 Policy No. CPA 9041069-23 (Common Policy) CUA 9041067-23 (Commercial Umbrella Policy) WCA 9052551-23 (Workers Compensation and Employees Liability Insurance Policy) Wilshire Insurance Company Agent Name: Westphalen Insurance Services P.O. Box 3328 P.O. Box 21760 Omaha, NE 68103 Oklahoma City, Ok 73156 405-751-0433 800-777-7412 Policy No. CG00013689 (Garage Repossession Liability Insurance)Issued By: Union Standard Insurance Group Agent Name: Bradshaw Agency, Inc 4013 NW Expressway, Suite 250 324 S Husband Oklahoma City, Ok 73116 P.O. Box 1717 Stillwater, Ok 74076 405-372-8800 Policy No. CPA 9065733-21 Common Policy (LLC Building and Business Income) Voyager Indemnity Insurance Company 260 Interstate North Circle NW Atlanta, GA 30339-2111 800-348-0734 Certificate No. RRD18043-0 Authority Reference No. D9166 55 (Rick and Jan McSwain, Location - 701 Mary)Scottsdale Insurance Company Agent Name:Westphalen Insurance Services Home Office: P.O. Box 21760 One Nationwide Plaza-Columbus, Ohio 43215 Oklahoma City, Ok 73156-1760 Administrative Office: 405-751-0433 8877 North Gainey Center Drive 800-777-7412 Scottsdale, Arizona 85258 1-800-423-7675 Policy No. CLS0882714 (Rick and Jan McSwain Trust)Scottsdale Insurance Company Agent Name: Insurisk Excess Surplus Home Office: 1500 Riverfront Drive One Nationwide Plaza-Columbus, Ohio 43215 Little Rock, AR 72203 Administrative Office: 8877 North Gainey Center Drive Scottsdale, Arizona 85258 1-800-423-7675 Policy No. CPS0610210 (Noble County Land and Cattle)Blue Cross and Blue Shield Of Oklahoma 1215 South Boulder P.O. Box 3283 Tulsa, Ok 74102-3283 918-592-9475 Policy No. 08173 (Employee Health Insurance)Guardian Western Regional Office P.O. Box 2454 Spokane, WA 99210-2454 800-459-9401 Policy No. G-402247 (Employee Life Insurance, Dental and Long-Term Disability)Kansas Bankers Surety Company P.O. Box 1654 Topeka, KS 66601 785-228-0000 Internet Banking CoverageKansas Bankers Surety Company P.O. Box 1654 Topeka, KS 66601 785-228-0000 Financial Institution Crime Bond 9270 OK Kansas Bankers Surety Company P.O. Box 1654 Topeka, KS 66601 785-228-0000 Directors, Officers and Employees Indemnity and Bank Lender Liability Policy DL 6010 OK K. Main Computer Hardware Inventory DESCRIPTIONMANUFACTURERSERIAL # (IF AVAILABLE)BRANDVALUE2-Wooden & Fabric Chairs $1,514.004-Armed Chairs (fabric)AllsteelDLRM 92$2,120.003-Armless Chairs (fabric)Sitonit, Inc8132$1,230.00Unarmed Chair (fabric)Cramer Industries$410.002-Five shelf wooden bookcases$3,320.00Wooden typewriter table$219.992-"L" shaped wooden desk$6,100.003-Straight line wooden desk$5,500.00Computer wooden desk$219.994-Long metal folding tables$551.96Fire extinguisherHalon 1211$67.653-Adding machinesSwintec 4600DP$747.00IBM typewriterLexmark$379.99Pitney Bowes postage machine26207$16,815.00NCR encoderTecniflex53-16731374$12,140.002-Wooden credenzas (2 drawer)$2,670.00Computer keyboardSag ElectronicsEN60950$24.99Computer towerSag Electronics100003853$640.00MonitorHitachiCN155$399.00Scan Jet 5PHewlett PackardSG74312098$499.99Tape Recipical Exabyte8551080$1,095.00Compact Disk HolderYamahaCRW4260 tx (426) $89.99Plex 32 PrinterOlympusSa05317$2,999.00Bottom per holder for olymus printer 10790$321.00Dell computer towerDell0932RY$640.00Dell computer towerDell0932RY$640.00Dell computer towerDell90224Dimesion 2100$640.00HP Computer towerHewlett PackardVectra$2,600.00Dell computer towerDell$2,600.00HP Computer towerHewlett PackardPlexwriter Drive$2,600.00HP Computer towerHewlett PackardMemorex Drive$6,000.00Voice AccessFive Star990075351-17A$16,000.0013-Battery backupAPCPower Pacs 350$818.875-Battery backupAPCSmart Ups 1500$4,245.005-Dell Computer keyboardsDellSK-8110$124.95NMB Computer keyboards60291055$24.995-HP Computer keyboardHewlett Packard2B09908103B$124.95Laser Jet printerHewlett PackardUS DK 164752551 printer$2,799.002-Laser Jet printerHewlett Packard1200 series$599.98Unisys printerUnisys9246-7292378-001ccil$10,000.00Laser Jet printerHewlett PackardJPBLM422228150DN$6,500.00Base for printerHewlett PackardC4781AJPHH189626$321.002-HP PrinterHewlett PackardCNB1B108601160$599.98OK1Data109A0054971Microline 393 Plus$299.99Encoder-ImagingUnisys510540040Dec. 2001$275,000.00IBM Main Frame & ServerIBM38821040P Series$120,000.00IBM ConsoleIBM23CN485Info Windo 11353$1,079.993-Dell Computer MonitorsDell151FPbSept. 2003$1,197.006-HP Computer MonitorsHewlett PackardL1520$2,394.00Windows ServerDelllrg tapes$3,500.00Server CSPI Hewlett Packardsm tapes$12,000.00Computer (POD1)HP72$640.00ATM Machine9621MD-10012GY$25,000.00Syntron shaker for encoding items$919.003-Fax ModemU.S. Robotics$423.00SwitchHP Procurve Switch 2512$539.58SwitchNetgearFS116$79.99Switch3CommBaseline 24port$176.95Optical Disk HP 5200ex$1,095.00Modem3Com 56 Kbps Tech$140.00TOTAL$562,437.77 Master Call List Employee  Home # Cellular # Spouse & Work # Notification ChecklistLaci Barrick405-780-7039405-269-1042Adam Brown816-695-3350Shannon Condit405-780-7233405-612-0314Charles 724-2277Mary Cross405-714-2569David 405-714-2568Krissy Dear405-372-7565405-269-2089J.C. Kieth 405-269-2329Layne Duncan405-478-4641405-623-5086Vicki Cell 405-623-5469Linda Eyster580-724-3312405-880-4260Gary 405-743-5110Chris Harris405-834-7864Amy Kubier 405-641-2358Ashley Houser620-515-0168Blake Collier 918-214-2982Jill Henley580-336-4288580-336-8037David McSwain405-880-1039Jan McSwain580-724-3442405-747-4787RickRick McSwain580-724-3442405-747-4154JanWendy Odenwald580-724-9242Tessa Palmatary918-762-2413Pallavi Pradhan405-624-8470405-742-0637Aniket Patankar 405-744-1243Zona Quick580-724-3410John Jones 405-612-4272Crystal Sanders580-724-9248405-612-7484Martin Cell 405-612-7485Amy Schaffler580-724-9138Jason cell 405-612-1815Martha Simank405-372-1921405-612-2119Michelle Shiplett405-624-6307405-612-4865Phil 405-612-4875Patti Swart580-724-2222580-370-1165580-370-1116 TerryWinnifred Vculek580-336-9463Marie Will580-724-3470Bill Cell 405-747-5090Linda Wright918-225-3564918-223-5814GeneTravis Perry405-880-1783 M. Master Vendor List Precision Computer Co. Vision Software and ServerMark Blankespoor Kevin Baema605-362-1260 605-362-1267 (Cell)CSPI Imaging Software and ServerDarla Eppler Tara Grabbemann800-875-3962 96150 CN 573-635-1281Chickasaw T1 Line and Internet ConnectionLatricia Snyder405-533-2111 405-533-2200SBC Telephone and LinesGary800-431-1411 800-234-2355 800-683-0590Unisys Corporation Imaging Server and HardwareGrag Gandy William Allen800-874-8647 405-417-0419 405-660-4448 972-541-8145IBM Corporation Vision ServerTed Thomas800-426-7378 800-656-0833Voice Access Telephone BankingCharles Casey Charles Chia800-992-0304 972-991-0303Red Hawk ATM, Security System, Night Deposit, Vault Door, Safe BoxesLarry Clinton Frank Everett405-787-8444 800-522-2771 405-275-4822Bankers Bank ACH, Wires, TT&L, Cash Letter405-848-8877 800-522-9220Interworks Computer ConsultingBehfar Jahanshahi405-624-3214 405-747-7921 (Cell)Main Street Checks800-482-2468Shazam ATM800-537-5427 800-383-8000Deluxe800-633-3808Federal Reserve800-410-1690 405-270-8568Billie Chrz580-370-0561ScantronKevin Keely800-228-3628Noble County Sheriff580-336-3517State Banking DepartmentCharles Griffith405-521-2782FDICCharles Foster918-622-6164Morrison Fire Department580-724-3535Stillwater Police Department405-372-4172Stillwater Fire Department405-372-0497Kinnunen Sales and Service Generators and Equipment405-743-4400 405-747-8736 PC Software Inventory The PC Software inventory is stored at in the vault at Citizens State Bank in Stillwater. Following is a record of the software: Esker Tun 1st Vision Release 2004 Secondary Test Site Harland Pro Suite February Update 2004 Shazam Resource (2 Update CDs) July Update 2004 CSPI Image Processing CD-ROM 2nd Release 2004 (2 Update CDs) January Update 2004 December Update 2004 1st Vision Release 2004 (2 Catch up CDs) December Payroll Update 2004 February Update 2005 Vision: December Update Loads Alert 12/20/04 Vision: December Update Loads Alert 12/23/04 Vision: December Update Loads Alert 12/24/04 Vision: December Savings Bond File Alert 11/24/04 Vision: RMD Calculator After December Update Alert 12/17/04 Vision: Loan Adjustable Method After December Update Alert 12/17/04 Vision: 1098/1099 Substitute Notice After December Update Alert 12/22/04 Vision: First Vision Release 2004-Stops/Holds/Instructions/Warnings (stp-fix.r) 7-21-04 Vision: Second Vision Release 2004 Remittance Changes Alert Voice Access Update for Vision 2nd Release 2004 Sysinfo.dat Alert 12/7/04 After 2nd Vision Release 2004 January Payroll Internet Patch 2005 to the December Payroll Update 2004 CD-ROM January Software Patch Diskette jan7up.1 1/10/05 January Software Patch Diskette jan25.1 1/27/05 April 19, 2005 Software Patch Error with Teller Cash Reconciliation in InSight Alert 1st Vision Release 2005 Office Supply Inventory List of Supplies Needed for Daily Operations Vendor Blank Computer Paper (4 Boxes) Fentons Ink Pens (1 Box) Fentons Pencils (1 Box) Fentons GL Debit/Credit slips (1 Package) Fentons DDA Debit/Credit slips (1 Package) Fentons Savings Debit/Credit slips (1 Package) Fentons Loan Debit/Credit slips (1 Package) Fentons Internet Bill Pay Checks (1 Package) Moore Forms 3 floppy diskette for ACH and Cash Letter (1 Box) Staples Calendar (1) Fentons Stamps Fentons (For Deposit Only, Closed Account, Insufficient Funds, Do Not Re-Deposit) (1 of each) Highlighters (1 Box) Staples Stapler (4) Staples Staples (4 Boxes) Staples Scotch tape (4 Rolls) Staples Paper clips (4 Boxes) Staples Rubber bands (1 Package) Staples Main printer paper (1 Box) Fentons Optical disks (2) Fentons Backup tapes (1 Box) Fentons Calculators (4) Stillwater Typewriter Telephones (4) Jim Smith White out (1 Box) Staples Ribbons for printer (1 for Each Printer) Staples Adding Machine Paper (1 Box) Staples CDs (1 Box) Staples Pencil Sharpener (1) Staples Printer Cartridges (1 for Each Printer) Fentons Receipt book (1) Fentons Stamps (Address, Cancel Stamp, For Deposit Only, Fentons Renew, Bond, TTL Stamps) (1 of Each) Fentons Sticky Pads (1 Package) Fentons Money straps (1 Box of Each) Fentons Coin wrappers (1 Box of Each) Fentons Currency/Coin bags (10) Block Coin trays (4 of Each) Block Cashier checks and money orders (1 Package) Deluxe Teller Machine Paper (12 Rolls) Fentons Printer (1) Interworks Notices (1 Box) Printed Images Envelopes (4 Boxes of each size) Printed Images Statement Forms (1Box) Versatech Statement Envelopes (1 Box) Printed Images Temporary Checks (1 Package) Deluxe Cash Ins/Cash Outs (1 Package each for 4 tellers) Fentons Personal Computers (4) Interworks Refer to Appendix I) Forms Inventory for a complete list of the critical forms that are needed for the continuation of operations. Off-Site Storage Inventory Box 5 First National Bank Pawnee OK Payroll Software Accounts Payable Software Special Backups before and after Install Year End 1999 Y2K Download (CDA, LNA, DDA) Y2K General Ledger History Download Imaging backup on CDs Box 6A Vision System Box First National Bank Pawnee OK Micro Update for Disk Drives Test tape AIX Toolbox 3780 Plus RS6000/AIX SyncCable+ AIX V 4.3.3 Extended Documentation Server pSeries and KS/6000 Standalone Diagnostics Printer Drivers AIX"! V4.3.3. 5765-C34 Software Suite Test Disk PCS Systems CD Vision 1st Release 2001 July/August Update 2001 Installation Report End-User Non-Disclosure and License Agreement AIX V4 Bonus Pack HP Sure Stone Optical Box 6B Manuals First National Bank Pawnee OK PCI Adapter Placement Reference HP Sure Stone Optical Disk Drive Installation Guide Diagnostic Information for Multiple Bus System System Unit Safety Information Super Stack 3 Baseline 10/100 Switch 24- Port NetUPS SE Uninterruptible Power System 1000-3000 VA AIX Versio 4.3- Quick Beginnings Net Installation Management Guide (AIX) Version 4.3.3 Installation Guide (AIX Version 4.3.3) License Information IBM AIX Quick Installation and Startup Guide AIX Version 4.3.3 Bonus Pack Release Notes 128- Port Asynchronus PCI Adapter-Installation and User Guide Warranty IBM Users Guide- InfoWindow II 3153 ASCII Disp C-Kermit- Communication Software 32X (Max) SCSI-2 CD-Rom Drive- Installation and Users Guide PCI Single-Ended Ultra SCSI Adapter- Installation and Users Guide July/August Update to First Vision Release of 2001 Installation Instruction Box 6C First National Bank Pawnee OK All reports from Conversion Morrison Test Files from Conversion Box 8 A First National Bank Pawnee OK (Keep all backups for IRS 2001 Backup) Vision January Update 2002 Vision backup before and after January Update 2002 Vision February Update 2002 Vision Backup before and after February update Vision 2nd Release 2001 January update to 2nd Release 2001 Vision update before and after January Update 2001 Year End 2001 2001 Step 22 All Files Backup. I gave Year End Backup to Jodi Thompson. We are unable to locate, so we will keep this. Vision Conversion reports/backups and conversion tapes Year End 2000 14. IRS Filling Diskettes December Update 2001 to 2nd Release 2001 Payroll update 2001 May 2002 Update Vision backup before and after May 2002 Update First Release 2002 Secondary database backup First Release 2002 July update 2002 August Update 2002 (8-28-02) Year End Step 23 (12-31-98)- Extra tape that is close to year end 1998 Final Backup Step 14 (1-1-00)- Extra tape that is close to year end 1999 Box 10 Citizens State Bank Vault Stillwater 2002 Year End Procedures 12-31-2002 All Files Backup Before Update and Accrual Step 9 After Batch and Accrual Step 9 YTD Information Step 25 After Year End IRS File Build Step 25 After End of Day Update and GL Adjustments Step 39 After Year End Update Step 44 1-1-03 All Files Backup Before Update and Accrual Step 3 After Update and Accrual Step 9 2-23-03 IRS Tax 2002 Mag Media State Tax Disk SSA Tax Disk IRS Tax Disk 1099 M Journals 2002 Bond Interest Journal 2002 Yearend Payroll 2002 Backups All Files backup Payables before/after interface and year end update 1-3-02 Special Backup Payroll 2002 W2 Info Year End Step 3 1-12-03 All Files Payroll Year End 2002 W2 Info Step 11 Box 1 A This is the box Interworks uses for new computer installs. Citizens State Bank Vault in Stillwater Esker Tun 1st Vision Release 2004 Secondary Test Site Harland Pro Suite February Update 2004 Shazam Resource (2 Update CDs) July Update 2004 CSPI Image Processing CD-ROM 2nd Release 2004 (2 Update CDs) January Update 2004 December Update 2004 1st Vision Release 2004 (2 Catch up CDs) December Payroll Update 2004 February Update 2005 Vision: December Update Loads Alert 12/20/04 Vision: December Update Loads Alert 12/23/04 Vision: December Update Loads Alert 12/24/04 Vision: December Savings Bond File Alert 11/24/04 Vision: RMD Calculator After December Update Alert 12/17/04 Vision: Loan Adjustable Method After December Update Alert 12/17/04 Vision: 1098/1099 Substitute Notice After December Update Alert 12/22/04 Vision: First Vision Release 2004-Stops/Holds/Instructions/Warnings (stp-fix.r) 7-21-04 Vision: Second Vision Release 2004 Remittance Changes Alert Voice Access Update for Vision 2nd Release 2004 Sysinfo.dat Alert 12/7/04 After 2nd Vision Release 2004 January Payroll Internet Patch 2005 to the December Payroll Update 2004 CD-ROM January Software Patch Diskette jan7up.1 1/10/05 January Software Patch Diskette jan25.1 1/27/05 April 19, 2005 Software Patch Error with Teller Cash Reconciliation in InSight Alert 1st Release 2005 Box 15 System Update First National Bank of Pawnee Box 16 First National Bank of Pawnee Year End 2003 & Update 2004 CD & Installation Procedures Year End Procedures 2003 Revised Year End Step 45 All Files Backup (12-31-03) Year End Backup Step 26 (12-31-03) Year End Step 32 All Files Backup Original IRS Files Year End Post Accrual Backup Step 13 (12-31-03) Year End Step 40 All Files Step 12 (1-1-04) 12-31-03 Pre Update Backup Year End Step 4 1-1-04 All Files (12-31-03) Pre Backup Year End Step 9 (12-31-03) 1099-M Miscellaneous Journal W2 1099 Interest Journal 1099-C Journal Interest Paid Notices (Commercial and Agriculture) 1098 Real Estate Journals Exception Journals (All) Payroll Special Backup Year End Contains W2 File 2003 Payroll All Files Backup Year End 2003 Step 10 (1-6-03) Payroll W2 Journal Payroll Year End Procedures All Files Backup Before February Update 2004 Vision Backup Before February Update 2004 Accounts Payable Before February Update 2004 Secondary Database Backup Before February Update 2004 Payroll All Files Backup Before February Update 2004 All Files Backup After February Update 2004 Secondary Database After February Update 2004 Accounts Payable Backup After February Update 2004 Payroll All Files After February Update 2004 Vision Backup After February Update 2004 Box 17 Citizens State Bank in Morrison Year End 2003 Work Papers Loan Work Papers Savings Bond Work Papers Customer Information Work Papers Box 18 First National Bank of Pawnee First Release 2004 (CD-ROM only in Box 1A in Stillwater) All Files Vision Backup After 1st release 6-1-04 Accounts Payable All Files After 1st release 6-1-04 Payroll All Files After 1st release 6-1-04 Volume Backup After 1st release 1st Vision Release CD of 2004 Payroll All Files Before 1st release 6-1-04 Vision All Files Backup Before 1st Vision release 6-1-04 Accounts Payable Before 1st release 6-1-04 Payroll All Files After 1st release 5-21-2004 1st Vision Release CD 2004 Test Site 1st Vision Release Final Catch up CD All Files Backup After 1st vision release 2004 5-21-04 Account Payable After 2004 Final Catch-up CD 5-21-04 Payroll Backup Before 1st Payroll Release 5-21-04 Accounts Payable Before 1st Accounts Release 5-21-04 Volume Backup After 1st release 5-19-04 Backup Secondary Database After 1st release 5-19-04 All Files Backup Before 1st Vision release 5-21-04 Accounts Payable After 1st release 5-12-04 1st Vision Release 2004 5-12-04 A1X5L for Power V5.1 update CDs (2) 5-12-04 Payroll Backup After 1st release 5-12-04 All Files Backup After 1st release 5-12-04 Vision Backup After 1st release 5-12-04 Secondary Database Backup Before 1st release 5-12-04 Vision Backup Before 1st release 5-12-04 Accounts Payable Before 1st release 5-12-04 All Files Backup Before 1st release 5-12-04 Volume Backup Before 1st release 5-12-04 Payroll Backup Before 1st release 5-12-04 Box 19 Citizens State Bank Vault Stillwater July Update 2004 (CD-ROM only in Box 1A in Stillwater) Verification of CD-Rom July Update 2004 Vision Backup Before July Update 2004 Secondary Database Backup Before July Update 2004 All Files Backup Before July Update 2004 Accounts Payable Backup Before July Update 2004 Vision Backup After July Update 2004 Secondary Database Backup After July Update 2004 All Files Backup After July Update 2004 Accounts Payable Backup After July Update 2004 Payroll Backup After July Update 2004 July Update 2004 Vision Installation Instructions 2nd Vision Release 2004 (CD-ROM only in Box 1A in Morrison Vault) Vision Backup Before 2nd Vision Release 2004 Volume Backup Before 2nd Vision Release 2004 Secondary Database Backup ME, QE & YE Before 2nd Vision Release 2004 All Files Backup Before 2nd Vision Release 2004 Accounts Payable All Files Backup Before 2nd Vision Release 2004 Payroll All Files Backup Before 2nd Vision Release 2004 Vision Backup After 2nd Vision Release 2004 Volume Backup After 2nd Vision Release 2004 Secondary Database Backup ME, QE & YE After 2nd Vision Release 2004 All Files Backup After 2nd Vision Release 2004 Accounts Payable All Files Backup After 2nd Vision Release 2004 Payroll All Files Backup After 2nd Vision Release 2004 Verification of CD-ROM 2nd Vision Release 2004 2nd Vision Release 2004 Installation Instructions 2003 Releases and Update CD-ROMs 2nd Vision Release 2003 August Update 2003 March Update 2003 December Update 2003 December Payroll Update 2003 1st Vision Release 2003 (2 Update CDs) July Update 2003 Box 20 Citizens State Bank Vault Stillwater December Update 2004 (CD-ROM only in Box 1A in Stillwater) Verification of CD-ROM December Update 2004 Vision Backup Before December Update 2004 Secondary Database Backup Before December Update 2004 All Files Backup Before December Update 2004 Accounts Payable Backup Before December Update 2004 Payroll Backup Before December Update 2004 Vision Backup After December Update 2004 Secondary Database Backup After December Update 2004 All Files Backup After December Update 2004 Accounts Payable Backup After December Update 2004 Payroll Backup After December Update 2004 2nd Vision Release 2004 December Update Installation Instructions January 2005 Software Patch January Software Patch Installation Instructions 1/10/05 and Downloaded Patch File Diskette jan7up.1 only are in Box 1A in Stillwater All Files Backup Before January Software Patch Vision Backup After January Software Patch January 25, 2005 Software Patch January Software Patch Installation Instructions and Downloaded Patch File Diskette jan25.1 only are in Box 1A in Stillwater All Files Backup Before January 25, 2005 Software Patch Vision Backup After January 25, 2005 Software Patch December Payroll Update 2004 Payroll Only (CD-ROM only in Box 1A in Stillwater) December Payroll Update 2004 CD Installation Instructions Special Payroll Backup Before December Payroll Update and January Internet Patch Payroll All Files Backup Before December Payroll Update and January Internet Patch Payroll All Files Backup After December Payroll Update and January Internet Patch January Payroll Internet Patch 2005 to the December Payroll Update 2004 CD-ROM Installation Instructions and Downloaded Diskette janpay.1 February Update 2005 (CD-ROM only in Box 1A in Stillwater) Verification of CD-ROM February Update 2005 Vision Backup Before February Update 2005 Secondary Database Backup Before February Update 2005 All Files Backup Before February Update 2005 Accounts Payable Backup Before February Update 2005 Payroll Backup Before February Update 2005 Vision Backup After February Update 2005 (Step 24) Secondary Database Backup After February Update 2005 All Files Backup After February Update 2005 (Step 25) Accounts Payable Backup After February Update 2005 (Step 25) Payroll Backup After February Update 2005 (Step 25) Project Release/Update Journal 2nd Vision Release 2005 February Update Installation Instructions Box 21 First National Bank of Pawnee Year End 2004 Year End Procedures 2004 Year End All Files Backup Step 9 Before B&A (12-31-04) Year End All Files Backup Step 13 After B&A (12-31-04) Year End All Files Backup Step 26 After GL Adjustments (12-31-04) Year End All Files Backup Step 31 After Year End IRS Build Update (12-31-04) Year End All Files Backup Step 40 After GL Update (12-31-04) Year End All Files Backup Step 45 After Year End Update (12-31-04) All Files Backup Step 5 Pre-Update B&A (1-1-05) All Files Backup Step 13 After B&A (1-1-05) 1098 Mortgage Interest Statements (Commercial & Agriculture) 1099-Miscellaneous Journal Payroll W-2 Journal 1099 Interest Journals 1099-C Journal 1099-Int Journal-Bonds only 1098 Real Estate Journals Loan Interest Paid Journal Payroll Year End Procedures Accounts Payable Year End Procedures Exception Journals IRS File Build Journal Transmittal Forms Tax Verification Report FIRE Filing Information Returns Electronically Results, Procedures and Passwords State 1099R Summary and Transmittal Publication 1220 All Files Backup After Mag Media with Verification Vision Backup After Mag Media with Verification 2 of 2 Diskettes containing IRS information sent to State 2004 W-2 Mag Media Diskette used to transmit and SSA Mag Media Journal Worksheet with the history deletion and the dates the YE Notices were sent to Optical Box 22 Citizens State Bank Vault Stillwater Year End 2004 Work Papers Savings Bond Work Papers Customer Information Work Papers Loan Work Papers FIRE Filing Information Returns Electronically Results, Procedures and Passwords Transmittal Forms New Transmitter Number Worksheet with the history deletion and the dates the YE Notices were sent to Optical Accounts Payable and Payroll Procedures Year End Procedures 2004 Publication 1220 Mag Media Reporting Booklet Backup tape of CIF Unattached that was sent to optical and deleted CSB Daily Processing Procedures Morrison and Stillwater Box 23 (Clear Tupperware Box) Citizens State Bank in Morrison CSPI Software and Hardware Box 24 Citizens State Bank Vault Stillwater 1st Vision Release 2005 Vision Backup Before 1st Release 2005 Payroll All Files Backup Before 1st Release 2005 Accounts Payable All Files Backup Before 1st Release 2005 Secondary Database (ME, QE, & YE) Backup Before 1st Release 2005 Volume Backup Before 1st Release 2005 All Files Backup Before 1st Release 2005 Vision Backup After 1st Release 2005 Payroll All Files Backup After 1st Release 2005 Accounts Payable All Files Backup After 1st Release 2005 Secondary Database (ME, QE, & YE) Backup After 1st Release 2005 Volume Backup After 1st Release 2005 All Files Backup After 1st Release 2005 Verification of CD-ROM Part 1 of 1st Release 2005 VISION BACKUP AFTER AIX 5L VERSION 5.3 IBM UNIX UPDATE 7/19/05 VOLUME BACKUP AFTER AIX 5L VERSION 5.3 IBM UNIX UPDATE 7/19/05 Box 25 First National Bank of Pawnee IBM UNIX Update 7/19/2005 (AIX 5L Version 5.3) IBM Packing List AIX 5L Version 5.3 Expansion Pack Release Notes AIX 5L Version 5.3 Release Notes AIX Toolbox for Linux Applications CD-ROM AIX Toolbox for Linux Source Code CD-ROM IBM Microcode Update Files and Discovery Tool V1.8.14 Mozilla V1.7.3 Web Browser and Application Suite CD-ROM AIX 5L V5.3 Expansion Pack CD-ROM AIX 5L V5.3 Base Operating System Volume 1-8 CD-ROM AIX V5.3 Documentation CD Volume 1-2 AIX V5.3 Update CD Volume 1-2 AIX 5L Version 5.3 Installation Guide and Reference PCS Systems CD (AIX, Unixware7, Unix 8, Patches, Tools and Drives) Ver.1.2c AIX 5L V5.3 Update CD Volume 1 of 2 AIX 5L V5.3 Update CD Volume 2 of 2 Second copy of Secondary Database Backup (ME, QE, & YE) Before 1st Release 2005 Second copy of Vision Backup Before 1st Release 2005 2ND Copy of VISION BACKUP AFTER AIX 5L V5.3 IBM UNIX UPDATE 7/19/05 2NDCopy of VOLUME BACKUP AFTER AIX 5LV5.3 IBM UNIX UPDATE 7/19/05 CSB Procedures Daily Processing Procedures- Morrison Daily Processing Procedures- Pawnee Daily Processing Procedures- Stillwater Software and Data Files Backup/Retention Schedule The Vision Server daily, Network Server and CSPI Imaging Server backups consists of 10 tapes each. The pre-accrual backup copy is transported to our Stillwater Branch by courier every day while the post-accrual backup is stored in the Morrison Vault. The tapes are returned from the Stillwater branch one per day every ten days. The Network Server and the CSPI Imaging Server tapes are stored offsite in Stillwater. The tapes are returned from the Stillwater branch one per day as needed. The Friday (weekly) pre-accrual tapes for the Vision Server and the Friday backup tapes for the network server and the Thursday (weekly) CSPI Imaging Server will be kept off-site at the Stillwater Branch for one month. The Month-End and Quarter End tapes for the Vision Server will be kept off-site for one year. The Year-End tapes are stored at the First National Bank at Pawnee and are kept for seven years. Additionally, every Saturday all data from the Morrison network server is transferred to the hard drive of the Stillwater Branch network server which give a second recovery option. Logs of all backup tapes are kept both in Morrison and in Stillwater. Telephone Inventory Morrison Intercom # Employee 10 Amy Schaffler 11 Martha Simank 12 Linda Eyster 13 Chris Harris 14 Teller 2 (Michelle Shiplett) 15 Jan McSwain 16 Travis Perry 17 Rick McSwain 18 Teller 4 19 Layne Duncan 20 Patti Swart 21 Winnie Vculek 22 Crystal Sanders 23 Zona Quick 24 Operations 25 Marie Will 26 Teller 1 (Shannon Condit) 27 Mary Cross 28 Linda Wright 29 Pallavi Pradhan 48 Boardroom Stillwater Intercom # Employee 11 Tessa Palmatary 12 David McSwain 13 Mary Cross 14 Rick McSwain 15 Operations 16 Teller 2 17 Teller 1 18 Wendy Odenwald 19 Teller Workroom 20 Teller 3 21 Teller 4 Test Preparation, Checklist and Evaluation Type of TestResponsible PartiesScheduled DateActual DateComments T. Letter from Supplier July 8, 2004 Terry Carpenter Fenton Office Supply P O Box 2257 Stillwater OK 74076 Dear Terry: The purpose of this letter is to assure that you will be able to supply us with equipment and materials that we may need in the event of a disaster. We also need to be assured that we can obtain these items within a few hours of the disaster. I have attached a list of the items we anticipated that we will need. Please respond by signing below. Thank you very much. Sincerely, Jan McSwain, Ph. D. Chairman of the Board Executive Vice President _________ Yes, we can provide these items to you within a few hours. __________________________________ _____________________ Signature Date U. Organizational Chart  SHAPE \* MERGEFORMAT  V. Complete Inventory List of all Equipment and Furniture for Citizens State Bank Including Morrison and Stillwater See the attached list in the Business Continuity Plan. Collections Officer Travis Perry AVP Jennifer Shouse Branch Operations and Sales Manager Wendy Odenwald Vice President Mary Cross Senior Vice President Layne Duncan Part-time Collateral Inspector Dan Barrick Loan Documentation Pallavi Pradham Chris Harris Zona Quick BOARD OF DIRECTORS Chairman Jan McSwain Branch Tellers and Customer Service Representatives Laci Barrick Jill Henley Krissy Dear Tessa Palmatary Senior Vice President, Secondary Information Technology Officer David McSwain Executive Vice President, Information Technology Officer Internal Control Officer and COO Jan McSwain Vice President Linda Wright Teller Supervisor, AVP Patti Swart Morrison Tellers and Customer Service Representative Amy Schaffler Michell Shiplett Shannon Condit Linda Eyster VP, Tertiary IT Officer, Supervisor IS Center Marie Will Information Systems Employees Crystal Sanders Martha Simank Adam Brown 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