аЯрЁБс>ўџ UWўџџџTџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџьЅСq` №ПеbjbjqPqP 4"::еџџџџџџЄііііііі . . . . :  HOьb b b b b b b b nppp9Љ9/ЩN$4PhœR‚эNіb b эNііb b O*** іb іb n*n**іі*b V Е•hј7Ы. ".*b O0HO*SPаS*Sі*8b v *„  ˆb b b эNэN  b b b HO   $ .   .   ііііііџџџџ JOB DESCRIPTION JOB TITLE: SELLING MANAGER DEPARTMENT: SALES IMMEDIATE SUPERVISOR’S JOB TITLE: GENERAL MANAGER SUMMARY OF PRIMARY JOB FUNCTION: Sell the Company’s furniture and accessories; follow up with existing and prospective customers. Use the House Call Program to assist customers in home design. Support policies and procedures plus the customer service and selling philosophies of the company. Serve in a leadership position to ensure that the fundamentals of our business run efficiently. Recruit, train and manage a team of Design professionals according to designated methods and programs. Manage applicable office/warehouse personnel. Maintain comparative sales information for the store as well as for sales staff. Maintain all aspects of the building and its security. TYPICAL DUTIES: Organize store promotion preparation Prep showroom for sales and special events as instructed Direct product and job knowledge training of Design Consultants Oversee Design Consultants in closing sales and saving sales as needed Develop goals and sales plan strategies, enforcing monthly/quarterly sales standards and follow up with under-performers Greet and treat customers with 100% enthusiasm and respect Work closely with delivery department and other support personnel Maintain harmony and teamwork within the Design team Demonstrate and instruct customers in proper use of furniture, fabric and leather protection Suggest coordination ideas and display fabric selections to assist customer with special orders Develop and mentor a strong sales team Write sales tickets as required Explain manufacturer's warranty and return policy Process credit card or take payments in cash or checks Authorize acceptance of checks based on Company policy Enter sales, reserve incoming stock, and look up SKU number in the computer Authorize and input credit memo and voided sales into computer Assist in collection of bad checks Visit customers' homes with Store Designer Open and close store Balance the days business and prepare reports for accounting office as required Make daily bank deposits as required Attend industry educational programs and conferences as required Monitor and enforce the following company programs: Thank-you and follow-up cards, personal 1-31 Boxes, and consistent UP’s tracking Perform other duties as required by supervisor EDUCATION/EXPERIENCE: Business Management training Associate degree preferred. Experience will satisfy degree requirement Experience in a fast-paced retail setting with multi-tasking focus Three years experience in supervision Strong Interpersonal skills Sales training and experience Computer literate Decorating techniques SPECIFIC SKILLS, ABILITIES AND KNOWLEDGE REQUIREMENTS: Exhibit excellent selling techniques and ability Good oral and written communication skills and telephone etiquette Good interpersonal skills Possess and exhibit excellent management and leadership skills Ability to promote enthusiasm within the sales team Ability to accept responsibilities for duties assigned Demonstrate capability of using good judgment and of making rational decisions when necessary Knowledge of basic decorating and color coordinating techniques Functional knowledge of the products that La-Z-Boy sells Ability to use common office equipment Possess basic math skills and ability to responsibly handle money Capable of standing for long periods of time while assisting customers Able to work weekends and holidays as required in a successful retail environment PHYSICAL REQUIREMENTS: Must be able to: 1. Stand for long periods 2. Walk in and around furniture 3. Bend, squat, kneel, sit and recline 4. Push and pull furniture 5. 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