ࡱ> 46123 VbjbjcTcT .>>NU///8g+/.4###T.V.V.V.V.V.V.0M3V.V.##k.p##T.T.r*T+#~D/n|T*@..<.b*33+3+@V.V..3 : Green Cleaning Program Guidance The Five (5) Steps for Development and Implementation of a Facility Specific Green Cleaning Program OGS developed this guidance to assist facilities in developing or fine tuning a Green Cleaning Program (Program). The tasks listed in this guidance are general and voluntary. A facility (school, state agency, etc.) can modify or add tasks as appropriate based on their specific needs. This list provides guidance on: Groundwork; Assessments; Planning; Implementation; and Evaluation. Users can track the progress of individual tasks by noting Not Started (NS), In Progress (IP) or Completed (C) in the Status column, and inserting dates of task completion in the last column. STEP I - Groundwork STATUSTASK No.TASK DESCRIPTIONCOMPLETED DATE1.1Identify key stakeholder groups. Target groups (i.e. administrators, teachers, custodians, students, parents, school nurses, school board and Parent-Teacher Association members) who have an interest in, and will take ownership of, the Program and contribute to its success. The school or state Health and Safety Committees should include representatives of these groups and may be able to help develop or enhance the green cleaning program1.2Identify candidates for the Green CleaningTeam (Team) who will participate in developing and implementing the Program. The Team should be made of representatives from each stakeholder group. Appoint a Team leader to manage and coordinate Team activities and keep the Program on track.1.3Establish stakeholder buy-in and ownership of the Program. Educate stakeholders on the benefits of a Green Cleaning Program and the steps for its implementation. Identify and promote stakeholder contributions to the Program using informational brochures, presentations, newsletters, school board meetings, or any other avenues of communication. Schools may download an informational brochure and the Introduction to Green Cleaning and Green Cleaning Programs literature from the Customizable Templates and Documents section of this website to use for this purpose.1.4Hold a kick off meeting to establish the roles and responsibilities of each Team member and the stakeholder groups they represent. Be open and transparent. Allow Team members and stakeholders to codify and agree on their obligations. Remind them that their roles and responsibilities have a direct impact on making the Program a success.  STEP II - Assessments  Note: Facilities can visit the Customizable Documents and Templates section of this website for several helpful Green Cleaning Program Development Aids (Program Aids). The Program Aids will help support efforts in assessing the facility and creating a comprehensive Program. (See the Program Aids table at the end of this checklist.) STATUSTASK NO.TASK DESCRIPTIONCOMPLETED DATE Collect Facility and Population Information2.1Characterize the facilitys physical layout. Compile the following information: facility square feet broken down by space type (i.e., classrooms, hallways, restrooms, cafeterias); numbers and types of rooms; and total square feet of flooring types (i.e., carpet, resilient, tile, hard flooring). Square footage information is useful in determining the number of custodial resources needed to maintain specific levels of cleanliness. Note: A list of accepted levels of clean (ALCs) often used by the custodial industry can be found in the Custodial Cleaning Level Audit form in the Customizable Documents and Templates section of this website. The levels in the form originate from Custodial Staffing Guidelines for Educational Facilities (Second Edition) published by APPA: the Association of Higher Educational Facilities Officers. This publication outlines a method to determine custodial levels based on levels of cleanliness and facility square feetit can be very helpful in the Assessment process. This resource cannot be provided as a link through this website. A copy of these guidelines may be purchased through the APPA online bookstore.2.2Summarize facility characteristics or qualities that affect the facilitys Green Cleaning Program (i.e., areas with worn flooring/carpets, faulty drains, poor ventilation, and humid areas).2.3Evaluate the effectiveness of building entrance matting. The evaluation can be based on recommendations of the Carpet and Rug Institutes Carpet Maintenance Guidelines. 2.4Characterize occupant populations. Identify numbers of administrative staff, employees, faculty/support staff, custodial staff and students that occupy the building. Also document extracurricular activities and other programs held at the facility outside normal operational hours.2.5Assess cleaning requirements specific to populations with special needs or health considerations.2.6Document the current custodial resources available at the facility. Include full-time and part-time staff. This information, along with information on the facilitys physical layout, can help assess staffing requirements. For additional guidance, use the Custodial Staffing Guidelines for Educational Facilities (Second Edition) published by APPA: The Association of Higher Education Facilities Officers. Note: See task 2.12.7Review any building maintenance complaints as well as positive feedback to identify existing problems or areas of strength.2.8Identify and gather available data on building occupant health and worker safety. Following appropriate protocols to ensure individuals rights to privacy, identify available data on student and faculty health and worker safetynumber of used sick days, nurse office visits due to respiratory illnesses (asthma attacks), and on-the-job injuries and accidents related to chemical use and cleaning activities. STATUSTASK NO.TASK DESCRIPTIONCOMPLETED DATE Establish Custodial Cleaning Product Inventories2.9Conduct a chemical product inventory. Document critical information on products used, including product name and manufacturer, locations stored, expiration dates, quantities, purchase price, last purchase date, purchased as concentrated or ready-to-use mixture, facility intended uses, etc. While compiling the chemical inventory, identify those products that are on the OGS-approved Green Cleaning Products List.2.10Conduct a mechanical cleaning equipment inventory. Examples include vacuums, auto-scrubbers, and burnishers. Document their make and model as well as purchase date, storage location, equipment manuals, accessories, current condition, and repair and maintenance histories. OGS provides a list of vacuum cleaners on the OGS-Approved Green Cleaning Products List.2.11Conduct a non-mechanical equipment inventory. Examples include mops, buckets, spray bottles, brushes, and dust cloths. Include product name and manufacturer, quantities, storage locations, purchase price, etc.  Assess Training2.12Document the current training program. Include the type and format of training provided (DVD, classroom, on-the-job, online training, multilingual) and who provided the training (in house or external).2.13Review training records and list, by custodian, the training provided and when it occurred. Identify custodians needing updated or remedial training to comply with the facilitys training requirements. Refer to the Best Practices section of this website and the OGS Facility Baseline Assessment Form for what information to collect as part of this review. Download the Facility Baseline Assessment Form from Customizable Documents and Templates section of this website2.14Identify training needs. Consider additional training topics or formats not currently provided to custodians that may improve performance, quality, and safety (i.e., chemical handling, equipment use and cleaning procedures). Highlight training needs specific to green cleaning standards. Assess Cleaning Program Policies and Procedures 2.15List existing cleaning policies and procedures. Compare the list with policies and procedures listed on the Best Practices section of this website. Highlight those relevant to green cleaning and document any previous revisions.  2.16Document the frequency of custodial tasks and procedures; Include the type and amount of chemicals used each month. Some custodial tasks may occur at varying frequencies. Note the areas location and whether it is a place of high or low traffic. 2.17Conduct an occupant satisfaction survey. Survey the building stakeholders to determine their current level of satisfaction with custodial services. 2.18Ask custodial staff to provide input on cleaning products, procedures, resource availability, and other topics regarding facility cleaning that may affect development and/or implementation of the Program.2.19Determine the accepted levels of clean (ALCs) required for specific areas of the facility. For example, because of their differences in use, kitchens and nurses offices may require a higher level of cleanliness than stairwells, hallways, or administrative offices. Note: See task 2.1 STEP III - Planning To create a successful Green Cleaning Program, facilities should use the Assessment to: Identify the facilitys existing strengths and areas in need of improvement; Develop the Programs goals and objectives; and Establish measurable benchmarks that assess the goals and objectives. STATUSTASK NO.TASK DESCRIPTIONCOMPLETED DATEPhysical Layout/Components and Populations Served3.1Based on the physical layout of the facility and the population it serves, list the current Programs strengths and areas for improvement that influence occupant health and safety, cleaning quality, and environmental conditions. The Team should compare the information collected during the Assessment with the Best Practices section of this website and the Green Cleaning Program Development Aids. 3.2Develop goals and objectives to address the areas identified for improvement. For example, one physical layout goal may be to: Reduce the amount of dirt and debris entering the facility. Subsequent objectives for this goal are to: Increase the length and numbers of walk-off mats at all main entrances; Modify the care and maintenance of walk-off mats; and Incorporate procedures into the Program for the timely removal of debris and dirt from around entrances.3.3Establish measurable benchmarks that assess the goals and objectives. For example, one physical layout assessment may be to perform a daily inspection of the main entrances of the building during a set time of day and rate the level of cleanliness. Note: Benchmarks must be measurable and tracked over time to show changes in progress. Custodial Cleaning Products3.4Based on the data collected from the custodial cleaning product inventory, assess the facilitys current inventory of cleaning products to determine strengths and areas for improvement that influence health, safety, cleaning quality, and the environment.3.5Develop goals and objectives to address the areas identified for improvement. For example, some cleaning product goals may be to: Use less toxic products; Reduce chemical use and generated waste; and Minimize chemical exposure to building occupants. Subsequent objectives for these goals are to: Transition to using microfiber cloths and mops; Purchase and install automatic chemical dispensing/proportioning systems; Purchase concentrated cleaners; Establish a chemical inventory system; and Purchase and use products from the OGS-approved Green Cleaning Products List.3.6Establish measurable benchmarks that assess the goals and objectives. For example, one cleaning product assessment may be to measure the amount of cleaning products used on a monthly or weekly basis. Tracking this information can determine if products are used at the recommended levels, and will assist in budgeting resources. Note: Benchmarks must be measurable and tracked over time to show changes in progress. 3.7Develop product procedures. Generate protocols for the purchase and use of cleaning products that address the Programs goals and objectives.Training 3.8Based on the data collected from the Assessment, evaluate the facilitys current training program to determine strengths and areas for improvement that influence health, safety, cleaning quality, and the environment.3.9Develop goals and objectives to address the areas identified for improvement. For example, some training program goals may be to: Reduce on-the-job injuries; and Increase the effectiveness and efficiency of custodial staff. Subsequent objectives for these goals are to: Outline green cleaning training requirements for custodial staff; Establish a timetable for completion; Require annual refresher training for; and Document each custodians training record. 3.10Establish measurable benchmarks that assess goals and objectives. For example, one training assessment may be to track each custodians training record to ensure mandatory trainings are completed by the appointed date. Note: Benchmarks must be measurable and tracked over time to show changes in progress. 3.11Document training programs requirements and expectations. This component of the Program should detail the training goals and objectives, resource requirements, and timetables for completion.Cleaning Program Policies and Procedures 3.12Based on data collected from the Assessment, evaluate the current Programs strengths and areas for improvement that influence health, safety, cleaning quality, and the environment. 3.13Develop goals and objectives to address areas identified for improvement: For example, some Program policy and procedure goals may be to:: Increase cleaning effectiveness; and Meet the established levels of cleanliness. Subsequent objectives for these goals are to: Determine if custodial resources are adequate for facility size; Balance workloads and frequency of cleaning tasks to extend the time between major custodial tasks (floor stripping and refinishing); and Assess and incorporate green cleaning best practices into procedures.3.14Establish measurable benchmarks that assess the goals and objectives. For example, one policy and procedure assessment may be to conduct periodic inspections to determine if staff is complying with the Programs policies and procedures. Note: Benchmarks must be measurable and tracked over time to show changes in progress. 3.15Document existing policies and procedures, and develop and write new ones based on areas identified for improvement. This component is the foundation of the Green Cleaning Program and should be based on the green cleaning Best Practices. 3.16Document existing, missing, or inadequate policies that may impact health, safety, cleaning quality, and the environment. 3.17Develop goals and objectives to correct the policy areas identified for improvement: For example, one policy goal may be to: Decrease the spread of illness due to viruses without using harmful chemicals. Subsequent objectives for this goal are to: Routinely clean common areas of contact such as table surfaces, door handles, and computers; Use green cleaning alternatives to harmful disinfectants listed for use on the OGS-approved Green Cleaning Products List; and Educate facility occupants on ways to decrease their risk of illness. 3.18Establish measurable benchmarks that assess the goals and objectives. For example, one policy assessment may be to track and document over time the incident and type of illness to determine if levels have decreased. Note: Benchmarks must be measurable and tracked over time to show changes in progress. Resources/Program Prioritization3.19Identify and document resources needed to fulfill the Programs goals and objectives listed above.3.20Prioritize Programs goals and objectives. List in order the goals and objectives that will produce immediate results and the greatest potential gain, that are the easiest to demonstrate or measure, and are most cost-effective to implement. Remember to consider the resources and budget available to implement the Program. From this prioritized list, the Team can decide which goals and objectives to write in the Program and implement. Finalize Program3.21Compile all the components outlined in the previous steps into a comprehensive Green Cleaning Program written draft.3.22Distribute the Program draft to stakeholders and request feedback.3.23Review stakeholder comments and implement appropriate changes.3.24Submit Program for final approval. It is up to the Team to determine who has the authority to approve the Program. For example, the Team may decide that stakeholders should vote to begin the implementation process, or it could be a measure adopted for approval by the School Board or other governing body.  STEP IV - Implementation STATUSTASK NO.TASK DESCRIPTIONCOMPLETED DATE4.1Present the final Green Cleaning Program to the stakeholders and reinforce the importance of their contribution to the Programs success.4.2Hold Green Cleaning Team meetings regularly to discuss Program progress and issues.4.3Provide timely updates on the Programs progress to stakeholders via scheduled management/school board meetings, organizations involved with the facility, newsletters, websites, or other avenues of communication.4.4Conduct evaluations and inspections of custodial work to insure adherence to the Programs policies and procedures, and solicit feedback from custodial staff.4.5Conduct routine occupant satisfaction surveys to measure Program effectiveness.4.6Conduct cleaning level assessments to determine if accepted levels of clean (ALCs) are being met. Note: See section 2.14.7Provide a system of communication that allows stakeholders to provide the Team with suggestions, questions, or concerns.4.8Document lessons learned (aspects that do not work well and others that do) from implementing the Program. Lessons learned will be helpful for updating and modifying the Program during the evaluation step. 4.9Assess the Programs measurable benchmarks at established intervals to determine if the Program is on track. 4.10Reward stakeholder groups (including custodial staff and building occupants) for their contributions to the Program. Incentives and rewards can be pizza parties, gift certificates, green employee/student of the month awards, or other special privileges. Publicize these incentives and rewards to stakeholders. STEP V - Evaluation STATUSTASK NO.TASK DESCRIPTIONCOMPLETED DATE5.1Measure benchmarks and compare with the Programs goals and objectives.5.2Document accomplishments and challenges, and update stakeholder groups.5.3Regularly identify additional areas of improvements and reassess goals and objectives.5.4Integrate new goals and objectives into the overall Program. Green Cleaning Program Development Aids The table below lists tools found in the Customizable Documents and Templates section of this website that are designed for implementing specific tasks listed in the Green Cleaning Guidance. Guidance Task No.Green Cleaning Program Tools1Informational Brochure and Introduction to Green Cleaning Program2.1 2.17, 2.20Facility Baseline Assessment Form2.9Chemical Inventory Spreadsheet2.10Mechanical Equipment Inventory Spreadsheet2.11Non-Mechanical Equipment Inventory Spreadsheet2.12Training Recordkeeping Spreadsheet2.8Population Health Evaluation Form2.17, 4.5Custodial Housekeeping Survey Form2.19, 4.6Custodial Cleaning Level Audit3.21Green Cleaning Program Outline/ Cleaning Program and Plan Table of Contents4.4Building/Custodial Inspection Report     PAGE   PAGE 1 of  NUMPAGES 11 Version 1.2 March 3, 2009  !%&-.2]ef8 X Z ^ `  緬㡙~vnvf^^^^^h<CJaJhE4CJaJhX!:CJaJhPCJaJhUtCJaJhl7]CJaJhW4h(*CJaJh(*CJaJhT'5>*CJaJh/2 5>*CJaJhW45>*CJaJhg8hg85>*CJaJh.hg85>*CJaJ$ ![   $If]gd&Vl ]gdg8 & Fgdg8$a$gdg8gdg8 $@&a$gd/  , - . 1 2 Q S T h v x E G ŹŹŭyrkrkrkdrkrkrkr] hh? hhci hhX!: hh1h&Vh?5h&VhN5h&Vh15h1h&Vhg85CJaJh&Vhg85h/h&VhcV5CJaJh&Vhci5CJaJh&Vh/5CJaJh&VhT'5CJaJh&VhcV5CJaJhg8hW4hg8CJaJh56,CJaJ$ , uuuu$$Ifa$gd&Vl skd$$Ifl44E% t044 lalf4p yt&V, - . 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