10 Steps to a Flawless Loan Signing - NNA
10 Steps to a Flawless Loan Signing
Laura Biewer NNA Instructor and Notary Signing Agent
Poll Question
Tell us about yourself:
o This is my first NSA Webinar o I have attended 1 previous NSA webinar o I have attended 2 previous NSA webinars o I have attended more than 2 previous NSA
webinars
Objectives
Understand the role of the Notary Signing Agent
Understand who the customer is and what are the customer's expectations
Key steps to managing a loan signing from acceptance to invoicing
? 2012 National Notary Association
Role of the NSA
Notary Skills Loan Signing Skills
Business Skills
? 2012 National Notary Association
Certification
Expectations of NSAs
Communication Promptness
Attention to Detail
Customer Service
Expertise
Professionalism
? 2012 National Notary Association
Poll Question
Tell us more about yourself:
o I am thinking about becoming an NSA o I have decided to become an NSA, but
haven't accepted an assignment yet o I have completed my first few assignments o I have been an NSA for a while now
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