Human Resources Management and Training - unece

[Pages:280]UNITED NATIONS ECONOMIC COMMISSION FOR EUROPE

Human Resources Management and Training

Compilation of good practices in statistical offices

UNITED NATIONS

UNITED NATIONS ECONOMIC COMMISSION FOR EUROPE

Human Resources Management and Training

Compilation of Good Practices in Statistical Offices

United Nations New York and Geneva, 2013

NOTE

The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the Secretariat of the United Nations concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontier or boundaries.

ECE/CES/28

PREFACE

In an era of technological, social and economic change, statistical offices are facing several challenges to further develop their key role as provider of high-quality information on economic, social and environmental phenomena. These include the need to meet both current and future demands of the users of statistics and to develop production processes that increase efficiency of work and reduce costs.

New technologies and new organisational arrangements are fundamental in this respect. This is why the High-Level Group on Modernisation of Statistical Production and Services, established under the auspices of the Conference of European Statisticians, is developing an integrated approach to update production processes and statistical outputs.

In this context, human resources are the most important asset of statistical offices. Appropriate and skilled human resources are essential to ensure the production of high quality statistics and to implement more efficient and effective production processes based on new technologies. Proactive human resources management is essential to achieve the abovementioned change and to allow statistical offices to meet the challenges today and in future. This volume includes 24 papers highlighting good practices in human resources management and training in statistical offices. The papers cover a range of issues from recruitment and retaining of qualified staff and setting up training programmes, to competence mapping and management development. These papers have been presented at seminars and workshops on human resources management and training from 2006 to 2012, organised on the initiative of the Conference of European Statisticians. It is my hope that the Compilation will be useful for the work on human resources in statistical offices in their transition to more efficient and effective working methods.

Mr. Enrico Giovannini Chairman of the Conference of European Statisticians

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CONTENTS

Note............................................................................................................................................................... II Preface .........................................................................................................................................................III Contents........................................................................................................................................................V Acknowledgements ................................................................................................................................... VII

Cross-cutting issues

1. Future Challenges in Human Resources Management and Training in National Statistical Offices...............1 Wouter Jan van Muiswinkel, Statistics Netherlands

2. Strategic Personnel Planning..................................................................................................................... 11 Wouter Jan van Muiswinkel, Statistics Netherlands

3. Strategy Based HR Management in Practice - Experience of Statistics Finland ..........................................21 Hanna B?rlund, Heli Jeskanen-Sundstr?m and Anna-Leena Reinikainen, Statistics Finland

4. Statistical Excellence Through Capability Development and Planning ....................................................... 31 Chris Libreri, Australian Bureau of Statistics

5. Managing Human Resources in a Small Statistical Office...........................................................................39 Blagica Novkovska, State Statistical Office of the Republic of Macedonia

Training

6. E-learning System in STI, Statistics Korea: Achievements and Challenges.................................................53 Kyung ae Park, Statistics Korea

7. Setting up In-house Training: Some Issues to Consider ..............................................................................65 Dag Roll-Hansen, Statistics Norway

8. Training Programme in Statistical Skills ....................................................................................................85 Riikka M?kinen, Statistics Finland

9. Theory and Practice in the Comprehensive Training Programme ............................................................ 101 Imre Dobossy, Eszter Viragh and Gabor Apati, Hungarian Central Statistical Office

10. Towards a European Master in Official Statistics....................................................................................109 Anne Kofoed, Marius Suciu and Marcus Zwick, EUROSTAT

11. Moving from Introduction Towards Integration of New Employees ? Objectives and Methods .............. 117 Ingvild Maanum M?ller, Statistics Norway

12. Management Development ...................................................................................................................125 Martin Lagerstr?m, Statistics Sweden

13. From Competences to Awareness: Management Development ............................................................. 139 Antonio Ottaiano, Federica Navarra, Cecilia Colasanti and Fabrizio Rotundi, National Institute of Statistics of Italy

14. ABS Leadership and Management Charter and the Senior Executive Program ...................................... 163 Chris Libreri, Australian Bureau of Statistics

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Human Resources Menagement

15. Recruiting and Retaining Qualified Staff at Statistics Finland.................................................................169 Elina P??kk?, Statistics Finland

16. Mobility and Knowledge Sharing ........................................................................................................... 187 Marleen Verbruggen and Adrie Ykema, Statistics Netherlands

17. Becoming an Attractive Employer for Future Employees: Some Experiences from Statistics Norway .... 197 Rita Braziunaite, Heidi Torstensen and Jan Byfuglien, Statistics Norway

18. Learning and Development in Challenging Times .................................................................................. 207 Anne Kofoed and Mats Olsson, EUROSTAT

19. A Competence Profile for Staff Supporting the European Statistical System ......................................... 215 Wesley Miles, UK National Statistician's Office Silvio Stoppoloni, National Institute of Statistics of Italy Alexandra Molcuti, National Institute of Statistics of Romania Veronika Radermacher, EUROSTAT Wouter Jan van Muiswinkel, Statistics Netherlands Yolanda Gomez, National Statistics Institute of Spain

20. Why and How to Improve Competence Descriptions and Evaluations in a Statistical Institute? ............. 227 Jan Byfuglien and Beate Johnsen, Statistics Norway

21. Beyond Vocational Training - Competence Management at Statistics Sweden...................................... 233 Crister Haglund, Statistics Sweden

22. Statistics Finland's Personnel Survey.....................................................................................................241 Anne Lahdenper?-Seunavaara, Statistics Finland

23. The Improvement of HR Management by Using Lean............................................................................ 253 Jan Byfuglien, Heidi Torstensen and Anne Trolie, Statistics Norway

24. Methods and Main Results of Staff Migration Motivation Research ....................................................... 261 Eszter Viragh, Hungarian Central Statistical Office

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ACKNOWLEDGEMENTS

In 2010, the Bureau of the Conference of European Statisticians (CES) agreed that a workshop on Human Resources Management and Training (HRMT) in statistical offices should be organised to take place in 2012. The aim of this workshop was to discuss current and upcoming issues for HRMT in statistical offices, and follow-up on issues discussed at previous CES workshops on HRMT. Leading on from this, it was requested by the Bureau that concrete outputs directed towards the creation of a compilation of good practices in HRMT.

At the HRMT workshop in Budapest in September 2012, the participants supported the initiative to produce a compilation of good practices and agreed it should be based on selected papers from the HRMT seminar at the CES plenary session in 2006 and the following HRMT workshops in 2008 (Skopje), 2010 (Geneva) and 2012 (Budapest). The selected papers should be of general relevance and address current and future challenges in both human resources management and in training.

The final selection of 24 papers for the compilation was made by the co-chairs of the 2012 HRMT workshop, Statistics Netherlands and the Central Statistical Office of Poland on basis of the proposals of the participants of the workshop. After the selection of the papers, the authors were contacted and asked to review and update their papers where necessary. The papers have been grouped in three sections in the compilation: cross cutting issues, training, and human resources management, according to the main theme of the papers.

The following authors have provided papers for the compilation:

Australian Bureau of Statistics Chris Libreri

Eurostat Anne Kofoed, Marius Suciu, Marcus Zwick, Mats

Olsson and Veronika Radermacher

Statistics Finland Hanna B?rlund, Heli Jeskanen-Sundstr?m, Anna-Leena Reinikainen, Riikka M?kinen, Elina P??kk? and Anne Lahdenpera-Seunavaara

Hungarian Central Statistical Office Imre Dobossy, Eszter Viragh and Gabor Apati

National Institute of Statistics of Italy Antonio Ottaiano, Federica Navarra, Cecilia

Colasanti, Fabrizio Rotundi and Silvio Stoppoloni

Statistics Korea Kyung ae Park

State Statistical Office of the Republic of Macedonia

Blagica Novkovska

Statistics Netherlands Wouter Jan van Muiswinkel, Marleen

Verbruggen and Adrie Ykeme

Statistics Norway Dag Roll-Hansen, Ingvild Maanum M?ller, Rita Braziunaite, Heidi Torstensen, Beate Johnsen,

Anne Trolie and Jan Byfuglien

National Institute of Statistics of Romania Alexandra Molcuti

National Statistics Institute of Spain Yolanda Gomez

Statistics Sweden Martin Lagerstr?m and Crister Haglund

UK National Statistician's Office Wesley Miles

Wouter Jan van Muiswinkel, Carina Fransen and Ineke Van Der Stoel, Statistics Netherlands, Anna Borowska, the Central Statistical Office of Poland, and Tetyana Kolomiyets and Charlotte Hadden, UNECE, undertook the selection and review of the papers. The compilation was edited and prepared for printing by Tetyana Kolomiyets and Charlotte Hadden, UNECE.

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