Welcome to the Family.

[Pages:44]Client Conversion Guide

Welcome to the Family.

First Interstate Bank is excited to welcome the clients of Idaho Independent Bank.

TABLE OF CONTENTS

Welcome

Welcome to First Interstate Bank

1

Purpose of this Conversion Guide

2

Things to Know About First Interstate Bank

3

Personal Banking

Personal Checking Accounts

5

Personal Savings Accounts

7

Personal Certificates of Deposit and IRAs

8

Personal Loans and Lines of Credit

9

Personal Overdraft Services

10

Personal Credit Cards

11

Important Information

12

Business Banking

Business Checking Accounts

19

Business Savings Accounts and CDs

21

Business Loans and Lines of Credit

23

Business Overdraft Services

23

Business Credit Cards

23

Treasury Solutions and Business Services

25

Important Information

27

More Information

Fee Schedule for Personal and Business

30

Treasury Solutions Fees

34

First Interstate Bank Locations

36

Important Dates and Information

39

Table of Contents | IIB Conversion Guide

Welcome to First Interstate Bank

We're excited to have you as part of the family.

On Monday, June 10, 2019, Idaho Independent Bank (IIB) will become First Interstate Bank, giving you access to 150 branches across Idaho, Montana, Oregon, South Dakota, Washington, and Wyoming. We are delighted to have you as one of our newest clients!

A recognized leader in community banking services, First Interstate is driven by strong corporate values. We are deeply committed to the communities we serve and take great pride in our exceptional personal service, which has been a hallmark of our success. As a First Interstate Bank client, you'll have access to new and innovative financial solutions, including Wealth Management and a credit card with a unique rewards program that features local merchants. Meanwhile, you'll continue to enjoy personalized service from the bankers you've come to know and trust.

In June, your accounts will automatically transfer to First Interstate. We know change can be hard, and it is our goal to make this process as smooth as possible for you. To help you understand how your accounts may change, we are providing you with this conversion guide. If you have questions or concerns, please visit with your local banker or call our Client Contact Center at 1-855-342-3400.

I am excited for the possibilities and opportunities this merger brings as we expand our presence across the state of Idaho. Our talented team of employees remains committed to delivering a premier banking experience, while always keeping you, our client, at the center of all we do. We look forward to getting to know you, and growing together as your trusted financial partner.

Sincerely,

Kevin Riley President and Chief Executive Officer First Interstate BancSystem, Inc.

IIB Conversion Guide | 1

Purpose of this Conversion Guide

This conversion guide has been created especially for our new clients transitioning from Idaho Independent Bank (IIB). To help ease your transition from IIB to First Interstate Bank, you will find important information in this guide regarding: Your new First Interstate Bank accounts. Specific information on the conversion of CDs, loans, checking accounts, savings accounts,

debit cards, and more. Terms and Conditions of your accounts (detailed in the enclosed "Your Deposit

Account" booklet). Additional products and services now available to you as part of the First Interstate family.

What Will Happen to Your Accounts

Your IIB accounts will automatically convert to First Interstate Bank accounts between the close of business on Friday, June 7, 2019 and Sunday, June 9, 2019. In most cases, this change will be automatic--you will not have to do anything. There are some accounts and products for which you will receive additional materials in the mail. These mailings are identified in this guide, so you may anticipate their arrival.

WANT TO CHANGE YOUR ACCOUNT? NO PROBLEM! If you have an IIB checking and/or savings account, a First Interstate Bank checking and/or savings account with similar features has been selected for you. If you would like a different checking and/or savings account than the one we pre-selected, you may change to an account of your choosing starting Monday, June 10, 2019. Simply stop by any First Interstate branch or call our Client Contact Center at 1-855-342-3400 and someone will assist you.

LET'S TALK, PERSON-TO-PERSON

1-855-342-3400

Representatives are available Monday-Friday, 7:30 a.m. to 7 p.m. MST (6:30 a.m. to 6 p.m. PST) and Saturday, 10 a.m. to 2 p.m. MST (9 a.m. to 1 p.m. PST).

2 | IIB Conversion Guide

Things to Know About First Interstate Bank

INTRODUCING FIRST INTERSTATE BANK

Headquartered in Billings, Montana, First Interstate Bank is the principal subsidiary of First Interstate BancSystem, Inc. (NASDAQ: FIBK). Founded in 1968, First Interstate is driven by strong values and a long-term, disciplined perspective that emphasizes our commitment to providing high-quality financial products and services as well as delivering exceptional client service. We are passionate about supporting our communities through socially responsible leadership as well as cultivating a strong and positive corporate culture. For more information, please visit .

REGIONAL REACH

With the addition of IIB, First Interstate proudly serves communities throughout Idaho, Montana, Oregon, South Dakota, Washington, and Wyoming in 150 branch locations.

ACCESSIBLE WHEN AND WHERE YOU NEED US

We offer our clients the option of an in-person consultation with our knowledgeable bankers, as well as the convenience of anytime, anywhere digital access, including Online Banking, Mobile Banking, Mobile Deposit, Account Alerts, and Debit Card Text Alert Fraud Prevention.

For ATM access, First Interstate Bank is part of the MoneyPass? ATM network, which provides our clients with service-charge-free withdrawals at over 32,000 ATM locations across the country.

FIRST INTERSTATE WEALTH MANAGEMENT

As part of the First Interstate family, you now have convenient access to Wealth Management services. At First Interstate Wealth Management, we have the expertise to assist you with both expected issues and the unexpected. We take the time to work personally and comprehensively with our clients, giving you security and peace of mind. No matter what stage of life you're in, our knowledgeable Wealth Advisors are ready to provide guidance. We're proud to serve a wide variety of clients with diverse needs, including:

Individuals Business owners Corporate executives Foundations Nonprofit organizations Municipalities

COMMITTED TO OUR COMMUNITIES

As the charitable affiliate of First Interstate BancSystem, Inc., the First Interstate BancSystem Foundation is funded by and works closely with the Bank. The Foundation's mission is to establish First Interstate Bank as the premier corporate citizen in the communities we serve. Since its inception in 1990, the Foundation has donated over $30 million in financial support to organizations throughout our footprint. In addition, we offer volunteer (time) and gift matching opportunities for our employees to help us strengthen this ethic of giving and, ultimately, our impact.

IIB Conversion Guide | 3

Personal Banking

4 | IIB Conversion Guide

PERSONAL BANKING

Personal Checking Accounts

Overview

The chart below outlines your current IIB checking account and the First Interstate Bank checking account to which it will convert:

YOUR CURRENT IIB CHECKING ACCOUNT

YOUR NEW FIRST INTERSTATE BANK CHECKING ACCOUNT

Freedom Checking Personal Checking

Basic Checking

Moneymaker Checking

Independent Checking

Private Banking Checking

Preferred Checking

Gem Checking

Premier Checking

Basic Idaho Medical Savings (checking)* Premier Idaho Medical Savings (checking)*

Idaho Medical Savings (see page 7)

*Additional information will be mailed separately to clients with an Idaho Medical Savings account or a Health Savings Account. Clients enrolled in Employer Advantage will be converted to First Interstate's Bank at Work Checking product. Please see the next page for details.

You may continue to use your IIB checks until December 31, 2019. After that date, your checks must reflect the First Interstate name and routing number (092901683) in order to process correctly.

UPDATING YOUR ROUTING NUMBER

To ensure your payments are processed properly, we recommend you update your routing number as soon as possible after Monday, June 10, 2019. Here are some tips to get you started:

Order new First Interstate Bank checks that include the First Interstate Bank routing number. To order new checks, simply login to Personal Online Banking to place your order on Monday, June 10, 2019 (if you have previously ordered checks online from Harland Clarke), or contact your local branch after Friday, May 24, 2019. If you have automatic payments taken from your checking account, you will need to update the routing number to 092901683 after Monday, June 10, 2019.

OTHER CHANGES

ROUTING NUMBER

CHECK NUMBER

ACCOUNT NUMBER

Accounts with a zero balance will automatically close after 10 days. If you need an extension of this time frame, please contact your local branch.

Beginning Monday, June 10, 2019, all interestbearing accounts will receive interest monthly.

IIB Conversion Guide | 5

PERSONAL BANKING

Personal Checking Accounts (continued) Features and Benefits

The chart below compares the features and benefits of First Interstate's Personal Checking Accounts:

BASIC CHECKING

Amount needed to open account

Minimum balance required

$100 --

Monthly maintenance fee Interest earned on account

$5/ month Waived when you utilize Direct Deposit (at least 1 per month) or sign up for electronic statements within 30 days of account opening

No

Statements

Debit Card Personal Online Banking

$5/month for paper statements with images; free online statements

Free

Free

REGULAR CHECKING

$100

$500

$9/ month if minimum balance requirement is not maintained

PREFERRED CHECKING $100

MARKET MANAGER CHECKING

$100

$1,500 or $5,000 combined1 deposit daily balance

$13/ month if minimum balance requirement is not maintained Waived for clients 60 years of age or older

$50,000 in combined1 deposit daily balance

$25/ month if minimum balance requirement is not maintained

BANK AT WORK $100 $500

--

No

Yes- variable market rate

Yes- variable rate.

No

3 rate tiers:

Tier I: $0-$9,999.99

Tier II: $10,000$49,999.99

Tier III: $50,000 and more

Statements with imaged

Statements with imaged

Statements with imaged

Statements with imaged

checks or online statements checks or online statements checks or online statements checks or online statements

Free

Free

Free; World Debit

Free

Free

Free

Free

Free

Personal Bill Pay

Personal Mobile Banking Account Alerts Day & Night Teller ATM

Free for the first 20 payments per month; 40? per payment over 20

Free

Free

Free at FIB locations and where you see the MoneyPass logo.

Free for the first 20 payments per month; 40? per payment over 20

Free

Free

Free at FIB locations and where you see the MoneyPass logo.

Free for the first 20 payments per month; 40? per payment over 20

Free

Free

Free at FIB locations and where you see the MoneyPass logo.

Free for the first 20 payments per month; 40? per payment over 20

Free

Free

Free at FIB locations and where you see the MoneyPass logo. Four (4) free non-First Interstate ATM or MoneyPass transactions per month.

Free for the first 20 payments per month; 40? per payment over 20

Free

Free

Free at FIB locations and where you see the MoneyPass logo.

Safe Deposit Box Discount Interest Rate Bonus

None

--

FirstRewards?

--

Checks

Price varies by style

$5

--

2,000 points when opened with account * Price varies by style

Overdraft Protection Services

Requirements

Available with $24 annual fee (waived for the first year); transfer fees apply

--

Available; transfer fees apply

--

$5

.10% on CDs termed > 2 years

3,000 points when opened with account *

Free standard checks or $5 discount on all other styles

Available; transfer fees apply

$5

.10% on CDs termed > 2 years

5,000 points when opened with account *

Free standard checks or $5 discount on all other styles

Available; transfer fees apply

$5

--

2,000 points when opened with account * Price varies by style

Available; transfer fees apply

--

--

Employer must be

affiliated with our

Bank at Work program

(Employer Advantage)

1 To calculate your combined balance, we will add the current balances of your other First Interstate Bank deposit accounts (checking, savings, CDs, and IRAs) as of the business day preceding the last day of each statement cycle.

* Subject to credit approval; points are not awarded on accounts new to First Interstate through bank acquisitions.

6 | IIB Conversion Guide

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