Aesop Phone System Instructions for Phone Employees …
When you call Aesop
ToRevieworChangeyourPersonal Information,Press
? Torevieworchangetherecordingofyour
nameandtitle,Press ? TochangeyourPinnumber,Press ? Tochangeyourphonenumber,Press
? Toreturntothepreviousmenu,Press*
SpecialThingstoNote
? IfAesoppromptsyou,youwillneedto makeavoicerecording.Thisshouldonly beyourNameandTitle: 1. Name(FirstandLastName) 2. Title(GradeLeveland/orSubjectMatter)
? Youcancreateanabsenceuptoone monthinadvanceonthephone.
? Inthereviewmenu,ifasubstitutehas acceptedyourabsenceAesopwillreadoff hisorhername.
? Ifyouworkatmultipleschoollocations pleaserefertotheEmployeeWebguide fordetailedinstructions.
L Pressingthestarkey(`*')willalwaystakeyouback onemenulevelanywhereinthephonesystem.
1.800.942.3767
AesopPhoneMenuataGlance
ChangeNamerecording ChangePinnumber ChangePhonenumber
HearAgain CancelAssignment
HearAgain CancelAbsence Listentonextabsence
1. SelectStartDate 2. EnterNumberofDays 3. EnterStartandEndTimes 4. SelectAbsenceReason 5. ConfirmAbsenceDetails 6. EnterMultipleDays 7. SaveYourAbsence
RevieworChange PersonalInformation
ToReviewor CancelaSpecific
Absence
ToRevieworCancel YourUpcoming Absences
ToCheck Entitlement Balances
ToCreatean Absence
MainMenu
PhoneSystem Instructionsfor
Employees
1.800.942.3767
Learnhowto:
Createabsencesbyphone ReviewUpcomingAbsences Personalizethephonesystem
Aesop
WhenyoucallAesop
1. Dial1.800.942.3767 2. EnteryourIDnumber followedbythe
poundkey(`#') 3. EnteryourPINnumber followedbythe
poundkey(`#')
ToCreateanAbsence,Press1
1.SelecttheStartDate
Toenteranabsencefor: ? TODAY,Press ? Tomorrow,Press ? AnotherDay,Press ? Monday,Press
>Ifoption isselectedthenAesopwillprompt youtoentertheDAYOFMONTHfollowedbythe poundkey(`#').
2.Enterthenumberofdays
3.EntertheStartandEndtimes
? ForaFullDay,Press ? ForaHalfDayintheMorning,Press ? ForaHalfDayintheAfternoon,Press ? ForSpecificStart/EndTimes,Press
? Ifoption isselectedthenAesopwillprompt youtoentertimein"hh:mm"formatandthechoice ofAMorPM.
Forexample:8:00AM a.Enter"800"followedbythepoundkey(`#')
b.Press forAMorPress forPM
Aesop
WhenyoucallAesop
4.SelectAbsenceReason
5.Confirmabsenceinformation
? Ifcorrect,Press ? Toreenter,Press ? Tocancel,Press
6.Ifamultipledayabsence
c6.FEontreartmheudlatiypolfemdoanythafboslleownceedbythe
1. pEnotuenrdthsiegnda(`y#o')fmonthfollowedbythe
dpAoeusnodpswigilnla(`s#k')thefollowing:
2? .IfAtehseodpewtailillsasakreththeefoslalomweinags:previousdate,
?PrIefstshendetailsarethesameastheprevious
? ? ??
dTTTTaooootccccehhhh,aaaaPnnnnreggggseeeessasa oollllmmooffeettoohhffeettddhheeeettddaaeeiillssttaa,,iiPPllssrr,,eePPssssrreep sssso
7.Saveyourabsence
1. Ifyoucandecidewhetherasubisneeded: ? Ifyourabsencerequiresasub,
Press ? Ifyourabsencedoesnotrequireasub,
Press 2. Ifyoucanassignasubstitute: ? Ifyouwanttoselectaspecificsubto assigntotheabsence,Press ?Itisyourresponsibilitytocontactthesubto seeiftheyarewillingtoacceptthisabsence PRIORtoassigning. ? Ifyouwantme(Aesop)tofindasub, Press
?ifoption isselectedyouwillneedtoenterthe sub'sfull10digitphonenumber.
1.800.942.3767
WhenyoucallAesop
Whenyouhavesuccessfullycreatedan
L assignmentAesopwillplaybackthe confirmationnumber.
ToCheckEntitlementBalances,Press
Aesopwillplaybackyourentitlement balances.
ToRevieworCancelYourUpcoming Absences,Press
? Toreviewyourabsencesforthenext30 days,Press
? ToreturntotheMainMenu,Press*
Aesopwillreadoffallabsencedetails: ? Tohearthisagain,Press ? Tocancelthisabsence,Press ? Tolistentothenextabsence,Press ? ToreturntotheMainMenu,Press
ToRevieworCancelaSpecific Absence,Press
Entertheconfirmationnumberfollowedbythe poundkey(`#').
Aesopwillreadofftheabsencedetails: ? ToHearagain,Press ? Tocancelthisabsence,Press ? Toreturntopreviousmenu,Press
Available 24/7
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