RESUME



Mohammed Jirari, Ph.D.

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6418 Dorset Lane, Solon, OH 44139 E-mail: mjirari@cs.kent.edu

Tel: (216)773-7997 Citizenship: US

Background

Solutions-focused, team oriented IT Director with 17 years of broad-based management and technical experience. Successfully managed and led large IT teams within a top 10 healthcare organization. Proven ability to mentor, guide and lead by example to align departments’ objectives with the overall IT strategy to meet the business needs. Ability to analyze organization's infrastructure and critical business support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability, efficiency and productivity while reducing cost based on robust architecture frameworks. Hold Ph.D. in Computer Science with great verbal and writing communication skills.

Areas of Expertise

• End-to-End application/project management • Project planning/execution

• Strategic planning/management • System Reengineering

• Process design/redesign • Business Process management

• Enterprise Resource Planning • Total quality management

( Software development lifecycle • Business Intelligence

• Cross functional team leadership • Multi-site, multi-project operations

• Problem solving and decision making • Negotiation, persuasion and communication

• Six Sigma DMAIC methodology: Define, Measure, Analyze, Improve, and Control.

• Enterprise Architecture (application, infrastructure and data)

Work Experience

Director of Application Technology & PMO, PSC Metals, Inc., Mayfield Heights, OH, August 2014 – Present

* Provide leadership and supervision to the group that is responsible for developing and implementing information technology initiatives.

* Provide an effective liaison between the business departments, the IT Steering Committee and the information technology services department, as well as, external vendors providing IT related services.

* Evaluate business objectives that require new systems or enhancements to existing systems

* Actively participate in all stages of project/product development (SDLC) and testing (STLC) life cycle.

* Oversee the use of Waterfall and/or Agile software development methodologies

* Support project initiatives, including identifying and analyzing preliminary business needs, budget considerations, time and resource estimates, defining the project scope and objectives, and getting business user sign-off

* Create, refine, and enforce a structured process for design, development, testing, and deployment of all corporate systems

* Actively influence an integrated approach to project management with Security, Application Development and Infrastructure Support teams

* Act as the key liaison across all functional areas, including business units, information technology and outside vendors

* Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics

* Participate in departmental strategic and budgetary planning processes; prepare and administer work unit operating budget

* Apprise senior IT management and the IT Steering Committee of project status, issues and concerns

* Serves as a member of the Senior IT leadership team to improve the overall quality of processes and tools within the organization

Director of Information Technology, Cleveland Municipal Court, Cleveland, OH, May 2013-August 2014

• Provide leadership, vision, and management to the IT department.

• Work with the Judges, Clerk of Court, and staff to assess and respond to the court's IT needs.

• Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.

• Manage IT budget and expenditures to be aligned with future forecasted vision of the Court.

• Formalize IT policies, standards and procedures to reflect new trends in technologies

• Provide day-to-day supervision, mentor, coach, conduct performance appraisals, and delegate work assignments for all IT personnel.

• Serve and chair on planning, governance and policy-making committees.

• Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.

• Serve as the primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions, Systems Operations and Maintenance.

• Maintain the integrity, security, privacy and continual operation of the IT network and the Court's information systems.

• Produces detailed time line for each application release and implements effective project control by monitoring the progress of the software release and reporting the status.

Technical Consultant, Executive Tekzone Inc., Solon, OH, February 2012-May 2013

• Provide overall direction, guidance and definition of the enterprise architecture to effectively support corporate business strategy.

• Provide programming enhancements through removal of inefficiencies in different plant robotic check stations programs.

• Responsible for overall management and planning of the major Information Technology (IT) architectural domains (applications, data, infrastructure).

• Accountable for establishing the Enterprise Architecture vision and championing efforts to reach that goal state.

IT Services Manager, Aetna/Health Data Management Solutions, Beachwood, OH, February 2007-February 2012

( Manage the IT team, including associate recruiting, development, training, mentoring, coaching and performance management.

( Manage information technology infrastructure, architecture, systems, networks, software and resources across multiple platforms

( Use performance management and business intelligence together utilizing planning, consolidation, operational analytic applications, reporting, and data integration.

( Established architecture standards and best practices within the company and ensuring compliance.

( Develop annual IT budget; monitor expenditures for appropriate levels and cash flow; approve budget expenditures on an ongoing basis. Review contracts, grants, budgets and other items to assist in evaluating implementing and supporting appropriate technologies.

( Lead evaluation, recommendation and deployment of new solution platforms into the framework.

( Lead the building of business plans, standards, processes, and procedures within IT and across other departments in the organization.

( Ensure department goals are supported and met, while ensuring department is providing prompt, efficient customer service within the established SLA

( Ensure help desk call response, desktop support service delivery, and customer satisfaction that meet or exceed published service levels

( Provide quality control to the Asset Management database by reviewing and analyzing reports, identifying and resolving life-cycle events and discrepancies

( Serve as the single point of contact for all reporting to meet all corporate obligations, while maximizing the savings to be realized by accurate and timely asset information.

Adjunct Faculty, Cleveland State University, Cleveland, OH August 2009-Present

Courses taught:

• Introduction to Programming

• Data Structures and Algorithms

• Fundamentals of Systems Development

• Internet/Web-Based Programming

• Visualization

Assistant Administrator, Informatics Department, Cleveland Clinic Foundation, Cleveland, OH, February 2006-February 2007

( Provide support in the technical and operational activities of the Informatics group across the Cleveland Clinic Health System while developing and upholding compliance to the standards and policies of the Clinic.

( Advised the executive leadership on the use of commercially available Warehouse Management Software as it was affordable, easy to install and maintain versus in-house development.

( Develop proposals and manage medium- to large-scale projects that require providing technical advice to executive management.

( Managed critical enterprise and middleware assets.

( Develop, plan and coordinate new facility setup and training for clinical and non-clinical hospital staff on equipment and applications.

( Assist with the organizational and management of operational, business and technical activities while simplifying processes and increasing efficiency and throughput.

( Negotiate with large vendors providing services to the Cleveland Clinic Health System.

( Manage operational activities of assigned personnel within the Informatics Department.

( Advised the executive leadership on needed organizational changes to achieve higher SLAs while reducing cost.

( Assist with the development and administration of operating budgets.

Technical Consultant, Miratek Corp., Kent, OH, May 2002-February 2006

• Technical auditor of System Development Processes for manufacturing clients:

* Improving on the Engineering Charge Notice (ECN) for GM auto parts.

* Process refinement of All For One universal remote controls manufacturing.

• Use planning, development, implementation and maintenance of new software to process data accurately, minimize errors and meet specifications.

• Developed Web applications using markup languages such as D/HTML, XML, and CSS3. Also added sophisticated interactivity to web sites using scripting languages such as JavaScript, Ajax and jQuery.

Graduate Assistant, Kent State University, Kent, OH, August 2000-December 2005

• Taught undergraduate classes in Computer Sciences, including running Lab sessions and grading.

• Maintain records of students’ performances in tests, homeworks and quizzes.

District Manager, Beeper Boutique Inc., Beaumont, TX, August 1996-July 2000

• Supervise Southeast Texas and Western Louisiana stores and employees.

• Maintain accurate records of customer/employee files and product inventory.

Education

Kent State University, Kent, OH

• Ph.D. in Computer Science, August 2008.

• Areas of specialization: Medical Image Processing, Pattern Recognition, Computer Aided Diagnosis/Detection.

• Courses taught as a Teaching Assistant: Introduction to Computer Science, Introduction to Object Oriented Programming, Computer Organization & Assembly Language and Data Structures.

• Publications:

“Computer Aided System For Detecting Masses In Mammograms” thesis dissertation, May 2008.

“A Computer Aided Detection System for Digital Mammograms based on Radial Basis Functions and Feature Extraction Techniques” presented at the 27th Annual International Conference of the IEEE Engineering in Medicine and Biology Society, Shanghai, China, September 3, 2005.

“A Computer Aided Detection System for Mammograms based on Asymmetry and Feature Extraction Techniques” presented at The Fifth IASTED International Conference on Visualization, Imaging, & Image Processing, Benidorm, Spain, September 9, 2005.

Lamar University, Beaumont, TX

• M.S. in Computer Science, August 1999.

• Areas of specialization: Neural Networks, Fuzzy Logic.

• Thesis Title: "Truck Backer-Upper Controller using Radial-Basis Functions."

Edinboro University of Pennsylvania, Edinboro, PA

• B.S. in Computer Science with a minor in Mathematics, May 1993.

• Magna Cum Laude Honors Graduation.

Computer Systems/Languages

( Operating Systems: MS-DOS, Windows 3.X,95/98/2000/ME/XP/07, UNIX, Linux, Red Hat, FreeBSD and MAC OSX.

( Languages: C, C++, HTML, COBOL, JavaScript, FORTRAN, Pascal, Perl, PHP, Java, PHP, eclipse, C#, , J2EE, SAS and Basic.

( Applications: MS Visual Studio, MS FrontPage, Borland C++ builder, Matlab, IDL, Briefcase, MS Office/Project, Futrix.

( Business Systems: Multiple Picture Archiving and Communication Systems (PACS), Hospital Information Systems (HIS), and Radiology Information Systems (RIS), Enterprise Resource Planning (ERP).

Personal

( Foreign Languages: Fluent, orally and in writing, in English, French, Arabic, and several regional dialects of Arabic.

( Citizenship: Naturalized US Citizen.

Honors/Activities

• Member of Association of Computing Machinery.

• Member of Upsilon Pi Epsilon (honor society for scholarship and professionalism in the Computing Sciences).

• Member of Alpha Chi National Upper Classmen Honor Society.

• Member of Phi Eta Sigma National Freshmen Honor Society.[pic][pic][pic]

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