The B2B Marketing Guide - Kissmetrics

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The B2B Marketing Guide

In a recent study conducted by Google, over 600 B2B marketing professionals were surveyed and were asked about their marketing strategy for 2011. This survey assessed how these marketers planned to spend their marketing budget, the challenges they faced, how they analyzed ROI and the overall effectiveness of marketing programs. What follows are some key findings from that survey.

2011 edition

1. How did B2B marketers allocate their marketing budget in 2010?

62%

traditional marketing methods

(trade shows, magazines, direct mail, etc.)

34% digital marketing methods

(social media, SEO, email marketing)

breakdown of traditional marketing methods

(as a percentage of the total marketing budget)

0%

10%

20%

30%

40%

4% - other

breakdown of digital marketing methods

(as a percentage of the total marketing budget)

50%

25%

20%

15%

10%

5%

0%

28% events/trade shows

8% email marketing

13% magazines/publications

5% online content

9% direct mail

5% seo (search engine optimization)

7% sponsorships

5% sem (search engine marketing)

3% television

4% display ads

1% outdoor marketing 1% radio

28% of marketing budgets are earmarked for events and trade shows

3% social media 3% online video

1% mobile

2. Where do B2B marketers anticipate budget increases for 2011?

34%

of marketers who were already marketing through digital channels planned to increase their digital budgets in 2011.

41%

of marketers surveyed expected a budget increase in 2011. And out of that group, the average anticipated budget increase was 21 percent.

50%

These percentages reflect the average anticipated increase (of those surveyed) in the

43%

budget allocation for each marketing channel.

40%

40% 38% 38%

35% 35%

30%

23% 22% 21%

20%

10%

0% online content

social media

online video

email marketing

other

mobile

seo

sem

display

ads

3. Most effective media channels.

top 10 most effective media channels

search engines

visiting websites

using email

online content

podcasts, webcasts

online video

social media

mobile

events,

magazines,

trade shows publications

8 out of the top 10 most effective marketing channels are digital.

4. Biggest challenges for 2011.

limited budget

limited staffing

insufficient roi analysis

40%

of companies are concerned they do not have enough budget to fund their plans and deliver on goals.

39%

of B2B marketers believe they will not have enough people to execute planned marketing efforts.

31%

of marketers indicate that insufficient ROI analysis is one of their biggest challenges.

67%

of marketers indicate that revenue, lead quality, or lead volume is the most important metric for digital efforts.

5. Predictions for the future.

trade shows will remain important

85%

of marketers invested in event marketing in 2010.

search is still #1 for reaching b2b audiences

81%

of the B2B marketers surveyed believe their audiences are using search engines for work purposes, and they agree that search marketing is the most effective digital channel to reach them.

85%

of B2B marketers said that SEM was effective for gaining new leads. SEM was ranked as the number one channel for gaining new leads.

expect a renewed focus on the customer

62%

of B2B marketers agree that since the economic downturn, customer loyalty has declined.

28% of that group plan to increase those investments in 2011.

email marketing a top digital priority

Approximately one-third of these marketers are planning to increase their email budgets in 2011.

eagerness to test new approaches

69% of marketers intend to try out new digital tactics in 2011.

87%

of marketers invest in customer retention.

Two-thirds of marketers say that customer retention is where the majority of their marketing dollars will go in 2011.

social media emerging into b2b mainstream

+

42%

of marketers believe that social connections have a positive impact on the brand or brand sales.

16%

of marketers plan to try using social media as a marketing channel for the first time.

38%

of marketers plan to increase their social media budget in 2011.

40%

of B2B marketers believe their audiences frequently use social media for business purposes.

mobile and online video expected to surge

40%

of those already using mobile as a

marketing channel anticipate positive

growth in 2011.

12%

of marketers intended to

incorporate mobile into their

marketing plans for the first time.

48%

of B2B marketers believe that online video initiatives have a strong positive impact on their company's brand and sales.

35%

of B2B marketers already using online video will increase their video budgets for 2011.

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