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[Pages:26]MOBILE BUSINESS INSURANCE

Product Disclosure Statement and Policy Wording

Contents

Welcome to AAMI Mobile Business Insurance

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Who is the insurer?

3

How to contact us

3

About your insurance policy

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About this Product Disclosure Statement and Policy Wording

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Part 1: Your rights and responsibilities

6

Part 2: Information for some policyholders

14

Part 3: Mobile Business Insurance Policy Coverage

19

Important information

19

General policy conditions

19

General claims conditions

22

General exclusions

27

General definitions

31

Policy Section 1: Public and products liability

37

Policy section 2: Professional indemnity

66

Policy section 3: Portable and valuable items

80

Policy section 4: Tax probe

93

Policy Section 5: Commercial Motor

107

Part 1 ? Loss or damage to your vehicle

109

Extra Covers

111

Additional Benefits

121

How we settle a claim under Part 1

127

Partial loss ? Your choice of repairer (and our parts policy)

129

Part 2 ? Legal liability

132

Additional Benefits

136

How we settle a claim under Part 2

141

Part 4: Privacy statement

162

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Welcome to AAMI Mobile Business Insurance

Thank you for considering AAMI Mobile Business Insurance direct. You've probably been dealing direct for your home or car insurance, so it makes sense to do the same for your business insurance. AAMI Business Insurance specialises in providing direct insurance solutions to small businesses in Australia. AAMI Business Insurance offers: ? the option to pay by the month; ? the option to customise cover; ? hassle-free claims lodgement; ? plain language policy documentation. AAMI Business Insurance is part of the Suncorp Group of companies.

Who is the insurer?

AAI Limited ABN 48 005 297 807 trading as AAMI Business Insurance is the insurer and issuer of this product.

How to contact us

You may contact us by: ? Phone us on: 13 22 44 ? to lodge or discuss a claim on 13 22 44 ? By email: businessinsurance@.au ? our website on .au

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About your insurance policy

Your policy is a legal contract between you and us. The contract is based on the information you gave us when you applied for the insurance and any subsequent information which you have supplied. Your policy is made up of the Product Disclosure Statement (PDS) and Policy Wording, any Supplementary PDS (SPDS) we may send you, any endorsements and the policy schedule. You should read all these documents together to tell you what we cover, what we exclude, what we pay to settle claims and other important information. We will provide cover under those Policy sections shown on the policy schedule and for those Optional insurances shown on the policy schedule for the period of insurance. The commencement date and expiry date of the period insurance is shown on your policy schedule. You must pay the premium by the due date and comply with all of the policy conditions. The General policy conditions listed on pages 19 to 22, General claims conditions listed on pages 22 to 27 and General exclusions listed on pages 27 to 30 apply to the whole policy. Unless otherwise expressly stated these apply to each of the Policy sections, including any Extra covers, Additional benefits or Optional insurances in those Policy sections. Specific conditions, definitions and exclusions also apply to individual Policy sections and any Extra covers, Additional benefits or Optional insurances in those Policy sections. Some of the words used in this PDS have a special defined meaning. These words are in bold in this PDS and Policy Wording. Most of the words we have defined are listed in the General definitions on pages 31 to 36 or the Definitions of the applicable Policy section. The words may appear without bold type in endorsements.

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About this Product Disclosure Statement and Policy Wording

We are required to give you a PDS if you are insuring vehicles (not exceeding 2 tonnes) under Policy section 5: Commercial motor and you are: ? an individual; or ? a small business, having:

?? in the case of a non-manufacturing business, less than 20 employees; or ?? in the case of a manufacturing business, less than 100 employees. This PDS and Policy Wording has 3 parts: ? Part 1 contains information about your rights and responsibilities, including how to contact us if you have a complaint. Part A applies to all Policy sections and should be read by all persons who take out this insurance. ? Part 2 contains information that only applies to persons insuring vehicles (not exceeding 2 tonnes) under Policy section 5: Commercial motor. ? Part 3 contains your AAMI Mobile Business Policy Coverage. It applies to all persons who take out this insurance. ? Part 4 contains the Privacy Statement. To understand the terms and conditions of your policy you must read all parts of the PDS and Policy Wording.

Communicating with you electronically

We may agree to send your policy documents and policy related communications electronically. This will be by email and/or other types of electronic communication methods. Policy documents and policy communications will be provided to you in this way until you tell us otherwise or we tell you it is no longer suitable. If we agree to communicate with you electronically, you will need to provide us with your current email address and your Australian mobile phone number. You must contact us if any of these contact details change. Each electronic communication will be deemed to be received by you at the time it leaves our information system.

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Part 1: Your rights and responsibilities

This part of the PDS and Policy Wording applies to all Policy sections described in Part 3 of your PDS and Policy Wording. All policyholders need to read this Part 1.

Your duty of disclosure

Before you enter into an insurance contract, you have a duty to tell us anything that you know, or could reasonably be expected to know, may affect our decision to insure you and on what terms. You have this duty until we agree to insure you. You have the same duty before you renew, extend, vary or reinstate an insurance contract. You do not need to tell us anything that: ? reduces the risk we insure you for; or ? is common knowledge; or ? we know or should know as an insurer; or ? we waive your duty to tell us about.

If you do not tell us something

If you do not tell us anything you are required to, we may cancel your contract or reduce the amount we will pay you if you make a claim, or both. If your failure to tell us is fraudulent, we may refuse to pay a claim and treat the contract as if it never existed.

Cooling off period

You have the right to cancel and return the insurance policy or a section of the policy by notifying us within 30 days of the date it was issued to you ("cooling off period") unless you wish to make or have made a claim under the policy within the cooling off period. If you cancel your policy or a section of the policy during the cooling off period, we will return the amount you have paid and you will have no cover. In addition, if you vary your policy (for example by adding a Policy section, endorsement or increasing an insured amount), you have the right to cancel that variation within 30 days of the date it was added by notifying us in writing ("additional cooling off period")

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unless you wish to make or have made a claim under that variation within the additional cooling off period. If you cancel the variation during the additional cooling off period, we will return the amount you have paid for that variation.

To cancel your policy at other times (including when a claim has been made during the cooling off period), see "Cancellations" below.

Cancellations

How you may cancel

You can cancel your policy at any time by telling us you want to cancel it. The cancellation takes effect on the date we receive your request. If you cancel your policy, we will refund the proportion of your premium for the unexpired period of insurance less any nonrefundable government charges if the refund is more than $10. If you pay by instalments, on cancellation you agree to pay us any portion of the premium that is owing but not yet paid and that amount is immediately due and payable.

How we may cancel

We can cancel your policy at any time according to law. If we cancel your policy we will refund the proportion of your premium for the unexpired period of insurance less any nonrefundable government charges if the refund is more than $10. If we cancel your policy due to fraud, we will not refund any money to you.

If you pay your premium by monthly instalments and your payment is overdue we can refuse to pay a claim if payment is 14 days (or more) late, and we can cancel your policy if an instalment is 1 month (or more) overdue. We will notify you of the cancellation.

If we pay out a claim for a total loss (as defined in Policy section 5) on your vehicle, that cover ends. Any Policy section, Extra cover, Additional benefit or Optional insurance for that cover also ends. We will not refund any premium. If you have been paying your premium by monthly direct debit instalments, we may deduct the remaining instalment premiums due for the unexpired period of insurance from the amount we pay for the claim.

The amount of your premium

The premium is the amount you pay us for this insurance. It reflects what we consider is the likelihood of you making a claim on the policy and other factors related to our cost of doing business. The premium includes stamp duty, Goods and Services Tax (GST) and other government charges. Your premium is shown on your policy schedule.

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In addition to the factors we use to calculate your premium, the discounts you qualify for also affect your premium. Your premium includes any discounts you qualify for and these are applied before adding applicable government charges. We can withdraw a discount at any time.

Paying your premiums

You can pay in one annual payment or, if we agree, by instalments. We will tell you how much you have to pay and how much time you have for payment. You must pay the premium by the due date to obtain this insurance cover. Any payment reminder we send you does not change the expiry or due date, unless we tell you otherwise. If you do not pay the premium in full, we may reduce the period of insurance so it is in line with the amount you paid. Where you do not pay your premium by the due date for the first period of insurance with us, we can cancel your policy. Where you do not pay the premium for renewal by the due date, then the renewal policy will not commence and your cover will end at the expiry of the previous period of insurance. If we accept your late payment, we may recommence your cover from the date we received your payment. If so, you will not have any cover from the expiry of the previous period of insurance until the date of payment. If you change your policy you may be required to pay an additional premium. Where a change to your policy results in a premium increase, you will have to pay the amount by which your premium has increased by the due date to obtain the varied insurance cover.

Overdue monthly instalments

If you pay your premium by monthly instalments and your payment is overdue we can refuse to pay a claim if payment is 14 days (or more) late. We can cancel your policy if an instalment is one month (or more) overdue. We will notify you of the cancellation.

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