White Paper - CRM Integration
ing the CRM and gives the agent a wide array of time saving features and functionality. Integrating the CRM using a Finesse based custom gadget gives agents the ability to access the CRM ap-plication from inside of Cisco’s Finesse. Agents can take advantage of CRM functionality such as click-to-dial, ................
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To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
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