BBB AccreditedNow What?

September 2014

64

No. 9

Austin ? Centroplex ? Corpus Christi ? Laredo ? Permian Basin ? San Antonio ? Victoria ? Waco

BBB Accredited...Now What?

As a BBB Accredited Business, you've achieved more than an enhanced level of trust with customers. Now you've gained access to an exclusive variety of valuable tools that build your business and your knowledge.

Your Marketing Tools

?

BBB Seal

Store/Design Center

Business Reviews

Your Tech Tools

Member Pages

Social Media

QR Codes

Photos/Videos

Live Chat

Request-A-Quote

AB Login

Your Smart Tools

Scam Alerts

Blogs

Charity Reports Monthly Newsletter

Upcoming Events

Cybersecurity Webinar September 16, 2014 FREE webinar presented by Haynes and Boone, LLP

BBB Shred Day Killeen, TX October 25, 2014

Advertising Reviews

Webinars

Speaker Bureau

Use Your Tools Today!

central-texas/advantages-of-accreditation/

Sign up for BBB News & Alerts at: go.1BkP0jn

Trending Articles Don't be fooled by fake friends' phishing for your personal information

Students give financial aid scams a failing grade

BBB News and Alerts

Consumers allege Consumer Financial Freedom takes upfront payment for credit repair services and does not deliver

BBB urges apartment renters to research before signing on the dotted line

FLoilkloewUsU!s!

CentralTexasBBB

@CentralTexasBBB

CentralTexasBBB

NewJulyAccreditedBusinesses

AUSTIN

Absolute Life Wellness Center Advanced Bathtub Refinishing AEPS Corporation Agave Custom Homes AJ's Electrical Service AK & J Plumbing Allstate Refrigeration Always Available Garage Door Repair Artcrete Designs LLC Artisan Concrete ASG Austin Austin Key Guy Austin Mobile Furniture Repair Big Tin Flag Bed & Breakfast Birch, Becker & Moorman, LLP Capital City Paint & Restore Casa Property Management Cottonwood Creek RV Park D&J Solutions Daniel Jones, Attorney at Law Dentproof Solution LLC DH Homes DoubleDave's Pizzaworks Eagle Office Products Ellis and Adams Esquivel Events EX2 Solutions G & D Displays & Advertising Gold & Coin Mart Grayson Electrical Services, LLC Hector's Septic Service HEsolar LLC Highland Safety Center Ichor Construction, Inc. Janitorial Plus Services JLD Apartment Consulting Joe's Tree Care LLC KFMK SPIRIT 105.9 Kiwi Bliss Law Office of Mike K. Luna Lone Star Reverse Mortgage, Inc. Moore's Construction NB Designs Neal Pfeiffer, Attorney at Law Paprocki Insurance Agency Pennington Law PLLC Rapport Real Estate Red Dragon Red Label Realty Rob Wiley PC Rodriguez Remodeling & Contracting, Inc. Ronald C Barnett DDS MSD Southern Painting - North Austin Superior On Site Septic Texas Building Center Texas Iron Buildings Texas Tree Service The Auto Stoppe of Austin, Inc. The Meyerson Law Firm, P.C. The Spa Room Travis Weitzel, P.C. Troutz Home Improvements Twin Oaks Ranch Utility Trailer Sales Waste Management of Austin

Willow Point Resort, LLC Wimberley Log Home Motel

2 Windchime At The Village

Winding Road Racing

CENTROPLEX/WACO

Blades Auto & Diesel Repair Carreon & Son's Services Centex Waste Management Gene's Auto Service Center Hoelscher Pest Control Company Hummingbird Produce Install Kings Mexia Nursery & Tree Farm, Inc. Mobile DOT Testing MSR Services Electric Parallel Electrical Contracting Rainbow Day Care Steve Buckner Construction Story Real Estate Tex Tile

CORPUS CHRISTI/VICTORIA

Ace A/C & Heating Avitech BKB Structural Repairs Building Kid Steps BotaniCo Canna Lily Lodge Colt Financial, LLC Crossroads Clinical Research Crossroads RV Village DeLeon Air Conditioning & Heating Services G-2 Investigations & Insurance Services Heart To Heart CPR Just Blinds Kelly's Cabinets K?epke Apartment Real Estate Services Law Office of Ken Hannam PC Mike's Mobile Auto Service O.J. Rental, Inc. Precision Accessory LLC Reyna Secretarial Services Then and Now The Pooch Pad Victoria Surgical Associates

PERMIAN BASIN

A-1 Restaurant Services Absolute Auto Glass Arbor Element Landscaping LLC B & B Platinum Limo, LLC Boomtown Rentals CS Machine & Fabrication, Inc Direct Appliance Sales Inc. Doug Baker Roofing Ector Cabinet Shop Evil Ink Tattoo Studio , LLC Franklin & Son Good System AC & Heating Harris Law Katatonik Tan Kerrie's Creations, LLC L & L Lee Roy Porras A/C & Heating Lydick-Hooks Roofing Co. of Midland, Inc. Mesquite Oasis RV, Inc. Performance N Customs Pet Connection R&R First Choice Roofing Ranger Professional Service Service Associates SkyWest Aviation, Inc.

?

Spearman Radiator & Supply Inc

ABCUCSRIENDEISTSED

Texas Pro Payroll The Diamond Company

Unico Manufacturing West Texas Horse Center

Wild Wild West - Home Furnishings,

Home Decor & More

SAN ANTONIO

A+ Air Conditioning Air Kraft Heating & Air Conditioning Amanda's Skincare ASG San Antonio Audio Dynamics, Inc. Beverage Solutions Bulls Eye Plumbing Centsable Cooling & Heating, LLC Chapman Refrigeration, Inc. Concrete Solutions Cowboy Cutt'in Lawn Services DJ Suave DNJ Trucking Don's Home Repair Service Eco Station, LLC Eco-Home Solutions Eddy's Alamo Mechanical Emerald Gardens Expressionery G & F Auto Glass Inc Gershon D Cohen Attorney at Law GLI Distributing Incline Air Heating & A/C K & K Construction KPS Service & Remodeling Law Offices of John D Wennermark Law Offices of Ronald A. Ramos, P.C. Lytle Heating & Air Conditioning Mario's Electric Motor Service Meson European Dining Mike Palomo's Mongoose Martial Arts Miller Cooling & Heating Miller Mill-Works Nick's Auto Parts Inc Patton Management Group Pre-Employment Inc Rivera Services, LLC S&S Marine Inc San Antonio MRF Security Finance Sendero Wealth Management, LLC Spears Mobile Homes Inc. Sterling Silver Security LLC Teamwork Financial Group, LLC The Ariel House - Attorneys At Law The Law Office of Jamie L. Graham The Law Offices of L. David Levinson, P.C. The Ohlrich Law Firm The Premack Law Office The Roberts Group Tl?loc Mexican Food Catering Tost Bisto & Lounge W. S. Steel Erection, LLC Waste Management of San Antonio Whitney Rambie, Farmers Insurance Agent X-Press Drywall, LLC

Take A BBB #Selfie

Enhancing Your BBB Business Review

With Photos, Videos And Social Media

Photos and videos provide your audience a visually dynamic experience that is more engaging than text alone. Multimedia gives your brand personality and brings your products and services to life. You can incorporate images and videos into all of your material to maximize exposure, including your BBB Business Review.

When using images, take your own photos. Customers will quickly find out if they are really from your business or not. To increase video exposure, create a YouTube

channel. Then upload your videos, subscribe to other channels and easily share your content to other social media sites.

Once you upload your videos to YouTube, you can place them on your BBB Business Review. This helps potential customers instantly connect and find out more about your business without having to search multiple sites. It's all in one place!

Here are some ideas for photos or videos:

Employees and staff: Show off the friendly faces and activities of your individual staff members to demonstrate your business's personality.

Products/services: Include photos of your business's products or services in action. If possible, create stepby-step videos about how a product or service works, so it's easy for your customers to determine whether it is right for them.

Community events: Whether you have a partnership with an organization or your staff volunteers for a charity, take the time to snap a few photos and videos of the activities. People like seeing a business focused on helping the community!

Business mission: A company's mission is the core of your brand identity. Use a video or a few pictures to tell people what you do, why you do it and why they should trust your brand.

`How To' videos: `How To' videos are one of the most popular videos viewed on YouTube. It's an opportunity for you to share tips that help people use products or services offered by your business. BBB produces `How To' videos to assist BBB Accredited Businesses with uploading their dynamic seal and multimedia.

For more information: go.1uKFp0G

Here's how to upload photos or videos to your BBB Business Review in 4 simple steps:

1. Go to central-texas/login/and log in to your account.

2. Click `Upload Videos' or `Upload Photos' on the left panel.

3. Then, simply insert the link to your video or upload the photos you want to feature.

4. Once approved, the video or photos will appear on your BBB Business Review.

Special thanks to our Corporate Partners!

3

BetterBusinessBureau?

Trust Talk | September 2014

Better Business Bureau, Inc.

1005 La Posada Drive Austin, TX 78752

Return Service Requested

PRSRT STD U.S. POSTAGE PAID

AUSTIN, TX PERMIT NO. 60

Inside this issue

BBB Accredited...Now What?...............................1 New Accredited Businesses................................. 2 Take a BBB #Selfie.................................................... 3 Impact & Influence Report.......................................4

Impact & Influence Report July Top 10 Inquiries

Trust Talk is published by Better Business Bureau 1005 La Posada Drive, Austin, TX 78752. Trust Talk is published for executives and employees of BBB Accredited Businesses in its 79-county service area. All rights reserved: the contents of this publication may not be reproduced in whole or part without written consent of the publisher. References to or mention made of any company, product or service herein is not to be interpreted, per se, as statements derogatory of such company, product or service, but as information obtained from sources believed to be reliable for the use of BBB Accredited Businesses and subscribers. Because the matters contained in this Trust Talk concern matters of the utmost public importance and concern in providing a free flow of information to our companies concerning business enterprises in the Central, Coastal, Southwest Texas and the Permian Basin area, BBB encourages BBB Accredited Businesses to contact their local BBB with any follow-up material concerning the reports in this newsletter or any other matter to assist BBB in fulfilling its mission of advancing marketplace trust.

In July 2014, your BBB...

Provided customers with 254,447 BBB Business Reviews Handled 1,836 disputes Hosted 183,458 website visits Sent 385 Request-A-Quote referrals to Accredited Businesses Supported 12,067 Accredited Businesses Locations

In July 2014 your BBB was mentioned 1,136 times by 49 local media outlets including...

Prepaid Debit/Credit Cards - 8,859 Roofing Contractors - 8,425 Home Builders - 7,386 Air Conditioner Contractors & Systems - 7,204 Construction & Remodeling Services - 5,733 Auto Dealers/Used Cars - 5,320 Plumbers - 5,056 Auto Repair & Services - 3,928 Contract General - 3,598 Movers - 3,479

Get news as it happens! Join BBB's press release list at: central-texas.

Find BBB on...

user/CentralTexasBBB

Revocations

CentralTexasBBB

DBJ Cabinets

Failure to comply with requests and/or agreements to use the BBB name and logos in accordance with BBB policy.

Fortress Technologies

Failure to maintain required competency license.

O&G Home Improvements

Failure to respond to one or more consumer complaint(s).

Red Carpet Moving

and Storage, LLC

Failure to respond to one or more consumer complaint(s); Unresolved consumer complaint(s); Failure to maintain required competency license; Failure to eliminate the underlying cause of consumer complaints.

CentralTexasBBB CentralTexasBBB

Contact BBB

BBB? Corporate Office

P: 512.445.4748

Accredited Charity

Cercle Social - Austin, TX

1005 La Posada Drive Austin, TX 78752

F: 512.445.2096

@: info@centraltx.

4

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download