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´╗┐Developing Health Management Information Systems

A PRACTICAL GUIDE FOR DEVELOPING COUNTRIES

WORLD HEALTH ORGANIZATION REGIONAL OFFICE FOR THE WESTERN PACIFIC

Acknowledgements

The WHO Regional Office for the Western Pacific acknowledges the contributions made by Dr Ophelia Mendoza, WHO Consultant, and Dr Y.C. Chong, Regional Adviser in Health Information.

WHO Library Cataloguing in Publication Data Developing health management information systems: a practical guide for developing countries

1. Management information systems 2. Guidelines 3. Developing countries

ISBN 92 9061 1650 (NLM Classification: WA 26.5)

? World Health Organization 2004 All rights reserved. The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for which there may not yet be full agreement. The mention of specific companies or of certain manufacturers' products does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. Errors and omissions excepted, the names of proprietary products are distinguished by initial capital letters. The World Health Organization does not warrant that the information contained in this publication is complete and correct and shall not be liable for any damages incurred as a result of its use. Publications of the World Health Organization can be obtained from Marketing and Dissemination, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax: +41 22 791 4857; email: bookorders@who.int). Requests for permission to reproduce WHO publications, in part or in whole, or to translate them ? whether for sale or for noncommercial distribution ? should be addressed to Publications, at the above address (fax: +41 22 791 4806; email: permissions@who.int). For WHO Western Pacific Regional Publications, request for permission to reproduce should be addressed to Publications Office, World Health Organization, Regional Office for the Western Pacific, P.O. Box 2932, 1000, Manila, Philippines, Fax. No. (632 521-1036, email: publications@wpro.who.int). The named author/s alone is/are responsible for the views expressed in this publication.

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Contents

Acknowledgements . . . . . . . . . . . ii Abbreviations . . . . . . . . . . . . v 1 Introduction . . . . . . . . . . . . 1 2 The basic concepts . . . . . . . . . . 3 3 Reviewing the existing system . . . . . . . . 5 4 Defining data needs . . . . . . . . . . 9 5 Determining the data flow . . . . . . . . . 13 6 Designing the data collection and reporting tools . . . . 17 7 Developing procedures for data processing . . . . . 21 8 Developing the training programme . . . . . . . 25 9 Pre-testing the system . . . . . . . . . . 29 10 Monitoring and evaluating the system . . . . . . 33 11 Developing data dissemination and feedback mechanisms . . 37 12 Enhancing the HMIS . . . . . . . . . . 41 Examples . . . . . . . . . . . . . 45 References . . . . . . . . . . . . . 53

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Abbreviations

ARICP BCG CDSS CHC DHC DHS DOF DMCH DP DPT DSS EH EPI FPSF H HACP HMIS MCH MOE MOH NIN NMCP NSO NTCP OPV ORS PHC PHO PMC TT

Acute Respiratory Infection Control Programme Bacille-Calmette Gu?rin Communicable Disease Surveillance System Commune Health Centre District Health Centre Department of Hospital Services Department of Finance Department of Maternal and Child Health Department of Planning Diphteria-Pertussis-Tetanus Disease Surveillance System Environmental Health Expanded Programme of Immunization Family Planning Service Facilities Hospital HIV/AIDS Control Programme Health Management Information Systems Maternal and Child Health Ministry of Education Ministry of Health National Institute of Nutrition National Malaria Control Programme National Statistics Office National Tuberculosis Control Programme Oral Polio Vaccine Oral Rehydration Salts Primary Health Centre Provincial Health Office Preventive Medical Centre Tetanus Toxoid

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