Santa Barbara Senior Resource Directory 2019-2020

AGING Successful 2019-2021

SANTA BARBARA SENIOR RESOURCE DIRECTORY

San Luis Obispo and Santa Barbara Counties

Your comprehensive resource guide to services for senior citizens and family caregivers

TABLE OF CONTENTS

Acknowledgements

4

Introduction

5

Caregiving

7

Emergency Services

9

24-Hour Crisis Intervention, Hospital

Emergency Rooms, Cares Crisis Team, Victims

of Violence, Urgent Care Centers, Emergency

Assistance- Material Assistance, Poison Control

Center, Friendship Line, National Suicide

Prevention Lifeline, Veterans Crisis Line, Trans

Lifeline

Alcohol/Drug/Medication Management

12

Outpatient, In Patient or Residential Treatment,

Counseling, Medication Management

Civic/Community/Consumer

15

Voter Registration, Libraries, Senior

organizations, Social Service/ Advocacy

Organizations, Consumer Complaints &

Information (Housing, Mobile Homes, Products

& Services, Professional Services, Insurance,

Residential care Facilities for the Elderly,

Nursing Facilities), Consumer Assistance

Basic Steps to Protect Yourself

20

Education

22

Roadscholar, Adult Education, Adult Literacy,

Education Programs, Health Education

Elder Abuse & Crime

24

Definitions, Prevention, Adult Protective

Services, District Attorney's Office, Long Term

Care Ombudsman, Reporting, Elder Victims of

Abuse

Employment

27

Social Security, Training & Placement, Referral,

CalJOBS, Discrimination

End of Life

29

Planning, Advance Health Care Directive,

Benefits, Burial and Cremation, Death

Certificate, Indigent Death, Unattended Death,

Organ Donation

Financial Assistance

33

Social Security, SSI, County Programs (Cal

Fresh, General Relief, Veteran's Benefits),

HICAP, Credit Counseling, Money

Management/Bill Paying, Financial Planning,

Taxes/Homeowner's Property Tax Exemption,

Renters Tax Credit, Volunteer Income Tax

Assistance, FTB, IRS

Food and Nutrition

37

Meals, Home Delivered Meals, Supplemental

Food, Food Bank, Grocery Resources, Hospital

Meal Discounts, Community Gardens, Mobile

Pantries, Cal Fresh

Health Services

40

Health Care Centers, Clinics, Palliative Care,

Physician Referral, Rehabilitation/Therapeutic

Services, Rehabilitation Services, Blood

Pressure Screening, Cancer Information, Dental

services, Flu Shots & Vaccinations, Health

Assessment & Health Promotion, Health

Screening Fairs, Hearing, HIV Treatment

InfoLine, Telephone Services, Tuberculosis,

Urinary Incontinence, Tobacco Prevention,

Vision, Sharp Disposal, Med-Project

Home and Nursing Care

49

Home evaluation, Case Management, Home

Care, Home Health Care, Homemaker and

Personal Care, Registry, Hospice, Respite Care,

Adult Day Care, Emergency Response Systems,

Friendly Visitors, Out of Home Respite,

Placement Assistance, Problems with Facilities,

Safe Return, Project Lifesaver

TABLE OF CONTENTS

Housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Low Cost Rentals, Waiting List tips, Financial Assistance, Reverse Mortgage, Residential care facilities, Placement Agencies, Shared Housing, Discrimination, Tenant/Landlord Mediation, Home Repair, Utilities, Foreclosure Fraud, Safe Parking

Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Finding an Attorney, Low/No Cost Legal assistance, Legal Resource Centers, Wills, Conservatorship, Private Fiduciaries, Small Claims Court, Locating a Notary Public, Immigration

Medical Equipment . . . . . . . . . . . . . . . . . . . . 68 Equipment, Loan of Medical Equipment

Mental Health/Counseling . . . . . . . . . . . . . . . 70 Emergency Mental Health Services, Out Patient Counseling, Clinics

Paying for Health Care . . . . . . . . . . . . . . . . . . 73 Medicare, Medicare Advantage, Prescription Drug Plan Part D, Medi-Gap, Preventing Medicare Fraud, Medi-Cal, CenCal, Veterans Health Benefits, QMB, SLMB, QI, Lompoc Valley Community Health Organization, Financial Help, LTC Needs, Pharmaceutical Assistance, Covered California

Pets and Animals. . . . . . . . . . . . . . . . . . . . . . 81 Animal Control, Adoption, Disaster Planning for your pet

Recreation and Fitness. . . . . . . . . . . . . . . . . . 83 Travel, Immunization, Passport, Leisure, Lawn Bowling, Golf, Bicycling, Senior Softball, Fishing Licenses, Camping, Special Needs Recreation

Senior and Community Centers. . . . . . . . . . . . 86

Support and Education Groups. . . . . . . . . . . . . 87

Transportation . . . . . . . . . . . . . . . . . . . . . . . 94 Fixed Route, Door-To-Door, Long Distance, Local Options, Handicapped License Plate, Mature Driving Course, Adapted Driving Assessment

Veteran's Services. . . . . . . . . . . . . . . . . . . . . 98 Important Documents, Veteran Service Offices, Health Care Benefits, Aid & Attendance, Caregiver Support

Volunteer. . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

TIPS Finding Reliable Information & Support on the Internet . . . . . . . . . . . . . . . . . . . 6 Senior Safety Tips. . . . . . . . . . . . . . . . . . 8 Successful Management of Medications. . . 13 Do Not Call. . . . . . . . . . . . . . . . . . . . . 23 Avoid ID Theft. . . . . . . . . . . . . . . . . . . 28 Fall Risk Assessment. . . . . . . . . . . . . . . 36 Home Repair Scams Alerts. . . . . . . . . . . 64 Determine Your Nutritional Health. . . . . . 67 Questions Consumers Should Ask . . . . . . 69 Make the Most of Medical Appointments. . 69 Never to Late to Quit Smoking . . . . . . . . . 72 FTC Scam Alerts . . . . . . . . . . . . . . . . . 82 Preventing Falls. . . . . . . . . . . . . . . . . . 86 10 Tips to Make Sure Your Contractor Measures Up. . . . . . . . . . . . . . . . . . . 93 Looking Out for Risky Behavior. . . . . . . . 97

ACKNOWLEDGMENTS

The Central Coast Commission for Senior Citizens-Area Agency on Aging (AAA), the sponsor of the Santa Barbara County Senior Resource Directory, is a non-profit organization responsible for allocating federal and state dollars to local agencies to advance the development of a `senior friendly' community throughout Santa Barbara County.

Services provided are funded by the Older Americans Act. This Act is designed to strengthen our community's ability to address the needs of its older persons and the family caregivers of older persons.

The AAA is committed to the development of a home- and community-based system of care that will:

1. Secure and maintain maximum independence and dignity in a home environment for older persons capable of self care and appropriate supportive services;

2. Remove individual and social barriers to economic and personal independence for older persons;

3. Develop a continuum of care for the vulnerable elderly.

We are thankful to the organizations and businesses listed below for their generous financial support. This Directory would not be possible without their support.

In addition to the community's financial support many individuals reviewed and updated the text of the Directory. This task can be quite laborious and I would like to extend a special thanks to those individuals who helped make the information as accurate as possible.

Additionally, the information from the Senior Resource Directory is available on the AAA home page ( ). This will permit you to secure updates from the home page and provide us with another communication tool.

Please let me know your suggestions to improve this directory.

The Santa Barbara County Senior Resource Directory is a community project with many people sharing their expertise and resources to help professionals, family members and older adults acquaint themselves with the many resources available within our community. Your generosity is greatly appreciated.

joyce ellen lippman Area Agency on Aging

Financial Support provided by:

Amdal Transport Services Lompoc Family Care Support Network

CAC Senior Nutrition Program

Maravilla

Central Coast Home Health

Merrill Gardens

Family Services Agency Caregiving

Montecito Bank & Trust

Fountain Square of Lompoc

Quinn Fiduciary Services

GranVida Senior Living

Sansum Clinic

Help Unlimited

Senior Connection

HICAP

Senior Planning Services

Home Choices for Mom and Dad Sharon Kennedy Estate Management

Home Instead

SMOOTH

LifeSteps Foundation - Wisdom Center Solvang Frienship House

Lompoc Skilled Nursing & Rehab

Superior Home Health

Review and Updates provided by: Jason Bryan, City of Santa Barbara

Arlene Diaz, Public Administrator, County of Santa Barbara Arlene Diaz, County Public Guardian

Sharon Kennedy, Sharon Kennedy Estate Management Jennifer Parks, McDermott Crockett Mortuary Anita Peca, Walpole & Co

Julie Posada, Health Insurance Counseling & Advocacy Program Dana Simpson, Recreation Specialist, City of Santa Barbara Margaret Weiss, Sansum Jeanne M. West, Hospice of Santa Barbara

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2019-2021 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY

The Central Coast Commission for Senior Citizens, Area Agency on Aging is delighted to present the 2019/2021 Santa Barbara County Senior Resource Directory.

Santa Barbara County residents have access to a variety of services. It can be tough to determine what services you or a loved one needs and equally difficult finding the appropriate service. We wish the Santa Barbara Senior Resource Directory could answer all of your questions. We know it cannot. We hope the Directory simplifies your search, expands your knoweldege, and ultimately ease the challenges experienced by you or a loved one.

The Directory lists nonprofit and governmental agencies offering services to seniors, with descriptions of services and benefits. The financial supporters include for ?profit businesses; inclusion of a listing or information ad does not imply endorsement.

What are the right questions to ask? Who can help decide if a service will meet your needs? Will services be available when you need them?

It takes time and energy researching services. In the midst of a crisis is the most difficult time to assess a need and investigate resources. The Directory is an opportunity to get familiar with resources before a crisis hits.

Various factors play a role in establishing a service's accessibility. Five important factor:

1. Determining the need.

2. Finding an appropriate service.

3. Eligibility requirements.

4. Waiting lists.

5. Cost.

Determining Your Need

When a problem exists, it may be helpful to talk with someone experienced in identifying specific needs to determine which could be helped by services. Most nonprofit agencies

provide informal information and referral.

If there is more than one problem, define each problem individually. Often, one agency can't provide the complete scope of needed services. You may obtain different services from various agencies.

Finding an Agency to Assist You

This Directory can help narrow down your choices. If you call an agency you think may help, and for some reason they can't, ask for suggestions.

Senior Connection

A free, specialized senior information and assistance service of the Area Agency on Aging, Senior Connection assists with information, referral, follow up, and education. Call 800510-2020, 805-965-3288 or 805-9282552.

For any referral, call and explain the situation. If they can help, Great! If they cannot, ask for another referral. Also, call back Senior Connection for additional referrals.

There are other information and referral agencies. Contact the one addressing your needs.

Eligibility Requirements Agencies have different eligibility requirements. The most common are age and income. ASK!

Some agencies provide services to people not on an benefit program, others require income below a certain level, and others don't have any income requirements. Who may receive a non-profit's services may be specified by the funder, or may be an effort to provide services to a specific population.

Find out exactly what income and asset information and documentation are needed.

If you are assisting someone, that individual may need to write a short letter authorizing you to act on their behalf. "Durable Powers of Attorney" and "General Powers of Attorney"

INTRODUCTION

are legal documents allowing an individual to act for another person. Both documents can be used only for specific reasons which are defined by law. Investigate before you proceed.

Waiting Lists/Denials

So you determine you're eligible for a particular service and it will best meet your needs, the next question is: When can the service begin?

Our advice? If there is a waiting list, get on it. You may have to settle for another service that either costs more or does not quite meet your needs in the meantime. If you don't need the service when your name comes up, they go to the next person. Don't wait until the agency no longer has a waiting list. It may not happen.

If your health plan or an agency denies services, ask them about your right to appeal. If the denial regards a Medicare service, contact Health Insurance Counseling and Advocacy Program (HICAP) at 800-434-0222 or 928-5663. All services funded by the Area Agency on Aging have a grievance procedure.

Cost

Cost will determine if you can afford a service. Some agencies have a set cost, no matter your income; others determine cost based on income; some services are free, and others-AAA funded programs (the Senior Lunch program is one example)-- request only a donation. ASK!

Long Distance Caregiving

Most communities have a range of services available for seniors, but finding them can be a challenge for families who live out of the area.

ElderCare Locator is a free service to help locate specific resources for seniors. Call 800-677-1116 and ElderCare staff is available weekdays from 9 a.m. to 8 p.m. (EST).

The California Department of Aging's Senior Information Line's number is 800-510-2020. It connects to the local information and assistance service.

2019-2021 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY

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