DHS FY16-18 Annual Performance Report
Annual Performance Report
Fiscal Years 2016-2018
With honor and integrity, we will safeguard the American people, our
homeland, and our values. We are DHS
About this Report
The U.S. Department of Homeland Security Annual Performance Report for Fiscal Years (FY) 2016-2018 presents the Department's performance measures and applicable results aligned to our missions, provides the planned performance targets for FY 2017 and FY 2018, and includes information on the Department's Strategic Review and our Agency Priority Goals. In addition, this report presents several FY 2016 Department-wide management initiatives followed by a summary of major management and performance challenges and high-risk areas identified by the DHS Office of Inspector General and the Government Accountability Office. The report is consolidated to incorporate our annual performance plan and annual performance report. The FY 2016 ? 2018 Annual Performance Report is one in a series of three reports which comprise the Department's performance and accountability reports:
DHS Agency Financial Report: Delivery date ? November 15, 2016. DHS Annual Performance Report: Delivery date ? May 22, 2017 DHS Summary of Performance and Financial Information: Delivery date ? March 29, 2017. When published, all three reports will be located on our public website at: . For more information, contact: Department of Homeland Security Office of the Chief Financial Officer Office of Program Analysis & Evaluation 245 Murray Lane, SW Mailstop 200 Washington, DC 20528 Information may also be requested by sending an email to par@hq. or calling (202) 447-0333.
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FY 2016-2018 Annual Performance Report
Table of Contents
Section 1: Overview ...........................................................................................................................................2 Introduction .............................................................................................................................................. 3 Organization ............................................................................................................................................. 3 Missions and Goals for Homeland Security.............................................................................................4 Organizational Performance Management Framework in DHS ..............................................................5 Performance Community ...............................................................................................................5 Managing our Measures................................................................................................................6 Performance Data Verification and Validation.............................................................................8 Quarterly Performance Reporting...............................................................................................10 Performance and Accountability Reporting ................................................................................10 Agency Priority Goals .................................................................................................................10 Performance Reviews ..................................................................................................................10 Strategic Reviews.........................................................................................................................11 Planning, Programming, Budgeting, and Execution (PPBE) and the Performance Budget ..................................................................................................................................... 12
Section 2: Performance Results .......................................................................................................................14 Performance Summary of DHS .............................................................................................................15 Departmental Summary of Results ..............................................................................................15 DHS Performance by Strategic Goal .....................................................................................................17 Mission 1: Prevent Terrorism and Enhance Security.................................................................17 Mission 2: Secure and Manage Our Borders .............................................................................33 Mission 3: Enforce and Administer Our Immigration Laws ......................................................46 Mission 4: Safeguard and Secure Cyberspace ...........................................................................56 Mission 5: Strengthen National Preparedness and Resilience...................................................71 Mature and Strengthen Homeland Security.................................................................................88
Section 3: Other Information...........................................................................................................................99 Priority Goals .......................................................................................................................................100 FY 2016 ? 2017 Agency Priority Goals.....................................................................................100 Cross-Agency Priority Goals.....................................................................................................106 Management Initiatives........................................................................................................................107 Management Reform..................................................................................................................107 Customer Service .......................................................................................................................108 Human Capital Management.....................................................................................................117 Acquisition Management/Strategic Sourcing ............................................................................119 Information Technology.............................................................................................................121 Sustainability .............................................................................................................................124 Financial Stewardship ...............................................................................................................126 Major Management and Performance Challenges and High-Risk Areas ? Summary of Progress ........................................................................................................................................128 Low-Priority Program Activities..........................................................................................................156 Acronym List .......................................................................................................................................157
Appendix A: Measure Descriptions, Data Collection Methodologies, and Verification and Validation Information
Appendix B: Relevant GAO and OIG Reports
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FY 2016-2018 Annual Performance Report
Section 1: Overview
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FY 2016-2018 Annual Performance Report
Introduction
The U.S. Department of Homeland Security (DHS) Annual Performance Report (APR) for Fiscal Years (FYs) 2016-2018 presents the Department's performance measures and applicable results for FY 2016, associated performance targets for FY 2017 and FY 2018, and includes information on the Department's FY 2016 Strategic Review and our Agency Priority Goals (APGs). In addition, this report presents several FY 2016 Department-wide management initiatives followed by a summary of major management and performance challenges and high-risk areas identified by the DHS Office of Inspector General and the Government Accountability Office.
The FY 2016-2018 APR satisfies the Government Performance and Results Act (GPRA) and the GPRA Modernization Act (GPRAMA) of 2010 requirement to publish the Department's Annual Performance Report and Annual Performance Plan.
Organization
DHS's operational Components lead the Department's frontline activities to protect our Nation. The remaining DHS Components provide resources, analysis, equipment, research, policy development, and support to ensure the frontline organizations have the tools and resources to accomplish the DHS mission. For the most up to date information on the Department's structure, visit our web site at .
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FY 2016-2018 Annual Performance Report
Missions and Goals for Homeland
Security
Performance information in this report is organized around the missions and goals identified in the Department's FY 2014-2018 Strategic Plan. The FY 2014-2018 Strategic Plan continues the Department's efforts to prioritize front-line operations while maximizing effectiveness and efficiency. The missions and goals of the Department are provided below.
Mission 1: Prevent Terrorism and Enhance Security
? Goal 1.1: Prevent Terrorist Attacks ? Goal 1.2: Prevent and Protect Against the Unauthorized Acquisition or Use of Chemical, Biological, Radiological, and Nuclear Materials and Capabilities ? Goal 1.3: Reduce Risk to the Nation's Critical Infrastructure, Key Leadership, and Events
Mission 2: Secure and Manage Our Borders
? Goal 2.1: Secure U.S. Air, Land, and Sea Borders and Approaches ? Goal 2.2: Safeguard and Expedite Lawful Trade and Travel ? Goal 2.3: Disrupt and Dismantle Transnational Criminal Organizations and Other Illicit Actors
Mission 3: Enforce and Administer Our Immigration Laws
? Goal 3.1: Strengthen and Effectively Administer the Immigration System ? Goal 3.2: Prevent Unlawful Immigration
Mission 4: Safeguard and Secure Cyberspace
? Goal 4.1: Strengthen the Security and Resilience of Critical Infrastructure Against Cyber Attacks and other Hazards ? Goal 4.2: Secure the Federal Civilian Government Information Technology Enterprise ? Goal 4.3: Advance Cyber Law Enforcement, Incident Response, and Reporting Capabilities ? Goal 4.4: Strengthen the Cyber Ecosystem
Mission 5: Strengthen National Preparedness and Resilience
? Goal 5.1: Enhance National Preparedness ? Goal 5.2: Mitigate Hazards and Vulnerabilities ? Goal 5.3: Ensure Effective Emergency Response ? Goal 5.4: Enable Rapid Recovery
Mature and Strengthen Homeland Security
? Goal 1: Integrate Intelligence, Information Sharing, and Operations ? Goal 2: Enhance Partnerships and Outreach ? Goal 3: Strengthen the DHS International Affairs Enterprise in Support of Homeland Security Missions ? Goal 4: Conduct Homeland Security Research and Development ? Goal 5: Ensure Readiness of Frontline Operators and First Responders ? Goal 6: Strengthen Service Delivery and Manage DHS Resources
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FY 2016-2018 Annual Performance Report
Organizational Performance Management
Framework in DHS
DHS created a robust performance framework that drives performance management and enables the implementation of performance initiatives. This approach also facilitates the reporting of results within the Department for a comprehensive set of measures aligned to the missions and goals of the Department. The DHS Performance Management Framework is depicted in the graphic below and will be discussed in further detail.
Figure 1: DHS Performance Management Framework
Performance Community
The DHS performance community is led by the Chief Operating Officer (COO), the Performance Improvement Officer (PIO), the Deputy PIO (DPIO), and the Assistant Director for Performance Management, all who are supported by performance analysts in the Office of Program Analysis and Evaluation (PA&E) located under the DHS Chief Financial Officer (CFO). In DHS, the COO and PIO are involved in managing performance through a variety of venues. The performance community also includes Component PIOs and Agency Priority Goal (APG) Leads--the senior leaders driving performance management efforts in their respective Components--interacting with
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FY 2016-2018 Annual Performance Report
senior DHS leadership on performance management issues. Component performance analysts are the performance measurement experts within their Component who communicate key guidance to program managers, provide advice on measure development concepts, collect and review quarterly and year-end data, coordinate with Component leadership on communicating results internally, and are the primary points of contact within Components on GPRAMA initiatives.
At the headquarters level, leadership and performance analysts in CFO/PA&E manage GPRAMA performance initiatives for the Department under the direction of the COO and PIO, along with guidance provided by the CFO. CFO/PA&E performance analysts are the liaison among internal and external stakeholders on performance matters, managing implementation of the framework outlined above, and ensuring the Department meets its GPRAMA responsibilities. CFO/PA&E brings together this community, shown in the diagram below, to drive performance initiatives.
Figure 2: DHS Organizational Performance Community
Managing our Measures
The following figure shows the linkage between our strategic plan, the Department's mission programs, and the measures we use to gauge performance. This approach to measurement ensures that DHS can assess the achievement of our missions as identified in the DHS Strategic Plan.
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