Introducing your new private loan statement - Sallie Mae
Where can I view my statement online?
You can locate your statement by logging in to your account at . Click on Print Statements and Documents under the Customer Support tab.
If you're enrolled in auto debit
You'll receive a monthly statement; however, this is not a bill. Your statement will include a message with the amount deducted from your account and credited toward your loan. This can be found under the Important Messages section of your statement.
If you're a cosigner
If you send a payment to the borrower payment address, your payment will be applied to all of the borrower's loans, not just the loan(s) you cosigned. If you don't want that to happen, please write your unique 16-digit Loan Group Number on the check and mail it to the cosigner payment address.
It's also important to note that if you're a cosigner for multiple loans, you'll receive one statement per loan with a unique 16-digit Loan Group Number.
Addresses to Remember
for Your Private Education Loans
Payments -- Borrowers Sallie Mae P.O. Box 13611 Philadelphia, PA 19101-3611
Payments -- Cosigners Sallie Mae P.O. Box 13612 Philadelphia, PA 19101-3612
Customer Service Sallie Mae P.O. Box 9640 Wilkes-Barre, PA 18773-9640
INTRODUCING YOUR NEW PRIVATE LOAN STATEMENT
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Look inside to learn more
? 2013 by Sallie Mae, Inc. All rights reserved. The Sallie Mae logo and Sallie Mae are registered service marks of Sallie Mae, Inc. SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. MKT7116 07/13
Understanding your statement should be simple. That's why we've made important enhancements to make it easier to read.
PI 0824
UNDERSTANDING YOUR NEW PRIVATE LOAN STATEMENT
Your billing statement has a lot of important information, so please familiarize yourself with the recent enhancements. A monthly statement will be provided on each of your loans, even if your loan does not require a payment for that month.
1 Billing Summary Provides your 16-digit Loan Group Number. Important: Please use your 16-digit Loan Group Number when submitting payments, establishing an online bill-pay service, or enrolling in automatic debit. If you receive more than one statement, you'll have more than one 16-digit Loan Group Number.
2 Activity Summary Provides a breakdown of your balance for each of the private loans included on your statement.
3 Next Payment Due Lists your current payment amount and due date. This section will also include any past-due payment amounts, and any unpaid fees, if applicable.
4 Loan Information Shows you a detailed view of your private loan(s). Each loan is associated with a 4-digit Loan ID. The Loan ID represents the last 4-digits of each loan number included in your billing statement.
5 Transaction Activity Summary Lists your payments and transactions for each loan. If you have more than one private loan included in your statement, transaction details for each loan will be provided in this summary.
6 Important Messages Check here for important messages regarding your account. If there's more than one private loan included in your statement, additional messages could appear for each of your private loans.
7 Payment Slip This slip should be included with your payment. Remember to write your 16-digit Loan Group Number on your check to help prevent misapplied payments and processing delays. Be sure to use the address provided on each statement when mailing your payments.
8 Frequently Asked Questions Provides questions and answers to some of the most common concerns, like how payments are applied, interest accrual, and more.
9 Important Information Explains interest rates, payment application, the impact of late payments, and more!
10 Contact Information Quick reference for how to contact us, or log in to your account at . Important: We have different payment addresses for borrowers and cosigners. To ensure your payments are applied correctly, please be sure to use the correct payment address.
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