2012 SERVICE AND MAINTENANCE GUIDE - Nissan

[Pages:60]2012 SERVICE AND MAINTENANCE GUIDE

VEHICLE IDENTIFICATION

Vehicle Identification Number (VIN) ______________________________________________________ Delivery Date ____________________________ Warranty Start Date ________________________ Mileage at Delivery________________________ Model Year________________________________ Selling Dealer ____________________________ Selling Dealer Phone________________________

TABLE OF CONTENTS

OWNER'S LITERATURE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 INTRODUCTION Nissan Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Why Nissan Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Nissan Commercial Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 NISSAN MAINTENANCE & REPAIR SUPPORT Extended Service Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Genuine Nissan Collision Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Complimentary Multi-Point Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Genuine Nissan Parts You Can Rely On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16,18,20 Nissan Services Designed With You in Mind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24,28,34 Nissan Express Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 SCHEDULED MAINTENANCE GUIDE Determining the Proper Maintenance Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Explanation of Scheduled Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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OWNER'S LITERATURE INFORMATION

INDEX OF TOPICS Recommended Fuel, Lubricants, Fluids . . . . Radio/CD/Heater/AC Operation . . . . . . . . Starting and Driving Your Vehicle . . . . . . . . Security System Operation . . . . . . . . . . . . Changing a Flat Tire . . . . . . . . . . . . . . . . . New Vehicle Limited Warranty . . . . . . . . . .

Federal Emission Control Warranties . . . . .

California Emission Control Warranties . . . .

Tire Pressure/Rotation . . . . . . . . . . . . . . . . Tire Warranties/Safety Information . . . . . . .

Consumer Affairs Assistance . . . . . . . . . . .

Do It Yourself Information . . . . . . . . . . . . . . General Maintenance . . . . . . . . . . . . . . . .

WHERE TO FIND INFORMATION

Owner's Manual: chapter 9 Owner's Manual: chapter 4 Owner's Manual: chapter 5 Owner's Manual: chapter 2 Owner's Manual: chapter 6 "2012 New Vehicle Limited Warranty" section in Warranty Information Booklet "Federal Vehicle Emission Control Limited Warranties" section in Warranty Information Booklet "California Vehicle Emission Control Warranties" section in Warranty Information Booklet Owner's Manual: chapter 8 Individual tire manufacturer warranty sections in Warranty Information Booklet "Nissan's Customer Care Program" section in Warranty Information Booklet Customer Care/Lemon Law Information Booklet* Owner's Manual: chapter 8 Owner's Manual: chapter 8

* Not applicable outside the United States

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NISSAN MAINTENANCE

Maintain Your Investment

Preventative scheduled maintenance is an important investment to optimize the performance, reliability, durability, safety and resale value of your Nissan. Scheduling your vehicle's maintenance at the recommended intervals will ensure your vehicle is running at its best. We want you to enjoy your Nissan vehicle. This Service and Maintenance Guide is designed to help you make sure your vehicle receives proper and timely maintenance that is necessary. Key services are explained in detail, along with an outline of scheduled maintenance to help you maintain your vehicle. Your local Nissan dealer can assist you in determining the best schedule based on your driving habits and local conditions. Failure to perform scheduled maintenance may result in excluding portions of your vehicle from warranty coverage and may reduce the performance, safety, reliability, durability and/or resale value of your vehicle. See your Warranty Information Booklet and Owner's Manual for details.

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WHY NISSAN SERVICE?*

To preserve the quality, reliability and safety of your vehicle, an authorized Nissan dealer is recommended for maintenance or repair. Only an authorized Nissan dealer offers you these advantages: Nissan trained and ASE certified technicians Immediate access to warranty service history and

Nissan technical information Latest diagnostic, special tools and service techniques Genuine Nissan Parts that meet Nissan's demanding

standards 12 month/12,000 mile parts and labor limited warranty

when Genuine Nissan Parts are installed by your dealer Lifetime limited warranty on select replacement parts Complimentary Multi-Point Inspections (at participat-

ing dealers) Clear, up-front estimates Time guaranteed Express Services (at participating

dealers) Over 1,000 locations nationwide Shuttle service/Courtesy van (at participating dealers)

GENUINE SERVICE

Your Nissan dealer is a full-service maintenance and repair center. We recommend using authorized Nissan Service and genuine Nissan Parts that we have designed for their reliability, safety and suitability for your Nissan vehicle. We are committed to providing you with quick, efficient, and competitively priced service and parts.*

* May differ or not apply outside the United States, please inquire of your dealer.

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NISSAN COMMERCIAL VEHICLES

SMART SOLUTIONS

Enhanced Commercial Parts Stocking ? NCV

TO SUPPORT YOUR BUSINESS VEHICLE NEEDS

Our Commitment to You

At Nissan Commercial Vehicles, we understand that your vehicle is the life blood of your business. That's why we've partnered with our commercial certified dealers to make absolutely sure that we're there when you need us with parts and service, vehicle support and vehicle financing solutions.

dealers stock the right parts to keep your vehicle on the road Commercial Certified Parts and Service Staff ? NCV dealers' parts and service staff are knowledgeable, dedicated and intensely focused on reducing downtime and ensuring everything possible is done to keep you on the road

Vehicle Support Solutions

Parts and Service Solutions

Keeping your vehicle on the road can be important to a smooth running and successful business. As part of our parts and service commitment to you, you'll find the following at every one of our commercial certified dealers: NCV Next Bay Priority Service Guarantee ? You

don't have time to stand in line. That is why your commercial certified Nissan dealer will prioritize your vehicle into the next available commercial bay

Extended Service Hours ? Your commercial certified Nissan dealer stays open longer to meet your service needs

With all you have to think about in running your business, we are committed to contributing to your peace of mind with: Roadside Assistance ? Our commercial vehicles

come with the confidence of Roadside Assistance including services such as towing, tire changes and dead battery jump starts

Service and Maintenance Plans ? Developed specifically for Nissan Commercial Vehicles and backed by Nissan, a wide variety of service plans are available to you, including high-mileage options

Warranty ? You're covered with our 3-year/36,000mile basic coverage and 5-year/60,000-mile pow-

May differ or not apply outside the United States, please inquire at your dealer.

ertrain warranties

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NISSAN COMMERCIAL VEHICLES

Vehicle Financing Solutions From the moment you request vehicle financing, we consider the unique nature of how your company operates and suggest a financing plan that will maximize your fleet vehicle investment. Leverage your company's net worth through NMAC's SignatureBusinessTM lines of credit.

Your authorized Nissan Commercial Vehicle dealer has all the details and will be glad to help you find the solutions that are right for your business. May differ or not apply outside the United States, please inquire at your dealer.

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