How To Use The HMH IT Customer Self-Service Portal

[Pages:8]How To Use The HMH IT Customer Self-Service Portal

May, 2019

Access the Customer Self-Service Portal via the following link:

Enter User Name and Password User Name is same Network ID used to login to PC (e.g. emily.haines, ehaines, EH5555) Click Login button

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Click here

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Click here

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Click

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Populate 3 fields and then click save in the upper left-hand corner.

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Ticket will be created and display on screen for a few seconds. To view your tickets, select Home

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Select My Service Requests from the dropdown menu

To logoff site, select Sign-out

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