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????? 3 ???????????????????????????????????? ???????????????????????????????????? ??????????? 2 ?????????? 2554 ??? ?????? ???????????????? 3 ???????????????? ??????????????????????? ????????????????????????????? ??????? ? 1.1 ???????????????????????????????????????????????????? ??????????????????????? ??????????????? ? 1.2 ???????????????????????????????????????????????????????????????????????????? ????????????????????????? ? 3.1 ??????????????????????????????????????????????????????????? ???????????? ?????????????????? ???????????????????????????? ????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????????? ???????????? ??????????????????????????????????????? ????????????? ?????????????????????????? ??????????????????????????????? ??????????? ??????? ????????? ?????????????????????????????????????????? : ???? 3 ???????/??????? ??????????????????????????????????????????????????????????? ? ???????????????????????????? (Topics) ????????????Pre-Test11Welcome to English for communication Classroom words Greeting and introductions Names and addresses The alphabets Numbers Telephone numbers32 Life and Work Introductions Occupations Personal information33Customers Colors and Sizes Clothes Likes and Dislikes Refund and exchange Apologizing3Post-Test1 ???11???????? ????????????????????????????????????????????????????????? 1??????????????????????????????????(??????????)??????????????????? 1-3????????? Welcome to English for Communication ??????????????????? 1?????? ????????? ???? 3 ??????? 1. ????????? ?????????????????? ???????????????????????????????????????????????????????????????????????????????? ???????? listen to me, Point to the picture ??????? ???????????????? ???????????????????????? ?????????????????????????? ??????????????????????????????? ??????????? ???????????????????????????????????????????????????? 2. ????????????????????? 1. ????????????????????? ????????? ?????? ????????????????? ???????? ????????????????? ????????????? 2. ????????????????????????? ??????????????????????????????????????????????? 3. ????????????????? ??? ??????????????????? ???????????????????????????????????3. ?????????????????????? ????????????????????4. ??????????????? Skill : Listening , Speaking , Reading , WritingVocabulary : Listen to, Read, Talk, Repeat after, Look at, Point to, Circle, Write, a number, a letter, a word, a sentence, a picture, a book, a teacher, a class, a partner, classmates Numbers : zero, one, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, thirteen, fourteen fifteen, sixteen, eighteen, nineteen, twenty,thirty, forty, fifty, sixty, seventy, eighty, ninety, one hundredFunction : 1.Greetings, introduce friend to other 2. Asking about first name and last name 3. Asking about spelling name 4. Asking about address 5. Asking for the phone numberCulture : ?????????????????????????????????????5.????????????????????????? (3 ???????)???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? Classroom language , Number ,????????????????????????????????????????, ????????????????????????????????????????????????? 4 – 5 ????????????????????????????? ????????????? ????????????????????????????????????????, ?????????????????????????????????????????????????????? ??????????????????????????? ??????????????????????????????????????????????????6. ???? ???????????????????????1. ???????2. ?????????7. ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????1.????????????????????? ??? ???? ????????PretestWelcome to English for Communication1. “Eleven” is…………….a) 7b) 8c) 11 d) 122. “a, b, c, d, …..” are …………a) numberb) wordc) letterd) sentence3. A : What’s your address ? B : ………………………a) I’m Mariab) Thanksc) You’re welcomed) 30 Green Street4. A : …………………………. ? B : It’s 0-5377-4589.a) What’s your name?b) What’s your last name ?c) What’s your phone number ?d) What’s your address ?5. A : What ‘s your are a code ? B : …………………………a) 053b) 57000c) 0-5377-4598d) 016. A : ………………………… ? B : Nice to meet you too.a) Thanks.b) Nice to meet you.c) And you?d) I’m Tata.7. Write your name.Mr / Mrs/ Miss………………………………………………….8. Write your address.No. ………. Moo ……. Tumbon……………….Ampher ……………… (zip code)………….Thailand Tel. …………9. Which is correct ?a) Look to the picture. c) Repeat after me.b) Point to a book.d) Read to a book.10. What is Mr. John Martin’s first name ?a) Mr.b) Johnc) Martin d) Dr. ????????????????????? (Pre test) 1. c 2. c 3. d 4. c 5. a 6. b 7. ……..33159705715 8. ………. 9. b 10. bWelcome to English for Communication????????????????? 1Welcome to English for CommunicationVocabulary3429000762004572000148590Classroom action194310017272034290010160 Listen read talk repeat 148590024955544570651689100168910 look point circle write ?????????????????????1. Listen to the cassette. = ??? ??????????2. Read the newspaper. = ????????????????3. Talk to your friend. = ?????????????????????4. Repeat after me = ????????????5. Look at the picture. = ???????????6. Point to the television. = ??????????????????????????7. Circle the letter. = ?????????????8. Write your name. = ??????????????????????? : ?????? 1-8 ??????????????????????? 1 ???????????????????? ????????????????????? ?????????????? ???? Listen ??????????? to, Look ??????????? at ???????1. a number = ??????/??????? 2. a letter = ???????? 3. a word = ?? (??????????????)4. a sentence = ?????? (????????)5. a picture = ??????6. a book = ???????7. a teacher = ??????8. a class = ?????????9. a partner = ?????? (?????)10. classmate = ???????????????????Classroom wordsRead a book. A book bbbbookA b c 1 2 3 a number a letter a word a sentence 4229100371475 14859001670052857500281305-114300167005 a picture a book a teachera class1828800-1143004572000 a partner a classmateNumber (??????)???????????????????????? 2 ????? ?????? Cardinal number (?????????) ??? Ordinal number (????????????????)Cardinal number (?????????) ?????? one, two, three………. ???????????????????? I have three brothers. = ??????????????????????? 3 ??Number 0 – 100 zero 4 four 8 eight1 one 5 five 9 nine2 two 6 six 10 ten3 three 7 sevenNumber 11-10011 eleven 21 twenty-one 31 thirty-one12 twelve 22 twenty-two 40 forty13 thirteen 23 twenty-three 50 fifty14 fourteen 24 twenty-four 60 sixty15 fifteen 25 twenty-five 70 seventy16 sixteen 26 twenty-six 80 eighty17 seventeen 27 twenty-seven 90 ninety18 eighteen 28 twenty-eight 100 one hundred29 twenty-nine 29 twenty-nine20 twenty 30 thirtyOrdinal number (????????????????) ?????? first, second, third…… ???????????????????? My third brother is John. = ??????????????????????? ?????Number 0 – 100 zero 4 fourth 8 eighth1 first 5 fifth 9 ninth2 second 6 sixth 10 tenth3 third 7 seventhNumber 11-10011 eleventh 21 twenty-first 31 thirty-first12 twelfth 22 twenty-second 40 fortieth13 thirteenth 23 twenty-third 50 fiftieth14 fourteenth 24 twenty-fourth 60 sixtieth15 fifteenth 25 twenty-fifth 70 seventieth16 sixteenth 26 twenty-sixth 80 eighty17 seventeenth 27 twenty-seven 90 ninety18 eighteenth 28 twenty-eighth 100 one hundredth29 twenty-ninth 29 thirty-ninth20 twentieth 30 thirtieth??????????? : Greeting and introduce oneself and others (?????????????????????????????????????) Greeting (?????????)1.1 Informal greetings (???????????????????????????)(Informal greeting)??????????????????????????? (Informal response)???????????????????????????Hi, HelloHow are you?How are you doing?How’s everything? (How’re things?)Hi, HelloFine, thank you. And you?I’m very well, thanks.All right.OK.Very well, thank you.Example A : Hi, Gordon. How are you? B : Hi, Frank. Fine, thanks and you? A : Good. Thanks.1.2 Formal greeting (????????????????????????)Formal greeting????????????????????????Formal response????????????????????????Good morning / afternoon / eveningHow do you do?And How are you?Good morning / afternoon / eveningHow do you do?I’m fine, thank you. And you?Example A : Good morning Miss Susan? How do you do? B: Good morning Mr.John. How do you do? 1.3 Good morning is used from 05.00 a.m.- 12.00 (noon) ??????????????????????????? 05.00-10.00 1.4 Good afternoon is used from 1.00 - 04.00 p.m. ??????????????????????? 13.00 – 16.00 ?. 1.5 Good evening is used from 5 p.m. onwards (or afterwards) ??????????????????????? 17.00 ?. ????????? Good night is only used for saying goodbye, never for saying Hello. ?????????????????????????????????? ?????????????????????? 2. Introducing oneself and others (?????????????????????????)Informal Self Introductions(???????????????????????????????)Responses (???????????)Hi, My name is Robert.Hi, I’m Pat Winston. What’s your name?Hello. My name is Paul.My name is Paul Simon.Hi, I’m Edith.My name is Connie Francis.I’m glad to meet you. I’m Clare.Pleased to meet you. I’m Clare.Nice to meet you.Formal Self Introductions(????????????????????????????)Responses (???????????)I’d like to introduce myself.I’m Clark Peterson. (Name / job)May I introduce myself? My name is John Smith.Let me introduce myself. John Smith, sales manager.First, let me introduce myself. I’m John Smith from London.How are you Mr…?How do you do Mr….?It’s a pleasure to meet you. Mr….It’s very nice to meet you.I’m (very) glad to meet you.I’m delighted / pleased / happy to meet you.Example 1. A : Hello. I’m Morris Kelly. B : Hi. I’m Clare Taylor. Glad to meet you. A : I’m glad to meet you, too. 2. A : Let me introduce myself. I’m Sally Roger. B : How are you Miss Roger. I’m Mark Jacob. It’s pleasure to meet you. A : Nice to meet you too. 3. A : Uncle Tom. May I introduce David. David is an accountant at the bank. B : How do you do? I’m glad to meet you. A : How do you do? I’m glad to meet you, too.Language Use1. ?????????????? ????????????????????????????????????? ?????? * Where are you from? * What do you do? * What is your job?2. ????????????????????????? ?????????? ????? ?????????? / ?????????????? ?????? * This is Susan. She’s from Australia. * This is Mr. Steve. He’s a famous journalist from the Bangkok Post.3. ???????????????????????????????????? ????????????????????????????????? ?????? * It’s nice to meet you. * It’s nice meeting you. * I’m very pleased to meet you. * I’m very pleased to have met you. * I’m very pleased to have the opportunity of meeting you.4. ?????????????????????????????????????????????? ??????????????????????????? ??????????? ?????? * My name is Robert Jansen. * You can call me Bob. * Please call me Bob.Questions (?????)Responses (??????)What is your name, please? = ??????????? ?????(??????????)?What’s your last name? = ?????????????????????????Is that your first name? = ???????????????????????????Nice to meet you. = ????????????????What’s your address? = ????????????????????? 6.Is that 30 or 13? = ??? 30 ???? ??? 13?Thank you. = ?????? 8. Spell your name, please. = ???????????????????????9. Maria. Is that m-a-r-i-a? = ?????? ???? m-a-r-i-a ???????10. What’s your telephone number? = ???????????????????????????1. I’m Nadia. = ?????????????2.My last name is Atwood. = ??????????????????????3. Yes, it is. = ??? No, it is not. = ??????4.Nice to meet you too. = ???????????????????????5.13 Building road. = ?????? 13 ??????????6. It is 30. = ????????? 307. You’re welcome. = ?????????????8. J-E-N-I-F-E-R 9. Yes, it is. = ???10. 056-721456 (zero-five-six-seven-two-one- four- five – six)????????? ???????? 1Note: Fill the correct meanings of these following words. (???????????????????????????????????)English wordsThai words………………..circleclassmate………………..look ata letter………………..writea word…………………??????………………..………………..???……………………………………??????………………….…………………. ??????Conversations (???????)A : Complete these conversation. (???????????????????????????)1.Hello.I’m Lina. ………………I’m Mark. 1143000167640308610053340Nice to meet you too.…………………….……………………. Mark, this is Bruno. Bruno, this is Mark2.Hi, Mark.…………..…………..1600200172085Nice to meet you too.1171575330203. Hi, I’m Sandy.Sandy, ………….. S-A-N-D-Y?Yes,……..4.…………...Jenny.182880053340Jenny. Is that J-E-N-Y?No, it’s J-E-N-N-Y.5.1885950-171450Hasan.…………your name, please?Yes, it is. Is that your first name? ……………………is Ali. And what’s your last name?Thank you. Mr.Ali.085-23456776.What’s your ……………….19431006350914And what’s your ……………….?B : Read this form and answer these following questions. (??????????????? ????????????)Jean Heggi45 Main Street, Queensland, Australia 098765(109) 555-2245Questions:1. What is the name? = ………………………………………………………………..2. What is the surname? = ……………………………………………………………..3. What is the address? = ………………………………………………………………4. What is the zip code? =……………………………………………………………..5. What is the telephone number? = …………………………………………………..C: Writing 1.Write your name. ………………………………………………………2. Write your address. ……………………………………………………3. Write your zip code. ……………………………………………………D: Write your name, surname, address in this form. (????????? ??????? ????????????????????????????)Name Mr./Miss/ Mrs. ……………………… Surname…………………………………….Address …………………………………………………………………………Zip code ………………………Telephone number. ………………………..Post test Welcome to English for communication1. Which are number ?a) 1, 2, 3, 4, …….b) a, b, c, d, …….c) book, school, housed) I love you., This is a book.2. A : Thanks. B : …………………..a) Nice to meet you.b) Bye.c) You’re welcome.d) Nice to meet you too.3. Write your name.Mr. / Mrs. / Miss ………………………………………………………4. Write your address.No. ………. Moo ……. Tumbon ……………………………….Ampher …………………. , ………………, (zip code)………….Thailand Tel. …………………………………………………….5. “twenty” is …………….a) 12b) 20c) 22d) 306. Which is correct?a) Repeat after me.b) Circle after a book.c) Read after a book.d) Point after a book.7. A: What is your zip code? B: ……………………..a) 57000b) 053c) 01d) 0-5377 45898. A: ……………………………….? B: 13 Main Street.a) What’s your phone number?b) What’s your address?c) What’s your zip code?d) What’s your area code?9. A: ………………………………? B: My name is Maria Crank.a) What’s your name?b) What’s your first name?c) What’s your last name?d) What’s your area code?10. A: Is that 13 or 30? B: ………………………….a) 13b) Yes, it is.c) No, it isn’t. d) You’re welcome????????????????????? (Post test) Welcome to English for communication1. a2. c 3. ……….. 4. ………..5. b6. a7. a8. b9. a10. a456247588900??????????????????????? 2??????????????????????????????????(??????????)??????????????????? 1-3????????? Life and work ??????????????????? 2?????? ??????????????/??? ???? 3 ??????? 1. ???????????????????????? ???????????????????????????????????????? ????????????????????????????????????????????????????????????? ????????????????????? ?????????????????? ???? ??????- ????????/??? ???????????????????????????????????????? ????????????????????????? 2. ????????????????????? 1.??????????????????????????? ????????????????? ???? ????? ????????????? 2.????????????????????????? ?????????????????????????? ????? ?????????????????? ??????? 3. ????????????????? ??? ??????????????????? ?????????????????????????? ???????? ?????????????????3. ?????????????????????? ???????????????????? ????????????????4. ??????????????? Skill : Listening , Speaking , Reading , Writing Vocabulary : a plumber , a homemaker , a cook , a cashier , a manager , a housekeeper, a teacher , a student , a bus driver, a mechanic , an engineer , an electrician Functions : 1. Asking for and giving name, occupation, country of origin 2. Making introductions 3. Introduces self Culture : 1. Friendliness 2.Helpfulness 5.????????????????????????? (3 ???????)????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ?????????????????????????? ?????????? –????????????????? ???????????????????????? 4 – 5 ????????????????????????????? ???????????????? –????????????????? ????????????????????????????? ???????????????????????? –????????????????? ?????????????????????????Grammar ??????????? Verb to be ??? Contraction6. ???? ???????????????????????1. ???????2. ?????????7. ??????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????1.????????????????????? ??? ???? ????????Pre testLife and work1. What’s “a mechanic” in Thai ?a) ?????????b) ????????c) ?????????d) ?????????2. Who work in school?a) an engineerb) a cookc) a cashierd) a teacher3. A: What do you do? B: ……………………………a) I’m a cashier.b) I’m Maria.c) Yes, I am.d) Good to meet you.4. A: ……………………………. B: Yes, I am.a) Is you a manager?b) Are you a manager?c) Do you a manager?d) What’s your name?5. Ken and I ………from China.a) isb) amc) ared) don’t6. A: May I help you, please. B: ………………………….a) Yes, thank you.b) I’m a cashier right now.c) OK., good.d) You’re welcome.7. A: What’s your occupation? B: …………………………….a) I’m a plumber right now.b) I’m from Mexico.c) I’m Kathy Carton.d) Well, good luck.8. A: Is she a cook? B: ……………………………a) Yes, I am.b) No, I am not.c) Yes, she is.d) No, she doesn’t.9. A: ………………………………. B: Thanks so much.a) Nice to meet you.b) OK. Bye.c) Good luck.d) What do you do ?10. A: I’m unemployed right now. B: …………………………….a) Oh, I’m sorry. Well, good luck.b) Yes, I am.c) Thanks.d) No, I’m not. B????????????????????? (Pre test)Life and work 1. b 2. d 3. a 4. b 5. c 6. a 7. a 8. c 9. c 10. a2428875106680????????????????? 2Life and workVocabulary (???????)Occupations (?????)1. a plumber = ?????????7. a teacher = ???2. a homemaker = ???????8. a student = ????????3. a cook =??????(???????)9. a bus driver = ????????????????????4. a cashier =???????????????10. a mechanic =????????5. a manager =?????????11. an engineer = ??????6. a housekeeper = ??????????????????12. an electrician =?????????Practice Conversations (??????????) Meet and greet other students. (????????????????????????) A: Listen and read (??????????) B: In pairs read out and role play. (?????????????????? ?????????????????) 2 . A: Are you Henry? (?????? ?????? ???????) B: Yes, I am. (??? ?????? ??????) A: Oh, hi, Henry.( ??? ?????? ??????) Nice to meet you.(??????????????? ) I’m Leo. ( ?????? ???? ?????) 3. A: Are you Nany? (?????? ?????? ???????) B: No, I’m not. I’m Risa. (?????? ?????????????) A: Oh, hi, Risa. (?? ?????? ????) Good to meet you. I’m Nadia. (??????????????? ??????? ??????) 4. Where are you from? ( ????????????) A: Listen and read. (??????????) B: In pairs read out and role play. (?????????????????? ?????????????????) A: Where are you from? (????????????) B: Japan.(?????????????) What about you? (???????????) A: I’m from Russia. (?????????????????????) 5. What do you do? ( ???????????????) A: Listen and read. (??????????) B: In pairs read out and role play. (?????????????????? ?????????????????) A: What do you do? (???????????????) B: I’m a mechanic. (???????????????) And you? (???????????) A: I’m a cashier. (??????????????????????) But right now I’m unemployed*. (????????? ????????????) *unemployed = ??????? B: Oh, I’m sorry. (??? ?????????) Well, good luck! (?? ??????????????) A: Thanks! (??????)Reading and WritingA: In pairs, read out this text and answer the questions.New assistant manager for BedfordPlease welcome Tania Soto to the Bedford Hotel. Tania’s a new assistant manager. She’s from Puebla, Mexico. She speaks both Spanish and English. In Puebla. Tania was an assistant manager in the Palace Hotel. Tania says, “I’m really happy to be at the Bedford Hotel”Good luck in your new job, Tania!???????????? ????????? ???? ????????????????? ?????? ?????????????????????????? ?????????????????? ?????????????? ?????????????????????????????????? ???????????? ???????????????????????????????????????? ???????????? “??????????????????????? (????) ???????????????????????????????” ?????????????????????????? ?????? Vocabulary (???????)1. welcome= ????????????6. really= ?????2. assistant= ???????7. Good luck = ?????3. manager= ?????????4. Spanish = ????????5. Puebla = ?????????? ????????????????QuestionsNote: Read the sentences and check (/ )True or False. (?????????????????? ???????????????? ( / ) ??? ???? ???SentencesTrueFalseTania is a woman.Tania is from Bradford Hotel.Tania is an assistant manager.Tania can speak Spain and English.Tania is happy in Bradford Hotel.……….………..………..………..………..………..………..………..Grammar Present tense be in singular from : is am areI am I amYou are You areHe is a cookHe is not a teacherShe isShe isMarta is Marta isI + am = I’mYou + are = You’reHe + is = He’sShe + is = She’sMarta + is = Marta’sQuestions and short answers with beAre you a cook? Yes, I am.Are you from Mexico? No, I’m not.Is she a teacher? Yes, she is / No, she’s not.Is he Yes, he is. / No, he’s not.ContractionsI am + not = I’m not.You are + not = You’re notHe is + not = He’s notShe is + not = she’s notMarta is + not = Marta’s not????????? ???????? 2VocabularyA : Rearrange these words correctly. (?????????????????????????????)1. emnichca = …………………………. ?????? ???????????2. aregmna = ……………… …………..?????? ?????????3. ttsedun = ……………………………?????? ????????4. prbulme = ……………………………?????? ?????????5. rineenge = ……………………………?????? ??????Grammar (????????)A : Complete the sentences. Write is, am or are. (??????????????????????????????????? is, am ???? are)1. He…………….a plumber.2. Sunee and Somsak ……………….from Mexico.3. Max and I ……………………not the teacher.4. She ………………...unemployed.5. They………………my sisters.B: Match the sentences in A with the appropriate meaning in B. ( ??????????????????????? A ?????????????????????????? B) ………….1. ??????????????????????………….2. ??????????????????????????????????………….3. ????????????????………….4. ??????????????????????????????………….5. ??????????????? C : Look at the picture and make sentences with is, am or are.Example03810 He is a student.2743201098551. He ……………………………………………………2. 1911350 I …………………………………………………………3. Martin ………………………………………………….1371600108585502920457204. Peter and Somchai ………………………………………..1600201219205. Suree and Lucy …………………………...cashier.160020704856. John ………………………………………………………..Conversation (???????) A : Complete these conversations correctly. (????????????????????????????) What do they say? (?????????????????)…………………………………………………..1.Hi! What do you do?130302015240………………………………………14173201301752. I’m from China.And you? Nice to meet you too.………………………………1760220920753. 4. OK. Goodluck! Bye1868805196855. Yes, please. I’d like some water.1868805173990Speaking and writing:A: Walk around the classroom, interview your friends about name, address and occupation. Write down below. Imagine that you are any occupations. - What is your name?- What do you do? - Where are you from?NameAddressOccupation…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………B: Match the words in Column A with the appropriate meaning in Column B (????????????? A ??????????????????????? B)AB……….1. Are you Pepsi??) ???????????????……….2. I’m unemployed right now.?) ?????? ??????? ???????……….3. Where are you from??) ??????????? ?……….4. What do you do??) ?????? ?????????????……….5. Nice to meet you.?) ?????????????? ?Post testLife and work1. My friends …………from Hong Kong.a) isb) amc) ared) don’t2. Who work in the hospital?a) a doctorb) a teacherc) a cookd) a mechanic3. A: ………………………? B: I’m unemployed right now.a) What’s your address?b) Where are you from?c) Are you Ana?d) What’s your occupation?4. A: Is Maria an engineer? B: ……………………………….a) Yes, I am.b) No, I’m not.c) No, she isn’t.d) Yes, he is.5. What is “??????” in English?a) a managerb) an engineerc) a plumber d) a cashier6. A: …………………………….. ? B: Yes, I am.a) Am I a student?b) Is she a student?c) Do you a student?d) Are you a student?7. A: …………………………… B: Oh, I’m sorry. Well, good luck.a) I’m a cashier b) I’m unemployed.c) Nice to meet you.d) I’m from Mexico.8. A: Good luck. B: ………………………………..a) Thanks. Bye.b) You’re welcome.c) Oh, I’m sorry.d) No, I’m not.9. A: I’m from U.S.A. And you? B: ……………………………….a) I’m from Japan.b) I’m unemployed.c) I’m an engineer.d) I’m sorry.10. What’s “an electrician” in Thai? a) ?????????b) ????????c) ?????????d) ??????????????????????????? (Post test)Life and work42005252559051. a2. a3. d4. d5. b6. a7. b8. a9. a10. a??????????????????????? 3??????????????????????????????????(??????????)??????????????????? 1-3????????? Customer ??????????????????? 3?????? ????????????? ???????????????? ???? 3 ??????? 1. ????????? ?????????????????? ?????????????????????????????????? ????????? ??????????????????????????????????????????????????????? ?????????????????????????????/?????????????????????????? ?????????? ???? ?????????????????????????????????????????????????????????? ???????????????? 2. ????????????????????? 1. ??????????????????????????? ?????????????? ??????????????? ?????????????? ??????? 2. ????????????????????????? ????????????????? ???????????????????????????? ?????? ?????????????????????????? 3. ????????????????? ??? ??????????????????? ???????????????????? ????????????? ????????????????????? ?????????????????????????? 3. ?????????????????????? ???????????????????? ??????????????????????4. ???????????????Skill ; Listening , Speaking , Reading , WritingVocabulary : : a shirt, pants, a shoes, a uniform, a suit, a tie, a dress, a skirt, a jacket, red, blue, yellow, white, black, green, orange, brown, a customer, a salesperson, a receipt, a store Function : 1. Offers service. 2. Responds to customer requests. 3. Apologizing 4. Complains about merchandise 5. Fill out the merchandise return formCulture : 1. Friendliness 2. Human Relationship5.????????????????????????? (3 ???????)????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????? ?????????????????????????????/ ???????????????????????????????????????? ???????????????????????? 4 – 5 ????????????????????????????? ???????????????????????????????? ??????????????????????????????????????????????????? ????????????????????????????? ????????????????????????????????????? ?????????????????????????????????????????????????????? –????????????????? ?????????????????????????Grammar ??????????? Present Simple Tense6. ???? ???????????????????????1. ???????2. ?????????7. ????????????????????????????????????1.???????????????????????1.?????????2.??????????????????????????????????3.????????????????????????????????????????????????1.????????????????????? ??? ???? ????????Pre testCustomer1. What’s “ a receipt” in Thai ?a) ??????b) ??????????????c) ??????????d) ??????2. A: May I help you? B: ………………………a) Yes, please.b) What color?c) What’s size?d) I’m sorry.3. A: ……………….? B: Small.a) May I help you?b) What’s size?c) What’s color?d) Do you have the receipt?4. A: Do you have any small microwave ? B: …………………………………….a) Yes, I think so.b) Great, thanks.c) It’s too large.d) That’s good.5. A: Hi, I need some help ? B: ……………………………a) Sure.b) It’s too large.c) That’s good.d) You’re welcome.6. A: These shoes are the wrong size. B: ……………………………..a) OK. This way please.b) Oh, I’m so sorry.c) Yes, we do.d) May I help you?7. Maria …….medium T-shirts.a) likeb) likesc) to liked) liking8. The manager ……….a copier in the meeting room.a) doesn’t likeb) don’t likec) doesn’t likesd) doesn’t likes9. We don’t need blue pants. We have ……..blue pants.a) thisb) ac) ord) these10. A: ………you want this black skirt? B: No, I don’t. I want a red one.a) Dob) Doesc) Isd) Are---------------------------------------------????????????????????? (Pre test)Customer1. b2. a3. b4. a5. a6. b7. b8. a9. d10. a685800-1806575????????????????? 3Customer Vocabulary (???????)Clothes (????????) Colors ( ?? )1. a shirt = ?????????? 6. a tie = ????? 10. red = ????? 14. black =????2. pants = ??????????? 7. a dress = ?????????? 11. blue = ????? 15. green =???????3. a shoe = ??????? 8. a skirt = ??????? 12. yellow=???????? 16.orange =?????4. a uniform = ???????? 9. a jacket = ????????????? 13. white =????? 17. Brown = ????????5. a suit = ?????? Other words (??????? )18. a customer = ??????19. a salesperson = ??????????20. a receipt = ??????????????21. a store = ???????Practical conversations. (??????????)Ask for service. Offer service. ( ?????? )Listen and read.A : I need a uniform, please.B : Sure. What size?A : Small.B : And what color?A : Green.B : OK. This way, please.Size1. small = ????????2. medium= ????????3. large = ???????? Ask for a size. (????????????????)A. Listen and read. (??????????)B: In pairs read out and role play. (?????????????????? ?????????????????)A : Do you have this shirt in large? (???????????????????????????)B : Yes, we do. (?? )A : Do you have these shoes in size 10? (???????????? ????? 10 ????)B : No, we don’t. (??? ????????) I’m sorry. ( ?????????????) 2. Talk about problems with clothes. (??????????????????????????????????)A. Listen and read. (??????????)B: In pairs read out and role play. (?????????????????? ?????????????????)A : May I help you? (??????????????????? ?)B : Yes, please. (?? ?????????) These pants are the wrong size. (?????????????????????????????????)A : Oh, I’m sorry. (?? ????????????) Do you have the receipt? (??????????????? ?)B : Yes, I think so. (?? ?????????????????????)Problems with clothes. (??????????????????????)1. the wrong size = ?????????????? ?????????? ??????????????2. the wrong color = ???????????? ???????????????????????????3. too small = ??????????????4. too large = ??????????????Grammar (????????)The Present simple Tense : have, want, need and likeIIYou need a uniformYou don’t need a tie.WeWeThey TheyQuestions and short answersDo + you + like this tie? Yes, INo, I They we do we don’tThey theyDoes he Yes, he No, he She like this tie? she does she doesn’t Bill Bill BillInformation questions What size do you want? they This, that, these, thoseThis = ???, that = ????, these = ????????, those = ?????????I like this shirt.I like that suit. I like these shoes.I like those shoes.Present simple Tense ??? ?????????????????????????????????????????????? ?????????????????????? ???????? ???????????????? (Subject ) + ????? ??????? 1 (Verb1) + (????, object) 1. ???????????????????? ?????? He, She, It ???? ??????? ????? ????????????????????? s ???? es ???? He walks to the market. = ????????????? ????????? ????????? He (???) ??????????????? ???????????? walk ??????????? s????????? es1. ???????????????????????????? ??????? es ?????? s, ss, sh, ch, x , o??????????????? s ???? a bus = buses ?????? ??????????????????????????????? ss ???? pass = passes ?????? ?????????????????????? sh ???? push = pushes ?????? ????/?????????????????? ch ???? beach = beaches ?????? ????????????????????? x ???? box = boxes ?????? ???????????????????? o ???? go = goes ?????? ??2.??????????????????? y ?????????? y ???? i ???????? es ???? dry = dries (????) ?????????? y ??????? ?????? a, e, i, o, u ?????????????? y ???? i ?????????? s ????????????? ???? play = plays (????)2. ???????????????????? ?????? I, We, You, They ???? ?????? 2 ???????? ???????????????????????? s ???? es ???? We play tennis. ???????? ????????? We ?????? ?????? ??????????? ???????????? play ?????????????? sPresent Simple Tense ????????????????? ??????????????????? Present simple tense ????????????????????????? ??????? Verb to do ?????? do ??? does ???????? ??? do ???????????????????????????? (He, She, It) ???? does ?????????????????????????? (I, We, You, They) 1. ???????????? * ?????????????????????? ???? He doesn’t need the uniform. ????????? He ?????? ???????????????? ??????????? ????? doesn’t ????????????? does not ?????? ??? ?????????? does ???????????? ???????? need ????????????? s* ?????????????????????? ???? They don’t want black shoes.????????? They ?????? ??????????? ??????????? ????? don’t ???????? do not ?????? ???2. ?????????? ????? do, does ?????????????* ?????????????????????? ???? Does he want the uniform? ????????? He ?????? ???????????????? ??????????? ?????????? does ??????????? ????????????????????? ? ??????????????? ??????? does ???????????? ????? want ??????????? s?????????????????? Yes ???? No ???????? ???? ??? Yes, he does. ???? No, he doesn’t.Verb to have (??)????? Present simple tense ?? 2 ??? have ??? has ?????? ??1. have ?????????????????????????? (I, We, You, They) ???? We have some suits. = ?????????????? ???????? ????????? We ?????? ?????? ???????????, They have ten shoes. = ??????????????????????? 10 ??? ????????????????? They ?????? ?????????????? ??????????? ???????2. has ?????????????????????????? (He, She, It) ???? She has a red jacket.= ????????????????????????? ???????? ????????? She ?????? ?????(?????????????????) ????????????????????????????Does she have a suit? ???????? ????????? she ???????????? have ??????????? ???????????????????? does ??????????????????????????? ??????????? s, es ???????????????????????????????????????? ????????????????? ??? Yes, she does. ???? No, she doesn’t. ??????????????????? ??? Yes, she has a suit. ???? No, she doesn’t have a suit.Authentic Practice 1 ( ????? 1)With words you know, you can talk to this customer.(?????????????????? ??????????????????????????????????) (customer = ??????)A. Listen and read. (??????????)B: In pairs read out and role play. (?????????????????? ?????????????????)Customer : Hi, I need some help.(?????? ???????????????????????) I need to return this microwave oven. (???????????????????????????) It’s too large. (?????????????)You: I’m sorry (???????????????) ….Well. no problem. (?????? ????? ?????) Do you have the receipt? (??????????????? ?)Customer: Yes, I do. (?? ) Here it is. (????????) Do you have any small microwaves? (??????????????????????????? ?)You:Yes, I think so. (?? ?????????????????????)Customer: Oh, that’s good. (??? ?????????) Where are they? (???????????)You:They’re across from the coffee makers. (???????????????????????????)Customer: Great, thanks. (?????? ??????)???????????ReadingA: Read out this sign and answer the questions.Bell office supplyREFUND AND EXCHANGE POLICY???????????????-????????????????No refunds (????????????)Exchanges for customers (?????????????)With receipt (???????????????????)Question:This customer can refund but can’t exchange. ( ) Yes ( ) NoWriting:123 Office SupplyCustomer name ….Pannipa TachaiItem…Microwave….Reason for return…wrong size…(???????????????...??????????????).??????????????????????Exercise: WritingSituation: You bought a new rice cooker. You don’t like color. The shop has a policy to exchange, not return. Write down your data in this return and exchange form.(?????????: ??????????????????????????? ??????????? ????????????????????????? ???????????? ??????????????????????????????????????-?????????????????????)Top Office SupplyCustomer name ………………………………………...Item………………………………..……………………Reason for return…………………..…………………...????????? ???????? 3Vocabulary (???????)A : Rearrange these words correctly. (????????????????????????????????)1. uimforn = ……………………………?????? ??????????2. toucrems = ……………………….. ?????? ??????3. gaerno = …………………………. .. ?????? ?????4. rwgno = ………………………… .. ?????? ???????5. ceertip = ………………………… . .?????? ???????B : Look at the picture and fill the clothes and color in the blanks correctly. (??????????? ???????????????????????????????????????????????? ???????????)…………tiea white shirt2286000130175 ……… shoes.blue …….…….Grammar (????????)A : Complete these sentences with the simple tense. (????????????????????????????)1. He ………………….(need, needs) some shoes.2. Mark and I …………………..(want, wants) the green tie.3. They ………………………...(have, has) white T-shirt.4. Naree and John ……………….(need, needs) their suits.5. My mother …………………...(need, needs) orange pants.6. She ……………………….(don’t like, doesn’t like) those shoes.7. His sisters………………………(don’t need, doesn’t need) my dress.8. The teacher………………………….(don’t like, doesn’t like) black shirt.9. You ………………………….(need, needs) your uniform.10. Their brother ………………………(don’t want, doesn’t want) brown pants.B : Rearrange these sentences. (?????????????????????????????)1. don’t / a red tie / you / have.= ……………………………………………………………………………….2. want / does / Kathy / a jacket ?= ……………………………………………………………………………….3. do / you / any / have / microwave / small ?= ……………………………………………………………………………….4. are / across from / a shirt / the shoes.= ……………………………………………………………………………….5. need / to return / I / this / microwave oven.= ……………………………………………………………………………….6. these / are / wrong / pants / the / color.= ……………………………………………………………………………….7. need / Hi, / I / some / help.= ……………………………………………………………………………....Conversations (???????)…………………………………A : Complete these conversations. (????????????????????????????) 1.This shirt is the wrong size.228600059690………………………………2. Small !2171700106680 …………….I’m sorry.3. 2857500-19051828800112395Do you have this in mediumOK. ………………………..…………….4.1714500248285I need a red uniform, please.297180088265Well, no problem. ………………5. I need to return this.182880076835297180015875Reading: Read out and answer the questions.Saha Electric SupplyCustomer name …Rakchai ChaiklaItem………..DVD Player…………Reason for return…wrong color… .Question:What is the customer’s name? = ……………………………………………………………………………………………….What product is it?= ………………………………………………………………………………………………..What is the reason for return?= ………………………………………………………………………………………………What is the company’s name?= ………………………………………………………………………………………………Situation: You bought a new rice cooker. You don’t like color. The shop has a policy to exchange, not return. Write down your data in this return and exchange form.(?????????: ??????????????????????????? ??????????? ????????????????????????? ???????????? ??????????????????????????????????????-?????????????????????)Top Office SupplyCustomer name ……………………………………..Item………………………………..…………………Reason for return…………………..………………...Post testCustomers1. I want ……..shoes.a) ab) thisc) and) those2. A: Do you have the receipt ? B: ……………………………….a) Here it is.b) That’s good.c) This way, please. d) Yes, I do.3. What’s “ a customer” in Thai ?a) ??????b) ?????????????c) ?????????????? d) ?????????4. A: ………Mark and John need the red tie ? B: No, they don’t.a) Dob) Doesc) Isd) Are5. A: Hi, I need some help ? B: ……………………………a) Sure.b) It’s too large.c) That’s good.d) You’re welcome.6. A: ……………………… B: Oh, I’m sorry.a) This tie is the wrong color.b) Here’s my receipt.c) That’s good.d) You’re welcome.7. A: ………………………….? B: They’re across from the microwave.a) Do you have the receipt? b) Where are the microwave ?c) May I help you? d) What’s color, please?8. The cashier ………a new cash register.a) needb) needs c) to need d) needing9. I need an ………..shoes.a) help b) old c) has d) receipt10. A: Does Maria ………..a uniform ? B: Yes, she does.a) need b) needs c) this d) these????????????????????? ( Post test )Customer1. d2. d3. a4. a5. c6. a7. b8. b9. b2984505143510. a ................
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