Quick Installation Guide - DSL Reports

E31U2V1

DOCSIS 3.1 Advanced Voice Modem

Quick Installation Guide

Charter

C'OHM Nl ATION

Spectru~

E31U2V1 Quick Installation Gu ide

? SAFETY NOTICES

DeviC-e Grounding: Install the cable modem to ?nclude g round1ng the coa)(1al cable to the earth as close as practical to the building entrance per ANSI/NFPA 70 and the National Elcct ncal Code (NEC, in part?cular. Secttan 820 93, Grounding of the Outer Conduct?ve Sh1eld of a Coax1al Cable). The dev?ce is designed for IT power systems w1th phase-to-phase volt age a t 120V. Th1s umt ~a 100?240V, 50-60Hz power adapter. The power adapter must be keyed for proper polanzat 1on, and must be fully ?nserted to contact the back of the power connector port to ensure snug connection. Use only the supphgd power adaoter

DlsconnKtlng the Device: If the cable modem becomes damaged or encounters some other abnormality, d1sconnect the power adapter from the AC wall outlot ?mmcchatcly.

Temperature and Altitude: Install t he dev1ce 1n a locat1on not to exceed the max1mum opcrat1ng temperature of 104? F (40. C). Maxtmum operattng alt1tude ts 5000 m (16,404 ft.).

? PREPARING FOR INSTALLATION

Verify package contents. RF cable connector s, and power o ut let. ../ Unpack t he box and conf 1rm the follow1ng componen t s:

I

E31U2Vl

1 Ethernet Cable

l Power Adapter

(RJ-45_>_ _ _ _._ _.

.f Locate the RF (coax?al) cable connector on the wall.

../ Venfy the power outlet IS work.ng and ts w~red correctly. Place your cable modem w1th1n a proper distance from the outlet.

Charter

? BASIC MODEM INFORMATION

~~a~:~e:~;.~~~? 00:71CC8E:54:C7

Firmware Version 14 2.XXXX.XX

Compatibili ty

Local Web User Interface Access

Modem Web Page Login

DOCSIS 3.1/3.0/2.0/1.0 certofied Ethernet 10/100/1000 Mbps

htlp://192.168.100.1

Login: technician Pa ssword: (use Secure Password of the Day)

? UNDERSTANDING DEVICE CONNECTIONS

REAR PANEL:

Ethernet (Internet): Connoct to an Ethcrnct-enabled device such as a comput er, gaming console or a w1reless access point (LAN sw1tch, rou ter) ustng an RJ 4 5 Ethernet cable.

Voice 1-2: Use to connect analog telephones to the device Telephone servtce must be enabled by your scrv1ce provtdcr

Cable: Use to connect to the coax1al cable from your Internet serv1ce prov1der

Power: Use to connect to the power adapter Plug the o ther end 1nto the wall power outlet

Spectrum. E31U2V1 Quick Installation Guide

? UNDERSTANDING DEVICE CONNECTIONS (Cont.)

FRONT PANEL:

Reset : Use to reset the device sett1ngs When the Reset button icon, and the surrounding nng are 1llum?nated, press and hold the button for o4 seconds to initiate a power cycle. If the ltghts arc not l1t, the dov1ce can be factory reset. Press and hold the button for 10 seconds to reset the dcv?cc to factory default settings. Note When the bu~ton and nng are lit, a power cycle must be performed pnor to oerform1nq a factory reset

? INSTALLING THE MODEM

Connect the coax1al cable (not supplied) to the Cable connector on the rear panel of the modem and connect the other end to the cable wall outlet. Do not bend or over tighten the cables, as th?s may stra1n the connector and cause damage. To connect e modem and a television to the same wall outlet. you must use a cable hne sphtter (not 1ncluded)

2. Connect the Ethernet cable (supphcd) to a Eth ernet port on the back panel of the modem and connect the other end to the Ethernet port of a PC. Usc a Category Sc or Category 6 Ethernet cable w1th RJ-45 connectors to ensure G1gab1t Ethernet speeds (1f the computer supports It)

3 Connect an RJ-11 phone cable (not supplied) to the Voice 1 or 2 port on the modem (when prov1s1oned for vo1ce serv?ce as spec1hed by the servtce provtder), and connect the other end to the phone port of the telephone If vo?ce scrvtce 1s not provtstoned through the serv1ce provtder, telephone service is not ava1lable.

4 Connect the power adapter (supplied) to the Power port on the modem Connect the other end to a power outlet

Charter

? INSTALLATION DIAGRAM

~I E31U2V1

03.1 Advanced Voice Gateway

- Analog Phones (up to 2) RJ-11

CcMict a PC or Ehmlt a'rlbllld dlw::e

l"il --- l~twltdtor,...,) APCihol.tdbl n oonnedld b' .-... dew::e nst~~~M~on

SpeclnJtn? E31U2V1 Quick Installation Guide

? DEVICE WALL MOUNT INSTRUCTIONS

You can mount the E31U2V1 on a wall ustng the 2 mountmg brackets on the stde of the devtce Two round or pan head screws are recommended See the figure below for measurements.

1~ 5 5t ww::r.)

Charter

A

B

c

$Ia In Mlllloi-... (IIIII\)

A

9 .5 ..;. 0 .2

B

3.7 ..;. 0.1

c

34.5 +/? 0 .2

To m o unt the device on a wall:

1. Install the 2 screws hortzontally on the wall 140 mm ( 5.51 ?nchcs) apart.

Note: The screws should protrude from the wall so you can ftt tho dcvtce between the head of the screws and the wall. If you tnstall the screws .n drywull, usc hollow wall anchors to ensure the unit does not pull away from tho wall due to prolonged stratn from t he cable and power connectors

2. Mount the device on the wall

t,.,. NOTE to CATV SYSTEM INSTALLER:

This remmder IS provK/ed to calf CATV systems mstaller's attentK>n to sectiOn 820-93 of the NiJttOni!l E/cctoc Code. whiCh provldfls gu~fmes for proper groundmg and 1n particular. spcc1fy th.Jt thfl COiJxli!ff CiJble sh1ekJ shalf be connected to grounding system of the /xJ11dmg, ~s close to the pomt of c.,Oie fHltry .,s pra ................
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