The Licensing Exam Review Guide in Nursing Home ...

The Licensing Exam Review Guide in Nursing Home Administration

Fifth Edition, 2008

About the Author

James E. Allen, MSPH, PhD, CNHA, is Associate Professor Emeritus at the University of North Carolina at Chapel Hill and President of Long-Term Care Education .com, a national resource Web site for information on the long-term care field. He has more than 30 years experience teaching and conducting research in the field of health care administration. He taught courses at the University of North Carolina at Chapel Hill in long-term care administration, medical ethics, and the organization and financing of health care delivery in the United States.

The Licensing Exam Review Guide in Nursing Home Administration

Fifth Edition, 2008 864 Test Questions in the National Examination Format on the NAB 2008?2012 Domains of Practice

James E. Allen, MSPH, PhD, CNHA

New York

Copyright ? 2008 Springer Publishing Company, LLC

All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of Springer Publishing Company, LLC.

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Acquisitions Editor: Sheri W. Sussman Production Editor: Julia Rosen Cover design: Joanne E. Honigman Composition: Apex CoVantage

08 09 10 11/ 5 4 3 2 1

Library of Congress Cataloging-in-Publication Data

Allen, James E. (James Elmore), 1935? The licensing exam review guide in nursing home administration :

864 test questions in the national examination format on the NAB 2008?2012 domains of practice / James E. Allen.--5th ed.

p. ; cm. ISBN 978-0-8261-5924-3 (alk. paper) 1. Nursing homes--Administration--Examinations, questions, etc. 2. Nursing homes--Administration--Outlines, syllabi, etc. I. Title. [DNLM: 1. Nursing Homes--organization & administration-- United States--Examination Questions. 2. Long-Term Care-- organization & administration--United States--Examination Questions. WX 18.2 A427L 2008]

RA999.A35A45 2008 362.16068--dc22

2007052667

Printed in the United States of America by Bang Printing.

Contents

Introduction: Uses of This Study Guide for the 2008?2012 Domains of Practice

Format of the National Exam The One Best Answer Testing Format Deciding What the Question Is Deciding What the Answer Is Strategies for Test Taking

DOMAINS OF PRACTICE

Part One: Management, Governance, Leadership 1.1.1 Levels of Management 1.1.2 Line?Staff Relationships 1.2 Forecasting 1.3 Planning 1.3.1 Why Plan? 1.3.2 Steps in Planning 1.4 Organizing 1.6 Directing 1.6.1 Policy Making 1.6.2 Decision Making 1.6.3 Leadership 1.6.4 Power and Authority 1.6.5 Communication Skills 1.6.6 Organizational Norms and Values 1.6.7 Additional Related Concepts 1.7 Comparing and Controlling Quality

ix ix x xi xii xii

3 12 13 14 17 17 18 20 25 25 26 27 32 34 38 40 43

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