RFP for Online Loan Re - Payment through NET BANKING ...

RFP for Online Payment

Dated: 29th April 2015

Ref: LICHFL/CO/IT/2015-16/RFP001

RFP for Online Loan Re - Payment through NET BANKING, DEBIT CARDS

Confidential

LIC Housing Finance Ltd. 45/47, 2nd Floor, Bombay Life Building,

V.N. Road, Fort Mumbai ? 400001

PHONE: +91-022-22049919 FAX: +91-022-22178777 EMAIL: bids@

LIC HOUSING FINANCE LTD.

Page 1 of 51

RFP for Online Payment DISCLAIMER

Dated: 29th April 2015

1. This document is being issued in order to enable the vendors who have experience in setting up the gateway and managing Online Loan Re - Payment through NET BANKING, DEBIT CARDS. There should be no partners and it should be a single party bid. This document does not constitute nor should be interpreted as an offer or invitation.

2. This document is meant to provide information only and upon the express understanding that recipients will use it only for the purpose set out above.

3. By acceptance of this document, the recipients agrees that any information herewith will be superseded by any subsequent written information on the same subject made available to the recipient by or on behalf of the Company. Company undertakes no obligation, among other, to provide the recipient with access to any additional information or to update this document.

4. LICHFL reserves the right to (i) make necessary changes in the terms of the RFP, and (ii) reject any or all Tender responses without assigning any reason thereof. Company reserves the right, at any time, to change the procedure for the selection of or any part of the interest or terminate negotiations or the due diligence process prior to the signing of any binding agreement. Company reserves the right to cancel the Tender process at any time without penalty and without incurring any financial obligation to any Bidder or potential Bidder.

5. The recipients should carry out an independent assessment and analysis of the requirements of and of the information, facts and observations contained herein. The recipients are expected to examine all instructions, forms, terms & conditions and technical specifications in the Tender Documents. Submission of responses, not substantially responsive to the Tender Documents in every aspect will be at the vendor's risk and may result in rejection without further reference to the vendor. Submission of RFP response shall be deemed to have been done after careful study and examination of the Tender Document with full understanding of its implication.

6. This document constitutes no form of commitment on the part of the Company. Further, this document confers neither the right nor an expectation on any party to participate in the proposed process.

Confidential

LIC HOUSING FINANCE LTD.

Page 2 of 51

A.1 Introduction

RFP for Online Payment PART-A

INVITATION OF BID

Dated: 29th April 2015

LIC Housing Finance Ltd. is one of the largest Housing Finance Company in India. Incorporated on 19th June 1989 under the Companies Act, 1956, the company was promoted by LIC of India and went public in the year 1994. The Company launched its maiden GDR issue in 2004. The Authorized Capital of the Company is Rs.1500 Million (Rs.150 Crores) and its paid up Capital is Rs.950 Million (Rs.95 Crores). The Company is recognized by National Housing Bank and listed on the National Stock Exchange (NSE) & Bombay Stock Exchange Limited (BSE) and its shares are traded only in Demat format. The GDR's are listed on the Luxembourg Stock Exchange.

The main objective of the Company is providing long term finance to individuals for purchase / construction / repair and renovation of new / existing flats / houses. The Company also provides finance on existing property for business / personal needs and gives loans to professionals for purchase / construction of Clinics / Nursing Homes / Diagnostic Centers / Office Space and also for purchase of equipment.

The Company possesses one of the industry's most extensive marketing network in India: Registered and Corporate Office at Mumbai, 7 Regional Offices, 16 Back Offices and 219 area Offices spread across the country conduct the credit appraisal and administrative functions.

The Company has set up a Representative Office in Dubai and Kuwait to cater to the Non-Resident Indians in the GLCC countries covering Bahrain, Dubai, Kuwait, Qatar and Saudi Arabia. Today the Company has a proud group of over 12,00,000 prudent house owners who have enjoyed the Company's financial assistance.

The company has plan to start Online Loan Re - Payment through NET BANKING, DEBIT CARDS and invites tenders for the same.

Confidential

LIC HOUSING FINANCE LTD.

Page 3 of 51

RFP for Online Payment

Dated: 29th April 2015

A.2 Time Schedule of Various Tender related events :

1. Start date of Commencement of 29th April 2015

issue of RFP documents.

2. Last date for receipt of queries 11th May 2015

from interested companies

3. Last date for reply to queries

12th May 2015

received

4. Last date for Submission of

18th May 2015

Bids(on or before)

5. Date of Opening of Bids

19th May 2015 @ 11:00 am

Venue will be intimated later.

6. Addressee and

General Manager (IT),

Office Address for

LIC Housing Finance Ltd.

Communication/Place of

45/47, 2nd Floor, Bombay Life Building,

issue/submission and opening of V.N. Road, Fort

Bid Document.

Mumbai ? 400001

6

Bid must be valid for 180 days from the date of

Bid Validity Period

opening of the Bids.

Mr. Hitesh Talreja

7. Name of the contact person for ACM (IT),

any clarification

E-mail : bids@

LICHFL/CO/IT/2015-16/RFP001

8. Reference No.

Dated: 29th April 2015

(i) The schedule is subject to change and notice in writing of any change will be provided where feasible.

(ii) Bidders are requested to give bids in accordance with the terms and conditions contained herein. Evaluation criteria and evaluation of the responses to the bids will be entirely at Company's discretion. The Company's decision will be final and no correspondence about the decision will be entered into.

(iii) Bidders are advised to study the Bid Document carefully. Submission of Bid shall be deemed to have been done after careful study and examination of the Bid Document with full understanding of its implications. Sealed Bids prepared in accordance with the procedures enumerated in the RFP Document should be submitted to the Company not later than the date laid down, at the address given in Schedule A.2 mentioned above.

Confidential

LIC HOUSING FINANCE LTD.

Page 4 of 51

RFP for Online Payment

Dated: 29th April 2015

A.3 Tender related Terminology

Definitions

Throughout this RFP document, unless inconsistent with the subject matter or context: 1. Bidder/Proponent/Prime Proponent/Vendor/System Integrator/recipient/ Payment

Provider (PSP) - A firm submitting bid in response to this RFP.

Service

2. Company/Purchaser/LICHFL - Reference to "the Company" and "Company" and Purchaser shall be determined in context and may mean without limitation "LIC Housing Finance Ltd."

3. Proposal/Bid ? the Bidder's written reply or submissions in response to this RFP.

4. Solution/Services/Work/System ? "Solution" or "Services" or "Work" or "System" or "IT System" means all services, scope of work and deliverables to be provided by a Bidder as described in the RFP document and include services ancillary to the supply of the Systems, such as transportation and insurance, and any other incidental services, such as installation, commissioning, provision of technical assistance and other obligation of the Supplier covered under the Tender.

5. ITB ? Instructions to Bidders as Contained in PART-C.

6. Supplier/Contractor: Selected Bidder/System Integrator under this RFP.

7. "Contract" means the Agreement entered into between the supplier along with the OEM and the Company including all attachments and annexure thereto, the Tender document, proposal and all annexure thereto and the agreed terms as set out in the bid, all documents incorporated by reference therein and amendments and modifications to the above from time to time.

8. "Commissioning of System": The system shall be deemed to have been commissioned when all the activities defined under the Scope of work, for commissioning of system, have been successfully executed and completed and a certificate from the Company is obtained by the System Integrator. The date of commissioning of system will be the one stated in the Certificate from the Company.

9. "Acceptance of System": The system shall be deemed to have been accepted by the Company, subsequent to its commissioning, when all the activities as defined in the scope of work related to the acceptance of system have been successfully executed and completed and a certificate from the Company is obtained by the System Integrator. The date of acceptance of system will be the one stated in the Certificate from the Company. The entire System deployed should function continuously without any problem for 30 days as a pre-requisite for the Acceptance Certificate as required.

10. "Delivery of System" shall be deemed to have completed when the delivery of all the goods/items under the proposed bill of materials has reached the respective designated site in good condition for installation.

11. "Addendum" In addition to Specifications (RFP) document, any other document issued to the bidders by LIC HOUSING FINANCE LTD. in the context of this bidding process.

12. "Customers" shall mean customers of LIC HOUSING FINANCE LTD. who make payment online for their housing loan dues/ instalments by using the payment collection service provider's Network.

13. "Contract Price" shall mean, if there is formal agreement, the prices referred to in the agreement which are to be paid to the contractor for the work to be done under the contract/Work order.

Confidential

LIC HOUSING FINANCE LTD.

Page 5 of 51

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download