JOB DESCRIPTION FOR REAL ESTATE VIRTUAL ASSISTANT

[JOB DESCRIPTION FOR REAL ESTATE VIRTUAL ASSISTANT]

Primary Position Objectives

An Independent Contractor who works remotely and uses technology to deliver services to clients globally.

Position Title: General Virtual Assistant (GVA)

PAYSCALE: Level 1

Full Time: $______ Part Time: $_______

Key

Designation

Responsibilitie

s

General Virtual Assistant with Real Estate Experience and know at least ONE of the task listed

Listing Coordinator Marketing Coordinator Transaction Coordinator Utility Coordinator Bookkeeper Reimbursement Specialist Pre-Listing Coordinator BPO/MSR Coordinator Property Preservation Specialist Closing Coordinator Closing Assistant Coordinator

Key Qualifications

Must be proficient with MS Office Suite (Word, Excel, PowerPoint) Secretarial administrative skills required (email, scheduling, bookkeeping,) Good spelling, punctuation and grammar Excellent English communication skills Proficient with Goggle Suite (Gmail, Calendar, etc) Time management skills required Ability to work as part of a collaborative team remotely Candidate must be very organized and detail oriented Candidate must be service driven with excellent customer service skills Creative problem solver and highly adaptable to client needs With Real Estate Experience At least 1 year of college or vocational course required Preferred...candidates who specialize in the administrative components of marketing

and database managemet/IT Support.

Required Technical Requirements

Personal Computer Computer Processor: at least Dual Core

Processor Computer Memory: at least 2.00 GB RAM

Internet Speed 2 MBPS plan or higher primary connection 1 MBPS or higher backup connection

A quiet work environment

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[JOB DESCRIPTION FOR REAL ESTATE VIRTUAL ASSISTANT]

Tasks Description

Listing Coordinator To ensure all homes are properly listed in the local MLS, provide price reductions and provide Agents with any additional information they may need to sell the home(s) to a potential buyer.

List all homes that have received a Listing Agreement in the local MLS, upload photos, all documentation and bank addendums needed. Enter new listing information in REO Maestro, Tayza, Top Producer, Wise Agent, EBroker House etc, update Craigslist, #1 Expert and IVR system. Complete price reductions. Order signs installation, keybox installation and create flyers. Enter all information into REO Maestro, Tayza, Top Producer, Wise Agent, EBroker House etc.

Marketing Coordinator Markets active listings for maximum buyer and agent exposure. Includes, but not limited to, flyers, internet marketing, print media, social media, open houses and Broker's opens. Follows up with any agents interested in the listing and provide feedback to client/seller.

Listing input Flyers Signage Keybox installation If property vacant, schedules property checks

to ensure in good standing and prevent vandals, squatters Price reductions Agent and buyer feedback to seller Provide monthly market analysis for seller to stay on top of market value pricing List in local newspaper, social media sites and print media Schedule open houses, broker's opens and office tours Work with agents to write offers

Transaction Coordinator Manage and coordinate the activities of real estate owned (REO) properties, from the time the property is received by the foreclosure unit to the time the asset is ready to be listed in the marketplace.

Responsible for planning and scheduling courier routes to achieve efficient coverage for assigned areas.

Maintains client relations by addressing their concerns and resolving any problems.

Receiving assignments and allocating them among available drivers and vehicles.

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[JOB DESCRIPTION FOR REAL ESTATE VIRTUAL ASSISTANT]

Resolves administrative problems by coordinating preparation of reports, analysing data, and identifying solutions.

Managing a group of couriers and drivers, ensuring good performance, and conducting regular trainings and tests

Provides information by answering questions and requests.

Prepare and maintain REO files for each property.

Ensure the eviction process is being conducted in accordance with all local & federal regulations

Ensure timelines are met Escalate potential special circumstances to

upper management. Negotiate "Cash For Keys"

Utility Coordinator To ensure all assets have working utilities, provide HOA information, resale certificates, Septic information & requirements and ensure properties are properly cleaned, winterized and/or de-winterized.

Initiate all utilities for assets Research any lien payoffs or past due amounts

and ensure they are paid, with Asset Manager approval. Coordinate with Accounting on any billing issues. Close utility accounts for closed assets and request final billing. Research HOA information Order Resale Certificates and provide answers to any HOA inquiries. Complete tax research on all assets. Order Septic Pumping and county inspection (if required). Order well test, side sewer test and Operation & Maintenance Evaluations, if applicable. Order other initial services, such as trash out, re-occurring yard service, sales cleans and winterizations/de-winterizations. Once tasks are completed, provide photos and invoices to accounting. Document notes in REO Maestro, Taza, Top Producer, Wise Agent, E-Broker House etc.

Bookkeeper Office Bookkeeper ? maintain current books in QuickBooks.

Sort and open and properly distribute all mail Post all incoming bills and invoices

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[JOB DESCRIPTION FOR REAL ESTATE VIRTUAL ASSISTANT]

Pay bills on a weekly basis Submit all reimbursements to the proper bank

portal Ensure 100% of all reimbursements are

collected Handle all AP/AR Balance books on a weekly basis Provide CEO/Team Leader with a P&L weekly

Reimbursement Specialist Maintain and keep a detailed list of all outgoing and incoming expenses on REO Properties.

Printing of checks, match to invoices and submit for approval and signature.

Copying of all checks and invoices in preparation for submission to banks

Mail out checks File to accounts payable and Scan and save

invoice and check to the property files in Client Database Submit to appropriate bank Post submission in QuickBooks Daily checks for rejections and reconcile Re-file property files

Pre-Listing Coordinator Manage and coordinate the activities of real estate properties, from the time the property is received to the time the home is ready to be listed on the marketplace.

Responsible for planning and scheduling courier routes to achieve efficient coverage for assigned areas.

Maintains client relations by addressing their concerns and resolving any problems.

Receiving assignments and allocating them among available drivers and vehicles.

Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

Managing a group of couriers and drivers, ensuring good performance, and conducting regular trainings and tests

Provides information by answering questions and requests.

Prepare and maintain REO files for each property.

Ensure the eviction process is being conducted in accordance with all local & federal regulations

Ensure timelines are met Escalate potential special circumstances to

upper management.

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[JOB DESCRIPTION FOR REAL ESTATE VIRTUAL ASSISTANT]

Negotiate "Cash For Keys" Order Sign Installation Create Property Flyer with IVR#

BPO/MSR Coordinator Provide BPO's and MSR's to banks so they may price an asset according to its present market value and allow price reductions accordingly.

Gather all subject property information and surrounding comparable like-kind property information from the MLS, tax records and public records and enter into the bank's BPO/MSR forms.

Make proper adjustments to property value to determine the current market value of the asset.

Document notes in REO Maestro, Tayza, Top Producer, Wise Agent, EBroker House etc.

Property Preservation Specialist Who has knowledge and background in Property Preservation. This position will require good communication skills, time management and organization.

Retrieve daily reports from internal sources and vendor website, and take appropriate action based on information provided.

Review, analyze and approve escalated bids, approving the vendor to order property preservation work as necessary.

Manually order property inspections; as well as RUSH preservation/emergency work as necessary.

Serve as liaison between internal departments and Property Preservation Vendor.

Advise appropriate groups of vacant properties or maintenance issues, and take appropriate action to secure and preserve the property.

Resolve issues and questions related to property inspections or preservation work.

Ensure Inspectors and Contractors are able to gain access to vacant properties. Working the Bankruptcy loans to ensure we are getting approval to access those properties.

Research vacant land issues, notify appropriate departments, and coordinate with those groups to ensure all necessary tasks are completed.

Coordinate with various cities to manage and resolve city code violations, and take appropriate action to prevent future violations.

Work with state, cities and counties to ensure

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