IOS Native Mail User Setup
iOS ? User Setup Guide for iOS Mail App
Disclaimer
These instructions were created with the expectation that the device is a current model running the most recent operating system. If this is not the case, your experience may vary.
Before You Begin
iOS REQUIREMENTS: The native Mail app on iOS v11.0 or later is required for multi-factor authentication to work. PREREQUISITES ? Prior to configuring the iOS native mail app on your iOS device: Complete your enrollment in Multi-Factor Authentication and MDM (Microsoft Intune
Company Portal app).
iOS Mail App Setup
NOTE: Even users using their iPhone's native mail app already will need to follow these instructions and set up a new Exchange Online account.
1. Go to your iPhone or iPad's Settings > scroll down and tap Passwords & Accounts > Add Account
2. Select Exchange
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3. Enter your State email address and a description
of
your account. Tap Next.
4. Tap Sign In.
5. Enter your Windows Domain password and tap Sign In.
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6. Approve the multi-factor authentication request. 7. Tap Continue on the client certificate prompt. 8. Choose the services you want to sync with your iOS device and tap Save. You're done!
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