SERVICE MANUAL Starbucks Interactive Cup Brewer TM

SERVICE MANUAL Starbucks Interactive Cup TM Brewer

Manufactured by: Cafection Enterprises Inc. 2355, Dalton, Quebec, (Quebec) G1P 3S3 Canada Tel.: 1-800-561-6162 Fax: 1-800-463-2739 service@

V1B Revision D 08/2008

Starbucks Coffee Company Tel.: 1-888-494-5282 ocs@

SERVICE MANUAL Starbucks Interactive Cup TM Brewer

V1B Revision D 08/2008

SERVICE MANUAL Starbucks Interactive Cup TM Brewer

Table of Contents

1 INTRODUCTION........................................................................................................ 5

2 SAFETY INSTRUCTIONS........................................................................................... 6

3 WARRANTY............................................................................................................... 7 3.1 Warranty Policy........................................................................................... 7 3.2 Warranty Return Procedure........................................................................ 8 3.3 Spare Parts Order Process.......................................................................... 8

4 REFERENCE DRAWINGS........................................................................................... 9 4.1 External View............................................................................................. 9 4.2 Rear View................................................................................................... 10 4.3 Internal View.............................................................................................. 11 4.4 Selection Keypad....................................................................................... 12 4.5 Brewer Assembly........................................................................................ 13 4.6 Brewing Process......................................................................................... 14 4.7 Hot Water Tank........................................................................................... 15 4.7.1 Thermostat Board............................................................................ 15 4.8 Main Board................................................................................................. 16 4.8.1 Main Board (PCB) Descriptions........................................................ 17 4.8.2 Factory Settings............................................................................... 17

5 CONTROLS & FEATURES.......................................................................................... 19 5.1 Features & Benefits..................................................................................... 19 5.2 Specifications............................................................................................. 20 5.3 Automatic Safety Features.......................................................................... 21 5.4 Brewing Instructions................................................................................... 22

6 INITIAL SETUP.......................................................................................................... 23

6.1 Installation Site Requirements.................................................................... 23

6.1.1 Clearances........................................................................................ 24

6.1.2 Chute Hole Dimensions

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6.2 Unpacking................................................................................................... 25

6.3 Preparing the Stand................................................................................... 26

6.3.1 Seismic Strap................................................................................... 26

6.4 Leveling the Equipment.............................................................................. 26

6.5 Hot Water Tank Preparation........................................................................ 27

6.5.1 Tank lid preparation......................................................................... 27

6.5.2 Adjusting the water level switch...................................................... 27

6.5.3 Adjusting the tank overflow float..................................................... 28

6.6 Water Line Connection............................................................................... 28

6.7 Bean Hopper Installation............................................................................ 29

6.8 Electrical Connection.................................................................................. 30

6.9 Water Temperature..................................................................................... 31

6.10 Drip tray, side skirts and overflow............................................................... 32

6.11 Loading Products....................................................................................... 33

6.12 Chute System Installation.......................................................................... 34

6.13 Filter Paper Installation............................................................................. 35

6.14 Installation Testing..................................................................................... 36

6.15 Warranty Card............................................................................................ 37

V1B Revision D 08/2008

Table of Contents

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SERVICE MANUAL Starbucks Interactive Cup TM Brewer

Table of Contents Continued 7 SERVICE SOFTWARE.......................................................................................... 39 7.1 Alarms................................................................................................... 39 7.2 Data....................................................................................................... 40 7.3 Setup..................................................................................................... 40 7.4 Data Tracking Sheet.............................................................................. 41 8 CLEANING AND SANITIZING................................................................................ 43 8.1 Cleaning and Sanitizing Instructions..................................................... 43 8.2 Recommended Cleaning Tools............................................................. 43 8.3 Cleaning and Sanitizing Schedule....................................................... 44 8.4 Overall Cleaning................................................................................... 45 8.5 Exterior Cleaning.................................................................................. 45 8.5.1 Cleaning the Drip Tray............................................................... 45 8.5.2 Cleaning the Side Skirts............................................................ 45 8.5.3 Cleaning the Sensors................................................................ 46 8.5.4 Emptying the Waste Bin............................................................. 46 8.6 Interior Parts Cleaning and Sanitizing................................................... 47 8.6.1 Automatic Rinse Cycle............................................................... 47 8.6.2 Cocoa Canister........................................................................... 48 8.6.3 Coffee Brewer............................................................................ 49 8.6.4 Coffee Hopper............................................................................ 50 8.6.5 Fan............................................................................................. 51 9 PREVENTIVE MAINTENANCE.............................................................................. 53 9.1 Schedule.............................................................................................. 53 9.2 Brewer Assembly................................................................................... 54 9.3 Water Outlet Valves............................................................................... 55 9.4 Water Filtration System......................................................................... 55 9.5 Hot Water Tank..................................................................................... 56 9.6 Grinder.................................................................................................. 57 10 SERVICING PARTS............................................................................................ 59 10.1 Draining the hot water tank.................................................................. 59 10.2 Shutdown & Storage............................................................................ 60 10.2.1 Storing the Brewer................................................................... 60 10.3 Brewer assembly.................................................................................. 61 10.4 Microcontroller (Eprom)........................................................................ 62 10.5 Main Board........................................................................................... 63 10.6 Keypad membrane............................................................................... 64 10.7 Logo Badge.......................................................................................... 65 10.8 Ingredient Motor................................................................................... 66 11 TROUBLE SHOOTING........................................................................................ 67 11.1 LCD Messaging..................................................................................... 67 11.2 Parts Specific....................................................................................... 68

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Table of Contents

V1B Revision D 08/2008

SERVICE MANUAL Starbucks Interactive Cup TM Brewer

1 INTRODUCTION

The Interactive CupTM Brewer is manufactured exclusively for Starbucks Coffee Company.

Cafection manufactures the Interactive CupTM Brewer based on its original single cup brewer technology and is complemented with the Starbucks look and feel and of course the Starbucks? coffee!

Cafection's original single cup technology allows for fresh coffee beans to be ground on demand for each cup of coffee. It has also been recognized in the industry for its simplicity of use and maintenance as well as its reliability.

The Interactive CupTM Brewer offers 2 choices of whole bean coffee that can be mixed upon request as well as gourmet hot cocoa and hot water.

The coffee is available in 4 sizes; Short (8oz), Tall (12oz), Half Carafe (36oz) and Full Carafe (60oz)

The cocoa is available in 2 sizes; Short (8oz.) and Tall (12oz)

In the following pages, you will find clearly illustrated and easy-to-follow instructions regarding: - Safety Instructions - Reference Drawings - Controls and Features - Initial Setup - Service Software - Cleaning and Sanitizing - Preventive Maintenance - Servicing Parts - Troubleshooting

BEFORE YOU START

These brewers have been manufactured to comply with the highest sanitation, safety and performance standards. To maintain this degree of safety and performance, it is important that the installation and maintenance be performed in accordance with the recommendations made in this service manual. Any changes to the construction or wiring can be hazardous to the user. The brewer must not be altered in any way and only genuine replacement parts must be used for the preventive maintenance and repair including filter paper.

This document refers to the specifications, parameters and user interface of the Interactive CupTM Brewer brewers V1B and may differ from the previous Interactive CupTM Brewer V1 units.

The steps outlined in "Initial Set-Up" of this manual must be completed before plugging in the Brewer!!!

V1B Revision D 08/2008

Introduction

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