An Innovative Performance Review Process

4x4 Conversations

An Innovative Performance Review Process



About Zelle

Zelle is a Human Resources outsourcing company that specializes in:

Recruiting

Wellness

Training & Development

Benefits

Employee Relations

Compensation



Case Study: Traditional Performance Reviews

This case study is based on a local organization with 900 employees, who was utilizing a traditional review process before implementing the 4x4 process.

2009

2010

? 426 reviews in HRIS System

? 50% of employees completed reviews ? 48% of managers completed reviews ? 17 involuntary employee terminations

? 441 reviews in HRIS System

? 59% of employees completed reviews ? 49% of managers completed reviews ? 11 involuntary employee terminations



Employee Statistics

2009

50

45

40

35

30

25

20

15

10

5

0

-5 0

2

4

6

8

10

2010

45

40

35

30

25

20

15

10

5

0

-5 0

2

4

6

8

10

? 0% Unsuccessful ? 5% Developing ? 90% Successful ? 5% Outstanding

? 0% Unsuccessful ? 7% Developing ? 86% Successful ? 7% Outstanding



Manager Statistics

2009

45

40

35

30

25

20

15

10

5

0

-5 0

2

4

6

8

10

? 0% Unsuccessful ? 2% Developing ? 85% Successful ? 13% Outstanding

2010

45

40

35

30

25

20

15

10

5

0

-5 0

2

4

6

8

10

? 0% Unsuccessful ? 6% Developing ? 72% Successful ? 22% Outstanding



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