PDF Services to Government Departments March 07 2017
SERVICES TO GOVERNMENT DEPARTMENTS MARCH 07 2017
1
BACKGROUND ON MANDATE
SITA SOC Ltd
2
ICT Mandates ? A chronological overview
The detailed report is provided in Annexure A.
1997
1998
1999
2000
2001
Public Service Act 103/1994
MPSA: Info
Management E-Government
PRC on Public Service (Chap 6)
Notion for "Lead Agency" to coordinate all IMST
SITA Act (88/1998)
Incorporation of SITA under DPSA;
MAY services
2002
2002
2003
Cabinet Memo 38A
Formation of GITO Council
e-Government IT Policy Framework
ICT House of Value (e-Gov Value Prop)
e-Gov Direction
2005
2014
SITA Amendment Act (38/2002)
Must and May mandate.
Departments must procure via SITA
ECT Act 25/2002
DTPS (prev DOC) owns National eService Strategy
DPSA e-Gov
Machinery of Government
Clarify ICT Roles in Public Sector:
SITA, DPSA, GCIO, GITO, GITOC
SITA General Regulations
Operating mode
Engagement mode (BA/SLA)
Procurement.
Proclamation 47 2014
SITA transfer to DTPS
SITA SOC Ltd
3
ICT Mandated Responsibility as per the legislation can be summary
Cross Cutting
ICT Function/Focus Area Policy, Norms, Regulations Strategy (Government Wide) Architecture, Stds (Interop, Security) Security services Research, Advisory Project coordination and management Procurement, Industry Development Service Management services
SITA
DPSA/GCIO
DTPS
C
R
R
R
C
R
R
R
R
R
R
R
C
R
R
RC
RC
R
GITO/C C R C R RC R RC C
Domain Specific
Network services Transversal systems (Dev/Maint) Departmental system (Dev/Maint) Hosting, Facility and DR service End-User Computing services Application Training/Support
R=Responsible (Lead) C=Consult
R
C
C
C
R
C
C
R
C
R
C
R
C
R
R
C
Indicates areas for coordination and role clarity
SITA SOC Ltd
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SITA's services as intended
SITA SOC Ltd
5
Past attempts to resolve core issues have been plagued by frequent leadership changes and overlapping solutions
SITA SOC Ltd
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South African government spends more on IT but effectiveness has not kept pace with other countries
South African Government IT Spent Billions, Rand, 2013/14 ? 2015/16
19.5
19
18.5
18
17.5
17 17.1
16.5
16 2013/14
19.2
17.5
2014/15
2015/16
Global eGovernment ranking
SITA SOC Ltd
7
Demand for emerging technologies is expected to fuel overall increase in spend on IT services in coming years
Infrastructure as a Service (IAAS)
Bandwidth explosion
eGovernmen t services for citizens
Description
What our customers' CIOs are saying
SITA provides processing, storage, net-works
and other computing resources
customers can use them to run any software,
including operating systems and operations
customers do not have to manage or control
the underlying physical infrastructure
"I do not ever want to have a Data Centre Call out in the middle of the night ever again"
"A Departmental CIO should focus on providing business services ? not running infrastructure"
"In my view, we should not have a single nonSITA Data Centre"
Provide high-speed internet connections to
all citizens and businesses
Create an enabling environment for the use
of applications, which require network capacity
"If we lifted the bandwidth constraints, our usage would increase 10-fold overnight"
"Giving citizens access to the internet is key to South Africa's economic growth"
Uses digital tools and systems to provide
better public services to citizens and businesses and improve communication with employees and departments / SOEs
eGovernment allows improved operations
and optimised service delivery
"We want every citizen in our province to have a mail account by 2030"
"In future, we want a central help desk to track service delivery to every citizen"
"We plan to roll out PCs to every school ? every learner should have their own user profile"
SITA's strategic importance to South Africa and ability to drive value will continue to increase as emerging technologies are adopted
SITA SOC Ltd
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