PDF Services to Government Departments March 07 2017

SERVICES TO GOVERNMENT DEPARTMENTS MARCH 07 2017

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BACKGROUND ON MANDATE

SITA SOC Ltd

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ICT Mandates ? A chronological overview

The detailed report is provided in Annexure A.

1997

1998

1999

2000

2001

Public Service Act 103/1994

MPSA: Info

Management E-Government

PRC on Public Service (Chap 6)

Notion for "Lead Agency" to coordinate all IMST

SITA Act (88/1998)

Incorporation of SITA under DPSA;

MAY services

2002

2002

2003

Cabinet Memo 38A

Formation of GITO Council

e-Government IT Policy Framework

ICT House of Value (e-Gov Value Prop)

e-Gov Direction

2005

2014

SITA Amendment Act (38/2002)

Must and May mandate.

Departments must procure via SITA

ECT Act 25/2002

DTPS (prev DOC) owns National eService Strategy

DPSA e-Gov

Machinery of Government

Clarify ICT Roles in Public Sector:

SITA, DPSA, GCIO, GITO, GITOC

SITA General Regulations

Operating mode

Engagement mode (BA/SLA)

Procurement.

Proclamation 47 2014

SITA transfer to DTPS

SITA SOC Ltd

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ICT Mandated Responsibility as per the legislation can be summary

Cross Cutting

ICT Function/Focus Area Policy, Norms, Regulations Strategy (Government Wide) Architecture, Stds (Interop, Security) Security services Research, Advisory Project coordination and management Procurement, Industry Development Service Management services

SITA

DPSA/GCIO

DTPS

C

R

R

R

C

R

R

R

R

R

R

R

C

R

R

RC

RC

R

GITO/C C R C R RC R RC C

Domain Specific

Network services Transversal systems (Dev/Maint) Departmental system (Dev/Maint) Hosting, Facility and DR service End-User Computing services Application Training/Support

R=Responsible (Lead) C=Consult

R

C

C

C

R

C

C

R

C

R

C

R

C

R

R

C

Indicates areas for coordination and role clarity

SITA SOC Ltd

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SITA's services as intended

SITA SOC Ltd

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Past attempts to resolve core issues have been plagued by frequent leadership changes and overlapping solutions

SITA SOC Ltd

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South African government spends more on IT but effectiveness has not kept pace with other countries

South African Government IT Spent Billions, Rand, 2013/14 ? 2015/16

19.5

19

18.5

18

17.5

17 17.1

16.5

16 2013/14

19.2

17.5

2014/15

2015/16

Global eGovernment ranking

SITA SOC Ltd

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Demand for emerging technologies is expected to fuel overall increase in spend on IT services in coming years

Infrastructure as a Service (IAAS)

Bandwidth explosion

eGovernmen t services for citizens

Description

What our customers' CIOs are saying

SITA provides processing, storage, net-works

and other computing resources

customers can use them to run any software,

including operating systems and operations

customers do not have to manage or control

the underlying physical infrastructure

"I do not ever want to have a Data Centre Call out in the middle of the night ever again"

"A Departmental CIO should focus on providing business services ? not running infrastructure"

"In my view, we should not have a single nonSITA Data Centre"

Provide high-speed internet connections to

all citizens and businesses

Create an enabling environment for the use

of applications, which require network capacity

"If we lifted the bandwidth constraints, our usage would increase 10-fold overnight"

"Giving citizens access to the internet is key to South Africa's economic growth"

Uses digital tools and systems to provide

better public services to citizens and businesses and improve communication with employees and departments / SOEs

eGovernment allows improved operations

and optimised service delivery

"We want every citizen in our province to have a mail account by 2030"

"In future, we want a central help desk to track service delivery to every citizen"

"We plan to roll out PCs to every school ? every learner should have their own user profile"

SITA's strategic importance to South Africa and ability to drive value will continue to increase as emerging technologies are adopted

SITA SOC Ltd

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