Jamming and Blocking - Federal Communications Commission

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Ticket: # 1282270 - Time Warner interrupts my service with their "30 second survey"

Date: 10/22/2016 6:50:43 PM City/State/Zip: New York City, New York 10024 Company Complaining About: Time Warner _____________________________________________________________________________

Description

Several times per day while I am on the Internet, Time-Warner interrupts my service with their 30 second survey that purports to give free gifts for answering their questions. However they require that you pay for these "free gifts" which are useless anyway. I don't mind that, what I object to is that their interruption is a nuisance and they won't let you decline the survey and you have to use the Task Manager to escape them, but then you have lost the site you were looking at.

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Ticket: # 1282285 - TWC and Frontier

Date: 10/22/2016 7:36:20 PM City/State/Zip: Chino, California 91710 Company Complaining About: Time Warner _____________________________________________________________________________

Description

I recently moved to the area of Chino. I am a graphic designer, student , business person and mom. I use the internet everyday for my work and business. The options and services available in my area are awful. TWC only offers internet speeds up to 100mbps for $50 a month and Frontier is $60 a month. To get anything faster, the price triples. I previously lived twenty minutes away. At my previous residence I had many speed options and more then just TWO competitors to choose from .

The service itself is horrible. The signal goes in and out. The online services are always experiencing errors. In the middle of a test, my internet just stopped working. My test thought I was done, when the connection stopped working and closed my test before I had completed the exam. I have considered moving to the ONE other competitor in my area. My neighbors and business contacts advice me not to. They ALL have told me they hate having Frontier. The service is spotty and they are always being billed wrong.

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Ticket: # 1282720 - Remote instituted loss of PC use

Date: 10/23/2016 1:34:27 PM

City/State/Zip: Brooklyn, North Carolina 11230-1804 Company Complaining About: Amy Murphy _____________________________________________________________________________

Description

A call(s) from (b) (6)

(b) (6)

resulted in a remotely instituted loss of the ability of my PC

to be turned on so as to access the internet. My PC has govt documents stored thereon. What do I do?

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Ticket: # 1283154 - google and aol email and facebook

Date: 10/23/2016 9:35:39 PM City/State/Zip: Blaine, Nebraska 55434 Company Complaining About: Centurylink _____________________________________________________________________________

Description

stolen accounts, changes passwords

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Ticket: # 1283194 - Internet spyware scam

Date: 10/23/2016 10:27:51 PM City/State/Zip: Santa Cruz, California 95062 Company Complaining About: Blocked Access _____________________________________________________________________________

Description

This website broke into a page I had open, then froze my whole browser. I called the number, one agent hung up on me when I asked for proof they were really with microsoft - that was after he asked permission to get into my computer. A second agent just wanted access to my machine.

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Ticket: # 1283298 - Illegal selling of Cell Phone Jammers within the United States

Date: 10/24/2016 3:21:39 AM City/State/Zip: Virginia Beach, Virginia 23455 Company Complaining About: Sprint _____________________________________________________________________________

Description

Hello, being a technology specialist, I came across this website while doing a research project. I know it to be illegal to sell or advertise in the United States a device that blocks cell phone signals. Please look at this site: for a fear it is breaking the law and/or misleading its consumers. Either send notice to the provider/manufacturer and have the site taken down. Thank you.

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