Closing the IoT Gap with Specialized Tech Support

Closing the IoT Gap with Specialized Tech Support

Audio replay

To replay the webcast, click here:

Presented By: Parks Associates

Patrice Samuels Research Analyst

Agenda

? Consumer IoT expectations and desires ? Challenges being experienced by consumers ? Constraints and challenges of IoT stakeholders ? How support services can help to bridge the gap

between consumers expectations and current experiences

Presented By: PlumChoice

Channing Lai Director, Product Management

Consumer/SMB Perspective

Karen McPhillips Vice President, Marketing

Retailer Perspective

Estelle M. Prescott Vice President, Partner Services

CE Manufacturer Perspective

Wynn Grubbs SVP, Business & Partner Development

IoT Ecosystem

Audience Poll

Device penetration in broadband households

Adoption of Connected Devices (Q1/14)

Among all BB HHs, n=10,000 ? 1.96%

Computer Home network

Smartphone Tablet/iPad Game console

e-Reader SmartTV Connected Blu-ray player Connected DVR Streaming media player Automatic lighting controls Networked security cameras Smart thermostat Electronic door locks

0%

10% 20% 30% 40% 50% 60% 70% 80% % Owning Specified Device

90% 100%



parks

6

Connected health device adoption

Adoption of Connected Healthcare Devices (2013 - 2014)

A treadmill, exercise bike, or elliptical with built-in app support Digital pedometer/ fitness tracker

with Wi-Fi or Bluetooth A blood pressure cuff that works

with a smartphone A digital weight scale with Wi-Fi or

Bluetooth

A GPS watch to track location

A sports watch with built-in health-rate monitor

A sleep quality monitor

A pill box with a digital screen for display medication name

A glucometer that works with a smartphone

Q2/2014 Q1/2013

0% 5% 10% 15% 20% % Specifying Ownership

24% of broadband households reported owning and using one of the connected health devices (Q1/2013)

27% reports owning and using a device (Q2/2014)

Source:



parks

7

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download