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[Pages:14]OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

/ ............................................................................................................................. 2 ......................................................................................................................................... 3 .................................................................................................................. 3 (Course Framework) .................................................................................................... 4 ......................................................................................................................... 5 Work Shop / ................................................................................................................... 5 ...................................................................................................................................... 6 .............................................................................6 .......................................................................8 .......................................................................................... 10 ..............................................................................................................................10 ..............................................................................................11 ..............................................................................................................................11 .............................................................................................................................. 12 ..............................................................................................................................13

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

Course outline

()

(Up-Selling & Cross Selling Skill Strategy (Agent)) ( 1 )

Executive Coach Leadership and Strategic Development Consultant

/

(Up-Selling & Cross Selling Skill Strategy)

(/)

(Up-Selling & Cross Selling) - - - -

""

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

/

(Up-Selling & Cross Selling)

"" Workshop :

(Up-Selling & Cross Selling) - BCG Maxtrix (Up-Selling Strategy) (Cross Selling Skill Strategy) Workshop : Role Playing :

Workshop :

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

(Course Framework)

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

? (Adult Learning) Style

? Coaching

? ""

? Class Work shop

Work Shop /

Work Shop ""

o o

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

o 80 : 20 Blue Print o o Blue Print Update Excel File

()

( Ice Breaking ) o o ( Key Words ) o

, o o o

o

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

o o

( How to ) Style o o o o

o o

Workshop Workshop o o Class o o

o o o o

o / o Role Playing o o

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OL_SA-PK-5701023-UpSelling & Cross Selling Skill Strategic_Agent (1D)

" "

1. 2. 3. 4. Reminder 5. Mailing List 6. (Follow up) HRD 7. (Follow up) () 8. HRD 9. Clinic ()

1.

? ( ) ? ? ? Mailing List ? Reminder () 3 ( 3 )

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