Hi there. We’ve got some great
Hi there. We've got some great stuff to show you.
Take a look inside!
Chicago Justice available on XFINITY Stream app | The Power Puff Girls available at stream
? 2017 Comcast. All rights reserved.
Say hello to your X1 Voice Remote.
We like to think of it as your personal TV assistant. Get ready to find what you want faster than ever.
Voice Commands: Say it & see it
Press and hold the button and use your voice to change channels, find movies, learn tips and tricks, and more. Try it out!
"WATCH CNBC" "SHOW ME Kids Movies"
"FIND The Blacklist" "WHAT can I say?"
Search: No more hide & seek
Use the keypad to type the first few letters of an actor, title or genre and get instant results across live TV, XFINITY On Demand and your DVR.
2-6-2-2 CNBC 2-5-2-2 BLAC (The Blacklist) 8-6-4-2 VOIC (The Voice)
Remote Setup: Get connected
In some cases, your remote will sync automatically or instructions will appear onscreen. If not, just press and hold the button and say, "Set up my remote," then follow the instructions.
Shortcuts: Get right to the good stuff
Press these buttons to:
View Troubleshoot and Tips See live sports scores and standings Delete or cancel scheduled recordings
Main Menu: A simple way to see it all
The
button takes you to the Main
Menu so you can access Guide, Saved (DVR),
On Demand, Search, Apps and Settings.
Last Watched: Pick up where you left off
Press the
or button to view
previous channels, programs and screens, or
to return to the last viewed menu.
Guide: Your favorites front & center
Press
once to see live TV listings.
Press it twice to see guide views and
filter options.
Record: Watch it when you want
Press the or
button to schedule
a show or series to record.
Did you know that you can create a Video Purchase PIN to restrict unauthorized orders of On Demand and Pay-Per-View events through your TV box (digital converter)? Learn more at Welcome.
Restrictions apply. Services and features vary based on service level. Some features may not be available in all areas. For a complete list of XFINITY remote features, go to Remotes. Not all TV box models are compatible with the X1 Voice Remote.
XFINITY TV Welcome
Meet your Main Menu; it all starts here.
Your X1 Main Menu is your command center -- press the XFINITY button on your remote to search, record, browse and watch all of your entertainment.
Guide
Channel lineup and listings
Chopped available with XFINITY On Demand
Saved (DVR)
DVR Recordings, Favorites, Purchases and Recommendations
On Demand
Library of TV shows, movies, kids programming and more, available instantly
Search
Search across live TV, On Demand and your DVR at the same time
Apps
Netflix,? Pandora,? Sports, Weather and more
Settings
Preferences, Device Settings, Parental Controls, My Account, Language Settings and Help
XFINITY Stream app
Turn any device into a TV. You can stream live TV, watch your On Demand library and stream, download or set DVR recordings from anywhere with the XFINITY Stream app or online at Stream.
Netflix on X1 uses your Internet service and will count against any XFINITY data plan. Netflix streaming membership required. Standard data charges apply to app download and usage. Check with your carrier.
Please note the following TV reception information:
1. If there's a severe storm, unplug your TV and TV box to avoid potential damage.
2. Make sure the electrical cord to your TV box or TV set isn't worn or damaged.
3. Don't tamper with your TV box.
4. If someone other than Comcast installs your wiring, make sure it meets government standards and doesn't interfere with your cable and communication systems.
XFINITY TV Welcome
Connect to your Internet in a flash.
Connect your devices to your network
1 Find your WiFi name (SSID) and WiFi password (network key) at xfinity.c om/MyAc c ount.
2 Enable WiFi on the wireless device you'd like to connect.
3 From your mobile device, select your WiFi name from the list and use your WiFi password to sign in.
Connect to XFINITY WiFi hotspots on the go
Sign in once, and XFINITY will automatically remember your device at any of the millions of XFINITY WiFi hotspots nationwide. 1 Enable WiFi on your device. 2 Select xfinitywifi in your list of available networks. 3 Sign in with your XFINITY username and password.
Help to stay safer online
With NortonTM Security Suite, included with your XFINITY Internet service, you can enjoy protection for the computers in your home and stay one step ahead of online threats.
XFINITY WiFi hotspots are included with XFINITY Internet 25 Mbps download tier of service and above. Available in select areas.
XFINITY Internet Welcome
Questions about your service? We've got answers.
No calls. No waiting. No problem with My Account!
My Account lets you do way more than just pay bills quickly. Log in to troubleshoot issues, manage appointments, set your preferences and more on your computer or mobile device. Access My Account by visiting xfinity.c om/MyAc c ount.
Need help with your XFINITY experience? We're here!
Online: Support Twitter: @ComcastCares Phone: 1-800-XFINITY
My Account: xfinity.c om/MyAc c ount Chat: Chat Facebook: XFINITY
Dive even deeper into all of XFINITY's awesome features
Learn how to get the most from your services and mobile apps.
Welcome
Managing Your Account Welcome
Bill pay -- your way!
We should fit into your life -- not the other way around. So we've created a few bill pay options to make your life a little easier.
Ways you can pay your bill:
? Online and on your mobile device at MyAccount ? Visit any XFINITY retail location or service center ? Or just send a check or money order through the U.S. Postal Service
Autopay makes things easy.
Never worry about missing a bill payment. With Autopay, you can set automatic monthly payments for your bill. Visit MyAccount to get started.
Get paperless bills with EcoBill. ? Reduce paper waste, use fewer envelopes, stamps and checks, too! ? Receive an email notification when your bill is available to view ? Switch back to paper anytime To get started with EcoBill: 1. Visit MyAccount and log in. 2. Select Billing from the top menu. 3. Slide the EcoBill button to On (located at the bottom of your
Billing Summary). 4. Accept the terms and be sure to provide your email address to get bill
reminders.
Payment Options Welcome
The best experience. That's our commitment to you.
From our products to our people, we're committed to delivering the best experience possible, so you can do more and enjoy more of what you love.
We promise to:
? Respect your time: We offer 2-hour appointment windows, 7 days a week, day or night
? Simplify your experience: We're always there for you with simple self-service tools and 24/7 support
? Make things right: We'll give you an automatic $20 credit* if we're ever late
Experience
*$25 credit provided in Comcast systems in Illinois.
Customer Commitment Experience
Unlock features and fun -- all with your XFINITY username.
Make the most of your XFINITY experience by using your username and password to unlock the XFINITY features included with your service. You'll have access to live TV streaming, Autopay, troubleshooting and more.
With your XFINITY username you can:
? Stream TV online (visit Stream) ? Make life a little easier when you use My Account to view your account
balance, pay your bill, set up parental controls and more ? Update, change and find your XFINITY WiFi information ? Log into and use XFINITY apps
XFINITY Stream app Stream TV shows and movies wherever you are.
XFINITY Connect app Use your home phone number to stay connected on the go.
XFINITY My Account app No lines. No waiting. Manage your services anytime.
XFINITY WiFi app Locate nearby hotspots.
To create your username, visit GetStarted.
Can't remember your username? Go to Username.
Jot down your XFINITY account information here
XFINITY username Password
XFINITY Username GetStarted
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