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HP Universal Print Driver v5.6.0.14430

Release Notes

The HP Universal Print Driver is the single driver that gives users access to a range of HP print devices--in the office or on the road--without downloading separate drivers for every utilized printer. The HP Universal Print Driver works well with a broad range of networked and direct-connected HP print products using PCL 5, PCL 6 or PostScript emulation. The UPD installs in Dynamic Mode, in addition to Traditional Mode, to enhance mobile printing. Dynamic Mode discovers network printers, or enter a printer name or address and print anywhere on your network. It's great when you're on the road or want to print to a new device. Traditional Mode is just like a traditional driver. Both modes can be used on the same PC. In addition to the print driver, use the tools in the HP UPD Printer Administrator’s Resource Kit to streamline IT tasks, implement printing policies, and optimize your unique imaging and printing environment.

Table of Contents

Disclaimer 2

Acknowledgements 2

Version 2

Supersedes 2

Description 3

Update recommendation 3

Product Models 3

Devices Supported 3

Operating Systems 3

Languages 5

Enhancements/Features 5

Fixes/Fixes History 5

Deprecated features 6

Issues and Workarounds 6

Known Limitations 7

Installation instructions 8

UPD Install/Upgrade: 8

USB Plug and Play: 8

Related information 9

Disclaimer

© 2012 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

• Intel, Itanium, Pentium, Intel Inside, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

• Microsoft, Windows, Windows XP, Windows Vista, Windows7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2008R2 and Windows Server 2012 are U.S. registered trademarks of Microsoft Corporation in the United States and/or other countries

• Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

• Java is a US trademark of Sun Microsystems, Inc.

• Novell, SUSE, and NetWare are trademarks of Novell, Inc.

• Citrix, XenApp, Citrix Presentation Server are trademarks of Citrix Systems, Inc.

Version

Universal Print Driver version 5.6.0.14430

Release Note edition 1, December 11, 2012

Supersedes

Each UPD release is a full release of the driver for both 32-bit and 64-bit platforms.

Version history of UPD builds released on CD-ROM or posted to go/upd .

|UPD Release |Release Date |Driver Version |Unidrv*.dll |pscript5.dll |

|5.6.0.14430 |December 2012 |61.140.04.14430 |6.1.7601.21853 |6.1.7601.21853 |

|5.5.0.12834 |June 2012 |61.130.4.12834 |6.1.7600.16385 |6.1.7600.16385 |

|5.4.0.11744 |December 2011 |61.118.01.11744 |6.1.7600.16385 |6.1.7600.16385 |

|5.3.1.10527 |July 2011 |61.115.1.10527 |6.1.7600.16385 |6.1.7600.16385 |

|5.2.6.9321 |February 2011 |61.112.01.9321 |6.1.7600.16385 |6.1.7600.16385 |

|5.2.5.9108 |February 2011 |61.111.1.9108 |6.1.7600.16385 |6.1.7600.16385 |

|5.2.0.8874 |November 2010 |61.109.9.8874 |6.1.7600.16385 |6.1.7600.16385 |

|5.1.1.8232 |August 2010 |61.107.4.8232 |6.1.7600.16385 |6.1.7600.16385 |

|5.1.0.7798 |June 2010 |61.104.14.7798 |6.1.7600.16385 |6.1.7600.16385 |

|5.1.0.7309 |May 2010 |61.104.12.7309 |6.1.7600.16385 |6.1.7600.16385 |

|5.0.3.37 |Dec 2009 |61.94.3.37 |6.0.6001.22127 |6.0.6001.22127 |

|5.0.1.42 |Sept 2009 |61.91.13.1 |6.0.6001.22127 |6.0.6001.22127 |

|5.0.0.106 |July 2009 |61.91.12.106 |6.0.6001.22127 |6.0.6001.22127 |

|4.7.2.38* |February 2009 |61.84.05.38 |6.0.6001.22127 |6.0.6001.22127 |

|4.7.0.30 |November 2008 |61.83.41.08 |6.0.6001.22127 |6.0.6001.22127 |

|4.5.4.4* |May 2008 |61.82.41.00 |6.0.6000.16386 |6.0.6000.16386 |

|4.5.0.2 |March 2008 |61.81.41.02 |6.0.6000.16386 |6.0.6000.16386 |

*Off cycle release available with HP new device purchase or through HP Support

Description

The HP Universal Print Driver v5.6.0.14430 is now available as a free download from go/upd. This version has the following attributes:

• Available in both 32-bit and 64-bit packages

• Includes both PCL 6 and PS page description languages

• Adds support for Windows 8 and Windows Server 2012

The following list of supported HP driver management tools were updated in support of this UPD release. All UPD tools are available in a single file download from go/upd

• Driver Configuration Utility v1.56.2.2

• Driver Deployment Utility v2.0.0.49

• Managed Printing Administrator v2.6.9

• UPD Active Directory Template v4.4.1

• AutoUpgradeUPD v12.05.07.1

Update recommendation

Optional - Includes only optional enhancements, new features, software or hardware enablement, or minor bug fixes.

Product Models

This release of the HP UPD adds support for the following devices:

• HP LaserJet Enterprise 700 Color MFP M775

• HP LaserJet Enterprise 700 M712

• HP LaserJet Enterprise color flow MFP M575

• HP LaserJet Enterprise flow MFP M525

• HP LaserJet Pro 500 color MFP M570

Devices Supported

The complete list of products supported by the HP UPD is available on the Specifications tab of go/upd.

Operating Systems

Client and server operating systems supported for this release of the UPD:

Client operating systems supported:

• Microsoft Windows 8, Pro, Enterprise; 32-bit and 64-bit. PCL 6 and PS only.

UPD Traditional Mode: Windows 8 desktop applications; Windows Store apps

UPD Dynamic Mode: Windows 8 desktop applications

• Microsoft Windows 7 Starter, Home Premium, Professional, Enterprise, and Ultimate; 32-bit and 64-bit

• Microsoft Windows Vista Business, Enterprise, Home Basic, Home Premium, and Ultimate; 32-bit and 64-bit

• Microsoft Windows XP (SP2 and later) Home Edition, and Professional; 32-bit and 64-bit.

*Note: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best effort support the current UPD and tools for the discontinued Windows XP operating system

Server operating systems supported:

• Microsoft Windows Server 2012 Foundation, Essentials, Standard, Datacenter. PCL 6 and PS only.

Services: Terminal Server, Cluster Server

• Microsoft Windows Server 2008R2 Datacenter, Enterprise and Standard Edition

Services: Terminal Server, Cluster Server

• Microsoft Windows Server 2008 SP2 Datacenter, Enterprise and Standard Edition

Architectures: 32-bit and 64-bit

Services: Terminal Server, Cluster Server

• Microsoft Windows Server 2003 SP2 Datacenter, Enterprise, and Standard Edition

Architectures: 32-bit and 64-bit

Services: Terminal Server, Cluster Server

*Note: Microsoft retired mainstream support Microsoft Windows Server 2003 in July 2010.  HP will continue to provide best effort support the current UPD and tools for the discontinued Windows operating systems.

• Citrix

Microsoft Windows Server 2008 R2 Edition Terminal Services

o Citrix XenApp 6.0

o Citrix XenApp 6.5

Microsoft Windows Server 2008 32-bit and 64-bit Edition Terminal Services

o Citrix XenApp 5.0

o Citrix XenApp 5.0 Feature Pack 2 and 3

Microsoft Windows Server 2008 Terminal Services

o Citrix XenApp 5.0

o Citrix XenApp 5.0 Feature Pack 2 and 3

Microsoft Windows Server 2003 32-bit and 64-bit Edition Terminal Services

o Citrix Presentation ServerTM 4.5

o Citrix Presentation Server 4.0

Microsoft Windows Server 2003 Terminal Services

o Citrix Presentation Server 4.5

o Citrix Presentation Server 4.0

o Citrix MetaFrame® Presentation Server, 3.0

o Citrix MetaFrame XP Presentation Server (Feature Release 1, 2, and 3)

 

• Novell (iprint):

Novell iPrint Servers supported:

o Novell Open Enterprise Server 2 / SP3 (SUSE Linux)

o Novell Open Enterprise Server 11 (SUSE Linux)

o Novell Open Enterprise Server 11 / SP1 (SUSE Linux)

o NetWare 6.5 / SP8

Novell iPrint Clients Supported (recommend iPrint v5.82 or newer for all Windows Platforms):

o Windows XP / SP3 and later (x86 only)

o Windows Vista (32-bit and 64-bit)

o Windows 7 (32-bit and 64-bit)

o Windows 8 (32-bit and 64-bit) - Recommend iPrint v5.86 or newer when available

Languages

The HP Universal Print Driver v5.X is available in the following languages:

|Arabic |Finnish |Latvian |Slovak |

|Bulgarian |French |Lithuanian |Slovenian |

|Catalan |German |Norwegian |Spanish |

|Croatian |Greek |Polish |Swedish |

|Czech |Hebrew |Portuguese (Brazilian) |Thai |

|Danish |Hungarian |Romanian |Traditional Chinese |

|Dutch |Italian |Russian |Turkish |

|English |Japanese |Serbian (Latin) |Ukrainian |

|Estonian |Korean |Simplified Chinese | |

Enhancements/Features

• Support for Windows 8 and Windows Server 2012.

Note: UPD Dynamic Mode printing from Windows Store apps is not supported. To print from Windows Store apps, create a permanent instance printer.

• New driver initialization routine to prevent interactive services detection (Session 0) messages

• MPA, UPD AD template, or client side XML policy settings are enforced for printing defaults, and can only be overridden on a per-job basis. Note that locked policy settings may not be changed at any time by end user.

Fixes/Fixes History

Key issues resolved in this release of the HP Universal Print Driver v5.6.0.14325

|Issue ID |Description |

|1661 |Policy settings in AD/MPA are locked in application even if unlocked in the policy |

|6771 |Orientation and binding incorrect with some custom shortcuts |

|6815 |Error in Dutch translation of UPD installation screens |

|6836 |Incorrect duplex binding from Microsoft PowerPoint with N-up printing |

|7323 |5-bin mailbox bins mislabeled with HP LaserJet M600 and CE997A mailbox |

|7410 |Install.exe with custom scripts hangs after approximately 100 print queues |

|7596 |Slow printer list population with MPA managed printer lists |

|7993 |5-bin mailbox bins mislabeled with HP LaserJet P4515 and CB520A mailbox |

|8257 |MPA managed printer list is not displayed in printer properties or preferences |

|8284 |Documents with mixed orientation do not print correctly |

|8422 |Unable to communicate with printer using custom SNMP Get Community Name in Dynamic Mode. |

|8604 |Changes to unlocked policy settings are ignored at the application level |

|8965 |Incorrect output from Microsoft PowerPoint with HP EasyColor enabled (PCL 6 only) |

|9006 |Windows Explorer crashes when viewing graphic printer lists from printing preferences when using UPD with a |

| |Managed Printer List |

|9213 |HP LaserJet 9040 missing option to print to the Left Bin (Face Up) when no output accessory is attached |

|9326 |UPD factory default shortcut shows Letter paper size and non-metric values for UK English and other West European |

| |countries |

|9333 |Device type and status notification incorrect for DCU pre-configured settings (PCL 6 only) |

|9651 |DL Envelope size is not avaialble (PCL 5 and PCL 6 only) |

|8919 |FastRes 1200 and ProRes 1200 resolutions missing from print quality tab (HP LaserJet P3005) |

|10912 |Plug & Play failures with HP LaserJet P2055 and M4011 |

|12070 |Intermittent installation errors/failures in Citrix XenDesktop |

|12574 |Oficio paper size does not auto-duplex on HP LaserJet M600 series |

1 If present, the inf files from previous UPD versions must be removed from the system. The RemovePnPDrivers utility in the Printer Administrator Resource Kit (PARK) can facilitate inf file removal.

Deprecated features

UPD v5.6.0 does not contain a UPD PCL 5 release. Beginning with UPD v5.5.0, PCL 5 began a yearly update release cycle, therefore the most current version of UPD PCL 5 may not match the version number release for UPD PCL 6 and PS. The most current UPD PCL 5 version is available on go/upd.

UPD PCL 5 is not supported on Windows 8 or Server 2012.

Issues and Workarounds

The following list contains the known issues in this release and available workarounds. HP targets resolution for these issues in future releases of the UPD and/or print driver tools within the Print Administrator Resource Kit (PARK).

|Issue ID |Description |Workaround |

|6816 |UPD preview of printed output shows the staples in the |Disregard preview. The staple location is dependent |

| |wrong position when selecting “Print on both sides” and |upon page orientation and device capabilities |

| |“Flip pages up” for landscape orientation. | |

|8041 |Windows Server 2003 Terminal Server redirected print |No workaround for Windows Server 2003. Note: This |

| |queues are missing tabs, paper sizes/types and trays in |behavior is not seen in Windows Server 2008 Terminal |

| |remote session. |Server and newer with Easy Print. |

|8218 |Intermittent error message “Object is not connected to |Set Driver Isolation Mode to “none” and retry. |

| |server” when creating a permanent instance printer in | |

| |Dynamic Mode with a restricted user account. | |

|9212 |A delay is seen the first time the driver UI is opened |The delay is only seen the first time the UI is opened. |

| |after installing a printer via point and print on client |The delay is not seen when the UI is reopened. |

| |computers with McAfee antivirus software installed. | |

|9664 |Trays, Media information and Watermarks are displayed in |No workaround available. |

| |English on systems with the Windows Multilingual User | |

| |Interface Pack (MUI) installed and set to a non-English | |

| |language | |

|10841 |Registry growth in HKU\.DEFAULT\ Software\Hewlett-Packard|No workaround available. |

| |is seen on Windows Terminal Server systems. | |

|11791 |A delay is seen when opening a print queue on a remote |Log into the remote server through Remote Desktop |

| |server through Windows Print Management Console |Connection or run the Print Management Console from a |

| | |computer that does not have local print queues using HP |

| | |UPD |

|12323 |The “pin to print” dialog may be displayed in the |Click the “pin to print” icon in the taskbar to bring the|

| |background (hidden) instead of in the foreground |dialog to the foreground |

|12650 |HP UPD PS driver does not show all supported print |No workaround available |

| |resolutions for HP LaserJet M401 | |

Known Limitations

The following limitations are known to exist in Windows 8.

• UPD Dynamic Mode printing from Windows Store apps is not supported. Attempting to print with UPD Dynamic Mode from Windows Store apps may exhibit the following behaviors:

1) The UPD Dynamic Mode interface is not displayed. Printer discovery and selection is unavailable.

2) Print jobs fail and must be manually removed from the print queue. This will occur if the UPD Dynamic Mode printer does not already contain a destination printer in the “Recently Used Printers” list.

Workaround: To print from Windows Store apps, create a permanent instance printer.

• UPD Traditional Mode printing from Windows Store apps displays basic printer features in the print dialog.   Advanced driver features such as Job Storage, Watermarks and Shortcuts are not available when printing from Windows Store apps. 

• The HP LaserJet USB (DOT4) communication driver must be installed on Windows 8 and Windows Server 2012 systems prior to connecting the device. This component is available for download at .

Installation instructions

Documentation of proper installation and upgrade steps for all supported versions of UPD can be found in the HP Universal Print Driver System Administrator's Guide located on the "Documentation" tab.

New or first time installations of the HP UPD should always use the most current available version. The most current UPD release is posted to . New releases provide new features or serve as maintenance releases.

Upgrading to the most current available UPD release is not a requirement for all environments but is advised for customers that:

• Need new print driver features introduced in the release

• Experience behavior that has been documented as fixed in the UPD release notes

• Require support for recent Microsoft operating system releases (i.e.- UPD v5.6.0 adds support for Windows 8 and Server 2012)

UPD Install/Upgrade

Before installation, it is advised to review the following documentation from HP and Microsoft.

• HP Universal Print Driver System Administrator’s Guide

• KB832219: Users cannot print after you install a service pack, update rollup, or printer hotfix on a server in Windows 2000 or in Windows Server 2003

• KB944733: The Add Printer Wizard stops responding in Windows Server 2003 SP1 when you install a printer to a print server

• KB829766: Mailbox and other printer-specific settings are saved with an Excel file

• KB2004234: After upgrading a printer driver on any Microsoft Operating system later than Windows XP and Server 2003, the old driver files are still being used.

For Microsoft Windows 7 and Microsoft Windows 2008R2, please reference the following Microsoft printing core components update:

Enterprise environments that have a unidrv.dll and/or pscript5.dll version older than the version packaged in the UPD may experience symptoms defined in the Microsoft articles. Administrators should identify the unidrv.dll or pscript5.dll version installed in the \windows\system32\spool\drivers\*\3 directory, compare to the UPD Version History table in this release note, and create appropriate testing and deployment plans specific to the installation environment.

USB Plug and Play

NOTE: The HP LaserJet USB (DOT4) communication driver must be installed on Windows 8 and Windows Server 2012 systems prior to connecting the device. This component is available for download at .

For USB plug and play connections, the UPD driver files must be pre-staged in the Windows driver store prior to connecting the device to the computer. This can be done with the HP DDU (Driver Deployment Utility) which is available in the PARK. Please see the DDU Release Notes and UPD System Administrator’s Guide for more information on using the DDU to create a USB plug and play bundle with HP UPD.

Failure to complete this step may result in errors in the device manager, error message prompts, or the creation of a nonfunctioning print queue.

NOTE: When using UPD with Smart Install capable devices, the Smart Install feature must be disabled at the control panel of the device prior to connecting the device to the computer. Please see the device documentation for instructions on disabling Smart Install.

Related information

• The latest documentation for the HP Universal Print Driver and Printer Administrator Resource Kit is available for download at on the Documentation tab.

• Reference , the Specifications tab, for the current list of UPD HP print devices.

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