Business Result Elementary

[Pages:69]Business Result Elementary

Student's Book Answer Key

1 Jobs Working with words

1

Dahlia is from India. Charlotte is from the UK. Yuko is from Japan. Lukasz is from Poland.

Raquel is from Brazil. Randy is from the USA. Tiziana is from Italy. Jacob is from South Africa.

2

Dahlia is Indian. Charlotte is British. Yuko is Japanese. Lukasz is Polish.

Raquel is Brazilian. Randy is American. Tiziana is Italian. Jacob is South African.

3

Japan Japanese British Italy Italian India American Brazilian Polish Africa

5

Name Job title

Nationality of company

1 Dahlia Receptionist

American

2 Raquel Human Resources Manager Italian

3 Randy Sales Rep

Japanese

4 Lukasz Team Leader

Indian

5 Tiziana Personal Assistant

Polish

6 Charlotte Chief Executive Officer

British

7 Yuko

Technician

Brazilian

8 Jacob Financial Director

South African

7

Possible answers

managing director, sales director, technical assistant, production assistant, sales manager, production manager

Language at work

1

Facebook is a website for people to meet friends*. Mark Zuckerberg is the CEO.

? Oxford University Press 2009

2

1 's, are

3

1 is 2 `s

7

1 my

8

1 your

2 aren't (or: 're not)

3 are 4 are

2 your

2 my

5 am 6 are

3 her

3 His

3 it is

7 is 8 `re

4 its

5 their

4 My (or: Our)

Practically speaking

1

The letters are grouped because they have the same vowel sound.

2

1 Gorski

2 Lufthansa

3

How do you spell that?

Business communication

1

1 Gorski

2 Elzbieta

2

1c 2a

3

1 1c, 2a

3e 4f 2 3e, 6b

6

1 See you soon 2 Nice meeting you

3 Maria 5d 6b 3 4f, 5d 3 Bye. Have a good journey.

? Oxford University Press 2009

2 Products and services

Starting point

1

Lufthansa - German (airline)

Sony - Japanese (electronics)

Coca-cola - American (drinks products)

2

Philips - electronics

Bayer - pharmaceuticals

Microsoft - software

3

Banco do Brasil - financial services

Allianz Worldwide Care - insurance

CNN - news / media

Working with words

1

1 electronics 2 pharmaceuticals 3 recruitment 4 real estate

5 automobile 6 software 7 hospitality 8 financial services

2

recruitment, pharmaceuticals, software, financial services, electronics, automobile

3

1 recruitment 2 pharmaceuticals

3 software 4 financial services

5 electronics 6 automobile

4

pharmaceuticals electronics recruitment hospitality finance automobile

6

2 service 3 product

4 product 5 service

6 product

? Oxford University Press 2009

7

GlaxoSmithKline produces pharmaceuticals. Microsoft produces software. Manpower provides staff. Toyota produces cars. Deutsche Bank AG provides finance.

9

A 2

B 1

C 4

D 3

10

1 sell

2 employ

Language at work

3 export

4 develop

5 buy

1

A Food and Food Service B Bio Pharma

C Entertainment and Media D Home Shopping and Logistics

2

1 produce 2 has

3 provides 4 export

5 develop 6 produces

7 import 8 have

9 provide 10 have

3

Students tick 2 (he / she / it).

5

1 Do you, do 2 Does, company, it does

3 Does, doesn't

4 Do, import, we don't

6

1 does, do 2 doesn't, don't

3 does, do 4 doesn't, don't

Business communication

1

Possible answers computer hardware, pizza, insurance, office equipment, tickets

2

1 C

2 R

3 C

4 C

5 C

6 provide 11 provides

6 R

? Oxford University Press 2009

3

2 give 3 tell

4 repeat 5 have

6 confirm 7 have

8 speak 9 spell

4

1 Yes, of course. Yes, we do. Yes, certainly. 2 I'm sorry, but ...

6

Possible answer

A

Hello. Can I order some mobile phones, please?

B

Can I have the product code, please?

A

Yes, of course. It's DFK 1678.

B

Sorry, can you speak more slowly?

A

Certainly, it's DFK 1678.

B

OK. Thank you.

A

Can you deliver next week?

B

I'm sorry, but that isn't possible. We don't have them in stock at the moment.

A

OK. Can you send them as soon as possible?

B

Yes, of course. Can you confirm that by email?

A

Sure. Can I have your email address?

B

Yes, it's info at bcom dot biz.

A

Can you spell that?

B

Yes, of course. It's info, l-N-F-O, at bcom, B-C-O-M, dot biz, that's B-l-Z.

A

That's great. Thank you very much. Goodbye.

Case study

Task

1

Catalogue? No, but products are online. Free delivery? Yes, for orders over ?30. For orders under ?30 there is a ?3.90 delivery charge. Delivery times? Next day for orders over ?30. Other orders take two days. Return products? Yes, within 14 days. International deliveries? No, only in the UK.

? Oxford University Press 2009

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