PDF XFINITY™ Internet 2go

XFINITYTM Internet 2go

Leave home. Not the Internet.

Adding to the fast Internet experience at home, customers can now stay connected as they travel, commute, do errands, or relax in the nearby coffee shop or local park. It's easy for customers to install and does not require a professional installation ? install software, plug in the device, and customers are "on-the-go". XFINITY Internet 2go, it's way more than local mobility.

Get coast-to-coast mobile Internet services with XFINITY Internet 2go

3G Coverage

4G Coverage

3G Broadband

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XFINITYTM Internet 2go

For internal use only, Washington Market.

SMILE. YOU'VE GOT ALL THE ANSWERS!

2010 Comcast Quick Reference & Product Guide Q2 2011

For internal use only, Washington Market

Inside

3 Three Things You Should Know 4 XFINITYTM vs. the Competition 5 Customer Guarantee 2.0 6 New XFINITYTM Products 7 New XFINITYTM TV Features 8 XFINITYTM Internet 9 Comcast Apps 10 XFINITYTM Voice 11 Telecommunications Provider Map 12 Whidbey Island CDV

For internal use only, Washington Market.

Telecommunications Provider Map

Blaine

Whatcom

Bellingham

San Juan

Anacordes Skagit

Mount Vernon

Oroville

Okanogan

Omak

Republic

Ferry

Pend Stevens Oreille

Forks

Port Angeles

Callam

Island

Lakewood

Everett Snohomish

Jefferson

Kitsap

Bremerton

Lynnwood

Seattle Bellevue

Renton King

Grays Mason

Federal Way

Harbor

Tacoma

Puyallup

Hoquiam

Olympia

Aberdeen

Thurston

Pierce

Raymond

South Bend

Pacific

Centralia

Lewis

Wahkiakum Cowlitz

Longview

Skamania

Chelan

Chelan

Grand Coulee

Douglas

Wilbir

Coulee City

Lincloln

Kittitas

Wenatchee Ephrata

Grant

Moses Lake

Ritzville

Ellensburg

Adams

Newport

Spokane

Spokane

Whitman

Colfax Pullman

Yakima

Yakima

Franklin

Garfield

Benton

Columbia Clarkston

Richland Pasco

Dayton

Kennewick

Walla Walla

Asotin

Walla Walla

Clark

Vancouver

Klickitat

Subject to change; for more up to date list go to: \\costello\NPSperformance\penetration_reports

Frontier

Qwest

frontier

quest

Century Link of Washington

century

Whidbey Telephone Comupannityed

United Telephone Company of the Northwest

Inland Telephone Company

Pend Oreille Telephone Company

Lewis River Telephone Company

McDaniel TelephonienlCaonmdpany Hood Canal TelephpoennedCompany Western Wahkiakumlewis County Company McDaniel

Ellensburg Telephone Company

Asotin Telephone Company

St. Johns Co-Op Telephone & Telegraph Company

The Toledo Telephone Company

HPoioondeer Telephone ComSptanJoyhns

MWaesshteellrnTelecom

Teledo

EYlCleOnMsbNuergtworks Inc. Pioneer

A? sdo/bti/na FairPoint

Marshel

Tenino Telephone Company

Kalama Telephone Company

11 TELECOMMUNICATIONS PROVIDER MAP For internal use only, Washington Market.

XFINITYTM Voice

You might be asking yourself why Comcast is still selling home phone service when it appears that everyone is transitioning to wireless. According to Reuters*, almost a quarter of homes use cell phones only. The remaining 75% have a landline.

Let's do some quick math. Comcast serves 2.1 million households in Washington State. If 75% have a landline there is a potential for 1,500,000 customers. Minus our current 500,000 Digital Voice customers, that means there are 1 million potential customers we can sell the service to. Now, let's be realistic. We know we won't sell 100% of the remaining million. The point is, while landline service might be in decline as customers transition to wireless, there are still many out there who want a landline and we want to be their home phone service provider.

*Reuters, May 12, 2010

Washington XFINITY Voice

By the numbers

1,500,000

Number of homes with a landline.

- 500,000 Current Comcast XFINITY Voice customers.

1 million

Potential landline opportunity

Voice Mail Unlimited Domestic Long Distance Unlimited Local Calling Call Waiting 3-Way Calling Caller ID Caller ID with Call Waiting Check Voice Mail Online Universal Caller ID

Unlimited plan

Included Included Included Included Included Included Included Included with HSI Service Included with TV service

Local with More plan

$3.95 per month $0.05 per minute Included Included Included Included Included Included with HSI Service Included with TV service

Pricing subject to change. Equipment, installation, taxes, the Regulatory Recovery Fee and other applicable charges (e.g., per call, toll or international calling) extra

10

XFINITYTM Voice

For internal use only, Washington Market.

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