AC1750 WiFi Cable Modem Router

[Pages:102]AC1750 WiFi Cable Modem Router

Model C6300 User Manual

November 2015 202-11238-02

350 East Plumeria Drive San Jose, CA 95134 USA

AC1750 WiFi Cable Modem Router

Support

Thank you for purchasing this NETGEAR product. You can visit support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit .

Compliance

For regulatory compliance information, visit . See the regulatory compliance document before connecting the power supply.

Trademarks

? NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

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Contents

Chapter 1 Hardware and Internet Setup

Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Retrieve and Display the Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Cable Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cable the Modem Router in a Simple Network . . . . . . . . . . . . . . . . . . . . . . . . 11 Cable Your Modem Router to a Router or Gateway . . . . . . . . . . . . . . . . . . . . 12 Activate Your Internet Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Activate Your Internet Service with Comcast XFINITY . . . . . . . . . . . . . . . . . . . . 15

Chapter 2 Connect to the Network and Access the Modem Router

Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 Specify Initial Settings

Specify the Cable Connection Starting Frequency . . . . . . . . . . . . . . . . . . . . . . . 20 View Modem Router Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Specify the Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Specify IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 4 Control Access to the Internet

Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Set Up Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Manage Network Access Control Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Block Services From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . . . . . . . 33 Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 5 Share a USB Drive Attached to the Modem Router

USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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AC1750 WiFi Cable Modem Router

Access a USB Drive on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Control Access to the USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 View or Change Network Folders on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . 42 Add a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Edit a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chapter 6 Specify Network Settings

View or Change the WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Change the Modem Router's Device Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Specify the IP Addresses That the Modem Router Assigns . . . . . . . . . . . . . . . . 54 Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Set Up a WiFi Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Enable or Disable the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Improve Network Connections With Universal Plug and Play . . . . . . . . . . . . . . 65

Chapter 7 Manage Your Network

View Modem Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 View Cable Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 View Internet Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 View Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Reboot the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Change the Router Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 View Logs of Modem Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 View Devices Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Manage the Modem Router Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Set up Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 View Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Run the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

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AC1750 WiFi Cable Modem Router

Run the Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 View Wireless Access Points in Your Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 View or Change the Modem Router Wireless Channel . . . . . . . . . . . . . . . . . . . . 82 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 8 Specify Internet Port Settings

Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . . 90 How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . . 90

Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Specify When to Use Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . . 94

Chapter 9 Troubleshooting

Use LEDs to Troubleshoot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Troubleshoot the Cable Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Troubleshoot a TCP/IP Network Using a Ping Utility . . . . . . . . . . . . . . . . . . . . . . 97

Use Ping to Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . 98 Use Ping to Test the Path From a Windows Computer to a Remote Device. 98

Appendix A Supplemental Information

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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1. Hardware and Internet Setup

1

This chapter covers the following topics:

? Unpack Your Modem Router ? Front Panel ? Rear Panel ? Position Your Modem Router ? Retrieve and Display the Product Label ? Cable Your Modem Router ? Activate Your Internet Service ? Activate Your Internet Service with Comcast XFINITY

For more information about the topics covered in this manual, visit the support website at .

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AC1750 WiFi Cable Modem Router

Unpack Your Modem Router

Your package contains the following items.

Ethernet cable

Modem router Figure 1. Package contents

Power adapter

Front Panel

The modem router status LEDs and buttons are located on the front.

WPS button / LED WiFi On/Off button

Power LED Downstream LED Upstream LED Internet LED 2.4 GHz LED 5 GHz LED Ethernet LED USB LED

Figure 2. Modem router front view

Hardware and Internet Setup 7

AC1750 WiFi Cable Modem Router

You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router.

Table 1. LED and button descriptions

LED

Description

WPS button with LED

This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.

WiFi On/Off button with LED

Pressing this button for two seconds turns the WiFi radios in the modem router on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and

you cannot use WiFi to connect to the modem router.

Power Downstream Upstream Internet 2.4 GHz radio

? Green. Power is supplied to the modem router. ? Off. No power is supplied to the modem router.

? Solid amber. One downstream channel is locked. ? Solid green. Two or more downstream channels are locked. ? Blinking green. The modem router is scanning for a downstream channel. ? Off. No downstream channel is locked.

? Solid amber. One upstream channel is locked. ? Solid green. Two or more upstream channels are locked. ? Blinking green. The modem router is scanning for an upstream channel. ? Off. No upstream channel is locked.

? Solid green. The modem router is online. ? Blinking green. The modem router is synchronizing with the cable provider's cable

modem termination system (CMTS). ? Off. The modem router is offline.

? Green. The 2.4 GHz radio is on. ? Off. The 2.4 GHz radio is off.

5 GHz radio

? Green. The 5 GHz radio is on. ? Off. The 5 GHz radio is off.

Ethernet USB

? Green. A device is connected to an Ethernet port and powered on. ? Off. No device is connected to an Ethernet port.

? Green. A USB device is connected to the port on the back panel. ? Off. No USB device is connected to the port on the back panel.

Hardware and Internet Setup 8

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