Building good relationship with customers

    • [PDF File]Building Customer Value in Relationship Marketing

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      The work is an attempt to show the mechanisms for building and increasing the value of customers in relationship marketing. In addition, mechanisms to increase the attractiveness of customers are presented. International Journal of Academic Research in …


    • [PDF File]Building relationships

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      offshore and yacht building, but we also had a good chemistry, and I think he liked the atmosphere.” Again, it comes down to personal relationships. “We will always be highly involved, with our partners and with our customers. We may be on Facebook, but the way we really work is face-to-face.” Ship construction at Kleven Kleven Verft


    • [PDF File]The Optimum Relationship between Managers and Employees

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      Performance is a key in the manager-employee relationship. "The manager-employee relationship has a critical impact on performance. So why do companies often neglect to emphasize or provide training to help managers build this important connection?" The optimum relationship between managers and employees is so important to build a good ...


    • [PDF File]building customer

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      used in customer relationship building, nurturing, loyalty, retention, and reactivation. These include Customer Relationship Management (CRM), Customer Performance Management (CPM), Customer Experience Management (CEM), and customer win-back. The objective of these techniques is to help organizations coax the greatest value from their customers.


    • RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND …

      understand the difference between customers attitude and behaviors and how the relationship be-tween them works is crucial for managers involved in any aspect of customer management, since attitudes show the customers’ satisfaction and behavior shows customers’ loyalty (Hill et al. 2007, 4). Customers are the kings and queens of every business.


    • Cornell University School of Hotel Administration The ...

      satisfied customers actually feel. Customer loyalty has been put forth as the bridge that spans this gap, capturing long-term relationship elements that provide a more complete picture of customers' feelings. However, loyalty traditionally has been defined in terms of its consequences: repurchase intent, referral


    • [PDF File]HOW IMPORTANT ARE STAKEHOLDER RELATIONSHIPS? …

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      HOW IMPORTANT ARE STAKEHOLDER RELATIONSHIPS? Christopher S. Alexander, King’s College ... customers, and suppliers, as well as government and communities. The “web of life” ... good relationship with and with whom it is important to have a relationship or an organization


    • [PDF File]Relationship with Supervisor and Co-workers, Psychological ...

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      work. The relationship between employees and supervisors as well as good relationships with co-workers will lead good psychological condition and encourage employee engagement to a job and organization. Furthermore, individuals who are appreciated by colleagues with them will have connected psychological meaningfulness in the workplace.


    • [PDF File]THE SUPERVISOR– EMPLOYEE RELATIONSHIP

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      As we discovered in Chapter 4, building a good relationship with an employee is the best way to close the employee’s productivity gap. It also promotes your own personal effectiveness and productivity as a manager because when you take the time to develop these relation-


    • [PDF File]MANAGING CUSTOMER RELATIONSHIPS

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      The customer relationship management (CRM) literature recognizes the long-run value of po-tential and current customers. Increased revenues, proļ¬ts, and shareholder value are the result of marketing activities directed toward developing, maintaining, and enhancing successful com …


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