Customer service training for employees
[DOCX File]Questioning Techniques - Customer Service Training by ...
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Telephone Doctor, Inc. is a St. Louis based customer service training company that offers products and techniques designed to improve the service skills of customer contact employees. This program is …
[DOC File]FACE-TO-FACE, p
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You are a new employee with United Booksellers, a large retailer of publications; in fact, it is the 5th largest. The company started 15 years ago and has grown rapidly, employing 3,000 people—including you. All employees …
[DOCX File]FY20 Highlights - Maryland
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The Maryland Department of Labor completed customer service training for all staff in FY19 and took on the task of producing mandatory Sexual Harassment Prevention Training. In October 2018, the …
[DOC File]Supervisor Example of Written Counseling Memorandum
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On November 20, 2009 you were assigned to serve as the trainer for the office’s annual customer service training, which was scheduled to be held on December 21, 2009. You did not schedule the training …
[DOC File]TRAINING PROGRAM PLAN - EIU
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Proposed Training Costs for Customer Service Training. The following itemizes the proposed costs associated with the development of Customer Service Training for 15 CSRs over a five (5) day training …
[DOC File]Chocolate Shoppe Ice Cream Retail Store Employee Handbook
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Customer Service. Management and Employee Relations. Teamwork. Communication. 3 Strike Policy. ... Training: Training will consist of at least two 2 hour sessions with a customer specialist or manager and then 3 shifts with your “buddy.” ... placing orders, calling other employees …
[DOCX File]Required In-service Training for Nursing Homes
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The plan must be included in the orientation and in-service training programs of all employees and volunteers. (M.R. 4658.0065)(42 CFR §483.75(m)(2)) Infection Control and Prevention Requirements. …
[DOC File]Customer Service Training - Rural Grocery
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Customer Service Training Resources. Customer Service Workshops/Seminars. The Kansas State University Programs for Workplace Solutions. The Programs for Workplace Solutions offers numerous …
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