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[DOC File]CHAPTER 1:__Introduction to Employee Training and Development
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Behavior checklists use a form listing behavioral statements that are indicators of the various competencies to be measured. An advantage is that such a checklist is easy to understand; disadvantages are that the scale points used are often arbitrary and that it is difficult to get detailed and useful feedback from the numerical rating.
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[DOC File]Chapter 3: Ethical Behavior and Social Responsibility
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The behavior approach is a process-oriented approach that emphasizes how an employee does the job. (Suggested points: 2, [4.7]) When workers are skilled in the needed behaviors, behaviors and results are related, and results show consistent improvement over time, it is best to use the results approach to measuring performance.
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[DOC File]Chapter 02 Individual Behavior, Personality, and Values
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3 Types of Employee Misbehavior: Deviance. Aggression. Antisocial behavior. Violence . 3 Psychological Factors Affecting Employee Behavior: Attitudes. Personality. Perception. Learning. 3 Components of an Attitude: Cognitive component: the beliefs, opinions, knowledge, or information held by a person. Affective component: the emotional or feeling part of an attitude. Behavioral component: the ...
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[DOC File]Chapter 2
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7. Employee engagement refers to the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company. 8. Change refers to the adoption of a new idea or behavior by a company. 9. A learning organization embraces a culture of lifelong learning, enabling all employees to continually ...
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CASE STUDIES:
are an integral part of the workplace that directly impact employee behavior. Understanding how people form attitudes, how those attitudes affect work behavior, and persuasion will help managers improve their ability to change counterproductive attitudes. A. The ABC Model. The ABC Model includes three areas: affect, behavioral intentions, and cognition. Affect . is the emotional component of ...
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[DOC File]Test Bank Chapter 5
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You’ve had a few people in this job previously and it would be difficult to have to replace her. Training Coordinator. Purpose of position: To assist in the co-ordination of training programs and to provide support to the Manager in terms of research support and administrative assistance. Examples of Essential Responsibilities and Duties: Using databases and academic libraries to obtain key ...
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Managing the Unmanageable: The 6 Most Common Types of Diffic…
This altered employee behavior mainly by: A. increasing employee motivation to be less wasteful. B. helping employees to learn how to be less wasteful. C. altering situational factors and making it difficult to practice wasteful behavior. D. increasing aptitudes that make employees less wasteful. E. increasing organizational citizenship so that employees will be less wasteful. 62. The ...
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[DOC File]Chapter 13
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The following types of behaviour (not an exhaustive list), usually but not always occurring as part of a pattern, may be considered bullying – verbal abuse, offensive language and inappropriate or insulting comments. excluding or isolating employees. underwork, and assigning meaningless tasks unrelated to …
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[DOC File]4 ATTITUDES, VALUES, AND ETHICS
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There is not much evidence in the case on the justice view of ethical behavior, particularly in an employee justice sense. The company does not, in fact, practice distributive justice. People with different needs are treated differently ( given individualized help in getting their high school equivalency; provided with subsidized daycare (probably of little benefit to a 50-year-old employee ...
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Difficult employee behavior types