Managing people and processes: free download. On-line document store on 5y1.org

Understanding operations management - Open University
B700_2 Managing performance and change. Understanding operations management ... Most of the physical objects have been manufactured and most of the services have been provided by people in organisations. Just as fish are said to be unaware of the water that surrounds them, most of us give little thought to the organisational processes that ...
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[DOC File]Managing Organizational Change
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Organization development (OD) is an applied field of study and practice. A pair of OD experts defined organization development as follows: Organization development is concerned with helping managers plan change in organizing and managing people that will develop …
people technology and processes

[DOC File]Managing the Risks of e-Business - Faculty and Research
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Business Processes. The effectiveness and efficiency of a company’s business processes can give rise to a further set of risks. Arguably, these are risks that a company brings upon itself, perhaps through a preoccupation with the more visible aspects of managing day-to-day operations.
people processes tools

[DOC File]Competency Examples with Performance Statements
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Sees the value of cultural, ethnic, gender, and other individual differences in people. Creates an environment of learning about, valuing, encouraging, and supporting differences. Seeks different points of view and leverages diverse perspectives in group processes and decision-making. Checks own views against the views of others.
people processes and procedures

An advanced insight into managing business processes in ...
An advanced insight into managing business processes in practice. Juhani Anttila, Kari Jussila. Department of Industrial Engineering and Management, Aalto University, Espoo, Finland
people processes and technology model

Manage conflict within a team (ML17) - ILM
People with different needs and different goals will come into conflict. Effective conflict resolution can make the difference between positive and negative outcomes. Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
effective business processes

[DOC File]Tips on Managing Group Process - ROMA - NPtP
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Most people handle this well if you let them know ahead of time you may need to do it. This prevents one or two people from taking too much of the “air time” during large group discussions or question and answer periods. It also gives you a way to control the discussion time in a positive way -- you are responding based on an established ...
people and process management

Managing and managing people - Open University
This free course, Managing and managing people, is an adapted extract from the Open University course B628 Managing 1: organisations and people. Learning outcomes. ... Technological limitations – limitations imposed by the processes and equipment with which the manager has to work. Physical location of the manager and his or her unit.
managing systems and processes

Principles of people management (ML24)
Explain the factors to be taken into account when managing people’s wellbeing and performance. ... In handling underperformance disciplinary and grievance processes may need to be followed. You will need to identify and briefly describe the key stages in such a process and explain why it is important that these be followed. ... Principles of ...
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[DOC File]STATE OF MICHIGAN
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Developing a Successful Team Managing People and Teams. Using appropriate methods and a flexible interpersonal style to help develop a cohesive team; facilitating the completion of team goals. Needs Improvement. Often fails to build consensus in team thoughts and actions; key objectives are not understood by or acted upon by team members.
people technology and processes

Managing people and processes