What is salesforce classic
[DOCX File]classic.cn.edu
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3.1Contact Pop. Unity will use Salesforce.com to identify inbound and outbound calls, including queued call center calls. At any time, you can search for CRM contacts from within Unity and perform click to dial (click to dial available for Salesforce Classic only) to make an outbound call to the contact, or display the contact in the CRM platform (this is referred to as “popping” a contact ...
[DOCX File]Consilium UniAgent™ CRM-CTI Connector - Consilium Software
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As salesforce.com admins we need to figure out which profiles should get access first and why, what is our strategy exactly? For example from the chart above, maybe the sales team can be migrated to Lightning but the service team stays on classic!!
Salesforce Lightning vs Classic | Tech Implement | Your ...
Campaign is an object in salesforce that is good for doing single time event that can be independently tracked. You can think of campaigns as one-time event. For example, say you are having a park clean-up day, and you want to have a list of volunteers that are signing up for this.
[DOCX File]LiveVault® and Classic Downloads Page
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Which Salesforce edition do you use – Lightning Experience or Salesforce Classic? How many users are defined in Salesforce today? Is this a multi instance CRM deployment? If so, please provide details. ... work in Salesforce etc. Please provide an overview of the business process you are handling with UCCE (helpdesk, customer service ...
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LiveVault and Classic Salesforce . Customer . Support. Web. I. nterface. The new LiveVault and Classic Salesforce Customer Support Web Interface has the following functions. A support ticketing system for opening, editing and closing cases. A knowledgebase . …
[DOCX File]UNITY CRM INTEGRATION – SALESFORCE.COM
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Salesforce is web-based and attendees only need an Internet connection and modern web browser for training. Salesforce recommends Chrome. Objectives. Perform basic administration. Navigate the Salesforce Platform architecture. Configure Salesforce. Customize and manage data. Secure Salesforce. Automate Salesforce using the Salesforce object model
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