2016 Annual Report - s2.q4cdn.com

[Pages:68]Only Walmart

2016

ANNUAL REPORT

Retail is changing ? and so is Walmart. Customers want to save money and time while shopping. Our mobile apps and innovative services like Online Grocery and Walmart Pay deliver the convenience customers seek today. With our global footprint, only Walmart can deliver a seamless shopping experience at scale. We're investing in people and technology to connect customers to convenience more than a quarter billion times a week.

Focused on a seamless experience

260 million times a week

3rd mostvisited U.S. retail website

+107%

growth in global e-commerce net sales over the

past 4 years

(on a constant currency basis)

Adding Online Grocery to

more markets

2.3 million

associates worldwide

Our people make

the difference

Walmart's success is dependent upon engaged, motivated associates who love serving customers. Globally, we are doing more to invest in our associates' futures ? through increased training and development, higher pay and better opportunities to build rewarding careers. Walmart is positioned to win the future of retail by providing a ladder of opportunity for every member of our team.

$2.7 billion

approximate 2-year investment in higher U.S. hourly wages, education and training

Training and "Pathways"

program support career growth

Expanding options for faster checkout

Improved in-stock through processes and

technology

Winning with our stores

Operating great stores that have friendly associates, well-stocked shelves and fast checkouts is central to our growth agenda. We're infusing our stores with efficient processes and new technology to help associates serve customers better. Our merchandise offering in key categories like fresh food has been strengthened. When customers have an exceptional in-store experience, they shop more, buy more and recommend us to friends and family.

Focused on fresh:

a key driver of store traffic

Doug McMillon

Winning in a President and Chief Executive Officer Wal-Mart Stores, Inc. time of change

Dear shareholders, associates and

Throughout our history, Walmart has been an innovator in retail. We're now living in a new period of disruption, largely driven by rapid technological advances, and that change is likely to accelerate even further. Our efforts are squarely focused on emerging as the retail leader.

customers: Around the world, we face stiff competition, but our future is within our control. We are a strong and profitable business, with unique

strengths and assets. Our people, stores and supply chain,

combined with our customer relationships and willingness to

change, provide the opportunity for us to continue to win with

customers. In fiscal 2016, we took several important steps to

reimagine Walmart, including initiating an approximately $2.7 billion

investment in our people over

"We have the resources to chart our own destiny, we know two years and ramping up Online

Grocery. And we will move even

where we are going, and we will win with a strategy that faster going forward. The bottom

only Walmart can execute."

line is this: we have the resources to chart our own destiny, we

know where we are going, and we will win with a strategy that

only Walmart can execute.

Our work starts and ends with the customer. Technology has changed customer expectations. Customers used to compare us with the store down the street; now they compare us with

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2016 Annual Report

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